El Pas de la Casa hotellia

Plussat: This is the pretty small family run hotel what makes your stay cozy and comfortable. The hosts are very helpful and always can give you good advise. It takes you 5-7 min to get ski lifts. Also there are many shops and supermarkets nearby. Definitely would recommend the hotel.

Miinukset: Nothing

Plussat: This was one of my best stays yet. Hosts are very nice, helpful and welcoming!! They were able to assist with excellent recommendations and on how to get home through the storm. This place has a nice cozy family feel and yet very private as well, as it is a proper hotel. Breakfast was very nice as well. The grilled bacon from the fireplace in the morning was so nice and crispy.

Plussat: Very large room, clean and well equipped. Good check in procedure - shown to room and heating system explained

Miinukset: nothing

Plussat: Lovely family run Hotel!!! Restaurant downstairs was a real find

Plussat: I had stayed here previously so knew what to expect - the bacon and toast cooked on the open fire for breakfast was amazing.

Miinukset: Everything was excellent.

Plussat: Best breakfast I've ever had! Josep did everything for us and always gave us brilliant advice regarding our entire trip.

Plussat: we stayed at this les truites 2-3 years ago, it was great, tried last year but dates were booked, managed to get back for 3 nights in january 2019 and it's still great! Fabulous, friendly, family run hotel, quiet, clean, great breakfast (bacon and toast cooked on the open fire!) staff/family couldn't be more helpful, we will be back!

Miinukset: nothing

Plussat: Extremely clean and staff exceptional...family run hotel

Miinukset: Value for money but I guess considering it’s a ski resort then this is what should be expected

Plussat: Fantastic all around!

Plussat: Everything, staff were very friendly and helpful, breakfast was lovely especially the toast and bacon cooked fresh on the fire by the owner every morning

Miinukset: Nothing

Plussat: Really lovely little hotel. Very comfy beds and nice staff

Miinukset: Nothing

Plussat: Breakfast was great, large selection and plenty. The location was great, close to the slopes and only 5 min walk from the bus stop where we were dropped by Andorra by Bus.

Plussat: Better breakfast than expected (included cooked items). Situated a short walk from the slopes and restaurants. They have lockers for ski equipment but also have an agreement with a ski shop actually on the piste that gave discount on rental and stored skis/boots for free so no lugging equipment around or walking anywhere in skiboots. Perfect! Recommend Chez Paulo to eat!

Miinukset: Parking was a pain but expected.

Plussat: What a great find! Excellent hotel all round! Really clean and a lovely breakfast! Hope to return soon!

Plussat: The staff is extremely friendly and accommodating, they go out of their way to make sure you are comfortable. The hotel is spotless, the rooms and hotel grounds are very well maintained. Breakfast is very good and has a thorough offering. We ate every night at the nearby restaurant Bo & Gola which is affiliated with the hotel. We really enjoyed the food and friendly staff.

Miinukset: Parking is not convenient, it is nearby but will add at least 20 Euro/day to your stay, so plan accordingly. Be sure to research the town of Pas de la Casa before booking your stay. The hotel is very quiet and peaceful once inside, but the surrounding area is not like one of the charming mountain villages like Soldeu or Canillo.

Plussat: Mariella (not sure of her name) was a wonderful host, helpful, attentive and makes a delicious cappuccino! It was a lovely hotel and well located.

Miinukset: A place to put our skis.

Plussat: Very nice and warm hosting,

Plussat: Comfort and cleanliness. Good location and friendly staff. Would recommend.

Miinukset: Breakfast a bit basic

Plussat: Lovely staff and a good breakfast. The beds are massive. The shower is so powerfully. The location is a 5 min walk from the slopes and it's right beside a supermarket. Definitely would stay here again.

Plussat: The staff are great! giving a homey atmosphere, they did everything they could to make our stay pleasant and comply our every request. The rooms and facilities are clean and modern, we will no doubt come back soon.

Plussat: Very good location, spotlessly clean, excellent staff, great to have secure undercover parking available, room was cosy and comfortable, wifi very good, ski storage provided in entry foyer and breakfast offered wide variety of cold foods with tea or coffee made to order. Would definitely stay again.

Miinukset: Worth mentioning that street lighting from nearby public car park could not be blocked out at night making the room quite light.

Plussat: This is a real family hotel. Exceptionally clean, attention to detail but most importantly their interest in your wellbeing.

Plussat: Comfortable bed.

Miinukset: No milk, no fridge, two ground coffee sachets offered but no percolator but there was a kettle!

Plussat: Staff. Breakfast. Parking. Proximity to piste. Good links with Surf Evasio hire shop on slope, great bat and shower.

Plussat: Great and very friendly staff. Simple, yet cosy and very clean room. Good continental breakfast. Overall, a highly recommended place where to stay.

Plussat: Fantastic hotel. We had a very late check in due to arrival time and this wasn’t a problem. Lovely hotel spotless.

