Genova hotellit lähellä Piazza San Matteo

Plussat: The shared areas are beautiful. Great spa, though small, so not much fun if people are already in there, but if you get it to yourself it’s fantastic. Staff are friendly and polite and helpful. Excellent breakfast spread. Good toiletries selection in rooms, gorgeous complimentary slippers too. The bath in our room was huge and a whirlpool, which was lovely. It’s a handy location, right opposite a train station and a short walk to the harbour.

Miinukset: We booked an executive double, we picked specifically because of the photos shown on booking.com, it was a little out of our price range, but as it was being booked for final night of our honeymoon we booked it as a treat. We picked it solely on the decor and how much we loved it. When we checked in they acknowledged that was the room we booked, we went up and discovered we’d been put in an outdated family room, the decor was tired, unimaginative and nothing like the room we’d picked. I went back down to explain my issue to reception and was told we’d been upgraded. Whilst the family room was more expensive, it was not an upgrade. We had booked a room with one large king size bed, our room instead had two queen size beds, which the receptionists tried to imply was better - how are two smaller beds better than one very large bed, for a couple on their honeymoon? I asked to be moved to the room we booked, explaining that we picked it based on the decor; she said they were full and there was nothing they could do. I was also displeased to discover that it was a street facing room and the traffic noise was substantial. Much better glazing is required. As it is a five star hotel I’d expect a quiet night’s sleep. But beeping horns and sirens could be clearly heard. I had mentioned to the receptionist that we really needed a quiet room, as we are light sleepers, but as I said, they were full, so there was nothing she could do. She was a lovely girl and very apologetic, so I told her not to worry about it, as it wasn’t her fault. She also mentioned that the room we had booked was street-facing and would’ve had the same issue, but I would’ve been less bothered by the noise had I been enjoying a stay in the room we’d been looking forward to for months. We also discovered a dirty hand towel in our room, with a stain that we are going to hope was caused by chocolate...

Plussat: Everything including location

Miinukset: Everything was perfect

Plussat: Good bathroom,comfortable bed,courteous & helpful staff.Breakfast was a good experience and the food and service at the trattoria is excellent.Pity the water shortage meant the spa was shut.

Miinukset: The first room:TV and bedside lamp did not work.The second room layout had not been well thought out to enable easy use of the available facilities.

Plussat: Old hotel but full of character, love the lobby and bar and such friendly staff, brilliant service.. executive room upgrade was worth it

Miinukset: Front desk staff could use a little more training on local area , asked about the royal palace and was told not sure of exact location, on my way home I found or. Is only a few blocks away

Plussat: Staff, location, facilities and Grandeur

Miinukset: Nothing

Plussat: Kokonaisuus hyvä, hyvä aamiainen, ystävällinen henkilökunta

Plussat: Sängyt olivat tosi hyvät, ilmastointi pelasi hyvin sekä siivous ihan mahtavaa.

Miinukset: Läheisen juna-aseman aiheuttamana tärinä tuntui yöllä.

Plussat: Breakfast was very good, it has a good selección of fruits, bread, cold meats, juic

Miinukset: We arrived and there was no one in the reception no one to help with luggage

Plussat: Need an address in Genoa? Savoia is the best place. Really charming hotel, very nice staff, great location opposite Principe station and close to the old port and a great breakfast spread - not always a given in Italy. I'll be back.

Miinukset: Nothing. All the details are right.

Plussat: i loved the authentic architecture. the staff were super helpful. when I request things like a different iron in the iron room they sourced it out. the roof top bar/restaurant was a beautiful experience as was the spa. On my birthday i had a personalized not and a bottle of prosecco which was super sweet and when i was leaving one of the staff member helped me with my luggage to the platform!! it's the little touches and they superseded them. the hotel is super close to the metro and train station so my day trips to milan and pisa were made that bit easier by not having to travel too far to get into bed at the end of the day. the breakfast options were fresh and very extensive - they even had a honey comb which you could scoop honey from, awesome! I can't wait to come back.

Miinukset: the mat at the front of the building was old and needed changing i guess but that's not a big deal.

Plussat: Loved the location, our room was large, comfortable, clean. The staff were wonderful and breakfast excellent.

Plussat: Excellent breakfast. Very nice room.

Miinukset: Did not have place to set soap or shampoo in shower, floor only.

