Garapan hotellia

Plussat: I love the water pressure in the shower, the smell of cleanliness when you walk down the hall, the convenient ice chest and microwave, the comfy of bed sheets and all the great channels for watching tv

Miinukset: Nothing

Miinukset: I was asked to payed for 50 dollars deposit before checking in, unfortunately I forgot to ask for the deposit back when checking out that the employers didn't pay it back to me. After that, I sent several emails to hotel to ask for the deposit back through credit card, but no further feedback for the moment. Guys, be careful and do not forget your deposit when staying in this hotel.

Plussat: Loved it all

Miinukset: Nothing

Plussat: The location of the hotel is really convenient. It is right in the center of Garapan, very close to Micro Beach. The room is clean and the bed is comfort. There are two bottle of drinking water served everyday.

Miinukset: The hotel actually has no canteen inside the building. The breakfast they provided is meal coupon by another restaurant "Cha Cafe & Bakery", which takes two-minute walking.

Plussat: Great location

Plussat: The location of the property is great. Have stayed here several times.

Miinukset: The internet was very poor. When I called the front desk they were aware it worked very poorly on the 3rd floor. This is the kind of information they should inform you of at check in. If I was there for business and needed a good internet connection I would have been out of luck. I make it a point to stay at the Serenti when ever I visit Saipan. However, it may be time to explore other options for my future visits. Poor internet service in this day and age is unacceptable.

Plussat: Staff was very friendly and helpful with all my requests.

Miinukset: Faster WiFi.

Plussat: Being close to all the places my bff n I wanted to explore. An Experience my bff n I will remember for a long time.

Plussat: Location, staff, cleanliness

Miinukset: It’s a basic hotel

Plussat: cleanliness

Miinukset: facilities

Plussat: Good location!

Plussat: Loved our room and ocean view balcony. Staff was very accommodating. Great pools...beachside chairs and activities. Loved the atmosphere. It is one of the smaller resorts on the island so was not nearly as crowded as some of the other resorts.

Miinukset: Food was a bit pricey, mostly Asian dishes, which are not my favorite, but since their guests are mostly Asian, that is to be expected.

Plussat: The food fair is really nice. Splendid Local Food. The tower builing has nice ocean view.

Plussat: the swimming pool is great

Miinukset: The rooms are wet. After cleaning, it is also not clean enough.

Plussat: Life guard on the beach were very friendly and responsible. We really had great time in the private beach, especially when snorkeling. We went to Managaha beach, Micro beach and Sugar dock beach. But I can tell the time we spent in Kanoa’s private beach was the best. And no cockroach.

Miinukset: The bathroom was not that perfect. But it was okay.

Plussat: Location and staff

Miinukset: Gym could have been slightly bettet

Plussat: bed and sea

Plussat: Generally OK.

Miinukset: My wife left the necklaces in room and realize it 2 days after checking out . Call the front desk several times but never found again.

Plussat: The distance from the beach.

Miinukset: The room we stayed was hot, airconditioning is not enough.

Plussat: Nice place, very close to Saipan airport

Plussat: Liked the breakfast especially & some changes in menu for lunch & dinner at Isla cafe. If only the cafe serves ham & fried eggs or omelette, we would greatly appreciate it next time we stay at the resort. Loved the beautiful oceanview, the dinner show & live music, & the resort’s amenities.

Miinukset: None that we experienced.

Plussat: close to shops and stores

Plussat: I like the staff and the beach right next to the beach

Miinukset: The photos on booking.com are deceiving . We wanted to get refund the first day we saw the room. Even with the refundable purchase option , we would still lose one money. The hotel is not worth the money . With more than hkd2000 a night, we expect more! The room is dirty looking, the bath tub has stain in it and it smells. The included hotel breakfast is not good either as well as the buffet we paid for US42 per person. The fried foods were old. We will not recommend Fiesta to anyone.