Plussat: Comfy rooms, large enough for two people on a ski trip in my opinion. it was clean, tidy, well maintained. The shower/restroom was ok. Overall probably the best value for money

Miinukset: I only stayed one night and had to leave early for the bus so I didn't have breakfast. The only negative (and really petty) thing is that there's a big flight of stairs you have to take to get to the rooms (there's a wheelchair elevator if you need), so if you're super lazy you won't enjoy it

Plussat: Great service, a comfortable, cosy, quiet hotel.

Miinukset: Nothing

Plussat: its a nice family hotel with a family atmosphere . rooms and showers were very comfortable, breakfast is good and the staff extremely friendly and helpful

Miinukset: ,location is not the best, a bit away from the ski slopes. but they had a deal with a ski rent shop that we could store our gear there. that way we didn't need to carry it and the walk to the slopes was short and easy

Plussat: Exceptionally clean! Rooms were lovely, food was fantastic and stuff were so helpful. Location is a little walk to the slopes but definitely manageable with ski boots on. Would come back.

Plussat: breakfast was nice, hotel staff is very helpful and creates a nice and friendly atmosphere. the hotel reminded us to the family pensions of Austria.

Miinukset: sound protection between rooms, external look (which applies to many hotels in Pas de la Casa)

Plussat: Helpfulness of staff was excellent. Parking on site.

Miinukset: Hotel position shown on map was not accurate. We had a job to find it.

Plussat: it was everything very good. service, food and facilities

Miinukset: localization could be more centered

Plussat: Very friendly, very comfortable and well maintained

Plussat: The staff at Hotel Meta are extremely friendly and curteous. The breakfast buffet was beautifully laid out and delicious. The hotel is spotlessly clean, modern and homely.

Plussat: Staff was very friendly, rooms were very clean.

Miinukset:

Plussat: The hotel was very cute and the breakfast they put out each morning was quite large and impressive.

Miinukset: The hotel was a bit hard to find, they should really put a sign up on the main road in the town. The beds were also as hard as rock which made sleeping a little difficult.

Plussat: We tried Pas de la Casa for one night as a trial to see if we liked the area, sorry but we won't be back. The hotel in general is nice and if we were to return we would consider staying here again although its quite expensive but no more than others in the area so with a half board rate it was better value than others. Breakfast was nice, we did not have dinner as we arrived late so cannot comment. Hotel Parking is 19 euros so Very expensive but as we hired a car we had no option! Its a Typical ski hotel in that from 6am onwards everyone starts clomping about in their Ski Boots so hard to get a proper sleep, its also noisy outside on the street with clubbers coming past shouting at 4am but after reading reviews we kind of expected being in Pas de la Casa and has a lively nightlife. The rooms were nice and clean, not huge but acceptable in size and had a nice wee changing/store room for luggage and hanging space. There was a nice balcony looking right onto the slopes which was a bonus. The bathroom was also nice, modern and clean. The Spa was pretty good, theres a Jacuzzi that would fit 10-12 persons plus a Sauna and a Steam room. We were free to use this all day although we checked out at 12pm. There was a luggage room where we were allowed to store our luggage whilst we went to the Spa, the room also has a shower room with towels etc which would be handy if anyone wanted to check out and ski again that day they could leave stuff in there and shower after skiing. Its a Nice Hotel but personally we would not stay again as a family in this area, Soldeu is a far better option for us but if you are looking for a well situated modern hotel in Pas de la Casa we would recommend the Hotel Sporting.

Miinukset: Parking at 19 euros per night is pretty ridiculous

Plussat: Very tasty Dinner, clean and modern SPA, perfect location near Ski slopes.

Miinukset: No keetle for tea/coffee in the room.

Plussat: Central

Miinukset: Too noisy at night and early in the morning

Plussat: The best location and wonderful crew. The restaurant is one of the best

Miinukset: The lobby is too small

Plussat: Location and food was excellent.

Miinukset: The rooms were very warm even with the radiator switched off.

Plussat: Location, rooms And faciliy

Miinukset: The noise level in the spa and restaurant for dinner

Plussat: A bit noisy at night in the street and lorries emptying bottle banks at 3am Room a bit cramped for 4 ...would have fitted 3 at a push A nice hotel clean and staff lovely

Miinukset: See above

Plussat: Breakfast was great, spa is amazing and the staff even better. Whenever I stay in Pas, which is at least once a year I always book in Hotel Sporting, if Hotel Sporting inst available I book the trip a different week.

Miinukset: Nothing at all...literally not a thing!

Plussat: Nice staff, nice room, nice location, nice spa, good skiing

Miinukset: Dinner wasn't brilliant

Plussat: All the rest is great

Miinukset: Buffet at dinner was disapointing this time especially on Friday Fish was dry, stayed far too long out Desert would be great an effort of home made and less sugar And décaféiné coffee at bar was real poor. The Nespresso of the morning is way better But we like a lot this hôtel and will back

Plussat: took a break to go skiing for 2 days and parking is bad in Andorra so you can park at the hotel for 16 euros a night they have a driver who parks your car. very clean, facilities second to none, very helpful staff you won't be disappointed

Miinukset: free wifi would not connect so they offer a better wifi for 4 euros a day? 16 euros parking..

