Gardone Riviera hotellia

Plussat: The staff were outstanding and made us feel very welcome. Wonderful setting. Good food.

Miinukset: No evening meals available.

Plussat: Ihan loistava paikka. Pääsee myös järveen uimaan.

Miinukset: Ei omaa iltaruokailuravintolaa.

Plussat: Approximiity to lake

Miinukset: Nothing

Plussat: The room was great, the bed amongst the most comfortable we've experienced. Although the hotel did not feature a restaurant (and finding a local restaurant of good quality and avaiability proved challenging) the sumptuous breakfast provided everything one could wish for.

Miinukset: I've travelled the world over many years, but never have I arrived at a hotel and been expected (with my partner) to haul four heavy bags unaided as we trailed behind the check-in person purportedly showing us to our room. And this was at something like 4pm, after we'd spent some minutes hunting around for anyone at the Front Desk who might show interest in checking us in. But, to be open-minded and fair, this experience may have resulted from one rogue employee, as our subsequent interactions with the breakfast waiters were courteous and efficient.

Plussat: Beautiful setting and grounds. Friendly staff. Plenty of choice for breakfast.The

Miinukset: The weather lol!

Plussat: Second visit to this wonderful hotel. Cannot fault it.

Miinukset: Nothing.

Plussat: Very Nice service at breakfast and The pool area! Nice parking just outside The entrén e of The hotel. A 15 minutes walk in to The city center. Nice view from the garden and pool area! Perfect!

Plussat: Staff very helpful and great recommendations for dining out Lovely quiet garden with plenty of loungers Pool fabulous Room very comfortable Great location

Miinukset: I like a kettle in the room so I can make my own coffeee

Plussat: Beautiful spot right at the lake, nice big room, great breakfast, and very helpful staff.

Miinukset: Nothing

Plussat: Location was stunning. Lakeside view and beautiful swimming pool. Gardens lovely and spacious with private areas for sunbathing,

Miinukset: A restaurant would have been nice to eat in the evening as it would have made a stunning backdrop.

Plussat: Everything was perfect, wonderful view, friendly staff and good location.

Miinukset: No fresh coffee only machine and no Earl Grey tea

Plussat: Tämä Villa on melkein kuin boutic-hotelli ihanalla näköalalla järven rannalla. Pienehkö ja viihtyisä hotelli pariskunnille, mutta ei kyllä lapsiperheille. Huoneet maukkaasti sisustetut, tilavat ja siistit, siivous päivittäin. 10 plus annan pyyhkeistä- niitä oli monta kokoa ja iso kylpypyyhe kunnon kokoinen ! Vaihdettiin joka päivä. Lisäksi huoneessa oli "rantakassi", jossa oli 2 isoa rantapyyhettä. Aamiaisravintola todella hyvä, pöytiä myös katetulla terassilla. Erittäin hyvä, että aamiaisella oli iso termosastia, jossa luki "Filter caffe", joka oli hyvää "normaali kahvia" (emme ole ihastuneita ns konekahveihin). Aamupala buffet oli monipuolinen ja riittävä. Ihanat erilaiset piirakat ! Parkkipaikkoja oli riittävästi hotellin pihalla. Tässä hotellissa tuntee itsensä kyllä hemmoteltuksi. Hotellissa oli myös Spa, jota valitettavasti emme ehtineet käyttää kun nähtävää oli lähistöllä niin paljon.

Miinukset: Ruokaravintolat kävelymatkan päässä.

Plussat: The pool and deck along the lake are excellent.

Miinukset: Squeaky doors and floors in our family apartment.

Plussat: good location

Miinukset: Small selection of food at breakfast, lots of empty dishes for food

Plussat: Fantastic Garda Lake views, very nice own beach and swimming pool area. Spacious rooms and comfortable beds. I rarely return to same place twice, but this one for sure will visit.

Plussat: Stunning location on lakeside Wonderful large annexe room with balcony covered in flowers. Lovely swimming pool & garden to sit in Very good breakfast Easy walk to restaurants at lakeside 15 minutes walk to old town & excellent visit to il Vittoriale, house & garden of a famous Italian Gabriele d'Annuncio.

Miinukset: Nothing

Plussat: Room spacious, very clean and comfortable with a balcony with fabulous view of the lake. Buffet breakfast was copious and very good. Evening meal was excellent and very good value for money.Staff attentive and helpful. Short walking distance to other restaurants and ferry service.

