Genova hotellit lähellä Palazzo Bianco

Plussat: Front desk staff was nice

Miinukset: They didn't provide a bath robe or extra towels. There was no bath mat for the shower.

Plussat: The location is very convenient

Miinukset: Took 30 minutes to do the check in and the staff was nog very apologetic The room wasn't very clean. One ofvthe towel in the bathroom was dirty from the previous guest and the floor in the bedroom hadn't been cleaned properly. Also the furnitures look a bit run down

Plussat: Just the location and the old building.

Miinukset: First of all there were almost no measures to prevent the spread of covid19, one day I was in a different hotel in Udine and there everything was perfect on this matter. In this hotel they just put some antibacterial liquid arround and the remote of the tv in plastic. The AC was not working so it was very hot during the night and could not sleep, called the reception and they give me a standard answer, which I didn't buy.... basically saving money on guests comfort. Also the breakfeast chices were very poor, mostly based for Italian nationals not for international guest, I had the breakfeast included and was no option of any type of eggs or bacon or nything similar just basic things and then you have the option to pay for a la carte. All the accessories in the hotel are very old and they need repairs or upgrades.

Plussat: Sijainti täydellinen ja hyvä vatustetaso.

Miinukset: Vastaanottovirkailijan englannista oli vaikea saada selvää.. Huoneen baarissa oli vajaita pakkauksia juomia ja pähkinöitä.

Plussat: Not much

Miinukset: Horrible WIFI. Bad coffee and not many healthy choices at breakfast. Terrible parking. Nowhere to unload the car, the parking is slow, Off site and expensive. The Brustol has no door person and this hotel needs one.

Plussat: The location, the building classical style, the bathroom, the room size and decoration. Room 526 was quiet and large.

Miinukset: A little under staffed after lockdown re opening, made it a bit slow for breakfast with limited choice.

Plussat: Valintamme oli keskustahotelli, yön yli pysähdys autoilulomalla, ei saanut mennä aikaa ylimääräiseen kulkemiseen. Kunhan saat auton hotellin oven eteen, hoitavat sen paikoitukseen, palvelu toimi, maksusta tietenkin. Hieno vanha rakennus, sisustus, kaikkinensa tasokas hotelli.

Plussat: The location is ideal, a short walk away from major cultural sites and shopping. The pictures capture the hotel's elegance. Although the coronvirus scare had caused many cancellations, the hotel maintained fine service in all respects. Breakfast is more than adequate. The hotel provides great value.

Miinukset: I would have liked a better quality of bread and pastry at breakfast. How about some of the Genovese specialties?

Plussat: Hotellissa jo toistamiseen. Sijainti super. Aamiainen super.

Miinukset: Oli varattu lemmikkihuone.. Karkkipapereita ja hirveästi pölyä sänkyjen alla. siitä miinus-edellisellä kerralla ei ongelmia.

Plussat: Siisti, ystävällinen henkilökunta. Ihana aamiainen.

Miinukset: -

Plussat: The architecture is spectacular.

Miinukset: The renovation works o going. The breakfast was poorly managed.

Plussat: Breakfast was great! The Liguri pasteries are goregeous! The size of the room was perfect for our family trip. The bathroom was also spacious and included enough room for all the cosmetics to fly around without bothering us really! It was also obvious that the ladies did a great job with the cleaning. It looked impecable every day we were there for 4 days. I loved the heart of the hotel which is the highlight of the place. Beautiful red carpet stairs in an ''accordeon''!

Miinukset: The floor is a marvellous wooden floor most likely hand crafted. It would need some referbishment...

Plussat: Location in the very center - good for walking around the city. Very good breakfast. Nice decoration.

Miinukset: Free parking at the entrance is always occupied. Most probably you'll be advised to use public parking around the corner. Howewer cost is the same - 20 EUR per night.

Plussat: The hotel decoration and architecture. It is really nice place, very central and good for some shopping. Still very reasonable speaking about cost and price/quality

Miinukset: Very narrow beds, as I was travelling with my son and we have separate single beds, but the size looked like the kid's one. Breakfast is poor.

