Hotel Universo

Hotel staff was friendly and helpful.

Room was half flight of stairs up/down from elevator level - as a result had to lug suitcases up and down. Bathroom was too small/inadequate for a triple room at these prices.

The location was the best thing of the hotel. It is close to the main station, so if you are like us with lots of luggage and do not want carry all the way through Firenze, it is definitelly a nice location. I must say that if you want a more lively place, near restaurants there are better locations close to piazza duomo or more in the center.

Please dont stay in these hotel . This was definitelly the worse hotel in our trip. The room were really small and incredible dark. We could not stay there. The walls were in colors of red and orange and there was only one light spot. Seens that we were in a night club. Even during the day the room was dark. We could not even open the windows as it goes direct ot ther other room. I know that the idea was to do a design hotel but in this case just didnt work. No internet in the room. Only a small internet room with few computer for 5 euros an hour. The staff was ok, but not helpful at all.

Good beds and mattresses, breakfast (though it could have been vegetarian)

The rooms are too small and very dark, bathrooms have the same issue as well