Ferrara hotellia

Plussat: This is a relatively modern clean hotel. The rooms are well decorated with all you need. Bed comfortable and bathroom clean.

Miinukset: No restaurant but next door there is a Roadhouse Grill

Plussat: Polite staff. Excellent price for what we wanted. Fabulous coffee machine at breakfast!

Miinukset: The room was very hot but that was probably the only negative thing about the hotel!

Plussat: quiet, clean, friendly staff

Miinukset: A longish walk to center city.

Plussat: Breakfast was good. Employees were friendly. Room was cleaned.

Miinukset: It was warm (28celsius) in the room and could not get the AC out. We could not sleep well so we had to open the window (not ideal considering it is located on an industrial area) Location is not the best side of the city

Plussat: Staff, rooms, good breakfast, clean

Miinukset: Location, neighbourhood,dark parking place, far from centre and restaurants

Plussat: It was new and modern network hotel, with plenty of parking place around, not far from town's center. Quite good breakfast, helpful staff. No annoying crowds of cinese tourists. The receptionist changed one of our rooms as per our complaint to the bad hot water regulation of the tap in the shower cabin. And they did not charge us a 5 euro of city tax.

Miinukset: Hotel adjacent to the refinery. Noisy street. We asked that our rooms were close to each other but the administration did not respect our request although the hotel was almost empty. We lived on different levels.

Plussat: The bed was very comfortable.Super wifi. The staff was very kind and helpful.

Miinukset: The shower was too small and the shower doors a little bit broken, as a result the floor was wet because of the water. There were just 2 sockets that were working and 4 USB plugins broken.

Plussat: Good location

Miinukset: Customer Service could be better

Plussat: The hotel was comfortable and clean . It is located 10 few minutes driveing from the center. They is shopping mall just few minutes form the hotel .

Miinukset: Breakfast cost 7 € and it was limited.

Plussat: Comfortable bed

Miinukset: No fridge in the room and tiny shower

Plussat: Everything was clean and relatively new. Bed was fine, and bathroom was big enough and new.

Miinukset: Bathroom door got stuck a lot.

Plussat: Very good Hotel in Ferrara City Center and very clean.

Miinukset: The parking options

Plussat: The room 108 is quite. The bathroom is big. The breakfast is located in the restaurant (Da Giovanni) near by. The hotel is just next to the Estense Castle, the symbol of the city. So, if you plan to have a walk in the city cetre, you might not find a better location...

Miinukset: Room 108 designed for disable. But the room and the premises should be receive better care and maintenance. The room entry door is touching the floor. And it does this since (the floor has scratches). If you arrive by car, be aware that no parking is available (just along the road)….

Plussat: 1) Excellent location - right in the centre, facing the castle. 2) Style and interior of the hotel is really nice. 3) When we checked out, staff (not same staff as during check-in) was very friendly.

Miinukset: 1) Bad acoustic isolation: whenever our neighbour made phone calls or put on the TV, we could hear everything (even if he wasn't making excessive noise). 2) The room was too hot, with temperature difficult to control (it was February and we had to open the windows). 3) At check-in, the staff initially didn't find our booking. When booking, we had asked for a quiet room, with a view on the castle. We got a room not facing the castle and next to the elevator (+ see also point 1)

Plussat: The personnel working in the hotel was nothing special, except for the waitress attending the small cafeteria. Besides as respectful and competent she is delightful and kind as well. The location is perfect

Miinukset: Relationship between price and quality is not balanced at all. The services the hotel offers are not consistent with the price you pay for. Breakfast is scarce and limited; Rooms are small in spite of the fact I was lodge in a premium one; If you want to have a coffee in the morning do you have to pay the hole price of breakfast [€10]; cafeteria is not open on daily basis. At-large it doesn’t worth what you pay for it.

Plussat: location

Miinukset: the rooms themselves are more like a 3 star hotel in fact the mercure has a hotel in Lublin that i stay at which is almost identical and is 3 star

Plussat: The location!! Our room looked right out on the d’Este castle!!! Oh my!!!