Plussat: Location is very good-- walking distance to areas of the city we wanted to visit. The best part of the experience was that the hotel personnel were able to direct us to local sights and restaurants where we had good experiences. The room itself & especially the bath are first rate.

Plussat: the valet parking

Plussat: Tyylikäs hotelli loistavalla sijainnilla Genovan keskustassa. Autoparkki (maksullinen) löytyy läheltä. Glamorous hotel at a great location in Genoa center. Car parking near.

Miinukset: Odotukset aamupalaa kohtaan olivat kovat muiden kokemusten perusteella, mutta se osoittautui tavallisen monipuoliseksi. I expected a lot of the breakfast, but it turned out to be good, not special.

Plussat: Erinomainen sijainti. Oma autotalli. Kaikki nähtävyydet, kaupat ja ruokailumahdollisuudet kävelyetäisyydellä. Tilavat huoneet.

Plussat: Vanhat, arvokkaat, korkeat huoneet. Tuntui kuin olisi saapunut palatsin sviittiin: kaksi suurta huonetta (4 hlöä) ja isokokoinen ylellisen tuntuinen kylpyhuone ja mm. leveä 'sadevesisuihku'. Sijainti erinomainen. Aamupalalla tarjolla mm. kuohuviiniä! Hotellin aulassa mahdollisuus käytää maksutta internetiä.

Miinukset: Äänieristys vähän puutteellinen.

Plussat: Interiööri oli hieno. Aamupala oli tavanomainen, mutta ilmeisesti Italian mittapuun mukaan aivan parhaimmasta päästä.

Miinukset: Pidimme ilmastoinnin vuoksi ikkunaa auki öisin, jonka vuoksi kadun äänet kuuluivat varsinkin aamuyöstä (lakaisukone, jätteiden keräys) harmillisen hyvin hotellihuoneeseen. Myös käytävä-äänet kuulivat selvästi sisään vanhan (mutta tyylikkään) ovirakenteen äänieristyksen vuoksi, mutta se ei haitannut, koska hotellivieraat olivat huomaavaisia eivätkä melunneet käytävissä.

Plussat: tarjosi maittavan aamiaisen.

Plussat: authenticity of the hotel, atmosfere

Plussat: nice large room very clean... good breakfast

Miinukset: limited dining capability in the evening... arrival difficult with car.....

Miinukset: Breakfast start at 7:30. Too late and service to slowly.

Plussat: I really liked the fact that you can get entrance to the hotel next door. We really enjoyed the pool on the roof and the drinks were really nice. The room was neat and had a really good climate control unit. The staff at the hotel were also really professional.

Miinukset: The elevator was kind of a handful and small. However it got a certain kind of charm to it. The breakfast room was kind of boring and not so good breakfast. The dinner restaurant was really sad and the staff were kind of lost and didn´t seem to care about the guests.

Plussat: The location is fine, and the room is nice.

Plussat: Although booked with The Continental, we were in fact staying next door at Grand Saovia. We received a complimentary upgrade which was pleasant. All facilities were good and the breakfast was excellent. Spa, sauna and rooftop jacuzzi were great.

Miinukset: Only one thing to be honest, the fact that they allowed a guest to bring a dog is not the breakfast area for no apparently good reason.

Plussat: Upea vanha hotelli, joka oli kuin uusi. Siis hienosti peruskorjattu, tyyliä, siivous toimi. Respan henkilökunta oli valitettavasti koppavaa. Aamiainen ja vuoteet erinomaiset. Parveke olisi kruunannut kaiken.

Miinukset: Koppava henkilökunta. Ainoastaan tulopäivänä sattui vuorossa olemaan englanninkielen taitoinen neitonen, jonka kanssa saattoi keskustella muustakin kuin nähtävyyksistä. Genova haluaa olla "uusi Milano". Tekemistä riittää...

Miinukset: very bad internet connection (especially in my room 232). parking service takes too long (we were waiting up to 30 minutes to get our car in the morning)

Plussat: Nostalgic setting and environment with sapcious room that we liked most. Breakfast is good and lots of choices. Location is very convenient to Station Principe, Genova.

