Ferrara hotellit lähellä Palazzo Massari

Plussat: Really nice and unique place - great host

Miinukset: You can hear the street quite well. And it was a surprise that on a Saturday mornig at 7:15am glass bottle containers a getting emptied up. After that everyone is for awake for sure.

Plussat: Good location

Plussat: The hospitality offered by the family to guests is very good. Written information/pamphlets and Filippo's descriptions of sights to see, special exhibits, recommended bicycling route to the pathways on/past the old city wall, etc. were very helpful, since this was our first visit to Ferrara. We ate very well, following his restaurant recommendations. Our room was lovely, comfortable, and quiet. Spaces available for guests include a courtyard garden with table, a sitting/reading room, and a pleasant breakfast room. Ferrara is a wonderful city, and our visit was enhanced by our choice of this accommodation.

Plussat: Wonderful location and the most charming host I ever met. Helpful, full of advices, real aristocracy spirit! We felt like home.

Plussat: Tasty breakfast, great value for the price. Very nice owner Filippo who is also the co-organizer of Ferrara's yearly convention for historic cars. His father is also a very helpful man.

Plussat: The location was perfect!

Miinukset: The staff was very friendly and extremely accommodating, I would recommend this location.

Plussat: Filipo was a great host with a lot of recommendations.

Plussat: The location is perfect. Filippo, the proprietor, is gracious and helpful.

Plussat: The hotel is in the heart of the town, in the best imaginable area in Ferrara. This is a small, family-run hotel with a very welcoming and warm atmosphere. The host is very helpful, with a personal approach towards each of his guests. Filippo is really focused on comfort and the satisfaction of the hotel-stayers, I was very pleased that I spent two days at Locanda Borgonuovo.

Plussat: Hospitality offered was that more often associated with family welcome; engaging and helpful hosts Rooms spotless with charming decor; quiet, central location Breakfast served in elegant surroundings -fresh linen , excellent coffee.

Plussat: friendly greeting from all staff, very efficient check in and out, upgraded with spectacular view of castle and centre of city, which is very quiet at night.

Miinukset: Hotel is on 3rd floor and doorbell instructions are only in Italian and difficult to understand.

Plussat: This is the “place” to stay in Ferrara overnight if you want have all the attractions resting at your feet - yes the rooms with a view are worth it. And please don’t forget to have breakfast!

Plussat: Great view from the room. Very helpful and friendly staff who provided a welcome pack and an umbrella when it rained.

Plussat: Breakfast is great, with a splendid view

Miinukset: The shower didn't work well, we awoke early in the morning with a lot of noise

Plussat: The location was fantastic, with a view looking directly across the old cathedral. The breakfast was also good, taking place on a third floor terrace that overlooks the main piazza and the bustling, early morning crowd. Where the hotel excels far beyond its competitors, however, is its incredibly friendly staff. They went out of their way to assist us with several issues not related to the stay. Overall, an excellent option for anyone visiting Ferrara!

Miinukset: The A/C was a little weak and the temp went as high as 106 during the day. It was still 100 at 10:00pm, so that didn't help.

Plussat: The location

Miinukset: Terrible smell throughout the hotel!

Plussat: The local Ferrara bread was so delicious...I had 2! It was like a croissant but in a ring shape, coffee was excellent

Plussat: Fantistic location

Plussat: The location of my room could not have been better with a superlative view over the cathedral and main piazza. Breakfast on the open terrace was a pleasure.

Plussat: Location is Excellent & staff are very helpful.

Miinukset: Nothing

Plussat: Good location, clean and comfortable room, rich breakfast.

Plussat: Excellent location in the very city center. Nice atmosphere of old Italian style. My room was quite big.

Miinukset: Breakfast was very good, but every day the same. Air-conditioner had water leakage on the flor in my room.

Plussat: The food was awesome I could not get enough of the eggs the beds were awesome comfy No back ache and come back in a heartbeat

Miinukset: Sorry no complaints I loved everything about your hotel I even used to stairs

Plussat: Great location,

Plussat: Perfect location and own parking place close by. Very friendly reception staff. Big room with comfortable bed, spacious bathroom and air-conditioning!

