Fort Smith hotellia

Plussat: Clean, friendly staff.

Plussat: The staff, especially the front desk!

Miinukset: The breakfast!!

Plussat: The room was not what we expected. It was above and beyond. Very clean and the staff was accommodating and friendly.

Plussat: Very clean, friendly staff, good breakfast. Beds were very comfortable. Will stay here when in Fort Smith.

Plussat: Large open room

Miinukset: Had to leave

Plussat: We loved everything from the room to the breakfast and the indoor pool!”

Plussat: Comfortable bed and convenient location.

Miinukset: Breakfast just looked ok. We chose to eat elsewhere.

Plussat: Very kind staff and very clean!

Miinukset: Bed was too hard for my back.

Plussat: It was a big room, very clean, beds comfy

Miinukset: Not very sound proof, could hear the man next door talking on his phone and could understand what he was saying. Heard another's person's alarm go off. The "rolling table" was sort of in the way.

Plussat: Clean, comfortable, friendly service.

Plussat: Oh my stars! Great experience! The staff were all great and helpful. Very nice accommodations and very clean!!

Miinukset: nothing

Plussat: Very comfortable. Room had everything you could ask for.

Plussat: Healthy breakfast options.

Miinukset: No room service the first day.

Plussat: Staff

Miinukset: Not really

Plussat: Everything and everyone!!! Just perfect, clean, and awesome staff!!!

Plussat: Best part of the stay was the breakfast. It was prepared very well and the lady working with the food was very helpful.

Miinukset: No.

Miinukset: how the toilet didnt flush

Plussat: Having a ground floor handicap room due to traveling with my 94 year old mom.

Miinukset: No handicap toilet.

Plussat: The spa tub nice beds and pillows

Miinukset: Little pricey toothpaste or toothed brushes

Plussat: Comfort of the room

Miinukset: Kids wished for bacon at breakfast

Plussat: The staff and the breakfast

Plussat: Outdoor hot tub was amazing. Breakfast was great for a quick, hotel breakfast.

Plussat: Reasonable price for the quality. Excellent breakfast

Miinukset: It's a little dated; access was a little confusing but that may have been more an issue with Apple map GPS.

Plussat: Dry clean, nice staff.

Miinukset: The dinging elevator not far outside our door.

Plussat: SO CLEAN! This hotel sparkled and smelled so good. The shower was also great. Good water pressure, easy to work hot and cold.

Miinukset: The breakfast was not so good, but everything else was so amazing, it didn't matter that much.

Miinukset: Rude front desk staff at check in. And the breakfast crew was putting food away as we were trying to fill our plates.

Plussat: Hotel is very clean.

Miinukset: The shape of the room is a bit strange.

Plussat: Newer property. Nice living area in lobby.

Miinukset: Pet fee is more than the room rate.

Plussat: Room, breakfast,recepcionista and some housekeepers

Miinukset: Pool

Plussat: Great clean large rooms.

Plussat: Extremely clean! Enjoyed staying there.

Plussat: The service was great. The staff was very friendly. Rooms were very nice and beds were comfortable. We enjoyed our stay.

Miinukset: No biscuits and gravy

Plussat: The bedroom. It's so nice when you have a family and you can just shut the door.

Miinukset: The bed could be softer and the covers drove me crazy. I would rather have a regular comforter.

Miinukset: The breakfast wasn’t very good

Plussat: the room space was perfect.

Miinukset: nope!

Miinukset: Only one elevator worked so it took forever to get to the room and in the morning that elevator wasn't working either so we had to carry our luggage down 4 flights of stairs

Plussat: location

Miinukset: parking limited carpet and interior dated sand looks old but work

Plussat: The staff, both the evening staff when we checked in, and the morning staff when we checked out were just very cheerful and helpful. They all seemed genuinely eager to make our days and our stay better.

Plussat: Location

Miinukset: Our room was muggy, stuffy, and the air conditioner spit condensation all through the room. The Sheetrock below the A/C was falling down due to the moisture.

Plussat: Everything ❤️

Miinukset: Parking is tight but they have options.

