Eastbourne hotellit lähellä Eastbourne Pier

Plussat: I loved the spacious room and lovely view. I liked the friendly staff. The service in the Vista Bar was excellent.

Miinukset: Breakfast in the Artisan Restaurant was dry and unappetising. The staff on the floor are very good but the staff in the kitchen appear to be indifferent. I don’t know what they are like at dinner as I opted for the Vista Bar instead.

Plussat: Hyvä sijainti lähellä kaupunkia ja nähtävyyksiä, tilava huone josta parvekkeelta merinäköala, ystävällinen henkilökunta, runsas aamiainen*

Miinukset: *aamiaisella ei ollut tuoreita vihanneksia.

Plussat: S singlr room with bath and shower!

Miinukset: A slightly bigger single bef Air con was too much in bar and restaurant

Plussat: Location and good bar food. Very helpful staff.

Plussat: Excellent location for everywhere you'd want to go. Fantastic view from the room and balcony, overlooking bandstand, peir and the channel. Friendly staff and high standard of cleanliness.

Miinukset: Unfortunately our room was opposite the lifts and some guests decide they have to shout at each other, rather than use their indoor voice.

Plussat: Bed fantastic as i have a back problem i had no issues in fact i may have to change my bed at home now, breakfast was brilliant such a choice and even do gluten free bread as my daughter has a gluten intolerance,

Miinukset: Although we checked before arriving about gluten and dairy free with the hotel i feel they could have had more choice of dairy and gluten free meals on bar menu but we still ate which was fine,

Miinukset: Breakfast -> too busy, too noisy Not very tasty

Plussat: The hotel was very clean every where that i went. The staff were very polite and professional esp reception. They were also very helpful. The breakfast was very good and had a varied selection.

Miinukset: 4 1/2 ft double bed, but that is the norm in most U K hotels.

Plussat: Loistava sijainti, näköala parvekkeelta merelle, ystävällinen henkilökunta, aamiainen, tilava huone.

Miinukset: Aamiaisella ei ollut vihanneksia (paitsi grillitomaatit)

Plussat: Everything

Miinukset: Nothing

Plussat: View Balcony

Miinukset: Breakfast was appalling.. rubber fried eggs, cold scrambled eggs, over cooked black pudding, under ripe tomatoes all stone cold. Staff wouldn’t refund breakfast for 2nd day even though we said we were going to have breakfast elsewhere as it was so poor.

Plussat: Good breakfast, nice comfy bed. Excellent location

Miinukset: Nothing really

Plussat: The service very good and the bed wonderful

Miinukset: Buffet breakfast not 5 star

Plussat: The staff were very friendly.

Miinukset: Some of the downstairs armchairs were dirty. It was a bit pricey

Plussat: location and a very beautiful building

Miinukset: service for breakfast not as good as last time - tables not cleared of dirty/used plates and buffet breakfast dishes often empty even after requesting fresh supplies.

Plussat: Location and parking

Miinukset: Noisy room with air con unit below, small double bed & drinks far too expensive in lounge

Plussat: A traditional English hotel with a period feel and good old fashioned service. Well done the Grand Eastbourne.we will be booking again soon .fantastic afternoon tea .

Miinukset: some wet wether .but great bar and lounge

Plussat: The staff we are exemplary. Friendly extremely helpful and charming. The location has a old world charm and is quaint.

Miinukset: The radiator made a strange banging sound at night . But this was minor

Plussat: breakfast was lovely

Miinukset: dinner at the garden restaurant over priced and food well below average for a 5 star hotel

Plussat: Staff were excellent. And the food was very good. The building was lovely.

Miinukset: For an executive room it looked tired. Could not fault the staff or the main area's.

Plussat: Location is good

Miinukset: Poor condition, completely outdated both for common parts and room. Staff very slow.

Miinukset: Room was not up to standard for the price

Plussat: Beautiful hotel near the beach. The building is a well-kept gem and there are gorgeous tearooms, saloons, and patios. - superb cocktails - very spacious room and common grounds - nice restaurant - very friendly staff

Miinukset: nothing really

Plussat: I cannot commend the staff enough as they were polite, attentive and nothing was too much trouble. Now we had to pay a little extra for the sea view as you would expect, but the room had a panoramic view and was was well worth it. It was a very good size and the large bed was extremely comfortable. I will certainly be back and would rate The Grand higher that the "luxury" 5 star hotels in the big cities.

Miinukset: Have no complaints at all.

Plussat: comfort and luxury and good service

Miinukset: no gym facilities.

Plussat: Pleasantly old fashioned.

Plussat: The ability to relax in an informal atmosphere and a platform to brisk walks along the beach walkway.