Plussat: Location

Miinukset: Excellent place to stay. Walking distance from Train Station and hotel is located in the middle of all the action. Spent two nights and could have spent 3.

Plussat: I found the hotel and access to the Hotel Savoy lovely. Nicely decorated. Room very clean and charming. Lovely soaking tub. View only of inside tiny alley like court and many windows. But I did like the hotel!

Miinukset: The restaurant attached to the hotel, which was recommended for dinner by the desk staff. Unfriendly staff dinner food was terrible. No flavor. The bread was good. Breakfast was in the same place, included in hotel stay was good. Again staff very unfriendly almost rude. Only 2 times with dinner and breakfast did any staff smile or thank us. Even not acknowledging when I thanked them.

Plussat: The location is very convenient: across from the train station; walking distance to the older part of Genoa, and a short taxi ride to the airport. The accommodation is comfortable and a great value.

Miinukset: The elevator can either be quaint or a little annoying, but it’s a minor concern as it works well.

Plussat: Aamiainen oli riittävän runsas ja monipuolinen. Olimme hotellissa 5 yötä ja ehkä aamiaisella voisi olla pientä vaihtelua tarjonnan suhteen. Kyllä tietysti näilläkin valikoimilla päivälle sai mukavan alun. Huone oli todella siisti ja hiljainen, yölläkään ei kuulunut yhtään häiritseviä ääniä. Hotellihuonetta ei voi toivoa paremmin siivotuksi ja laitetuksi kuin se oli. Vuode oli loistava ja mukava nukkua.

Miinukset: Jos hotellista yrittäis kertoa jotain negatiivista, niin se varmaan olisi ns. antiikkisen hissin joskus toimimattomuus. Olihan siellä kyllä toinenkin, mutta se ei tuonut ihan alas saakka.

Plussat: The location s great, next to the train and bus stations and there are good restaurants near by as well. The hotel is lovely, quite boutique and having the option to use the facilities of the Hotel Savoia next door was great.

Miinukset: Our room was very small, and we struggled with two suitcases and having space to put them. Ditto bathroom. The bed and pillows were not very comfortable.

Plussat: Hotelli oli kaunis ja sijainti loistava

Miinukset: Aamiainen oli vaatimaton.

Plussat: A very good traditional Italian hotel with nice touches like the Art Deco lift. Added bonus that it's linked to the sister hotel next door which has 2 public terraces. The staff were friendly and helpful and the rooms seemed recently refurbished and clean. Breakfast was excellent with plenty of choice. Although the hotel is close to the railway station, the road wasn't too busy and there were plenty of good restaurants within a few minutes walk.

Miinukset: The hotel restaurant was disappointing and expensive compared to other local restaurants. The bed was too hard and would have been better with a mattress topper.

Plussat: Great location opposite the train station and plenty of restaurants/cafe bars on the door step. Beautifully furnished and decorated. Very clean. Staff extremely friendly and efficient, nothing was too much trouble especially when I'd forgotten my adapter and they let me borrow one for the duration of the stay. Extra pillows and coffee arrived promptly. Breakfast was nice good variety. Visit Portofino a must - 50 mins to santa margherita on the train 3.60 euros. From there you can take the boat or bus. We walked the coastal route took about an hour but you see so much more, it was stunning.

Miinukset: Minor things - road and corridor noise but expected. No tourist maps in reception Not hotel's fault but taxi from airport was 30 euros, returning 15 euros so not sure how that works! Some areas down by the harbour - a little shady with unsavoury characters!

Plussat: Breakfast was good. Plenty to choose from and the attendant welcomed us and looked after us well. No complaints, everything was good.

Plussat: Apart from the noise it was lovely. Nice big room. Great gym. Nice staff.

Miinukset: Typical city centre hotel with lots of traffic noise.

Plussat: Upea vanha hotelli, joka oli kuin uusi. Siis hienosti peruskorjattu, tyyliä, siivous toimi. Respan henkilökunta oli valitettavasti koppavaa. Aamiainen ja vuoteet erinomaiset. Parveke olisi kruunannut kaiken.

Miinukset: Koppava henkilökunta. Ainoastaan tulopäivänä sattui vuorossa olemaan englanninkielen taitoinen neitonen, jonka kanssa saattoi keskustella muustakin kuin nähtävyyksistä. Genova haluaa olla "uusi Milano". Tekemistä riittää...

