Genova hotellit lähellä Cattedrale di San Lorenzo

Plussat: All was good except that the pool is really too small

Miinukset: The swimming pool

Plussat: The spa downstairs is gorgeous. Staff are amazing. The hotel really does live up to expectations. All round, an excellent stay!

Miinukset: Provide Ice water in the reception especially when it’s hot.

Plussat: The interior design of the hotel (although rooms are quite outdated) Price was fair Nice view on the terrace Staff tries to be helpful

Miinukset: Location: quite far from the city center, and next to the train station (definitely not the best location for evening walks) Absence of pool, while hot tub is just next to the restaurant tables (I.e. someone could be having bath just next to you eating) Rooms are very small, furniture is antique, but in quite bad condition Parking costs 25 eur + TAX (which you’re not informed about btw), and you need to wait while they bring your car back. Several times we had to wait for 15-20 minutes! Breakfast is not 5* level (they use palm oil for frying, and it tastes quite badly) Ironing room is on one floor, and for whatever reason you need to ask someone bring you an iron, because it’s not there! It is quite weird to have 1 iron for the hotel which supposed to be 5* Extremely limited choice of food for out-of working hours of the restaurant (eg late evening, for instance )

Plussat: The location

Miinukset: This hotel cannot be rated as a 5 stars, it doesn't deserve the rating it got on booking.com so far. Below are some of the things that were really wrong with this hotel: - the room itself: is very dated, while the old style of the room is to be appreciated, the furnishing and bed covers were very old, I am not even sure when was the last time that orange bed cover or bed head were washed. - the breakfast: the idea to have someone play piano during breakfast is nice, but it was way too loud. Also the service was a bit understaffed if you were deciding to have breakfast after 9h30, they were barely managing to find you a table, get you coffee etc. - the parking: this was our biggest disappointment. we paid 75EUR for 3 nights to have our car parked in a secure parking and when we got it the last day, it was scratched. I find this unacceptable, especially that both the parking valet and the lady at the reception said in Italian (so that we don't understand, but we did) that we complain too much and that you cannot even see the scratch. - you cannot sleep after 9 o'clock in this hotel, the cleaning lady starts cleaning a bit before 9 and wakes up everyone with the noise, sometimes on holiday guests would appreciate sleeping late. Overall, this hotel needs refurbishing to live to its 5 stars standard, the services need to be improved.

Miinukset: Dirty, expensive

Plussat: Great ambiente of Genovas ancient days of glorious merchant times. Like the movie Grand Budapest.

Miinukset: The pools are place in the terreace with all the guest, that was not comfortable for its use.

Miinukset: Not a very clean place.Needs repainting and redecorating.Definitely NOT a 5 star standard. Piano player at breakfast was playing so loud we barely could hear each other speaking.

Plussat: Kokonaisuus hyvä, hyvä aamiainen, ystävällinen henkilökunta

Plussat: Sängyt olivat tosi hyvät, ilmastointi pelasi hyvin sekä siivous ihan mahtavaa.

Miinukset: Läheisen juna-aseman aiheuttamana tärinä tuntui yöllä.

Plussat: Utterly amazing for the price!

Miinukset: More milk in the bedroom for the tea and coffee.

Plussat: Very nice hotel, nicely restored old style, staff was very cordial and helpful

Miinukset: we liked everything

Plussat: A wonderful place, staff was great & very helpful!! The buffet breakfast was awesome too! I would stay there again! W. Scott Bublitz

Miinukset: N/A

Plussat: Genova on upea ja erikoinen kaupunki. Hotellin sijainti on tärkeä asia hyvän loman kannallata ja NH Collection Genova Marina on aivan parhaalla paikalla.

Plussat: This hotel is beautiful with excellent rooms and views of the marina. The staff was welcoming and accommodating, and the buffet breakfast in the morning was excellent. We loved the views and the in-room espresso machine!

Miinukset: We loved everything about the hotel, it is just that the area at night feels a little run down and questionable. It is important to keep your eyes open if you walk around at night.

Plussat: The hotel is just in front of the marina, the room have a balcony with a nice view. The bed is giant and confy !

Miinukset: The breakfast is really nice but a little expensive

Plussat: great location, short drive off the main highway to the airport, on the marina near many family friendly attractions and short distance to walk to the main center of town. Comfortable rooms, had a balcony overlooking the marina you are on. Staff is very accommodating and helpful. There is a restaurant/ bar which is a great place to grab a few drinks before heading to dinner with a cozy patio on the marina.