Plussat: Quite Clean Friendly staff Comfortable

Plussat: Location and excellent price quality

Miinukset: Noting

Plussat: Lovely sheets & shower was fab!

Plussat: Very clean, friendly staff, comfortable room, fabulous food for 3* hotel. The staff were always friendly & helpful, especially the chef cooking our omelettes at breakfast, always happy & smiling. Close to ski lifts, bars & shops. We arrived on 27 Dec & no snow since 16th, however the slopes had been well maintained with cannons & only a couple of runs closed. Did not spoil our skiing at all. Would definitely stay here again.

Miinukset: Tea & coffee making facilities in the room

Plussat: Very friendly and very well located near the slopes area Breakfast and dinner of very good quality

Miinukset: Nothing to say

Miinukset: about payment: in fact very easy but at the last moment, one my sons couldn't come and I couldn't cancel directly with the hotel. Even though I sent a mail to booking, I didn't get any answer and I had to pay for the dinner and the breakfast hoping that the price of a double room would be the same as a single...The staff was very nice and sympathetic though.

Plussat: Food was great, room comfortable, staff really friendly and efficient. Location was good. Hotel was really clean and modern. Facilities excellent including ski locker. Nice bar

Miinukset: No coffee in room Parking costs around £12-£14 a day Slightly noisy neighbours in next room so sound proofing a slight issue.

Plussat: Good location. Excellent breakfast and diner. Friendly and helpful staff. Opportunity to buy ski-pass at the reception

Miinukset: Lockers in the ski room could be heated

Plussat: The staff did an excellent job, always looking to satisfy our needs. The owners of the hotel were every day controlling any detail. This is my third time staying at the Kanadahar and I will return

Miinukset: Nothing

Plussat: The location is just perfect: several steps from the slopes. And breakfast is very good. The room facing the street is very dark. And internet is very poor! Less than 1 mbit/sec. Next time we will take the room with a mountain view.

Plussat: Family run hotel what was very obvious on quality of service. We were very satisfied. The whole experience was very personal including the new years eve party.

Miinukset: n/a

Plussat: Excellent lication for skiers. Very friendly and family hotel

Plussat: This hotel has everything you need for a ski trip. Staff were extremely friendly and accommodating. Had a heated locker room for ski equipment and is 20 seconds walk from the slopes. Also breakfast was very good, with a wide selection which caters for everyone.

Plussat: Amazing food, great located next to the slopes.

Miinukset: Bed isn’t so comfortable, spa isn’t free.

Plussat: Excellent location and friendliness of staff.

Miinukset: Rooms are too hot even with heating to the minimum. Can’t leave the window open because of the nightlife noise. The noise is no problem once the windows are closed. Very poor toiletries and amenities. The spa facilities should be free of charge for guests for the price paid for the rooms.

Plussat: Friendly staff and location

Miinukset: Interior a little bit dated and hot meals where not really hot

Plussat: Very friendly and attentive, lovely spa, great food, excellent location yards from the lift.

Miinukset: Food was occasionally served lukewarm.

Plussat: Great people Great Location and Perfect Place to come back many times!

Plussat: The room was clean and in good condition.

Miinukset: Everything was fine. If you have young children just be aware of the physical size of the windows that open right out.

Plussat: Location. Staff were very helpful and friendly

Plussat: Overall great experience, really good value for money. Great location if you are there for skiing since it's located a couple of minutes walk to the ski lifts. Really comfy beds and clean and quiet rooms.

Miinukset: We requested a parking spot and they said they didn't have any free at arrival so we had to pay during our full stay for street parking.

Plussat: It was in a perfect location

Miinukset: Our room smelt like stale cigarettes

Plussat: Excellent location to the slopes and shops. Very good standard of cleanliness throughout the hotel. High quality bed linen, pillows and mattresses. Everyone friendly and keen to please. Locker room for skis and boots conveniently located at street level. Reasonably priced water and alcohol served at the bar

Miinukset: No atmosphere as such as the breakfast area, bar area and lounge area is all the same room and resembles a canteen. Breakfast was pretty basic and even though it included freshly cooked bacon (of sorts) and scrambled eggs - this was spread on a cold metal platter, with no attempt to make/keep the platter warm or covered. Everything cooked was therefore always served stone cold. A hot plate would be a small investment but would make a major difference to customer satisfaction and breakfast ratings

Plussat: Friendly family run hotel that provided everything you needed for a great stay in Pas de La Casa. 5 mins walk from the main chair lifts and all the bars and restaurants for Apris Ski. Great value for money and will go back soon.

Miinukset: Nothing

Plussat: Location Personnel

Miinukset: The price / quality ratio - I think it was expensive , mind , we stayed during ski holidays period

Plussat: Fantastic location, only 5 mins walk to the ski slopes. The staff is very nice and helpful with anything you need. Continental breakfast was good with extras like scrambled eggs and bacon.

Miinukset: No private car park available at the hotel.