Plussat: The location was perfect... everything in walking distance.... the hotel was clean and the staff was friendly. Just perfect would defy recommend and go back again.

Plussat: Location excellent. Staff were excellent and check in and check out were good. The breakfast had lots of choice and was presented well.

Miinukset: Small lifts!

Plussat: Just great hotel with the nearest garage parking 150m away. We got our room well ahead check-in time.

Plussat: Breakfast was very good

Miinukset: Nothing

Plussat: The hotel was, clean, friendly, secure and private.

Miinukset: I didn't care for the choice of jazz music in the breakfast room. Otherwise, a brilliant hotel in a brilliant city.

Plussat: Taivaallisen hyvää kahvia, aamiainen muutenkin hyvä. Ystävällinen palvelu, saimme pitää autoamme hotellin autotallissa vielä uloskirjautumisen jälkeenkin muutaman tunnin.

Plussat: Great location, safe parking space (even if a bit expansive), great breakfast, cleanliness and quietness

Miinukset: Nothing

Plussat: Very good breakfast. Personnels very kind and helpful.

Miinukset: It was raining all day :-(

Plussat: Thought the room could have been a little larger

Plussat: Good location, the hotel is very modern and clean

Miinukset: n/a

Plussat: Eveything was perfect at this hotel and is eco friendly. Staff, location, room, beds so comfy. The gym was great also.

Plussat: Nice, modern hotel for the reasonable price. The location is good with easy access to the main attractions. Stuff was friendly and helpful. Breakfast buffet was pretty good and the young guy did everything to make you enjoy the meal.

Miinukset: It was strange to know that bathrobes aren’t available to singles. Always thought that it depends on the hotel level, not on the number of guests

Plussat: The hotel is in a perfect location and is clean, professional and has everything you need. Really impressed with the price for what we experienced.

Miinukset: No reasons not to like it

Plussat: Location is very good! It’s located right on one of the main touristic streets of Genova. Continental breakfast was very good (ham, soft cheese), yogurt, good coffee from the coffee machine. Stuff was very friendly and opened for any questions. We requested a parking spot and they have a few spots in the garage right on the opposite side of the hotel offered for 15€. In the room we booked was a safe box. Very modern looking bathroom. We were very surprised of the amount we paid for such good hotel! I would definitely come back again!

Miinukset: Quite compact shower and not that comfortable pillows, but this is just a minor things.

Plussat: The hotel is situated right next to the train station and we were only a 10 minute walk from the harbour area. We had not booked breakfast before we went but were offered it at a very reasonable price

Plussat: Recently returned from a lovely 3 night stay - and would definitely recommend the hotel as a good value and pleasant place to stay for a short break to explore the local area. Rooms are clean, comfy and adequate, with everything you need. All the staff were super helpful with advising on local transport and activities, and when we wanted to book football tickets they translated the Italian website and printed our tickets for us. The location is fantastic, central to explore all of Genoa’s sites, and right next to the train station where you can get a shuttle to the airport and trains to other local towns such as Camogli, San Margarita and Portofino. The continental breakfast was very satisfying for the value.

Plussat: Location

Miinukset: Wifi didn't work in our room properly and we had wifi signal only outside in hall. But except that everything was fine.

Plussat: The location is ideal if travelling through, practically just across the road from the train station. The staff were polite and helpful, the room was clean, functional and had working air-conditioning. English spoken, for when you try, and subsequently fail, to get through the conversation in Italian... Reception staff happy to provide restaurant recommendations. Breakfast room looked nice, although we didn't stick around as we had a train to catch so unable to comment on breakfast itself.

Miinukset: The location was good for the station but a fair old walk through some pretty sketchy backstreets to get to/from the harbourside area. For what it's worth, the hotel's restaurant recommendations turned out to be a bit pricey for our tastes for what were more like cosy, hurried little trattorie then anything resembling fine dining. I don't think there was a lift, which would have been preferable. The air-con was a bit noisy and so was the street outside - at some inexplicable hour someone seemed to be pressure-washing the awnings of a neighbouring business below our window. The room, while clean and well-equipped, was quite small, in light of which the price could have stood to be 10-15% less than it was.

Plussat: Great clean except for the tiny tiny shower room

Miinukset: Too tiny shower room

Plussat: Polite staff, clean room

Miinukset: There was some strange smell in my room

Plussat: Breakfast selection

Miinukset: Wifi wAs very poor