Hotel Boutique Al- Ana Marbella

Pool area

No lift or assistance with luggage Flys

The location was great, peaceful, beautiful gardens, saltwater swimming pool, 5 minutes from beach and not too far from restaurants, transport and still in a quiet area.

The room was very cramped, especially the bed which was too narrow for two people and too high from the ground and was not that comfortable either. To be honest, though, we stayed in the hotel last year and had almost the opposite experience - we had a great room (for the same price) with doors to the garden and a very comfortable bed, so it was mainly the room that was the problem. We also had ants and a lot of mosquitos inside the room and bathroom, and could not open the fridge properly because it was crammed in the wardrobe. There were basic tea and coffee facilities but no milk, and there was not really a safe space to boil the kettle. We asked to be moved to a different room on the first day but there was only a triple room, which was more expensive so we stayed where we were. There was not much communication from staff, and we had to track down the staff when we wanted anything but it is a small hotel with few staff. However, there was not much information offered about the hotel facilities and local environment. The mini bar was empty anyway, and there didn't seem to be anywhere in the hotel to get water or anything else outside of breakfast time. We didnt have breakfast there, as it didnt sound worth the price (nothing cooked), just some pastries and tea and coffee and muesli. Some garden swings and sun beds seemed quite dirty and we weren't told there were towels available for the pool so didn't know.

Nice individual hotel where each room has a different theme. Good to recommend for hanging out on the pool and relaxing. Many young international couples (around 25-35).

It may be hard to arrive in the evenings or on weekends because then reception is not looked after - we waited 15 minutes to be let in and given our room. If the receptions is off working hours the cleaning leadies do not understand english and it might be difficult to communicate if you do not speak spanish. Also: it is further away from the beach as it looks in the pictures.

The surroundings - like an oasis. except for the traffic noise! marion was a perfect hostess so trying to please. We left some spectacles behind and she got in touch with my daughter to let us know.

Just the difficulty in finding the place. A german group also took a very long time to locate it.