Plussat: Amazing location, only 5 mins walk to the slopes. The staff was extremely helpful and very friendly.

Plussat: Ideal basic hotel, location is ideal close to the ski lifts!

Plussat: Location Facilities

Miinukset: Food could have been hotter

Plussat: Staff and location both fantastic

Miinukset: No drinks facilities in room

Plussat: Breakfast was superb! Massive variety and excellent quality. Spa was a nice extra touch. Very comfortable and well sized rooms.

Plussat: Very helpful. Clean and close to the slopes. I took a six year old and had no trouble getting around.

Miinukset: Nothing

Plussat: Location and clean

Miinukset: Small toilet stuck in between the shower and wall

Plussat: This hotel provides an excellent resource for the ski season. It is not ski in/ski out as it says on the front page, but it is within 100m of the ski lifts. The premium rooms are very spacious and comfortable. Mine (312) had a bath and a shower. The restaurant is excellent and the buffet meals plentiful and very tasty. The bar area is small but there is also a pleasant games room and spa jacuzzi/steam room. The staff are all well rained, polite, and hard working. Parking is available (E15 per day) underground. It also impressed me hugely to see the owner coming round and talking to his guests, asking them for feedback in exchange for a bottle of Cava.

Miinukset: The worst thing about this hotel is the night time noise. Pas de la Casa is a party town in ski season and so there is a lot of singing when the bars empty. The premium rooms on the 3rd floor are at ground level on one side and so you hear every fight and expletive quite clearly. Take ear plugs. Otherwise, I would like to see better advertisement for the parking (I spent an hour late at night in a snow storm driving round PdlC looking for the entrance) and tea/coffee making facilities in the room.

Plussat: Lovation is perfect just a few meters from the slopes, restaurants and ski rentals. Hotel provided csr parking and spa not charganle with a premium room

Miinukset: Breakfast staff and service

Plussat: Bed was really comfortable. Eggs cooked to order.

Miinukset: Very small parking spaces.

Plussat: Good hotel and great breakfast

Miinukset: Nobody to have access to the spa since we were supposed to pay extra charge

Miinukset: Excellent location and very welcoming.

Plussat: Excellent food friendly and helpful staff and touching distance to the slopes

Miinukset: The twin beds separated a bit too easily

Plussat: It was close to the ski lifts

Miinukset: The room was too small for three beds, actually it was too small for two beds

Miinukset: No bar anymore.

Plussat: The triple room had not the same confort of the double room. At 4h in the morning there was a early check out, and the doors of rooms next door would not stop opening and closing, even with the night recepcionist present, i couldn t sleep till 5h am.

Miinukset: Even if restaurant staff were very friendly, the quality of the restaurant food is very poor for 13 euros a person infortunely.

Plussat: Location and breakfast good

Miinukset: Confusion at checkout as no evidence of deposit being paid and I had to pay the full amount. Currently trying to recover the deposit.

Plussat: Great location

Miinukset: A bit expensive and no double bed option

Plussat: Very easy access. Super close to the slopes. Very friendly staff from reception to breakfast. Very clean and recently refurbished bathroom, nice bedroom. Comfy bed. Good pillows and bed cover Very lovely breakfast with quality food and choice Good price / quality for Andorra who has too many ugly basic places in general. We will come back for sure.

Miinukset: Way too much heating. It was impossible to remove the central floor heating. Hard to sleep, we had to open the window. This is not environmental friendly!

Plussat: the hosts where great and usefull. have a great kitchen and amazing living room

Miinukset: the rooms are not that big and there is one or two toilet rooms

Plussat: Great value for money out of the skiing season. Location is close to everything as it's a small place. Nice modern décor and a clean, warm room.

Miinukset: Had to wait a while for the receptionist when checking in then he only appeared when two other guests arrived who he then checked in before me even though I was there about 15 minutes before them.

Plussat: very close to grandvallira lift, has lockers for ski equipment. nice breakfast

Miinukset: the room and the amenities were not of 4 star hotel

Plussat: The location is perfect , only a few moments walk from the slopes! Near lost of bars and restaurants also.

Plussat: Very close to the piste Spacious rooms Friendly staff Excellent food Nice bar with pool table and fusebal table Handy back entrance even closer to the piste Good locker room for ski stuff

Miinukset: Nothing

Plussat: Location superb, rooms clean and beds comfortable. Food good. Friendly staff

Miinukset: The bar got a little crowded and the barman wouldn't change the TV over for my son to watch a football match. There were 2 TVs.

Plussat: Lovely staff, great location. Food was good and hotel bar was nice and good prices

Miinukset: Would have liked some tea and coffee facilities in the room

Plussat: Closeness to the slopes and the staff were very helpful.

Plussat: Great sized rooms food quality excellent. The bar was a great facility pity about the surly barman

Miinukset: Nothing significant

Plussat: Good location, clean and welcoming

Miinukset: Very warm in the room even with radiator off and way too much noise from nearby bars - really interrupted our sleep.

Plussat: All meals were very nice and extremely good value. The ski boot room worked well with easy access to outside and walk to slopes.

