Eastbourne hotellit lähellä Eastbourne Pier

Plussat: Comfort of my stay was excellent, and the breakfast was outstanding.

Plussat: the staff at the hotel give clients a warm reception and a very welcoming atmosphere. We go to visit our family in Eastbourne every 3 months and the Langham is always our first choice.

Plussat: One of the rooms was excellent, newly decorated and beautiful,

Miinukset: Some confusion over booking payment as booking reciept emailed stated paid in full but actually only half was taken so needed to pay remainder. Hotel staff very rude when dealing with this matter even though they said it happened all the time! Single room was appauling quality for £60 per night!

Plussat: The hotel was warm and friendly and beautifully decorated. Staff were friendly and efficient.

Miinukset: No car parking facilities

Miinukset: Finding the link to book on your website is like trying to find a needle in a haystack. That is my only complaint.

Plussat: The room had excellent views of the waterfront. Had the weather been more kindly(both full days spent in Eastbourne it rained non stop)the short stay would have been more enjoyable.

Miinukset: We could not find a suitable parking space for the car although we had reserved a secure allocation .Constant banging heard from rooms being renovated close by

Plussat: Friendliness and helpfulness of staff; breakfast very good and restaurant and lounge very comfortable.

Miinukset: bedrooms and bathroom adequate - no more

Plussat: the staff were friendly and the room was comfortable

Miinukset: bit quiet in the evenings entertainment would be good

Plussat: friendliness of staff

Miinukset: the seaview that we paid extra for could only be seen by standing in the bay window and even then it was limited

Plussat: Free parking outside hotel - but during peak times I don't think we'd have managed this. Twenty minute walk from the town centre, close enough but far enough away - hotel is right on the front so the route is all beachfront.

Miinukset: Dubious continental breakfast Old bathroom (orange-brown tiles - as fitted ie clean!), rubbish shower

Plussat: very friendly and efficient staff. Free WiFi.

Miinukset: smelly, dusty and old fashioned hostel-style accommodation. Dirty curtains, mouldy shower curtain, bathroom from 1972. Urgent need for massive updating.

Plussat: It's a very centrally situated hotel, well furnished and decorated. The staff go that extra mile for you by providing tea & coffee during the afternoon if you wish to return to the hotel. The breakfast has several options and public rooms are light and airy. The outer door is always locked, which makes it an ideal hotel for singles particularly women who may be nervous on their own.

Miinukset: Don't know about disabled access as you have to climb steep steps to the reception. Once inside there is a good sized lift.

Plussat: Comfortable room, excellent location, breakfast and very good staff which were helpful and polite.

Plussat: All staff are most pleasant, courteous and professional. Food and restaurant service is of a very high quality. There are ample and well furnished areas for quiet relaxation with attentive though not intrusive waiter staff. Most rooms are fairly compact but adequate for short stays although the customer may upgrade if he or she wishes. We have stayed here and held private functions on previous occasions and never had the least cause for complaint.

Miinukset: Customers may need to be aware that the hotel is more popular with the older members of society, but the upside to this is that there are few, if any, young children or teenagers belting around.

Plussat: Room was warm and there was plenty of hot water. Comfortable areas to sit and relax. Meal and service in restaurant on Friday evening was superb.

Miinukset: Saturday evenings service and meal was not up to Friday's standard.

Plussat: we stayed at this hotel because we attended a 70th birthday lunch and the hotel staff were excellent food was great and breafast equally good. a ross

Plussat: Particularly good for 'older generation'. Many years established

Plussat: I liked the common areas of the hotel and that people made a lot of use of them.

Plussat: overall atmosphere, clean & comfortable, excellent location, swimming pool

Plussat: I likd the pool & the conservatory.I liked the complimentary coffee tea in room and snacks at the bar.

Miinukset: I would have welcomed fresh fruit at the buffet breakfast alongside the canned fruit provided.

Plussat: The room was very comfortable

Plussat: \\\e loved its location and facilities. The attitude of staff and quality of service.

Plussat: Warm welcome, comfortable bedroom, excellent breakfast, good service

Plussat: Helpful and communicative staff, decent location overlooking the beach.

Miinukset: Rather tired rooms with worn furniture, carpets and third rate shower facilities.

Plussat: The first member of staff to great us was lovely, young guy with short, light coloured hair, think he was local. Very friendly and helpful, excellent. We were given a room away from main part on third floor as the place was packed with very loud international students, so our room was quieter. Had breakfast twice the staff cooked us vegetarian sausages to order. Plenty of food, pastries, toast, fruit, yoghurt, cooked items for English breakfast. Lady who cleaned our room was very polite. Parking permit was given to us for £1 a day, just put it on each evening to cover next day, worked well. You just have to find a space on the seafront as close as you can.