Miinukset: Only a hand held shower in a large open tub

Plussat: Friendly staff

Miinukset: Definitely not a 5 star hotel! Breakfast selection rather poor.

Plussat: The breakfast was excellent

Miinukset: Having read other reviews, I had higher expectations for my room. Unfortunately, I was in a room which had a musty smell and while the decor was in keeping with the style, it felt to me to be a “spillover” room, small and in a little annex. I had booked the hotel as it had been at a discounted rate.

Plussat: Great staff and good location.

Miinukset: The restaurant was closed throughout the stay for refurbishing . No air con due to the time if year, but it was 26c during the day and 21c at night! Made the room sweltering hot

Plussat: The Duchessa Isabella Hotel is a nice cosy place to stay in Ferrara. It's location is very good as it takes only 5-8 minutes to walk to all main attractions: the castle, the cathedral, Pinacoteca, etc. There is a little SPA at the hotel with Turkish bath, sauna, jacuzzi; the restaurant although was not operational, looked impressive. Our special compliments to the receptionist Dalila, whose friendliness lightened our stay.

Miinukset: The continental breakfast was not the one to praise.

Plussat: The staff was very friendly and helpful and I enjoyed my time there

Miinukset: Nothing

Plussat: Palvelu oli ystävällistä ja sisustus erikoinen, osittain kaunis, osittain huumorintajua kutkuttava.

Miinukset: Suihku toimi heikosti.

Miinukset: There was NOT in house parking I had to park on the streets – meanwhile it was offered on the site and also it was mandatory for me when I chose this hotel. Staff said you can park one or two corner away for free – that was their effort only.

Plussat: Room was ok, not more and overrated, certainly no 4-5 stars.

Miinukset: The breakfirst was horrible. Nothing special. Poor choice. For a 4-5 star hotel to less. We stayed at christmas: nothing special made by the hotel at these daya. The eggs are horible also the bacon. The so called self baked stuff is from the bakery from the other side pf the street or supermarket. Not fresh anyway. So we had paid for breakfirst, I have skipped it.

Plussat: Hotellissa oli kauniita vanhoja huonekaluja. Aamiaistarjoilijat olivat ystävällisiä.

Miinukset: Mainoksen mukaan hotellissa on ilmastointi. Niin olikin, mutta sitä ei suostuttu käynnistämään koko aikana (3 päivää). Ulkona oli lämpöä päivisin 25 - 27 astetta ja huoneessa 27 - 28. Ikkunaa ei pystynyt pitämään yöllä auki, koska läheisissä ravintoloissa metelöitiin. Olin pyytänyt mahdollisimman hiljaista huonetta, mutta saimme sellaisen, jossa ei ollut äänieristystä myöskään naapurihuoneeseen. Jouduimme kuuntelemaan pitkiä matkapuhelinkeskusteluja, joista kuului naapurin keskustelukumppaninkin puheenvuorot.

Plussat: Aamiainen oli ok. Tilava sviitti. Ja persoonallinen. Kyllä siellä yönsä vietti, mutta odotin enemmän.

Miinukset: Ei ollut ravintolaa. Hotelli oli epämääräisellä alueella. Ei neljän tähden väärtti. Vanhahtava hotelli.

Plussat: Excellent stay in a pleasant city. Good breakfast , nice large rooms, easy location , but see the downside below for the free parking we had here.

Miinukset: All a bit overshadowed by a break-in on our car, some trivial stuff was stolen, but processing it and getting our window fixed takes a lot off effort. Just the day we need to move 200KM's and no help is available, as it is sunday. Nothing the hotel can help i suppose, but it is something to be aware off. One foreign car outside the hotel and this one get's it's windows smashed.

Plussat: Property was nice very large room. Free parking. Very friendly staff.

Miinukset: Not much around the hotel more of a residential area.

Plussat: The lighting system was faulty. The room is dark due to no central light. The rest room is too compact with no room to move around.