Miinukset: No refridgerator or microwave in room. Had to rent. Rediculous.

Miinukset: what I didn't like is the whole time I was there. Room service didn't come and clean the room. I had to hunt down the cleaning lady to get fresh towels

Plussat: Cookies, great bed

Miinukset: No

Plussat: Restaurant Hostess was awesome. Front desk Manager and staff very professional.

Miinukset: N/A

Plussat: Clean and very friendly front desk!

Miinukset: There is an upcharge to have a mini-fridge in your room and no microwave.I'm disappointed that actually being able to "sleep in" is a lack of concern,especially with a late night on New Year's Eve.I had the do not disturb and they woke me starting at 9:16

Plussat: Was close to my work, staff were great, cookies were the bomb, & the room was clean!

Plussat: Ease of check in and check out and the friendliness of the staff. Rooms were very clean. Smelled good! Breakfast was great. Entire hotel was comfortably warm and clean.

Miinukset: Beds made my back a little sore. People above us the first night sounded like a herd of elephants stomping around. Tons of doors slamming all night. Second night was better except we got locked out of our room because the keys wouldn't work even after the front desk woman reset them. She tried to reset it with a machine which also didn't work. After calling someone to help, she finally got us back in our room about 30 to 45 minutes later. Smooth sailing other than that

Plussat: All my accomadation were good. Bed needs upgrading

Miinukset: Bed

Plussat: Very clean rooms and all staff was extremely pleasant

Miinukset: No

Miinukset: The shower door was broke and i had to fix it myself.

Plussat: Wonderful stay and staff willing to help. we had a great experience at the Comfort Inn in Ft. Smith, AK.

Miinukset: The room was duty

Plussat: Easy access

Miinukset: The bed was too hard for my liking.

Plussat: Breakfast was really really good. Hotel seems new. Staff very nice and helpful.

Miinukset: Nothing

Plussat: It was very clean. The staff was very nice. The price was reasonable.

Miinukset: Can’t think of anything I didn’t like.

Plussat: The location was great. The cleanliness and staff was very good. The staff were very helpful and friendly.

Plussat: Very pleased with all aspects of the staff, hotel, cleanliness and value.

Miinukset: No

Plussat: Nice quiet location, good breakfast and overall good value !

Plussat: Excellent service and accommodations. Friendly staff. Great location. Very clean room!

Miinukset: Nothing to say negative about this hotel. Very well kept and clean.

Plussat: Love this hotel, stay here every time we go to Ft Smith. The rooms are great & the staff are awesome.

Miinukset: No

Plussat: It was quiet, elevator was helpful , free breakfast was great.

Miinukset: The television service we did have trouble with. Kept showing a code error if you tried surfing the channels.

Plussat: The location was quite. Breakfast hot meal.

Miinukset: The room smelled like wet carpet. And my beds sheets din not smell clean.

Plussat: The hotel is close to the airport, the beds are really comfortable.

Plussat: Everything

Miinukset: No

Plussat: Evereything

Miinukset: nothing

Plussat: Very nice staff, very clean, good breakfast

Miinukset: I was told by staff that checked me in that usually people get a discount when using booking.com but I didn't get one. Charged same rate as people walking in off street. They thought it was odd.

Plussat: Ac, pillows, bath bottles in shower

Miinukset: Internet did not work in room or business center

Plussat: nice selection at breakfast and also nice and early....location was perfect for me, only minutes from the people I was visiting.

Miinukset: nothing

Plussat: Hot tub

Miinukset: Pool temperature

Plussat: This was a fantastic place to stay. We would stay there again. The location was a little off the beaten path, but it wasn't a bad neighborhood.

Miinukset: no

Plussat: The bed was very comfortable and the floor of tile made the space feel very clean.

Miinukset: Look

Plussat: Location, SUPER COMFORTABLE BED AND CHAIRS, clean, very attractive public spaces, beautiful room, terrific pet policy, excellent breakfast, generous check in/out hours, great staff!!

Miinukset: N/A

Plussat: Clean, good breakfast, and 3 restaurants you could walk to. One of better places to stay on trip.

