Etsi halvat lennot: Ethiopian Air

More entertainment options

Plussat: The ravioli was great, some of the other food was not great. Otherwise, the flight was easy.

Miinukset: More entertainment options, the movies and TV shows offered are not varied or very good.

Miinukset: The orderliness during boarding needs more work

Plussat: The crew were quite homely.

Miinukset: The orderliness during boarding needs more work

Disappointed

Plussat: Not much, actually.

Miinukset: None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked.

Terrible crew

Miinukset: It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on

Plussat: The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover.

Miinukset: Transportation from the aircraft to terminals.