Etsi halvat lennot: Ethiopian Air

Plussat: Fine flight with good meals.

Miinukset: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.

Plussat: The arm rest was dismantled and had a sharp edge of metal which sliced my arm and thumb when I sat down. I was promised a new seat and never delivered. Horrendous.

Miinukset: See above

Plussat: Flight Crew were great

Miinukset: The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are.

Miinukset: Stop using old planes with no personal entertainment systems on the back of the seats.

Miinukset: Not having to wait 3 days for my luggage

missed by the food cart

Plussat: everything was pretty adequate

Miinukset: they skipped me when they passed out food and never came back.

Plussat: Land crew attention was polite and nice

Miinukset: Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking

Plussat: Nothing

Miinukset: Everything starting from the check in to on board restrooms

Plussat: Crew is friendly.

Miinukset: The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy.

Plussat: Crew was really great - helpful and kind.

Miinukset: Both flights delayed which meant I missed my connecting flight. Stuck in Rome airport for several hours with no information about rescheduled flight. Finally figured it out with help of Rome airport information desk.

Miinukset: Entertainment is non existent. Plane is tatty.

Miinukset: There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them.

Miinukset: The seats are uncomfortable

Plussat: flight was on time

Miinukset: Felt a bit like cattle because boarding was in a tight space and there was a lot of confusion as to who should stand where. Not sure why there were different zones for boarding because they didn't matter.

Plussat: Nothing?

Miinukset: Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board.

Plussat: Seats small uncomfortable

Miinukset: Bigger seats.

Plussat: crammed seats, meh food first experience with ethiopian, wasn't great

Plussat: The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable.

Miinukset: The food could have been better and the crew attention and assistance to the passengers.

Plussat: Crew was very nice, very helpful

Miinukset: 3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience

Plussat: the drinks

Miinukset: reduce on the spices in the food or provide different options.

Miinukset: 1. Make duty free shopping possible. My daughter, that I was traveling withl, loved some jewellery l wanted to buy for her but it was not possible because a credit card purchase was impossible. 2. Provide entertainment on board. Flight from Lusaka to Addis was excellent. But nothing to Nairobi

Plussat: The crew were ok but took ages to help you

Miinukset: faster service in the plane