Garapan hotellia

Plussat: Great location

Plussat: Location, staffs

Plussat: Awesome location! Place was clean and staff were very courteous and nice! Everything is at walking distance for food, drinks and entertainment!

Miinukset: WiFi needs to be upgraded!

Plussat: Staff was very friendly and helpful with all my requests.

Miinukset: Faster WiFi.

Plussat: Being close to all the places my bff n I wanted to explore. An Experience my bff n I will remember for a long time.

Plussat: close to shops and stores

Plussat: Good location, kids pool, convinient shops, gym

Miinukset: No free flow bottle water, facilities need upgrade

Miinukset: Over priced and old as most hotels are in Saipan.

Plussat: It’s very near the downtown of the city. You can reach the all most restaurants which is famous in Saipan.

Miinukset: When my hubby and me checked out, your employee kept saying “shit!!!” or bad words. Her name is Erika. Maybe she thought we cannot understand any slangs in English. In this point, I think she is subject to take any employee education.

Plussat: The main cafeteria 'World Cafe' was beyond my expectations. Lunch was way better than breakfast. Replace your breakfast with lunch at no additional cost! (except Sunday Brunch) Views from our room was exceptional.

Miinukset: Our room had some issues. Water was rusty, fridge was not cold enough & carpet had huge stains here and there. I know it's an older hotel. Still, they can take a better care of their rooms.

Plussat: location

Miinukset: staff was not helpful and messed up with my breakfast and lunch record.

Plussat: Loved our room and ocean view balcony. Staff was very accommodating. Great pools...beachside chairs and activities. Loved the atmosphere. It is one of the smaller resorts on the island so was not nearly as crowded as some of the other resorts.

Miinukset: Food was a bit pricey, mostly Asian dishes, which are not my favorite, but since their guests are mostly Asian, that is to be expected.

Plussat: The food fair is really nice. Splendid Local Food. The tower builing has nice ocean view.

Plussat: the swimming pool is great

Miinukset: The rooms are wet. After cleaning, it is also not clean enough.

Plussat: Life guard on the beach were very friendly and responsible. We really had great time in the private beach, especially when snorkeling. We went to Managaha beach, Micro beach and Sugar dock beach. But I can tell the time we spent in Kanoa’s private beach was the best. And no cockroach.

Miinukset: The bathroom was not that perfect. But it was okay.

Plussat: Location and staff

Miinukset: Gym could have been slightly bettet

Plussat: bed and sea

Plussat: Room was huge, and looking right at the ocean.

Miinukset: It was a big noisy at night with all the entertainment provided at the beach front.

Plussat: It's a little bit old and the facilities are not well maintain. There's no room service and only 2 restaurants in it

Plussat: The value for our money and the space available for our family was exceptional. Staff was friendly and parking was free.

Miinukset: No swimming pool and no chairs on the balcony. No coffee in the room.

Plussat: Size of rooms

Miinukset: Ac could have been colder

Plussat: How the other front desk local assistant would check when we would come down to go to the store if we were ok and if we needed anything

Miinukset: When we checked out, the front desk Filipina assistant was not really nice and was rolling her eyes at all of us.

Plussat: Very clean

Miinukset: I think the air Conditioning could be stronger...the rooms were kind of warm!

Plussat: Bed was comfortable

Miinukset: Couch in living room needs to be changed very uncomfortable

Plussat: The location is excellent and although not a resort hotel, the rooms are big and more like apartments. We were there during typhoon mangkut and the staff was very accommodating. Good rate for what you get which is beach front location, close to eating options, and lots of space.

Miinukset: The furniture and finish is worn and could be updated; also, the appliances are worn out and could be updated.

Plussat: I really like the location. It is close to one of the best beaches on Saipan. The kitchen is great and so is having laundry in each room too. We like to stay here when we get together with family.

Miinukset: It is a little cold. I wish we could have turned down the air conditioning.

Plussat: Everything was excellent

Miinukset: Satisfied with everything

Plussat: next to a Japanese restaurant which the sashimi is so yummy

Miinukset: we walked about 10-15 mins from there to the shopping area. it was a bit quiet when we were back.

Miinukset: The Tv was too small, and the comforter was Too thin

Plussat: Best croissants ever...even better than Paris! Fantastic Japanese supermarket with delicious fresh Japanese food made daily. Great location, easy walking.