Plussat: Good location, kids pool, convinient shops, gym

Miinukset: No free flow bottle water, facilities need upgrade

Plussat: Staff great, location perfact

Plussat: The main cafeteria 'World Cafe' was beyond my expectations. Lunch was way better than breakfast. Replace your breakfast with lunch at no additional cost! (except Sunday Brunch) Views from our room was exceptional.

Miinukset: Our room had some issues. Water was rusty, fridge was not cold enough & carpet had huge stains here and there. I know it's an older hotel. Still, they can take a better care of their rooms.

Plussat: The rooms were clean and the staff was friendly.

Miinukset: No pool bar attendants and the bars don’t open until late afternoon.

Plussat: It’s a good and big territory, ping-pong, billiards, facilities for kids, beds on the beach

Miinukset: Beds in front of the beach aren’t comfortable at all, just for sitting

Plussat: The location is very convenient, 20 mins from airport. The Centre of everything (restaurant, casino, shopping) The staff are very helpful, polite and nice. The gym room is comprehensive. Breakfast is great, they try to do different style everyday.

Miinukset: The resort is old and so does the room. (You can’t complain much because there are not many choices in this island, if you looking for a great resort please skip this island.) Pool is small but the beach is nice. There are almost 90% Chinese travel in this island, always leave lots of cigarette on the beach and other tourist spots. Hope the tourist guide can be trained to be more civilized and educate the tour as well. It is a beautiful island after all.

Plussat: Location, staff

Miinukset: Rooms tired, Room not clean, carpet in a beach front hotel! Breakfast, only token effort at European food, catering mainly for Chinese tour groups and Blevins that poor quality

Plussat: location

Miinukset: staff was not helpful and messed up with my breakfast and lunch record.

Plussat: next to a Japanese restaurant which the sashimi is so yummy

Miinukset: we walked about 10-15 mins from there to the shopping area. it was a bit quiet when we were back.

Miinukset: The Tv was too small, and the comforter was Too thin

Plussat: Best croissants ever...even better than Paris! Fantastic Japanese supermarket with delicious fresh Japanese food made daily. Great location, easy walking.

Plussat: The Hotel was very well prepared to receive me, and had my room prepared when I arrived at about 3 am. The room I had reserved was very spacious and had 2 double beds - considering I was a solo traveler. Furthermore, the supermarket on the ground floor makes things very convenient for food supplies, sundries, coffee, bento boxes, etc. Location is favourable as the dive shop SDA Academy was 2 minutes away. The Hotel even has its own wash area for scuba gear, though I did not utilise it.

Miinukset: The air conditioning unit is a little aged, but still did its job of keeping the room cool at night.

Plussat: The location is walking distance from shopping area. The room is clean and big enough. There is a restaurant and a convenience store at the ground floor. There are lots of parking space.

Miinukset: The front of the hotel is not as presentable compared to other hotels.

Plussat: The staffs are friendly. Price is affordable. Dining is great. I definitely will book again.

Plussat: There's a convenience store on 1 floors. Located nearby Garapan and beach.

Miinukset: None

Plussat: Staff were very kind and nice , specially in the Himawari food market , the shower in my room was very weak and no hot water so they accepted to change the room .... The other room wasn't very clean but it pass ..... Wifi is every where , not even in the hotel but in most shops of this country and it's free (like it) helpfull ..... Not so far from the beach or markets ......

Miinukset: Taking shower in Salty water !!!! Room wasn't very clean !!!! Pillow also (has been changed) !!! Caring baggage by myself to the room is not a big deal but the escalater to the room was terrible !!! The hotel enterance no like !!!

Plussat: Close to central Garapan & social activities.

Miinukset: A little noisy from the other guests at times.

Plussat: Close to restaurants and central to work location

Miinukset: Parking is very limited

Plussat: Limited parking space for guests

Plussat: Ok.

Miinukset: I was not able to find a parking space

Plussat: Staff waas very friendly

Miinukset: Our check in with Booking.com the hotel was not informed of our early check-in we had to pay and extra day for the error... Nobody read the remarks that explained our arrival time

Plussat: They allowed us to check in early and the regular checkout time is very accommodating.