Miinukset: The room we were giving had 2 beds. Both beds had dirty sheets and one bed had several rips in the mattress cover!

Plussat: Currently some renovations being completed. Room with some cosmetic issues: paint chipped, etc. not quite what I expect from this hotel chain

Plussat: The attendant at breakfast and the breakfast were very good. We're not used to having "service" at a hotel buffet breakfast. Fort Smith seems like a very nice town. Would like to visit again and stay more than just an overnight.

Plussat: The room its self was clean and they did a excellent job on cleaning the room and changing linen. I was really impressed with that.

Miinukset: They were remodeling and the bath room door was not clean on the inside. I did not like that at all. I caught them at bad time I guess, but to me that's no excuse for that door being not clean.

Plussat: I absolutely loved the night staff man he was so sweet so helpful

Plussat: Location , very clean , host Nathaniel was very nice in the breakfast area.

Miinukset: No complaints

Plussat: Location

Miinukset: Not clean in the rooms or the common areas. Check in staff was definitely not on point. Dogs barking and housekeeping knocked on the door very early. I will come back to fort smith, but definitely not staying there.

Plussat: Awesomw

Miinukset: The front desk staff went above what was expected to ensure my stay was prefect.

Plussat: Clean,friendly staff.

Miinukset: Found nothing to complain about.

Plussat: The staff.

Miinukset: Wish food place was open longer

Plussat: The shampoo and conditioner

Miinukset: Absolutely not.

Plussat: Very nice!

Miinukset: We were expecting a double room with double beds as the description mentioned and why I booked here over another hotel next door. However when we arrived we were told they don’t have double rooms except for some of the King suites.

Plussat: Great facility and wonderful staff!

Plussat: Convenient to restaurants and historical sites.

Miinukset: Beds were terrible. Bistro opened only a short time. Breakfast suppose to be offered until 9:30 but was closed by 8:30.

Plussat: Very well kept and accommodating.

Miinukset: Charged me for 2 nights only stayed one. Will get it fixed though.

Plussat: Location and cleaniness

Miinukset: The website stated it had a hot tub but the hot tub was tiled over and made into a seating area. We based our selection off of it having a hot tub so we were extremely disappointed it did not.

Plussat: Location perfect for a night out in Ft Smith. Check in easy and convenient. Lady at the desk was cordial and kind. Room size perfect, quiet and clean with a Fridge. Bathroom clean with a great shower. Bed very comfortable.

Miinukset: Nope....from check in to check out all good.

Plussat: Modern and clean

Miinukset: Bar and restaurant were closed

Plussat: Clean and friendly staff.

Miinukset: No - everything was great.

Plussat: The breakfast is excellent here.

Plussat: The room and staff were the best parts. The room was nice and clean. The staff were very friendly as well.

Miinukset: Everything was great.

Plussat: Couldn't hook up game system to TV's because the cable box remote didn't work the television

Miinukset: Everything was great

Plussat: Location and having a separate bedroom.

Miinukset: The room needs to be cleaned and spruced up a bit.

Plussat: I have stayed here quite a bit and they really get it with customer service. I could not ask for better.

Miinukset: No.

Plussat: Everything was great! Comfortable bed, clean room, and loved the popcorn bag!

Plussat: Everything from the room to the staff was great. The breakfast was fantastic - Hotel employee specifically was amazing at getting the breakfast together and treated my family like royalty. I can definitely see us coming back at some point.

Plussat: The location was nice and the staff were friendly. Large rooms and comfortable beds.

Miinukset: Older hotel feel, needs renovation. Smelled of dog excrement outside around hotel. The hotel needs to do a better job enforcing guests to pick up after their pets and/or staff needs to clean around entries so guests do not have to smell it.

Plussat: Very comfortable

Miinukset: N/a

Plussat: Staff was great, complimentary breakfast is very good, location is in the middle of all types of parks and restaurants

Miinukset: Pillows were a bit firm for my liking

Plussat: Cleanliness. Staff was attentive.

