Hotel Century

Palvelu ja perussiisteys oli hyvä. Hyvään huoneeseen tarvitaan siisti, hyvä sänky ja toimiva suihku; ne löytyivät.

Hintaan nähden huone oli ns. perushuone ilman erityistekijöitä ja ilmeisesti messuviikkojen vuoksi hinnat oli nostettu kattoon eli sille tasolle, että asiakas juuri ja juuri hyväksyy vaihtoehtojen puutteessa.

The location and the look of the lobby.

Rated as a four star hotel, this is a three star at the most in terms of the quality of the accomodation and training of some of the staff. My tiny room had such a small and unconfortable bed that I, a thin and short person, didn´t get any sleep on the first night. To top it up, the tiny shower cubicle had a faulty door and the water temperature (boiling hot) couldn´t be regulated as the only options the fawcet had were either on or off (i.e. the tap lacked a temperature control mechanism). I asked for a room change the next morning and the response of the young man in reception was a very dry "Why?" (i.e. not "Oh, I am sorry to hear that. Why?¨) When I told him the above, he proceded to tell me in a very snooty attitude that all I needed to do was to turn the tap left or right to regulate the temperature (which any guest would know and do if indeed there had been a tap you could turn) and that, after all, it wasn´t the highest priced room. I told him that, regardless of the price the hotel had offered the room for, things had to work, plus a child size bed was unaceptable, particularly when you book in a four star hotel. With no hint of sympathy or an apology (despite me having kept a calm a polite attitude througouht), he proceeded to give me a better room, suitable for a four star hotel in terms of size, confort and cleanliness, and with well kept furnishings but of as basic a quality as those in my first room.