Miinukset: There was only 1 elevator which didn't service enough people at busy times. I would request a 2nd floor room next time just so that using stairs is always an option.

Plussat: Nice hotel, good variety of food. Facilities good also. All in a great location

Miinukset: Watch out for the ‘pay per use’ of the spa facilities- only 3 euros a time but not expected. Restaurant staff slightly abrupt at the start but quickly settled down

Plussat: We had breakfast in the room as kitchen facilities were good. The location is a 2 min walk to the ski lifts and resort centre

Miinukset: The only thing i did not like was the 12 euro charge for using the spa, it would have been nice if 1 or 2 free visits were thrown into the package.

Plussat: Breakfast was not so good with quality/price. Nice and good looking place. I can recom it to everybody.

Plussat: This is our second stay at this hotel and we will be returning next year. The location is perfect for the slopes, surrounded by excellent bars and reasonable places to eat. The staff are friendly, welcoming and extremely helpful. The rooms and public areas are always very clean with good facilities. The room is just the right size for four of us with two in the bedroom and two on the sofa bed in the lounge area. There are some really nice places to eat close to the hotel although I would recommend reading trip adviser before you travel to get an idea of where to go. We ate at one restaurant that we had enjoyed the year before, had the same meal and it was awful. There is 24hr reception which is great for us as we don't arrive in Andorra until around 11.30. Plenty of parking facilities, which is just up the road away from the hotel but easy to get to and reasonably priced. You have to be out of the room by 10 but as we don't leave till around 3 they allowed us to leave our cases in the hotel and our car in the car park. Once we'd enjoyed our last few hours on the slopes we went back, used their facilities to get changed and collected the car. We purchased our lift passes from reception. The lift passes have a wifi code on them that you can use to connect to the free wifi system while your on the slopes. This is great as Andorra does not fall into many free mobile data packages and I think this shows that they have given thought to their visitors needs. I would definitely recommend this hotel as your base to enjoy all that Pas de la Casa has to offer.

Miinukset: There was nothing that we didn't like but if we were being picky ... very small cups in the kitchen, we like a mug of coffee to wake us up in the morning after a night in the bars, not a huge problem, we will remember to pack our own next year. And a mirror would be good in the bedroom, two mirrors for four people trying to get ready to go out isn't enough even though 3 of my party are blokes! Small little things that didn't ruin our stay.

Plussat: good beds, good shower/bath

Miinukset: pretty small room for 4 pp, no terrace booking said conditioner present but wasn't not very close to lifts only was cleaned every other day and not daily as promised

Miinukset: Extra payment for parking, extra payment for spa. Not impressed by the breakfast. The room did not have three beds, but two and a fold-out.

Plussat: The property is really close to the slopes, restaurants and local commerce. Good size room and well equiped kitchen.

Miinukset: The room was dark with view to the back of the building, the bed was noisy, WiFi didnt work, kind of noisy at night.

Plussat: The staff was friendly and helpful. The location was close to slopes, stores and restaurants. Beds were comfortable and the refrigerator was spacious. Locked ski storage with direct access from outside.

Miinukset: Even the maintenance man couldn't fix our toilet so that it would have filled predictably. The ski storage lockers were too small to fit three pairs of skis. Coming by bus, the way from the village bus stop to the hotel is quite long and mostly uphill. Staying in the first floor towards the street gives a ringside experience on what is happening at night, and it involves a lot of singing, not always in tune.

Plussat: Cleanliness of the room Lovely bathroom

Miinukset: Reception not very helpful really And to have to pay 12 € each for spa which seems a lot for a cpl hours

Plussat: Very comfortable apartment equipped with everything you need, wonderful window view, clean... We really recommend that place.

Plussat: The location of this hotel was just amazing, 5 minutes and you are on the hill. There are locers in the garage where to put your skies/snowboard (free). Breakfast was good, the choice didnt change throughout the week but for this time it was enough. Friendly personal, didnt really speek english but it was fine for us. Wifi in the room (second floor) was OK. Clean room.

Miinukset: Our room was VERY cold, impossible to walk without shoes/ warm socks. Even thought we chose 1 big bed, still got two separete ones, which were on tiny wheels and slided like crazy.. Almost no noise isolation, noisy neighbours were a big trouble in the night.

Plussat: The rooms very clean and modern with great facilities. The staff were fantastic and included us in their New Year celebrations and made is feel very welcome

Plussat: staff very friendly helpful,family run, very clean , staff took care of our cars .

Miinukset: perhaps the breakfast could have been a little better . There was certainly enough but perhaps a little more choice and of course things dry out when left in heated trays . But it was not a big issue for us .

Plussat: This was the third stay at this hotel. The staff are very friendly and will accomodate any request. Location is great, rooms are spacious, warm and cleaned daily. The food served is varied and plentiful.

Miinukset: Only thing I would change is an earlier time for dinner.

Plussat: Great staff, very friendly and helpful, will stay again

Miinukset: Dinner started at 8pm, which is a little late when you are with kids.