Plussat: The staffs are friendly. Price is affordable. Dining is great. I definitely will book again.

Plussat: There's a convenience store on 1 floors. Located nearby Garapan and beach.

Miinukset: None

Plussat: Staff were very kind and nice , specially in the Himawari food market , the shower in my room was very weak and no hot water so they accepted to change the room .... The other room wasn't very clean but it pass ..... Wifi is every where , not even in the hotel but in most shops of this country and it's free (like it) helpfull ..... Not so far from the beach or markets ......

Miinukset: Taking shower in Salty water !!!! Room wasn't very clean !!!! Pillow also (has been changed) !!! Caring baggage by myself to the room is not a big deal but the escalater to the room was terrible !!! The hotel enterance no like !!!

Plussat: Close to central Garapan & social activities.

Miinukset: A little noisy from the other guests at times.

Plussat: Close to restaurants and central to work location

Miinukset: Parking is very limited

Plussat: location near other shopping center, bank etc.

Miinukset: parking space,

Plussat: Ok.

Miinukset: I was not able to find a parking space

Plussat: great people service. location bad.

Miinukset: wear and torn hardware. air con dripping, remote controls not working, door lock broken.

Plussat: was good. bed is so comfortable. It’s possible to walk from center like dfs. There is 24hours store nearby hotel. But it’s bit dangerous at night cuz,it’s placed just in front of car road and dark.

Miinukset: when i asked staff to change towel, she looked unpleasant even i brought it at reception. i dont know why:( And showerhead was too old, so it's not fixed well.

Plussat: Great location with incredible views of the Philippine Sea. Close to local attractions. Friendly staff Large Rooms

Miinukset: Decor is a bit dated No WIFI in the room.

Plussat: Location and staff

Miinukset: Was overcharged for one extra day and the front desk staff were not able to correct that. I am waiting for a refund for the one day extra charges.

Plussat: Room not ready when we come. There is strange smell on the bathroom.

Miinukset: More than a week when i made the booking, but still not ready.

Plussat: The hotel has cultural performance and which is very special. It's next to the beach and the sea, very beautiful views out of the window. It's super convenient with good restaurants and shopping mall right across the road.

Miinukset: Not much really. I like most parts of the hotel. The cleaning can be more efficient I guess.

Plussat: Good location, extremely kind service

Miinukset: Water drops in the bath all the night, old room

Plussat: Everything aircon was great especially the parking, a shopping town store nearby and it's close to everything restaurant's, beaches,duty free and the bank...Thanks oops almost forgot massages we're awesome from Anna and ty..☝

Miinukset: Bigger pillows that's it

Plussat: The staff were very friendly and accommodating. I enjoyed my stay,

Miinukset: no comments

Plussat: Location great. Pool area nice. Staff were helpful.

Miinukset: Breakfast buffet too crowded. Guests at buffet showed no respect for others. Pool bar did not sell food.

Plussat: I haven't had the breakfast in the hotel. The location of the hotel is perfect. It's in the center of the island.

Miinukset: the facilities are old.

Plussat: Location

Miinukset: Towels stank. Huge maintenance needed to improve.

Plussat: Value for money

Miinukset: Bed and room

Plussat: Location

Miinukset: The room had a odor and guest down the hall was a large group with their doors open late at night. Mold around the sink and shower. Television cater to Asian guest no local or American programing. The best part of the hotel is the entrance picture on the website!

Plussat: Location. Good shower

Miinukset: Very hard bed

Plussat: Location of this hotel is nice. We can early check-in and out. The mineral water in this hotel is free to drink at every floors. The TV is big.

Miinukset: Ant! There are many ants in my room! The furniture is a bit old and only of basic functions. The flush is leaking.

Plussat: Location was great, the room was huge for the price. Staff were very friendly and helpful. Beds were firm and linen fresh.

Miinukset: This particular room must have had water damage, due to the poor patch job on the ceiling. There was a very bad mildew smell that is still lingering on my clothes and luggage, which was masked with a hefty spray of air freshener by the cleaning staff. Wifi connectivity was spotty at best.

Plussat: Staff were attentive and helpful

Miinukset: No internet in room

Plussat: location was good, close to local shops and restaurants.

Miinukset: Bathroom and toilet wasn't clean, bath towels were pretty old and dirty.

Plussat: That it was the center of everything.