Miinukset: Late night servers at the restaurant. Not very attentive.

Plussat: The hotel has no pool and no beach view. But it is only a 10 min walk from the beach. There are also lots of restaurants 5-10 minutes and a small shopping mall 5 minutes away. The supervisor Carlos was a great guy, very helpful with arranging tours and rental car for me. The rest of the staff was also very polite. The bar and restaurant on site are actually popular even for non hotel guests which shows how good they are. I even arrived early and was even allowed to check in a little early. A great stay!

Plussat: The restaurant

Miinukset: No elevator, hot in the hall way

Plussat: Staff was very friendly and helpful. Rooms basic, but very clean. Having a 24 hour Shirley's restaurant in building is a bonus.

Plussat: I really like the swimming pool. Most of all, all the staffs are really friendly!!

Plussat: Buffet dinner is extraordinary....

Miinukset: 3pm check-in time seems too late...

Plussat: Location and staff

Miinukset: Was overcharged for one extra day and the front desk staff were not able to correct that. I am waiting for a refund for the one day extra charges.

Plussat: Room not ready when we come. There is strange smell on the bathroom.

Miinukset: More than a week when i made the booking, but still not ready.

Plussat: Good location, extremely kind service

Miinukset: Water drops in the bath all the night, old room

Plussat: Everything aircon was great especially the parking, a shopping town store nearby and it's close to everything restaurant's, beaches,duty free and the bank...Thanks oops almost forgot massages we're awesome from Anna and ty..☝

Miinukset: Bigger pillows that's it

Miinukset: Out of expectation. Great location,great view and great room

Plussat: The staff were very friendly and accommodating. I enjoyed my stay,

Miinukset: no comments

Plussat: I haven't had the breakfast in the hotel. The location of the hotel is perfect. It's in the center of the island.

Miinukset: the facilities are old.

Plussat: Location

Miinukset: Towels stank. Huge maintenance needed to improve.

Plussat: Great location with incredible views of the Philippine Sea. Close to local attractions. Friendly staff Large Rooms

Miinukset: Decor is a bit dated No WIFI in the room.

Plussat: Value for money

Miinukset: Bed and room

Plussat: Location

Miinukset: The room had a odor and guest down the hall was a large group with their doors open late at night. Mold around the sink and shower. Television cater to Asian guest no local or American programing. The best part of the hotel is the entrance picture on the website!

Plussat: Location. Good shower

Miinukset: Very hard bed

Plussat: Location of this hotel is nice. We can early check-in and out. The mineral water in this hotel is free to drink at every floors. The TV is big.

Miinukset: Ant! There are many ants in my room! The furniture is a bit old and only of basic functions. The flush is leaking.

Plussat: Location was great, the room was huge for the price. Staff were very friendly and helpful. Beds were firm and linen fresh.

Miinukset: This particular room must have had water damage, due to the poor patch job on the ceiling. There was a very bad mildew smell that is still lingering on my clothes and luggage, which was masked with a hefty spray of air freshener by the cleaning staff. Wifi connectivity was spotty at best.

Plussat: location was good, close to local shops and restaurants.

Miinukset: Bathroom and toilet wasn't clean, bath towels were pretty old and dirty.

Plussat: That it was the center of everything.

Miinukset: The shower was surrounded with black mildew. We inquired with the cleaning staff and we were told that it stained. Deep into the calking. Suggestions: Scrap up calking, clean mildew up 100% and then re-calk.

Plussat: Clean room

Miinukset: TV, only in Chinese

Plussat: Location Cleaning the room service.

Miinukset: Salty when showering,washing Mattress condition was so bad Ants a lot so don't save food. Water is not hot When showering. Shower robe, rinse and drinking water were not provided at the hotel. No elevator. Just walking.

Plussat: An excellent, caring and thoughtful staff. I felt like everyone at Mango cared and wanted the best for all their guests. I was in Saipan for 18 nights and during my stay I saw a number of people from other countries all staying at Mango. Very friendly, outgoing and helpful staff. When I return to Saipan, my first choice for a place to stay would be Mango Resort.