Plussat: The bed was great. That is so important to me. The breakfast had so many choices and everything was delicious and well laid out. We stayed because of our power being out. The staff were also very nice.

Plussat: Location and price

Miinukset: Nothing - great experience.

Plussat: The room was very cozy, the kitchen was a great asset, as was the dishes and skillet they had for your use.

Miinukset: The laundry area had three washers three dryers two dryers were already out of service. One washer had out of service sign, the washer that I put my clothes in needed work did not know this. My clothes recycled from 1 p.m. to 9 p.m. because the door refused to unlock. It was not draining very well. Instead of the staff getting the maintenance person like I asked at 1 they continue to cycle my clothes through thinking it would drain. I finally finished washing and drying my clothes by midnight.

Plussat: location

Miinukset: No house keeping staff. If you wanted towels or toiletries you had to go to the desk. No exhaust fan in room.

Plussat: Clean and quiet.

Miinukset: I booked this hotel for the pool and the pool was closed. No one told me that when I booked. Not happy at all about it.

Plussat: Room and Staff

Miinukset: You badly need to spray for roaches. I stayed on the second floor this time and saw 7 the morning I left. However last week when I was the 4th floor I didn't see any.

Plussat: The location

Miinukset: The rooms/ hotel stank like smoke. The dryers and washers did not work my room was dirty. When I said something to the front desk the woman said “I know, your room used to be a smoking room”, nothing more.

Plussat: Everything mostly the set up an homely stay

Plussat: Very nice, clean room and friendly staff.

Plussat: It was clean and close to airport.

Miinukset: The ice machine did not work, the AC/heat was either freezing cold or burning hot. Would not hold a normal room temp. Staff was ok at best.

Plussat: Nice. Comfy beds. Great kitchen setup

Plussat: Clean comfortable room.

Plussat: The staff was very kind and accommodating! Room was very clean and nice. Check-in and check out were super easy and smooth!

Plussat: Rooms are clean, beds are comfy, bathroom is nice, only issue I had with hotel was that my reason for booking this hotel was for free shuttle to airport it advertised online. But after arriving at hotel they told me they don’t do this anymore. Uber is available for low cost since close by airport so all was good.

Miinukset: No complaints.

Miinukset: No airport shuttle

Plussat: Great stay. The ice bucket in my room was dirty and I wasn’t a fan of the sheer drapes on the ground floor window. Otherwise the room was perfect.

Plussat: a bit old and outdated. Staff very friendly. Breakfast VERY mediocre.

Plussat: Leaving

Miinukset: Advertised pool closed and empty. Two remotes and TV still failed. Broken ice machine. Key did not open exterior entry door.

Plussat: It was a great place.

Plussat: Great staff

Miinukset: The outside trash not being emptied. The back door no entrance in

Miinukset: 1. The breakfast was the worst. 2. The staffs are unkind. The breakfast is the worst. I think it's a waste of money to pay for the hotel.

Plussat: Location to downtown

Miinukset: Hot water went from hot to cold several times. Room was a smoking room and smelled of weed real bad but didnt complain

Plussat: great location, easy to get in and out of room, not to crowded

Miinukset: the hotel needs some updates and maintenance

Plussat: The breakfast was very good. the room was well lit there was a good writing desk

Miinukset: too much road noise but I slept well

Plussat: Nothing. The water was brown, shower did not work. Only thing decent was the cable.

Miinukset: Everything. Very rough crowd, rude service.

Plussat: Room was beautifully furnished. Very clean. Very comfy bed. The motel is centrally located and surrounded by lots of bars and restaurants.

Miinukset: Our welcome on arrival was very disappointing as the young girl barely looked at us, no smiles, no warmth or rapport. They have a guest laundry (hoorah!) but no soap powder(boo!!). The manager accepted this was not good and undertook to keep a supply in future, which is great. No coffee machine in our room. The motel is very central to Fort Smith which made our room really noisy and close to the traffic which was annoying in the morning.

Plussat: Location was good for the downtown experience with shops.

Miinukset: The floors were dirty. The sheets had stains on them.