Miinukset: The shower was surrounded with black mildew. We inquired with the cleaning staff and we were told that it stained. Deep into the calking. Suggestions: Scrap up calking, clean mildew up 100% and then re-calk.

Plussat: An excellent, caring and thoughtful staff. I felt like everyone at Mango cared and wanted the best for all their guests. I was in Saipan for 18 nights and during my stay I saw a number of people from other countries all staying at Mango. Very friendly, outgoing and helpful staff. When I return to Saipan, my first choice for a place to stay would be Mango Resort.

Miinukset: I really don’t have any negative comments. Whatever issue or concern I had the staff were eager to meet my requests and provide me with what I needed.

Plussat: Friendly and smiling happy hotel staff. Best local pub just next to hotel which is called Joe's Bar and Steakhouse Capital (it's grilled shrimp is the best ever!)

Miinukset: Old toilet and broken toilet flush made me to double check refilling water in a toilet tank. And cracking bath tub....but not bad for short shower.

Plussat: The staffs are friendly The location are good The facilities are good

Miinukset: The accomodation and staffs are good but something smelly inside the room(molds)

Plussat: excellent environment with low price. can not help but take a lot of photos from the garden, lol… first, friendly front desk and quickly checked me in. also, room's clean exactly. housekeeping clean every moring. and i 've seen the car of laundry services, it makes me feel professional. and the facilities&amenities, they have coins laundry, spacious parking lot, fast free WIFI i love their parking lot especially. cuz even each room has its own parking space and ocean view, can see the ocean upstairs, and 3 minutes walk to seaside. i enjoy the sunset very much!

Miinukset: it needs 15minutes to go downtown. but can ask front desk help to call taxi, so feeling okey~

Plussat: The location was great. The customer service was great. And the room looked good.

Miinukset: Two of the beds were super hard. Like “wood” hard. The refrigerator was not really working well.

Plussat: We had 2 bdrms and 2 bathrooms and a small kitchen. The staff were very nice. The location was good.

Miinukset: The beds were very hard.

Plussat: The nice staffs The kitchen,living room and bedroom The views particularly the garden

Miinukset: I dont like the bathroom

Plussat: Clean room

Miinukset: TV, only in Chinese

Miinukset: Hotel is very dirty. Breakfast very poor. Hotel is not good choice:(

Plussat: The location of the hotel was just perfect for my travel this time.

Plussat: The staff was nice.

Miinukset: The property was not well maintained. There were broken pipes, moldy bathroom tiles and cobwebs everywhere.

Plussat: Convenient location , that's about it, $90 and has running water unlike some other cheap places. Salty running water

Miinukset: Roaches , Ants, can smell the sewage up through the pipes due to poor plumbing in the sink and shower drains. Unwelcoming atmosphere for Western and local patrons, unreliable wifi, keys lock and unlock doors with difficulty. Air conditioning broke after 1 nights use.

Plussat: Excellent location and helpful staff.

Miinukset: Property shows signs of aging.

Plussat: Facilities

Miinukset: If you do not speak cantonese nor mandarin, this place is not for you....the staff do not know how to communicate in english

Plussat: Location

Miinukset: Got a double room on the first floor. Room was comfy but view was horrible. Paid to move to a higher floor, asked for a better view but reception gave us a view of the trash in the city. Room was smelly, paint chipping, TV but no cable (wtf), slow Wi-Fi, refrigerator but not working, unfriendly staff.

Plussat: Cheaper than high end hotels across the street. had water

Miinukset: No P-traps or S-traps for any of the drains, so you can smell the septic tank with every use of water. No seperate water supply so showers are with salty water. Cockaroaches, Ants, felt very unwelcome. Air-conditioning worked only some of the time and Wifi was unreliable.

Plussat: Cold ac. Hot shower. Located center of Garapan village. Massage in lobby.

Miinukset: Rooms dark and dreary. Bathroom needs upgrade.

Plussat: This location is very close to the main area of town. The spa part of the hotel is really nice and they have great massages, beauty treatments, etc. The rooms for the spa are much nicer than the hotel rooms. The staff is friendly and very kind.

Miinukset: The rooms are awful. They are in desperate need of being remodeled. The beds are hard as rock. The rooms are bare bone to the point of hilarity. The tv in my room was big, but there was no plug in. The room feels 40 years old. The spa area is great. But the rooms are dreadful. If this place could redo their rooms, they’d be one of the best locations in Saipan.