Miinukset: Nothing ! Everything was first class.

Plussat: Loved this hotel, and have already booked again.

Plussat: The view was amazing. Very good location. Nice pool.

Miinukset: The hotel has changed our room for the second night and it was a bit smaller and not so new and fancy as the first one.

Plussat: One should take the suite in the Villa near the main Hotel. It is an amazing experience! Also having dinner at the hotel was a great choice, as you are sitting right at the water and contemplating the beautiful view at the lake, and enjoying a really delicious food at the hotel. Near the hotel is a botanical garden, highly recommended to visit, just a few minutes walking!

Plussat: they are friendly, location and price are fantastic. Food , restaurant too

Miinukset: nothing

Plussat: The position The view from the balcony The breakfast The staff

Miinukset: Nothing

Plussat: service, friendlyness.

Miinukset: not many vegetarian options. A swimming pool/gym would have been an added bonus

Plussat: The location was wonderful - beautiful view and next to ferry and local bus stops. Staff were all very friendly and extremely helpful. Bed was comfortable.

Miinukset: The shower was very small and toiletries were minimal.

Plussat: The location and the view from the terrace

Miinukset: It was a bit old, and the breakfast was ok. I’m not sure if the bacon even touched the pan.

Plussat: Järven rannalla, lähellä kasvitieteellistä puutarhaa..hyvää ruokaa

Plussat: Fabulous location. Right beside ferry and bus stop with a ticket office 20 yards away. Room was very clean and comfortable.( Maybe a liitle tired but who cares when everything else is perfect). The view was absolutely amazing and the staff were friendly and welcoming. Really can't wait to go back.

Plussat: Great view and staff were very welcoming.

Plussat: Excellent location on the waterfront with beautiful views from the rooms. Great breakfast overlooking the lake.

Miinukset: Décor is slightly dated, rooms quite small.

Plussat: Loved the location, everyone was so friendly and welcoming. Breakfast was lovely. The restaurant at the hotel was delicious and if you stay you get 20% of the bill....bonus. So close to ferry stop. Would definitely stay here again. Thank you Hotel Du Lac.

Plussat: Waiters tried to make up for the avaricious nature of the owner. Room maids were also accommodating and polite. View was beautiful and hotel had once been a grand villa, now in need of investment.

Miinukset: Waiters (who did everything)including room repairs were overworked. WiFi seemed a huge favour. Rooms falling apart/ dangerous No water in fridges - you had to pay for it except at breakfast. No night reception so early check out was through a fire escape down many flights in near darkness. Inadequate warning as to location of rooms - up many flights of outdoor steps.also fact that a car is essential. A very steep 15 minute walk to reach hotel and downward slope to main road.

Plussat: The staff was very nice. The view of the hotel was very nice.

Miinukset: The dinner menu was very small and way to expensive. Nothing special. The hotel needs to be updated. We had dirty (new) towels. And the shower was a Little gross.

Plussat: The View was breath taking - the property outside good - inside Bedrooms -especially- terrible - Frig did not work - Telephone did not work - Hair dryer Broken - no light in Shower very dangerous - no draws to put undies - socks - etc., in just a Wardrobe - Balcony needed a good sweep and table cloth dirty plus cushioned seating falling to pieces - very sad as this property has great potential but sadly no money has been spent on it and Reception staff do not care when told about the above - they just tell you what you want to hear and do nothing - the SPA is not a SPA and has none of the facilities one would expect from a SPA and the credibility of the person giving supposed massage was laughable - she did not speak English and no certificates on wall and could use an aromatherapy oil that is not suitable for those with Blood Pressure or Diabetics or getting over Cancer. They should have had a form you fill in outlining any problems all SPA's have that - the Hotel had no understanding of this. Also the Hotel is NOT 5 mins from the Lake it is a good 25 mins walk down a terribly steep hill. It cost us £20.00 a day in Taxies - totally not suitable for older people or anyone without a Car - we were so disappointed as the brochure and the internet is totally misleading they are photo's taken years ago not current.