Plussat: Love the decor. Felt like an old timely lodge but super clean. Bath tub! They offered a free shuttle into the center of the city every half hour at night, but it was still only a 15 minute walk into the old town. They had bikes available to use. Breakfast was good but not great. Accommodated late check out. Free parking!

Miinukset: Two small mattresses instead of one large mattress.

Miinukset: No buses around in the evening

Plussat: Breakfast small but OK. Personal was ok. I was satisfied. Parking ok.

Miinukset: Better breakfast. I was there only little time. Only for one night

Plussat: The cleanliness wasn’t very comfort especially if you are travelling with kids , in my opinion I don’t think it’s suitable for kids

Miinukset: Everything

Miinukset: The hotel staff does not speak English. Breakfast in the hotel means one croissant per person with coffee. The croissant is tasty, but if you are paying breakfast, it should be bigger and have more food to choose. The personal of the hotel does not smile, you feel that you are a nuisance. I regret that we did not choosed another hotel in Ferrara.

Plussat: Wi-fi speed, good value for money.

Miinukset: Small room, a bit far away from the centre

Plussat: Good on the road, nice pizzeria and service next, friendly personal, free parking at the backyard.

Miinukset: Nvt

Miinukset: There’s a plantage of mold in the bathroom and disgusting odor of mold in the room. Having a shower is the best way to get some infection.

Miinukset: No WI-fi, parking place not secure (no video camera , no defined place to park), room full of dust, toilet almost touching the door

Plussat: Walking distance at the old town area and very near to our fave japanese restaurant

Miinukset: the creepy picture frame on the headboard

Plussat: The rooms were clean. There is a carpark nearby but it isn't free. The location was close to city center.

Miinukset: Breakfast is taken in a shop next door run by the same staff and is a minimalistic affair. The bread was stale and not much to choose from. The rooms are dark.

Plussat: Very nice and friendly staff. Clean, nice, fragrant. I give 1000 points out of 10. room 2002

Miinukset: n/a

Plussat: I liked everything

Miinukset: Nice place

Plussat: Nothing

Miinukset: Everything is old and used. Rooms smelled badly... cleanliness is not the strong point of the property

Plussat: Good location just inside the walls of the old town

Miinukset: The room smelled of smoke. there was a dead pigeon outside the window, loose electrical wires in the bathroom, dirty, tatty and generally unpleasant. The staff didn't care about our complaints and did nothing to offer a refund or discount.

Plussat: We had a one night stay staff and room was ok. Had safe storage for our bikes. Good value for money.

Miinukset: Breakfast was average but very adequate for the price.

Plussat: The room was very different from the pictures show in web-site. The room door was brocken. Strange people were located in the hotel. The receptionist was inquietant.

Plussat: All good

Miinukset: nice and clean

Plussat: Breakfast was good. The staff were friendly and spoke English.

Plussat: My room had a balcony which had a beautiful view, plus smoking is allowed in the balcony

Miinukset: In the sanitary kit that hotels in Italy provide, would be good to have a small tube of tooth paste

Plussat: breakfirst

Miinukset: wifi did not work for two days

Plussat: Location. Very cheap.

Miinukset: Other guests were noisy. Limited privacy.

Plussat: An owner is quick responding. Calm place. Train station not far away

Miinukset: A little bit far away from the center.

Plussat: The AC and cleanliness

Miinukset: Reception is in a different building,but not a terrible thing

Plussat: Location AND price

Miinukset: No breakfast. But ok. The qute bar is right outside the place so...

Plussat: It was cheap but still not what I expected The location was good once you actually were able to find it

Miinukset: It was really airB & B and you had to arrange to be there at a certain time to collect the key The single room was small and pokey A lot of noise at night with people coming and going Did not feel safe and locked the door Was woken twice in the night with people trying to get in with their key

Plussat: Very helpful staff and lovely room!

Plussat: Good as always

Plussat: Good location and very comfy bed. Friendly and very helpful staff. Would stay again.

Miinukset: Shower riser rail needed attention.