Plussat: This hotel has spacious and comfortable rooms and is in a great location for exploring the old centre of the city just 5 minutes walk away. It also sufficiently far from the main road and flyover along the quayside to avoid the noise and fumes from the traffic. Convenient and accessible on-site parking (if rather expensive).

Miinukset: It was great to have a balcony on which to sit and admire the cityscape and the yachts moored below - just a pity it was so small that you could barely move on it. Overall however the hotel's communal areas are rather too characterless to feel welcoming - it probably doesn't matter as you will want to sit in pavement cafe or walk the old streets of the nearby city.

Plussat: The hotel offers an incredible view of the marina and of the old town which is only a 10 minute walk away. There was a lovely terrace bar to watch the boats bobbing whilst sipping a cold glass of wine.

Miinukset: There were plastic straws at the bar.

Plussat: The breakfast was good, the breakfast staff were very good (unlike the reception staff, hence my lower overall score for staff). The beds were comfortable and the room and bathroom were cleaned on a daily basis. Our toiletries were replaced when we finished them which is unusual but appreciated.

Miinukset: The room we booked was advertised as having a view and a terrace, not a balcony but a terrace. If you look at a regular double room it is advertised as a balcony but if you upgrade to a premium room it comes with a terrace. I was gutted when we arrived to find out that the view was the back of the aquarium (like big industrial units) and the terrace was 1x2 ft balcony. We paid a premium to get a view and a terrace and we got neither. Straight away I went down to reception to confirm that we had the correct room and was met by blank stares, the view is the view and all the balcony's are the same size. When I asked if I could get the room with the terrace I was told they did not have any rooms with a terrace. It ruined my holiday, I was expecting somewhere to sit in the sun looking out over the harbour - not a tiny balcony which did not get the sun looking out at industrial units - we were there for 7 nights - it was a slog to stay the whole time and if there had been a way to cancel and get our money back I would have.

Plussat: Location, view are A*

Miinukset: Dated design

Plussat: We were very pleased with everything. Staff were helpful, friendly, service and cleanliness excellent. Breakfast was one of the best we've experienced. Location was really peaceful but close to the busy city shops and restaurants and the Marina was very interesting to look out over. The room was sound proofed and very quiet.

Plussat: It’s real 4 stars hotel, with all meanings.. It deserves extra half star too

Miinukset: The floor had grains of sands. Nothing else

Plussat: Room Size was great

Plussat: Yes

Miinukset: None

Plussat: The location is good, but if you are not used to walking about and climbing hills then it is not good. The staff were very friendly and we could not criticise them at all. Especially the older gentleman and barman who served us drinks in the evening - thank you. Would have liked an area to sit outside and chill, instead of indoors. The two units outside the hotel looked like to two fish bowls and are not conducive to relaxing.

Miinukset: The breakfast was reasonable, but we had to ask for coffee instead of in a 5* hotel the person showing you to your table would normally ask you what you would like to drink. Also the orange juice glass container had a fly in it. Not sure what swim stroke it was doing. One night the AC starting dripping on the floor and when we turned the lights on, they blew out. We must admit the hotel fixed the problem straight away. There were no tissues in the room, no shower caps, etc. The small things are what makes a hotel a 5*. Unfortunately we would rate the Melia a 4*+ aiming to be a 5*.

Plussat: Lovely hotel, pleasant and professional staff, very nice location within easy walking distance to the historic centre, fantastic breakfast choices and bonus of a little spa area in the basement. This was our second stay and we loved it just as much as the first time.

Miinukset: Although our room was very nice, the configuration was a little strange - you appeared to enter the bathroom through what looked like a cupboard door beside the bed. Not really an issue - we had a small room this time and when we stayed in a larger room on a previous visit I don't remember the same layout, but it was a little challenging trying to find the door in the middle of the night!

Plussat: Really fresh food, and good variety. Plus the best waiter in all of Italy. It was in a great location in a residential neighborhood, but only 10 minutes walking to Christopher Columbus‘s old house in the ancient city. Close to the waterfront, Europe’s largest aquarium, live music concerts, fantastic restaurants, street life, etc.

Miinukset: I didnt notice if it said the pool was indoors in the literature—I chose this hotel specifically because I wanted to enjoy an outdoor pool. No big deal...

Plussat: We enjoyed the spacious and vlean room, the gentleness of the staff and the excellent quality of the breakfast.