Miinukset: See the above - food was adequate but they never had enough at Breakfast time and Guest went with out or had to complain to no avail as they just did not have enough ordered each day for the Guest levels staying. Evening meals were very average - the staff serving were the best Customer Service the Hotel had - but worked 15 hrs a day and were put in positions they could n0t alter

Plussat: The location was nice with lovely restaurants along Gardone riviera.

Miinukset: We booked what looked like a high spec junior suite but on arrival when the front of house opened our booking we were taken to a basic room room. We disputed that we had paid significantly more for the better room which they knew. We were then told the reason they tried to hide this and put is in a sub-standard room was because the junior suite wasn’t available for the duration of our stay and that we could only stay there for 2 nights as other guests would be coming and that we would then be moved to a standard room (even though we had booked the junior suite for 4 nights weeks in advance). The junior suite was very average - no complimentary water, very limited toiletries and no hand towels until half way into our holiday. We had been looking forward to the spa bath but this did not work despite reception saying that someone would come to fix it when we first reported it on the first day. None of the electric sockets worked either or the shaver plug so we were left with dead shavers and electric toothbrushes. Breakfast also very average with the majority of the time having to ask for something as the buffet was empty. Reception staff were generally very rude when we tried to sort things out and when we asked to cancel the last few nights so we could go somewhere better the hotel refused, despite us asking numerous times and even booking.com requesting this on our behalf! Would not recommend this hotel to anyone.... it is grossly overpriced and not value for money at all.

Plussat: Ideal hotel for couples. Good facilities, friendly staff fabulous indoor pool, sauna, jacuzzi and massage parlor.

Miinukset: Steep hill to hotel but otherwise great location.

Plussat: This hotel has the potential to be utterly beautiful, it's so charming and Italian. The building itself is stunning, the location great and views spectacular. Our bedroom and bathroom was totally unique in decor which we loved and bedroom view of the lake fantastic. Sadly a lot of things let it down and they've let it become tired and unloved. One waiter was particularly fantastic and made up for a lot of it's shortcomings!

Miinukset: The hotel is so tired, it's sad, it doesn't look like the website pictures. It most certainly is not a 4 star hotel. The food was terrible and if you weren't early to breakfast, barely anything left. There was hardly any staff on hand so everything was hard work. No service by the pool, borrowing an iron resulted in a row and me having to go into the cleaning basement to use. Towel hire was 8 euros A DAY and was a crusty old towel. Facilities were dire and majority of staff were so rude apart from one wonderful waiter who seemed so embarrassed by their incompetence. This place could be spectacular, I had such a love/hate relationship with it. But it is not 4 star and grossly overpriced at the moment. I hope they invest and restore it to it's glory.

Plussat: The location is nice, but very old and poorly taken care of. The property it is an ancient villa with ancient tower.

Miinukset: The place is below the standard of a 4 star hotel. They should downgrade it to at least 3. The prices are too high not only for the stay but for the extras: 4euros a bottle of water and 8euros for an orange juice. The breakfast was very poor. The place is not good taken care of and it is not very clean. Things are old. It is a classical scam for tourist. The property it is up on a hill, far from water and there is no service to go down to it and not even agreement with any facility around you can have a beach chair to. There is no air up the hill as the place is kind of close with architecture. The swimming pool is full of mosquitos as they don’t take care of the plants around and don’t disinfect the area.

Plussat: We enjoyed the indoor pool as it was quite. We liked the view from our room. Breakfast was fine.

Miinukset: We didn’t have a car and it was a 12 minute hike up a very steep hill. On arrival both members of the reception party were distracted on the phone and trying to check us in with the priority been the telephone. They started with our check in and continued to answer the phone even though this could have been handled between them. Rooms were old fashioned very small bathroom and shower obstructed the toilet. At breakfast we had to order tea or coffee which could have been solved with a coffee machine and we were not the only ones waiting. The hotel only offered set menu per night one option at 35 euro without a drink..options very limited..our hotel did not provide any discounts for any cruises on lake Garda where most hotels offered this as informed by the ferry service which gave 20% discount..

Plussat: The view was incredible!!

Miinukset: Dinner was awful and expensive, I got food poisoning from it, tried to speak to reception about it but got palmed off, ruined the last day. Also there was no water or glasses in the room so had to pay €8 for 2 very small bottles of water!

Plussat: everything in that hotel is simply a disaster. not worth a visit

Miinukset: this hotel is completely unfit to host people.