Plussat: Very good position near the Castle, at walking distance from major touristic attractions

Miinukset: There was a constant noise all night from a fan or an engine outside the room at 3rd floor the was really disturbing

Plussat: We loved this hotel.We had two rooms in the annexe just beside the hotel.Rooms were large and very clean with a good bathroom...great shower!Breakfast was one of the best we've had..fresh and plentiful.We will definitely stay here again in the future and highly recommend.

Plussat: The Breakfast is good! The crew is sympatic, and the parking lot is free.

Miinukset: Hotel not so new, the price was extremely high because a show that was happening in town. So definitely it haven't corresponded with my expectations.

Plussat: the position

Miinukset: the hotel was dark, few lights. the personel was without remarks, the hot water was cold and the rooms noisy.

Plussat: It's in the middle of the city center and the expo center, so quite convenient if you want to visit both.

Plussat: At first I was disappointed that I hadn't been able to book a hotel inside the city center but this hotel turned out to be within an easy bus ride or ambitious walk to the center. I liked the access to the newer amenities in the city like the giant mall il Castello and Globo while still being able to access the historic center easily. Plus it was an easy walk to a nearby supermarket.

Miinukset: I did not like that the cost of the room did not include breakfast, or that bicycles weren't provided for guests. Bicycles are a big feature of visiting Ferrara. The concierge said that they could arrange a bicycle rental for me but I have stayed in hotels that offer them gratis and I think given the commute to the antique city center, and the prevalence of bicycles and bicycle paths throughout the city, this hotel should have offered the use of them. Also, there were no signs to put on the door knob to keep housekeeping informed of whether or not I needed/wanted services.

Plussat: Nothing

Miinukset: the bedroom was very little, With a single bed. the TV was a cathode ray tube. the sheets were full of mites (at 02.30. a.m. I had to get the sheets changed.

Plussat: Should have more selections.

Miinukset: Not much hot breakfast

Plussat: The location of the hotel is perfect, right next to Ferrara's main square and the Christmas market. The room was perfectly clean, the staff was lovely and breakfast was overall quite nice. We also booked a spot in the hotel's parking which is near the hotel, not the easiest to reach but the hotel staff explained everything perfectly.

Miinukset: The room was very hot and we couldn't manage to lower it in the middle of the night, not the hotel's fault but I would recommend the staff to check the overall temperature in the rooms.

Plussat: The location was wonderful, the nearby garage. The housekeepers and most staff were very nice

Miinukset: The room smelled of a too strong perfume. The gal at the reception desk was not terribly friendly or welcoming. She seemed unhappy.

Plussat: Great little gem of a hotel in perfect location. Lovely room and friendly staff.

Miinukset: Nothing to report.

Plussat: The location is good, the property is clean, breakfast is fair.

Miinukset: The staff isn't the smartest and kindest ever. Internet connection went down because of works, so I could not pay by card.

Plussat: Great location in the heart of the Old City. There were Palio competitors rehearsing and competing within a block of the hotel. Breakfast was outstanding and the staff was very attentive. We needed to leave on the last day well before the normal breakfast time, and the staff made sure we had coffee and something to eat before our 0530 taxi.

Plussat: Comfortable bed, great breakfast, ideal central location, pleasant helpful staff

Miinukset: Pillows were lumpy, bathroom was too dark

Plussat: Very central location, friendly and helpful staff, good-sized rooms, secure car park, nice breakfast buffet - all in all, great value!

Plussat: We loved the large bedroom overlooking the courtyard and the very large marble bathroom was great.

Plussat: Everything is perfect there. Very careful to each detail. Excellent breakfast, large variety of good food. One of the best hotel in the north of Italy. I'm staying there for the sixth time in the last 3years.

Plussat: Convenient location and helpful staff

Plussat: This is the second time we stayed. Amazing breakfast, fabulous locations, wonderful staff.

Plussat: Everything. Anna at reception was tres gentile!

Miinukset: Location, essence, tous!

Plussat: We loved it all.