Plussat: Good location. Close for Ski lifts and all town places. Staff is friendly. Room is very clean

Miinukset: Breakfast and dinner are below my expectation. The first dinner was really bad. For me there is no point to book room with HB option. Take just breakfast and go out for dinner. Restoraunt looks like canteen. There is no noise isolation in the room. Floor is cold ceramic. Beds are very light and slips over ceramic floor with every your move. Looks like they tried to save every penny

Plussat: Great breakfast, access to piste, good Wi-Fi, smart rooms and comfortable beds, plenty hot water.

Miinukset: Evening meal was average, view from rooms poor, car parking inadequate and very expensive.

Plussat: Location is great. Hotel is basic but clean and friendly staff

Miinukset: Linen was old and worn/tatty

Plussat: The lady on reception was really friendly and waited until 9pm for us to arrive. The dining area was nice and big in each room with a good kitchen.

Miinukset: The beds were really uncomfortable, noisy and had hard and flat pillows.

Plussat: Laura was excellent at sorting things and really friendly. The apartment was great; looking new, spacious, and well suited for me and my mates. Cooking facilities were great and even had a dishwasher. The view from the balcony was fantastic and only a short walk to the slopes.

Miinukset: Just a little more hot water for the 8 of us...

Miinukset: Beds and pillows where quite bad. Really old and noisy. Should change these..

Plussat: Cleanliness and view!

Plussat: Great location near the slopes and bars

Miinukset: Better signage, couldn't find the place at first

Plussat: Good location friendly staff

Plussat: Receptionist was very nice, friendly and helpful at all times. The apartment was clean and had all we needed. There is also a locker for ski equipment on the ground floor and is located very near the piste access.

Miinukset: It was a bit noisy because of a group partying, but the staff took care of it as soon as we told her. The town has a very party/touristy atmosphere, and not enough local food.

Plussat: Central location and we got a late checkout which gave us an extra half day on the slopes.

Miinukset: Only one shower in the bathroom. There were six of us so we coped but any more and it would have been difficult.

Plussat: Lähellä rinteitä, hyvät laskettelusuksien kaapit. Hyvät mahdollisuudet tehdä ruokaa, keittiötarvikkeet riittävät ja astianpesukone. Kävelymatkan päässä ilmainen parkkipaikka.

Miinukset: Asunto kaipasi korjauspäivitystä. Sitä sun tätä hieman rempallaan.

Plussat: This was our second stay here. We had a very spacious appartment perfect for our party. Amazing views of the mountains.

Miinukset: Not enough hot water for 5 people. The fourth person to go in , it was cold by then. Despite this we would stay again. The host is very nice and will do her best to help in any way she can.

Plussat: Host was really friendly and helpful. Apartment was better than the pictures showed. Close to slopes via cut through by Olimpiades. Ideal for what we wanted as a group of 8 guys.

Miinukset: Beds on mezzanine were quite squeaky. The neighbours kept us up on one night with their loud music and singing. Ski locker wasn't big enough for 8 of us.

Plussat: The hotel exceeded expectations. Very pleased with the location. In fact, the distance to the hill 50m. Pleased with the SPA. Very good breakfasts.

Plussat: Great breakfast, very close to the ski slopes, onsite parking & spa area was a bonus after long days out skiing.

Miinukset: More towels would have been good... especially when using the spa area!

Plussat: Stunning View from our room, lovely breakfast and comfortable beds. Jacuzzi was a welcome break after skiing and play area very handy for families.

Miinukset: Room was small for triple as had to change from bigger triple due to poor cleanliness & evidence of dog previously occupying the room. Swimming pool very cold but clean, step ladder in to pool completely away from its connection so quite dangerous.

Plussat: The staff were very helpful. The room was a good size for a family. The playroom was great and the staff were happy to open it just for us. Close access to the slopes

Miinukset: Unfortunately the hotel was very hot. The advertised swimming pool was only open between 4pm - 8 pm. The children's playroom is a brilliant asset but unfortunately is also used for luggage storage so is occasionally not accessible.

Plussat: Staff, Location

Miinukset: We had a triple room and it was a bit small

Plussat: Good selection of food types, all palates in our family were catered for. Although we arrived after midnight, a table had been laid for us and a meal of salad bread and fruit awaited use, great as we were all starving. I thought this was very thoughtful. The hotel is perfectly located for access to the slopes. It was in a quiet location. The pool facilities were an added bonus

Miinukset: My room was a disappointment- it was very hot despite the heating being turned off and when I opened the window found it opened onto some form of indoor shaft. Oh there's windows opened into this also so one could here other families conversations etc and there was no fresh air, no daylight certainly no view. We didn't ask to move as we were near the rest of our family and we'd aware the hotel was full. The rest our family had plenty of windows, a small patio with there room so the temperature was much more comfortable.

Plussat: Break fast was very good, and lots of choice, dinner very good as well, but very poor on the choice of deserts Location very very good minutes from the piste, The cleaning of the rooms is a bit disappointment, old toe nail in the bathroom, and black hair on the bed sheet, the floors were not swept for the whole stay of 4 nights, such a shame .