Miinukset: NA

Plussat: Breakfast was excellent, staff were super friendly, there's a nice garden in the centre. The place is beautiful. Location is perfect, central but quiet. One of the few hotels in Italy with a bathtub : )

Miinukset: Beds could have been more comfortable

Plussat: The location was excellent, very close to the central piazza. We found the garage and parked the car easily. The property itself was beautifully set up. The breakfast was great and served in a lovely room. Our room was spacious and comfortable.

Plussat: Everything

Miinukset: Nothing

Plussat: Comfortable hotel with historical twist. Perfect location to visit Ferrara. The garage is an advantage.

Miinukset: It's hard to go to the hotel by car using Google maps. The instructions how to reach the hotel would be very helpful

Plussat: The location is perfect - right in the center of old town - walking distance to all of the sights! The breakfast was fine but not exceptional. However cappuccinos were prepared for us! The housekeepers were very nice and spoke English. Has an elevator which is nice lugging heavy bags. There is a garage if you have a car but in Ferrara it is best not to have a car as the streets are very narrow.

Miinukset: Some of the desk staff personnel were not very friendly and not all of them spoke English. (Of course we were in Italy)

Plussat: Nothing

Miinukset: The whole place was so basic that it was depressing!!! Overpriced!

Plussat: Nice and cosy small hotel few minutes walk from the city centre of Ferrara. The staff was very friendly. With my girlfriend we have been impressed by the breakfast, really good!

Plussat: Very clean, large rooms, close to the centre. The service was amazing, very friendly and hospitable staff. Highly recommended!!

Plussat: Excellent staying in Ferrara. Nice and silent location, very friendly staff.

Plussat: Very spacious rooms. Extremely welcoming staff. Location is in a quiet pedestrian street, very close to main attractions.

Miinukset: The room had a strong smell of cigarettes, however we did not specifically request a non-smoking room. Some channels of the TV were not working, particularly the RAI stations.

Plussat: Fabrizia was extremely nice and courteous. Breakfast was very good.

Plussat: Excellent location downtown. Staff very helpful to organize late arrival (access info, when reception already is closed). Spacy room with comfortable seats. Good WIFI (also for business purposes). Good coffee at breakfast.

Miinukset: More light to work at desk.

Plussat: Great location, close to all the important city landmarks. Good breakfast and very spacious rooms.

Miinukset: The hotel is close to the pedestrian street that is quite busy at night - it wasn't loud as the windows were quite tight, but it was also not completely quiet.

Plussat: Central location, clean and comfortable if modest hotel. Room very clean, strong air conditioning, good internet. Breakfast was nice.

Plussat: Great location very clean staff were friendly and Julia at reception was very helpful

Plussat: Staff is super nice and helpfull. Breakfast is great

Miinukset: Nothing

Plussat: the room was very big. we got kong size bed which was wonderful.

Miinukset: the breakfast didn't contain lots of options for us as we don't eat pork and sausages in the morning

Plussat: Good location，nice reception！highly recommended！

Plussat: Viihtyisät huoneet, erinomainen aamiainen

Plussat: Ferrara charm is hidden, factory before town, not very interesting suburb, but the centre is beautiful. The hotel is close to the centre (10 min. walk), even more hotel shuttle operates during evening. Our spacey room was in the newly reconstructed part. Breakfast was excellent, scrambled eggs tasty and coffee perfect. I can recommend.

Plussat: Large and well fitted room, nice and helpful staff and a great buffet breakfast.

Miinukset: Nothing really, but to say something I would mention that it is a little bit far from downtown but still at a walkable distance (15 minutes). Besides, they have lots of bikes to be borrowed by customers, which are definitely the best way to move around Ferrara.

Plussat: Good breakfast , good and clean room. Freandly staff. They try to help all the time. But they did not know to give full information about turist point in the city. Garage for car in the hotel was great.

Miinukset: It is not in the center. No transport from hotel to the center. No place to eat near hotel.

Plussat: they offer some 4* features - bathrobes, slippers. the room is spacious, tv is big

Miinukset: the room smelled like cigarettes - all our clothes smelled like that when we arrived at home. there is dirt and stains on the walls and curtains. noise from the nearby road is pretty bad. bathroom has no ventilation, when you open the window a lot of insect comes inside. breakfast is not at 4* level. you cannot control AC in room. walls are paper thin - you can clearly hear ever single word in other room. all in all - hotel looks great in pictures but in reality its bad and I dont recommend it

Plussat: Very helpful staff, thank you Francesca,. The navett in the evening was much appreciated.