Miinukset: N/A

Plussat: Everything was perfect. The staff, the location in front of the Palace, the boutique details of the hotel. And one outstanding note for the breakfast that is great. I would come back to this excelent hotel anytime.

Plussat: Really comfortable stay. We will definitely return. Great location . Staff were friendly and had time for you. Especially Massimo who was on the night shift had so much knowledge and we learnt such a lot. Thank you for a lovely stay. Next time we would probably go for a bigger room .Great

Plussat: Lots of free parking, close to the city. Quiet, clean, large room. The people at reception were pleasant and spoke good English. A book on the area is presented on check-in along with a map of Ferrara. The bed was comfortable, the shower was small but adequate size with lots of hot water and water pressure. There are no window screens but the air conditioning worked well. We did not have the breakfast.

Miinukset: There was smell of cigarettes in the hallway in the morning.

Plussat: The breakfast

Plussat: Parking was big enough

Miinukset: - On check-in reception guy was almost too polite and try to show us everything what was a bit of annoy. - Breakfast room is too public. Every time that you go to the room or to restaurant you need to go throw breakfast room. - Nothing to eat for breakfast! Only sweet goods and 8 pcs of ham and 4 pcs of cheese. No milk, no yogurt to drink, only fruit yogurt. You need to drink from plastic glasses (juice). No eggs, nothing hot to eat. - On the toilet light was turn on all the night (you couldn't turn it off). You receive 2 waters in minibars that is very loud. - Wi-FI is not working at all. - I have bigger screen for my computer then TV was in the room. - Bed was to soft. - Due to family emergency we had to left one night early, we understand that we choose non-refundable room, but if you get 65eur per night without city tax. Don't ask to pay 5eur of city tax since we left you 65eur for room that we didn't use for 1 night.

Plussat: Style

Miinukset: Nothing

Plussat: - Awesome breakfast, with a lot of selection and, above all, delicious croissants. Also, the breakfast room is very elegant, just as the reception, with their antique and stylish furniture. - WI-FI working well and fast. - Wide free parking.

Miinukset: - No power sockets next to bed.

Plussat: Kind staff, clean and comfortable room, very good breakfast. The location is out of the city but there's a bus to reach the downtown in 20 minutes.

Plussat: Parking right in front of the hotel entrance.

Miinukset: Shower door bottom was very rusty. Breakfast was fine, but there is some space for improvement, as i t was somewhat basic, There was no hot food on the breakfast buffet.

Plussat: Great value for money hotel. Free parking. Good for travelers who pass by through Ferarra. Excellent communication!

Plussat: The room location environment and the worker. They are really nice.

Miinukset: I liked everything.

Plussat: Nice and cosy small hotel few minutes walk from the city centre of Ferrara. The staff was very friendly. With my girlfriend we have been impressed by the breakfast, really good!

Plussat: Excellent hotel, very clean, nice breakfast. Fabrizia, the receptionist, is very kind and helpful.

Miinukset: I liked everything. Just to say something our room was located on a third floor after two floors by lift and one through stairs.

Plussat: Great location, breakfast was very nice..! Room was very spacious..!

Plussat: The room was spacious and looked exactly like on the pictures. Location excellent

Miinukset: There was no minibar (mini fridge) in the room even thought it was stated on the booking site that there is one. Apparently there is no mini bar in the entire hotel. Thanks for that booking! The female receptionist does not know any English and is rude , the male knows some and is nicer to the guests. Bed kept sliding to the floor, the heating was on in the bathroom the entire night. It is true - you get what you pay

Plussat: Located a short walk from the Duomo, Hotel San Romano has every modern convenience. Because the street is pedestrian only, no street noise kept us up at night. Don't miss the bread shop a couple of doors down, which has wonderful pasticcio!

Plussat: Budget accommodation in the center of Ferrara. Very convenient for browsing the old town. Basic breakfast. Comfortable and clean room.

Plussat: Easy Check-in, Bathroom in room, breakfast

Miinukset: Very dim room