Plussat: Close to venues

Miinukset: Bathroom was dirty and had water bugs daily

Miinukset: Difficult to find because it has changed names. It is no longer a Days Inn.

Plussat: Very clean, a bit noisy at times.

Miinukset: Great place for the price.

Miinukset: No longer a Days Inn. This is now called Riverside Inn. Very low quality hotel. Keep driving.

Plussat: Bed was very comfortable and it was very quiet.

Miinukset: The guest laundry dryer was not working

Plussat: It was very clean.

Miinukset: Not really

Plussat: Price, comfy bed, breakfast included.

Miinukset: Location.

Plussat: Old and needs updating

Miinukset: Not a lot

Plussat: Very clean room, nice shower good water pressure

Miinukset: The highway side was noisy

Plussat: It was close to the University of Arkansas.

Miinukset: It was dirty, the shower made a horrible screeching noise. There was no conditioner provided, the television didn't work and the bed was uncomfortable .

Plussat: parking lot

Miinukset: shower head height i am not a midget

Plussat:  

Miinukset:  

Plussat: Cleanliness and staff.

Miinukset: The price was not comparable to the facilities. Pics of property are quite deceiving. Hotel was under renovation and heater units were squeaky.

Plussat: It was a nice clean place. Had shampoo and lotion and nice thick towels. There is a small exercise room that seemed complete enough for me. They had microwave and refrigerator.

Miinukset: Wish they had a hot tub but it seems that this is a feature that everyone is dropping.

Plussat: It was conveniently located, comfortable, and reasonably priced.

Miinukset: One of the bolts that attached the toilet seat to the toilet was missing causing the seat to be unsecured.

Plussat: Location

Miinukset: Breakfast warmers need to be upgraded or updated biscuits hard as hockey pucks

Miinukset: There was at least one roach we saw many times and the shower was not clean.

Plussat: Hotel was not kept up. Maid service never happen for the 3 days we were there. Had to go get towels from front desk every day. Will not be going back to that one again.

Plussat: Quality just not as good as others we have stayed in.

Plussat: Clean, good value

Miinukset: Internet was down.

Plussat: ok

Miinukset: they knew by my lasts stays

Plussat: Yes very nice eggs. Very comfortable bed.

Plussat: Staff was super friendly and nice. Breakfast was really good.

Miinukset: A bit old & outdated.

Plussat: Ease of access to room. Front desk attendants was very helpful!!

Miinukset: Remote did not work, had to keep having our keys redone,had problems gaining access through side doors.

Miinukset: People were talking and listening to music all night long which caused us to be unable to sleep much at all

Plussat: Friendly staff

Miinukset: Breakfast was subpar. Hotel needs updated bad.

Plussat: Close to stores and freeway

Miinukset: Coffee pot was not clean there was still stuff from the previous tenants and there was only one set of towels in a room that is supposed to have more than two people.

Plussat: It was quit. Very clean.

Miinukset: The pool and hot tub was shut down. And the lady that work at night on Saturday was rude. And they said they had hash browns and didn't.

Plussat: The TV was large and modern.

Miinukset: Bathtub very old and rusty. Moldy caulking. Could not bathe in it. I had a non smoking room but reeked of cigarette smoke. Dust around corners of carpet and cobwebs on the ceiling. Very misrepresented by the photos.

Plussat: everything

Plussat: Nothing

Miinukset: Blood and snot on wall, infested with roaches, drug paraphernalia found in room.

Plussat: Everything was perfect. Quick check inn . Room was very nice . I had to wait to get my payment but my wife couldn’t manage

Plussat: Bed was very comfortable. Room was clean and smell great. Front lady was super friendly. Breakfast was ok.

Plussat: Nothing

Miinukset: Like a hobo insane asylum. The room was ungodly they didn’t even provide covers

Plussat: Nothing

Miinukset: Sketchy at best.

Plussat: Room was clean, quiet, ease of access

Miinukset: Breakfast was not until 7am. Are you kidding me? That's at least an hour late for most travelers. We were billed the second time even though we had already paid, so now I have to dispute the charge to my account. What a bother.