Plussat: Nice place, nice staff

Miinukset: Location is a bit out of town -- a few "odd" people around

Plussat: Everything! The staff were friendly and very helpful when it came to recommending restaurants for dinner. The hotel was only a short walk from the main parts of town, but also had a courtesy bus service running at night which was very useful! The rooms were spacious and clean. The wide selection for breakfast was great so we never left hungry!

Plussat: What an amazing hotel! Great ambiance; very historic and like a fairytale

Miinukset: Nothing, just perfect! Maybe the key is a little too big ... no problem

Plussat: First time in over 20 hotels the staff accommodated an early arrival and the room was made available at 9 am ! The lady was the most friendly and helpful staff member I have met in 2 weeks of travel. The room and breakfast were wonderful and the villa had a lot of history and a good vibe

Miinukset: Only point is that it looked like it had a restaurant but it was closed. As a fool female traveller it is nice to have option of eating in the hotel or room service to avoid having to make decisions about where to eat within radius to avoid any late night risks

Plussat: Stayle of the building.

Miinukset: The room was too small and dark.

Plussat: Nice hotel,nice hospitality! Thank you !

Miinukset: 5 STARS HOTEL WITH NO BELL BOY ?

Plussat: Staff, location, spotless

Miinukset: Bathroom is a bit old fashioned...

Plussat: Size of room and bathroom, location, on site no fuss parking, friendly staff

Miinukset: Nothing. It is everything you could reasonably expect. If I was going to be picky, the breakfast coffee.

Plussat: Good location. Private parking. Good size room. Comfortable bed. Friendly and helpful housekeeping staff (the exemption).

Miinukset: In no way lives up to its 5-star rating. No porterage service - we had to lug our own bags (in & out). Unsmiling lazy receptionists. Not shown to room. Passports not processed after 3 hours. Wrong directions given to get out of town. 1970s-era ancient shower contraption in a bath with hideous clingy nylon curtain. No turn down or evening refresh service. Absurd keys that merely make a great noise and disturb other guests. All complaints are met with a forced rictus smile & clenched teeth, And an admission that they need to do better. And they still have up an out of date Relais & Châteaux sign at the back entrance. This hotel is in very serious need of pulling itself up by its own bootstraps. Nor did booking.com distinguish itself. We were sold a Deluxe room whereas no such category exists on the hotel’s own website. Poor show all round. Ferrara most surely have a better bet than this tired grande dame resting on her expired laurels.

Plussat: Well located in the old town and easy to see the sights. Amazing breakfast!

Miinukset: Our room was a bit outdated and tired looking with a narrow wire spiral staircase leading up to it making heavy suitcases a challenge! Not quite the 5 star hotel as advertised but good quality for money.

Plussat: Location

Miinukset: The room was too hot and when I asked to lower the air conditioning because it wasn't working for me they simply opened the window, I should mention it was over 40 degrees outside. The hotel is dated and could use some updates

Plussat: The building is stunning, the room was quirky beyond belief and the staff where great

Miinukset: Maybe the bar needed to open in the evening it would have been nice to have had a wine in the beautiful gardens

Plussat: Hotellissa oli kauniita vanhoja huonekaluja. Aamiaistarjoilijat olivat ystävällisiä.

Miinukset: Mainoksen mukaan hotellissa on ilmastointi. Niin olikin, mutta sitä ei suostuttu käynnistämään koko aikana (3 päivää). Ulkona oli lämpöä päivisin 25 - 27 astetta ja huoneessa 27 - 28. Ikkunaa ei pystynyt pitämään yöllä auki, koska läheisissä ravintoloissa metelöitiin. Olin pyytänyt mahdollisimman hiljaista huonetta, mutta saimme sellaisen, jossa ei ollut äänieristystä myöskään naapurihuoneeseen. Jouduimme kuuntelemaan pitkiä matkapuhelinkeskusteluja, joista kuului naapurin keskustelukumppaninkin puheenvuorot.