Miinukset: No real dislikes

Plussat: The receptionists and porters were extreemly helpful and courteous.

Miinukset: restaurant looked a bit old fashioned.

Plussat: The Friendlyness of staff & professionalism

Miinukset: Staurday morning there was no utensils to pick up Coissants or rolls

Plussat: The staff and the facilities were superb. Staying at The Grand Hotel made a business trip a pleasure.

Plussat: quality of service, excellent breakfast

Miinukset: room very old and tired

Miinukset: the fact that I had a workman in my room changing the locks -I think I should have been offered another room or a price reduction

Plussat: everything "very Grand"will stay again

Plussat: We had attic room so I expected it to be small with low ceilings it was clean and comfortable The guest house was very near the theatre we were going to, also near town and sea front so ideal location. Staff friendly and helpful.

Miinukset: Nothing. It was what I expected. Would book again but not the attic room as too many stairs for my husband to manage.

Plussat: The room was ok and clean comfortable

Miinukset: There wasn't enough staff on for breakfast we found them very slow and rude and left without breakfast that we paid for after waiting to long. When we mentioned to reception. Nothing was done not even an offer of refund. Will not Recommend this one and we go to eastbourne alot for the shows.

Plussat: The best breakfest we ever had. Buffet and on demand freshly cooked English breakfest, pancakes, smoked salmon, you name it... Incredible. Amazing staff and awesome location. Easy to park. Would love to come back!

Plussat: Clean room if old fashioned, good shower, breakfast fresh

Miinukset: Rude staff, inflexible attitude, no offer of help carrying luggage up 3 flights of stairs. Did not feel welcome at all and completely disagreeable to our friends. I definitely wouldn’t stay there again

Plussat: The room was excellent and a very nice en suite. Noisy exhaust fan though. I arrived in a heatwave and there was a fan in the room which was great. The parking system was great. For a pound you got a certificate from the hotel to put on your dashboard allowing many, many hours of parking on the street.

Miinukset: Too many flights of stairs. I was at the very top of the building and that was a steep climb. The receptionist was a bit unfriendly too.

Plussat: Everything , we would recommend the Berkeley to everybody , would stay again when we are in the area .

Miinukset: Nothing !

Plussat: Nice room with little extras

Plussat: Location. Clean, Friendly

Miinukset: Nobody at check-out

Plussat: The staff were excellent, the lady who checked me in couldn't have been more helpful. The breakfast was delicious, freshly made pancakes one day and avocado and poached egg the other day. The young lad serving breakfast was polite and courteous.

Miinukset: There was nothing I didnt like

Plussat: The lady from the breakfast was nice and the location is good.

Miinukset: -The Wi-Fi wasn't working on the last floor. -Didn't have shower gel in the bathroom. -The reception said we're not allowed with our two years old daughter in the double room, unless is a family room booked. They haven't specified this on the website, but said we should have read the terms and conditions. They were rude and the attitude was wrong, trying to argue instead of calmly explaining. I was told to find another accommodation if I'm not happy... After one hour waiting, we had to sign a paper saying our daughter it's our responsibility in case something happens. We were not allowed to install our travel cotbed in the room so I had to sleep on the floor and my daughter in the bed with my wife. -It was a terrible experience and I wouldn't go back there!

Plussat: Excellent reasonably priced breakfast. Week end was very good value for money.

Miinukset: I could hear snoring in next room!

Plussat: nice relaxing stay with lovely friendly receptionist

Miinukset: room a bit noisey with morning traffic

Plussat: The friendly staff and the location on the seafront.

Miinukset: The room was a bit small.

Plussat: The property location is very good it’s right next to the seaside with walking distance from shops. The staff we amazing.

Miinukset: Needs a bit of modernise.

Plussat: Hotellin sijainti oli hyvä. Helppo lähteä patikoimaan Beachy Headin ja Seven Sistersin suuntaan.Merinäköala upea. Aamiainen kattava.

Miinukset: Hotelli sijaitsi ison tien varrella, joten liikenteen melu oli häiritsevä. Huone oli erittäin kuuma, ei ilmastointia.

Plussat: everything was great it was good

Plussat: Excellent location with great views of the sea and pier. Great size room

Plussat: Good location and friendly staff

Miinukset: Spent little time in our rooms in the evening so didn’t realise until the following morning that the rooms had not been vacuumed. No response to my email about this. There were bits of dirt and food on the carpet. Not pleasant. One window hinge was broken. Curtains need replacing. I thought it was expensive for what we got.

Plussat: Location near Eastbourne pier. Liberal breakfast with good options. Lovely staff.