Miinukset: Unfortunately the day we arrived a pair of men's pants were under the beds which had been pushed together to make a king sized bed. I was with my daughter and we wanted a twin room. The room was incredibly hot with a very small window which barely opened. View was lovely but hard to see round netting/ close stonework.They separated beds the next night, but the pants which we left by the bin weren't taken as they must have thought they were ours (despite us both being women! I guess they couldn't make the assumption though) When I raised what had happened the day we left, the guy on the desk, who was dark haired kind of Spanish looking/sounding, argued with me that I should have reported it on the first day. I said it was kind of embarrassing. He just kept telling me that "next time something like this happens in a hotel you should report it so we can deal with the cleaners'. It was like he was telling me what to do in a hotel. We are well-travelled! He was pretty much shouting at me as I left which made me feel horrible and put a damper on the day. What bothered me was it was extremely hot and the cleaners had a lot to do, I felt he was just going to fire someone over it. Breakfast was cleared away at 10 very promptly, despite the fact we'd had to wait 20 minutes for our vegetarian sausages. Lots of people who appeared to be staff seemed to wander around a lot not doing much. Often no one on the front desk and no security to the building as you didn't need a key to get to the lifts/stairs/room areas. Trying to cross the road outside is like dicing with death! Traffic is crazy but beach is opposite only a few yards away. Eastbourne- hmm bit dodgy not great! Pier is lovely though.

Plussat: Clean, bright and comfortable accomodation. Polite efficient staff . Good food. Value for payment.

Miinukset: No dislikes

Plussat: Welcoming, efficient check-in, room as described with the facilities one would expect

Miinukset: None

Plussat: We booked a twin room and it was very spacious. As it was a corner room, it had windows on two sides with pleasant views. Great to see a proper bath tub and not just a shower! Excellent breakfast - service and food. Live natural yoghurt, and tasty proper sausages. Very cosy, and a traditional British seaside hotel. It was very helpful for the hotel to supply parking vouchers for street parking outside.

Miinukset: Nothing major. It would be perfect if it had sea views, but it is one block from the sea (which I was aware of when booking).

Plussat: very clean bedroom , staff excellent, food very good, enjoyed my 4 days thanks

Plussat: Location very close to beachfront

Miinukset: Felt like we had booked into old age home! No young people at breakfast just old people.

Plussat: Room was clean and comfortable. Radio alarm was very useful. Staff were friendly and helpful.

Miinukset: Shower was not very warm and a bit of a trickle.

Plussat: Price

Miinukset: Early breakfast on a sunday - only 1 sitting at 8.30 am

Plussat: Nice quiet hotel, staff very friendly and close to tennis courts/town centre and beach

Miinukset: Shower water pressure was poor and curtains were very thin thus woken by sun into window very early.

Plussat: Locality and adjacency to railway station and town centre Did make me toast as too early for fixed time breakfast

Miinukset: 8.30am breakfast was too late for business meetings - no flexibility Had difficulty actually attracting attention to gain access on arrival

Plussat: Friendly staff. Close to Devonshire Park for the tennis.

Miinukset: No flexibility on breakfast times - set at 8.30am on a Saturday!

Plussat: Thehotel was clean and staff very friendly

Miinukset: I would like to take my mother there but found it not very good for wheelchair users

Plussat: The fact that you had rooms available over Airbourne and for that the location is excellent.

Miinukset: Probably more a personal preference than a complaint but I have never found the dining room furnishing to be as good as at other 3* hotels. It is not as good as the Chatsworth or Lansdowne which I would chose above the Mansion if all else was equal. I have no strong views on the next two questions

Plussat: Very nice clean place that was close to the pier, shopping and the beach. The staff was helpful and courteous, and friendly.

Miinukset: No

Plussat: The hotel was adequate, but is dated and needs to be modernised.

Plussat: The hotel is on the seafront which gives brilliant views. The Staff were courteous and friendly and did try to help us when things went wrong. I also watched them with the mainly elderly guests and they were very patient and helpful.

Miinukset: The first room we stayed in had a tv that looked as if it belonged in a museum.... to be fair when we complained they replaced it with a new flat screen tv. The Shower was disconnected and looked as if it had been like that for a long time. When we were given a different room....no tv... and no kettle... and they could not give us one..... the hotel is being refurbished...but when I pay to stay in a hotel I do not expect to have to complain before I get a reasonable service. I asked for a room accessible by an elderly person and had to go down 9 steps to get to room.

Miinukset: Unable to get a coffee at 22.10 saturday night,no hot water in the room on both mornings,dinning room ran out of bacon at breakfast no substitute offered,diiner must be the worst I have eaten,other guests were of the same opinion,and monday mornig breakfast was cold must have been cooked for hours

Plussat: No good points

Miinukset: The staff were unfriendly and rude. The breakfast was cold. The general up keep of the building was poor. There was wires hanging out the ceiling etc. Our shower did not work properly, the toliet did not flush properly.

Plussat: The beachfront locaqtion

Miinukset: The bedroom & ensuite had obviously had the start of refurbishment and the ensuite espically was not up to standard. The heat of the hot water coming from the hot tap I thought was dangerous for the elderly or the young children.

Plussat: The room was very spacious.

Miinukset: Electric fan did not work.

Plussat: Friendly and clean.

Miinukset: We were in one of the bedrooms that had not been refurbished.