Miinukset: The breakfast coffee should be improved; was not really at the level requested by celebrated italian standards. The garage fee is quite expensive, should be lowered to a more reasonable price

Plussat: It's a beautiful historical building in a lovely area, just 5 min walking and you enjoy a stunning view of the sea. Spa zone is nice, but quite small. Breakfast is good, especially the ligurian cuisine corner

Miinukset: You expect a five star experience but get less. The hotel looks a bit tired - definately needs some renovation. In the bathroom there is a mirror that shoud turn into a tv, but the batteries in the remote control are dead. There is a mini bar and it says if you touch anything it's automatically added to the bill. So if you touched but didn't consume you had to call the reception..

Plussat: Great room with a beautiful balcony.

Miinukset: Restaurant was expensive.

Miinukset: I didn’t like that it was not available a beauty-kit And I didn’t like the gym .. technology too old or broken

Plussat: Hotel was amazing, clean, large rooms and beds. Issues with air con but this was repaired and dealt with by the hotel offering to move us too other room whilst being repaired. Excellent breakfast and we really appreciated as a family the pool.

Miinukset: Air con issues, leaked in room But was resolved. However checkout was very stressful due to no documented refund being recorded as verbally agreed by manager and taxi was waiting outside!

Plussat: All

Miinukset: Nota

Plussat: BeUtiful room so comfortable

Plussat: Excellent hotel with really friendly staff. Breakfast was good and also good value.

Miinukset: Nothing

Plussat: The Best Western is located within 2 kms of the train station; fairly walkable to all the historic sites.

Plussat: location and staff

Plussat: You are able to walk to many places for sightseeing, many restaurants and shops.

Plussat: Breakfast and location

Plussat: Close to the aquarium and good shopping. Clean rooms and comfortable beds

Plussat: Hyvä sijainti lähellä Porto Anticon käyntikohteita. Jos haluaa kunnon aamiaisen, kannattaa se ottaa hotellissa, 4€. Vastaanotto oli tehokas ja ystävällinen.

Plussat: Siisti, moderni ympäristö.

Plussat: Great reception staff - relaxed and helpful. Great location. Parking available. All staff very helpful. Great for larger families.

Plussat: Hotel was very close to the port and within walking distance of a lot of shopping, aquarium and museums. Breakfast was reasonable at $4 Euros each and there was a nice selection of items.

Miinukset: Screaming kid next door at 6 am -- could have done without him :-)

Plussat: They had a fantastic breakfast. The location of the hotel was very close to everything and the staff was very helpful and friendly

Miinukset: The hotel was crammed for a family stay. The city was very dirty

Plussat: Henkilöstö ystävällinen ja auttamishaluinen.

Plussat: Aamiainen monipuolinen ja riittävä. Tilava 2 hengen huone yhdelle. Loistava sijainti, bussi Volabus lähtee hotellin edustalta lentokentälle. Monella keskustaan menevällä reittibussilla suora yhteys mm. Piazza Ferrarille ja vanhaan kaupunkiin.

Miinukset: Ei mitään negatiivista, toinen visiitti tässä kaupungissa.

Plussat: Perfect location for catching a train and quite convenient to explore the harbour area. The staff was really friendly and helpful, even when arriving really late .

Miinukset: nothing much to say... it's a convenient hotel but not really charming or anything.

Plussat: I enjoyed the place

Miinukset: I love all

Plussat: Clean, comfortable, spacious rums.

Miinukset: Breakfast not included in a B&B.

Plussat: Sijainti

Plussat: The Hotel was right across the road from the railway station but didn't have that horrible railway station area feel that some cities have! It was in fact far better than I expected. Our room was very large and beds comfortable. There was a very quaint old fashioned lift! The breakfast area was fine. They had vending machines downstairs for all sorts of things like ready meals, ice creams, snacks and drinks. That was excellent idea - and very useful!

Miinukset: No complaints for one night's stay.

Plussat: The location is great and just nearby the railway station

Miinukset: The lift system has some rooms to be improved; Don't have any hot water for drinking inside the room

Plussat: Excellent location, close to Principe railway station. Breakfast ok - hostel style

Miinukset: Beds too soft, floors a bit shabby.

Plussat: Clean, practical, excellent location. Friendly, professional, multilingual staff. Basic comfort.

Miinukset: Very good location, clearness.

Plussat: Excellent location with great service, Giulia was greeted us in a very polite and friendly service. Big room, extra comfy bed and great view.

Miinukset: N/A

Plussat: Convenient location near the railway station and the airport shuttle bus stop, clean rooms, comfy bed, tasty breakfast, lift is available

Miinukset: It's impossible to regulate the mode of the air con in the room, i.e. change from moving fan to a static position. Floor is made of stone with no carpets, thus, cold to walk on without shoes/slippers. The hotel could consider putting slippers in rooms.