Miinukset: Small spartan rooms, jaded decor and bathrooms.

Miinukset: Room rather small, only place to sit was a desk chair or the single bed. Could do with a biscuit with the tea!

Plussat: Ihana aamiainen, tehtiin tilauksesta, tarjoiltiin pöytään. Hyvä sänky, epämiellyttävä karvahuopa, ei pussilakanaa, muuten hyvät lakanat, hyvä tyyny. Kokolattiamatto ei tietysti miellytä, mutta tämä oli puhdas ja siisti. Merinäköala ihana.

Miinukset: Äänet kantautuivat viereisestä huoneesta - onneksi siinä ei toisena yönä ollut ketään. Liikenteen äänet kuuluivat myös selvästi, tulpat olivat tarpeen. Suihku onneton, niinkuin Briteissä aina, huono veden paine ja kylmän ja kuuman veden hanat kaukana toisistaan. Ei bideetä.

Plussat: Location and cleanliness. Staff very friendly

Plussat: Sea veiw,value for money,fabulous staff

Miinukset: Everything was perfect

Plussat: breakfast was good as was the variety of offerings

Plussat: Great location. Frontline sea shore, just next to the Eastbourne pier.

Miinukset: No air conditioning. Room ok, but could be cleaner. No soundproofing, you can hear your neighbours.

Plussat: Break rest was good staff very nice bathroom very old looking need work on shower cubic

Plussat: This property is great rooms are spacious and comfortable with everything you need for an overnight stay. Reception staff are always really friendly and helpful. No doubt we will be back again in the future as a great base for a Sussex coast stay.

Miinukset: This was our third visit and only thing that had declined is the food. Good choice of cereal, roasts and hot food but eggs and bacon were over cooked. Fried egg was like a hard boiled egg.

Plussat: Close to pier, see view, no loud pubs/clubs as neighbors

Miinukset: Twin room but beds are like 10 cm form each other. There was no soap/shower gel but after adding it was sorted quickly

Plussat: The first member of staff to great us was lovely, young guy with short, light coloured hair, think he was local. Very friendly and helpful, excellent. We were given a room away from main part on third floor as the place was packed with very loud international students, so our room was quieter. Had breakfast twice the staff cooked us vegetarian sausages to order. Plenty of food, pastries, toast, fruit, yoghurt, cooked items for English breakfast. Lady who cleaned our room was very polite. Parking permit was given to us for £1 a day, just put it on each evening to cover next day, worked well. You just have to find a space on the seafront as close as you can.

Miinukset: Unfortunately the day we arrived a pair of men's pants were under the beds which had been pushed together to make a king sized bed. I was with my daughter and we wanted a twin room. The room was incredibly hot with a very small window which barely opened. View was lovely but hard to see round netting/ close stonework.They separated beds the next night, but the pants which we left by the bin weren't taken as they must have thought they were ours (despite us both being women! I guess they couldn't make the assumption though) When I raised what had happened the day we left, the guy on the desk, who was dark haired kind of Spanish looking/sounding, argued with me that I should have reported it on the first day. I said it was kind of embarrassing. He just kept telling me that "next time something like this happens in a hotel you should report it so we can deal with the cleaners'. It was like he was telling me what to do in a hotel. We are well-travelled! He was pretty much shouting at me as I left which made me feel horrible and put a damper on the day. What bothered me was it was extremely hot and the cleaners had a lot to do, I felt he was just going to fire someone over it. Breakfast was cleared away at 10 very promptly, despite the fact we'd had to wait 20 minutes for our vegetarian sausages. Lots of people who appeared to be staff seemed to wander around a lot not doing much. Often no one on the front desk and no security to the building as you didn't need a key to get to the lifts/stairs/room areas. Trying to cross the road outside is like dicing with death! Traffic is crazy but beach is opposite only a few yards away. Eastbourne- hmm bit dodgy not great! Pier is lovely though.

Plussat: Price

Miinukset: Room was very small but price paid reflected that

Plussat: did not have breakfast. The location was excellent it was only one nights stay and did not have any one thing to suggest needed upgrading.

Miinukset: nothing really

Plussat: Location and customer service

Miinukset: Didn’t get room cleaned every day and shower had leak as well as being too small.

Plussat: Beds were comfortable nice room bright and airy. Staff were very helpful and cheery and informative. Hotel in a very good position for nice walks along the promenade, also good for buses. Super pub close by doing very good food also some nights entertainment.

Miinukset: The cistern in the bathroom leaked causing puddles on the floor ,toilet needs replacing as it had obviously been like it for some time. No extractor fan . The whole place could be cleaner ,does need a bit of a refurbishment