Miinukset: Cleanliness very poor in the room,

Plussat: Breakfast and diner Free swimingpool and whirlpool

Miinukset: car park cramped

Plussat: Comfortable beds. Powerful shower. Bar and restaurant staff excellent. Food excellent.

Miinukset: More hooks in the rooms. Serve lunch in lounge.

Plussat: Excellent breakfast Excellent location Excellent staff Very useful ski rent at the reception w/ very good discount and a transfer to the ski store The room is very comfortable for a ski hotel

Miinukset: Parking is really difficult to access, but was mentioned by the reception that only small cars can get into to the -2 level

Plussat: Location to ski slope was really good, staff were friendly, efficient check-in, bar and sauna in hotel.

Miinukset: Only minor points, baked beans and cooked vegetables came out of the kitchen stone cold, not even warm, however there was a microwave.

Plussat: Great location

Miinukset: Full payment in advance.

Plussat: Alex!

Miinukset: Other staff

Plussat: We loved that it was a family own hotel, Matthew and the staff where great and really helpful.

Miinukset: Room was a bit small but good value for money.

Plussat: Very noisy to front of building and between rooms.

Plussat: Very well located, very close to the slopes (perhaps 50 meters). Very clean and rooms are confy. Good wifi connection on the room. Staff is nice and helpful.

Miinukset: Breakfast was not bad but could definitely be better.

Plussat: Breakfast great!

Plussat: Staff were very friendly and helpful. The bar was nice and comfortable to relax at the end of the day. Really enjoyed the buffet food, there was a good variety. Great to have heated boot lockers right outside the hotel.

Miinukset: Was unhappy to have to pay for the 'refilled' water with the evening meal, especially as the same water was free with breakfast. Not the end of the world, but there was next to no storage in the room, had to live out of the case.

Plussat: Staff were extremely helpful and friendly

Plussat: Value friendliness breakfast location (when weather is good)

Miinukset: Slightly dated but not a big issue

Plussat: The meals were very good with plenty of variety and the staff were excellent.

Miinukset: Needs a refurbishment it's very tired. Also could do with more comfortable seating are to relax.That apart it is what it is a cheap skiing hotel clean and with good food I would use again.Good access to slopes just across the road.

Miinukset: Fantastic breakfast and dinner.

Plussat: Competitively priced. Free parking. Good choice for breakfast. Friendly staff. Access to a blue ski slope just over the road.

Miinukset: The decor is a bit dated. Evening meal times are a bit too late for children. Nothing nearby in the evenings, so you need to have a car.

Plussat: Food was ok for value of money

Miinukset: Outside of town 4-6km(said 1.3km when booked) charged 40euro to get to town everyday( was told hes ringing local taxi but i think it was just his relative he rang)

Plussat: Breakfast was OK but expect cold eggs and cold sausages. Everything but coffee is cold. But coffee is not bad :) Good for a one night stay. The cheapest in the area.

Miinukset: We were trapped in the hotel due to emergency weather conditions and girl at the reception couldn't explain in English what is going on and when we can leave the hotel. It was snowing outside and INSIDE our room too! In the bathroom snow was blowing from the vent, in the room from the window (picture attached). Even though inside wasn't cold. Shower pressure is not high enough and water temperature all the time jumps from too hot to too cold. Staff at the breakfast was very rude. Hotel wasn't renovated for at least 20-30 years, so don't expect much.

Plussat: Travelling from South Africa, nothing in Europe is well priced! So based on heresay, this hotel is well priced for Andorra. The glass lift had the best view of the slopes.

Miinukset: The walls seem to made of cardboard. You hear every footstep and voice on the entire floor. The water pipes start banging around 2.00 am. No UK adapter for plugs. No bath mat to stand on. Hot breakfast is cold and supper cold. Noisy banging of cutlery/clearing while you eat. Dark dingy lounge to sit in. For all other travelers going to Pic Maia without knowing Andorra, be aware that there is only ONE taxi in Andorra. We arrived Friday evening around 18.30. Cold and snowing. Look for a taxi, no one there. Go to info, they check and say the taxi is in Toulouse and will be back in Andorra to collect us by 2.00am!!! We had traveled since 18.00 the day before. Our hotel is 2.km's straight up the mountain. Tried finding our ski hire shop in order to collect skies and see if they could drive us up with our equipment. Closed. A lady in an office called Pic Maia, reception could not speak very much English and said they could not help. So there we stuck in town with 2 large suitcases and no where to go. Luckily we chose a hotel close by to go in and see if they had a room for the night. The receptionist said he had a car and would take us up. What a relief. It is absolutely crazy to have 1 taxi in a town so large. So basically the well priced hotel is negated by the fact that you have to spend 40 euros a ride in the one taxi to get anywhere. As a result we never saw much of the town at all and no duty free shipping was experienced. Pity!

Plussat: Great buffet breakfast, great location, great value for money. Don't expect the best of the best and you won't be disappointed. We visited in early Feb and the hotel wasn't too busy. Breakfast better than dinner but both good enough. Beds very comfortable.