Miinukset: I really don’t have any negative comments. Whatever issue or concern I had the staff were eager to meet my requests and provide me with what I needed.

Plussat: Friendly and smiling happy hotel staff. Best local pub just next to hotel which is called Joe's Bar and Steakhouse Capital (it's grilled shrimp is the best ever!)

Miinukset: Old toilet and broken toilet flush made me to double check refilling water in a toilet tank. And cracking bath tub....but not bad for short shower.

Plussat: The staffs are friendly The location are good The facilities are good

Miinukset: The accomodation and staffs are good but something smelly inside the room(molds)

Plussat: excellent environment with low price. can not help but take a lot of photos from the garden, lol… first, friendly front desk and quickly checked me in. also, room's clean exactly. housekeeping clean every moring. and i 've seen the car of laundry services, it makes me feel professional. and the facilities&amenities, they have coins laundry, spacious parking lot, fast free WIFI i love their parking lot especially. cuz even each room has its own parking space and ocean view, can see the ocean upstairs, and 3 minutes walk to seaside. i enjoy the sunset very much!

Miinukset: it needs 15minutes to go downtown. but can ask front desk help to call taxi, so feeling okey~

Plussat: The location was great. The customer service was great. And the room looked good.

Miinukset: Two of the beds were super hard. Like “wood” hard. The refrigerator was not really working well.

Plussat: We had 2 bdrms and 2 bathrooms and a small kitchen. The staff were very nice. The location was good.

Miinukset: The beds were very hard.

Plussat: The nice staffs The kitchen,living room and bedroom The views particularly the garden

Miinukset: I dont like the bathroom

Plussat: The location of the hotel was just perfect for my travel this time.

Plussat: Staff is ok.

Miinukset: Nothing else is satisfactory.

Miinukset: Hotel is very dirty. Breakfast very poor. Hotel is not good choice:(

Plussat: The staff was nice.

Miinukset: The property was not well maintained. There were broken pipes, moldy bathroom tiles and cobwebs everywhere.

Plussat: Convenient location , that's about it, $90 and has running water unlike some other cheap places. Salty running water

Miinukset: Roaches , Ants, can smell the sewage up through the pipes due to poor plumbing in the sink and shower drains. Unwelcoming atmosphere for Western and local patrons, unreliable wifi, keys lock and unlock doors with difficulty. Air conditioning broke after 1 nights use.

Plussat: There was nothing to like.

Miinukset: The bathroom was moldy, the bedding did not look clean, the staff were rude the hotel room was overall horrible! I checked in and immediately checked out. Never going to book here again!

Plussat: Facilities

Miinukset: If you do not speak cantonese nor mandarin, this place is not for you....the staff do not know how to communicate in english

Plussat: Cheaper than high end hotels across the street. had water

Miinukset: No P-traps or S-traps for any of the drains, so you can smell the septic tank with every use of water. No seperate water supply so showers are with salty water. Cockaroaches, Ants, felt very unwelcome. Air-conditioning worked only some of the time and Wifi was unreliable.

Miinukset: This "Hotel" is a massage parlor with few rooms for rent. The staff are negligible in availability, have poor English. Room has hot pot, but no cups. Shower head is totally mismatched to facility.

Plussat: Cold ac. Hot shower. Located center of Garapan village. Massage in lobby.

Miinukset: Rooms dark and dreary. Bathroom needs upgrade.

Plussat: This location is very close to the main area of town. The spa part of the hotel is really nice and they have great massages, beauty treatments, etc. The rooms for the spa are much nicer than the hotel rooms. The staff is friendly and very kind.

Miinukset: The rooms are awful. They are in desperate need of being remodeled. The beds are hard as rock. The rooms are bare bone to the point of hilarity. The tv in my room was big, but there was no plug in. The room feels 40 years old. The spa area is great. But the rooms are dreadful. If this place could redo their rooms, they’d be one of the best locations in Saipan.