Miinukset: The rooms need a little bit of TLC, as does the hotel in general, pool table not working in the games room. Storage room for skis definitely not big enough, used our hotel bathroom in the end, but that wasn't a major issue. Parking could be an issue in high season but didn't effect us.

Plussat: The staff is very helpful and friendly.Location is beautiful and perfect for advanced skiers.Breakfast and dinner are good.

Miinukset: Cleanliness is not the best.

Plussat: Room was big and bed massive

Miinukset: It is advertised as ski in, which it is. But is sooo far from the town with no transport available Which isn't clear. We luckily had a car. But others didn't and were stuck at the hotel. As there is no taxis available in resort. Very thin walls.

Plussat: Very clean rooms, comfy beds, good location for skiing and near bus station

Miinukset: Terrible half board and over priced, terrible English skills from staff and rude staff, no introduction from staff at check in- left to fend for selves, care more about their cafe food than their hotel food, UNUSABLE wifi, eating area very unclean and lack of staff presence

Plussat: Clean & spacious rooms

Miinukset: Walls are paper thin! You can hear people in other rooms even when they're just quietly chatting.

Miinukset: Noise is a serious issue here. Kept awake at night by people having talking loudly in other rooms.

Plussat: Location is good, quite close to the slopes.

Miinukset: Boring and low quality breakfast. Providing a great customer experience isn’t one of their priorities. It’s quite easy to be ignored by the staff.

Plussat: Clean room. Spacious and functional. Bathroom was good. Rooms as hot as hell.

Miinukset: Breakfast was limited.

Plussat: Everything

Miinukset: Nothing

Plussat: Room was comfortable, not too far from slopes.

Miinukset: Breakfast was poor

Plussat: The room was cleaned every day.

Miinukset: The breakfast is very bad. Staff were really bad around the inclusive breakfast.

Plussat: Clean Comfortable Great location Amazing price Helpful staff

Miinukset: Nothing

Plussat: The location good, close to car park & ski lifts

Miinukset: Food was poor

Plussat: Cost effective, but basic, but it is in he middle of the town

Miinukset: Poor parking, need to pay on street

Plussat: check in after midnight wasn't any problem

Miinukset: couldn't sleep with open window as didn't feel safe. Approx other rooms had access on the outside terrace. The window was also very small and didn't get much daylight. The light bulbs were very weak. Even with the lights on, it was very dark but as we've spent there just the night, we didn't mind too much. We had to switch the main fuse off for the night as one light bulb kept flashing even when off.

Plussat: Guy at reception was really helpful with our late check-in. Rooms were basic but good enough and comfortable. Breakfast was fine, coffee was really bad though. Fresh french bread was great. Good price

Miinukset: The Heating seemed excessive considering it was summer, so didn't sleep very well. Coffee at the breakfast was the worst hotel coffee I've tasted. Don't try it!

Plussat: central location and quiet, nice bar, excellent breakfast buffet!

Miinukset: booking says with parking but none available, only expensive private carpark next door horrible matrass made sleeping impossible

Miinukset: The staff hardly spoke English, and they required a 20€ cash deposit.

Plussat: Nothing really

Miinukset: I stayed one night and was covered in bed bug bites the next day.

Plussat: Very friendly personnel, good beds, nice town.

Miinukset: Nothing

Plussat: The welcoming staff

Miinukset: N/a

Plussat: I didn't like the beds and the breakfast was stale n cheap

Miinukset: Breakfast . Nothing was fresh.

Plussat: Not much, our first visit at this hotel was much better which was why we booked again but we will not stay here any more!

Miinukset: Room 407 was right next to the lift which disturbed us quite a bit also the room was small at the back of the hotel and far too hot the only way to get air was to open the balcony door which was shared with other rooms, not very secure! and the noise from the outside air vent coming on every 20 minutes made the floor vibrate and for some reason someone had left the radiator on which could not be switched off......... not happy.

Plussat: Great value for money,loved the location,the staff and the decor in the coffee shop. The team are very hard working,polite and accommodating and we were given a lovely leaving present of a packed lunch inc sandwich,donuts, fruit,yoghurt and a drink. Thanks guys.

Miinukset: There is nothing we didn't like.

Plussat: Close proximity to all shops and restaurants.

Miinukset: No parking.

Plussat: The person workes....!

Miinukset: The space to room......

Plussat: The view from the rooms to the mountain is just amazing!

Plussat: Quiet at night friendly staff good food.

Miinukset: Bed sheet were not pressed

Plussat: We go to Pas de la Casa at the same time each year for christmas shopping with its incredible prices. Always stay at Cims hotel with good location animal freindly and great staff why would we go anywher else.

Miinukset: Nothing

Plussat: Hotel was as advertised, great value and location. Some eggs at breakfast would have added to a great continental breakfast.

Miinukset: A shower curtain would have been nice.

Plussat: nothing

Miinukset: old, unfriendly, poor breakfast, expensive

Plussat: Small room but clean and ok. Breakfast ok.

Miinukset: Small room...