Miinukset: The windows can hardly be open due to too close to nearby building and no views at all.

Plussat: The buffet breakfast was fit for a queen! There was so much choice of different foods on offer and even included my favourite food, smoked salmon! Also it was convenient to train station and not far to walk to port and other attractions.

Miinukset: If you wanted to leave a window open it was quite a busy, noisy area but we wanted to be near train station for convenience.

Plussat: Location is outstanding especially being close to Stazione Principe and great sites such as via Garibaldi. The small and cosy feel to the hotel is attractive; it is not large and impersonal.

Plussat: The hotel was comfortable with clean rooms and within a block of the train station. Nice breakfast room.

Miinukset: Nothing

Plussat: Hyvä sijainti, tilavat huoneet, ystävällinen henkilökunta, runsas ja monipuolinen aamiainen, hotellin ravintola oli tosi hyvä. Helpot yhteydet Cinque Terreen.

Plussat: Erinomainen sijainti lähellä rautatieasemaa (Principe) ja kävelymatkan päässä satamasta ja keskustasta. Runsas aamiainen. Hienot näkymät ylimmästä kerroksesta.

Miinukset: Kadulta kantautui melua huoneeseen, ehdottomasti korvatulpat mukaan, jotta voi nukkua.

Plussat: Hyvä sijainti, jos saapuu kaupunkiin junalla. Hieno hissi, siisti hotelli.

Miinukset: Hotellin yleiset tilat erittäin pienet. Hotellin hissi ei aina toiminut, koska porttia ei ollut suljettu kunnolla.

Plussat: Kulunut hotelli erinomaisella paikalla aseman vieressä. Aamiainen oli erinomainen, kaikkea riittävästi ja palvelu aamiashuoneessa hyvää.

Miinukset: Yleinen nuhjuisuus

Plussat: Hotellin sijainti ja saavutettavuus rautatieasemalta erinomainen. Hotellin markkinoinnissa käytetään Savoyn nimeä ja sekoitetaan tahallisestil

Miinukset: Hotelli ei mitenkään ollut 4 tähteä. Huoneiden lämmitys ei pelannut, Kalustus, siisteys ym vastasi turistiluokkaa.Hotellissa ei ole ravintolaa eikä Kunnon lobbya, vain pari vanhaa tuolia esittää lobbya. Henkilökunta epäystävllistä vastaanotossa. Täysin eri holli kuin Savoy, markkinointi harhaanjohtavaa! Luulin tilanneeni Savoysta huoneen.. Aamiaishuone liian pieni, pöytiin joutui odottamaan.

Plussat: So convenient to main station, metro, bus station and maritime station , especially when using 24 hour transport ticket that included shuttle bus from airport to main station. hotel quiet despite proximity to sevices.

Plussat: Great atmosphere, excellent rooms and the antique elevator..beautiful. Very close to harbour, 5 min. drive.

Plussat: The only complaint was the room temp was absolutely roasting hot .

Plussat: All

Miinukset: Nota

Plussat: Very friendly staff Valet parking, though quite expensive (36€) Nice Bathroom

Miinukset: Neither a Coffemachine nor courtesy water on the room Door lock was not working, I had to call staff in order to enter my room. Every time Breakfast 25€. This is really expensive. Use one of the coffeebars in the neighbourhood. Basilico is very good and opens at 07h00.

Plussat: the staff is good, but could be more trained

Plussat: Nice rooms, architecture nice

Miinukset: Crowded spa, no towels in spa, breakfast staff a bit disorganized

Plussat: very nice room, large tv, large and plenty of towels,

Miinukset: very short bath (impossible to relax), breakfast is served inside (very little sunlight) and the quality of breakfast does not correspond to 5-star hotel (coffee and brioche were disappointing), drinks in bar and room are very expensive, staff is correct but cold and a bit arrogant.

Plussat: Very luxurious suite. Excellent staff service. Very clean. There was even a TV in the bathroom, with a spa bath and separate shower

Miinukset: They have the fridge full with minibar items that cant be removed or there is an automatic charge to your bill, and there is no space for your own items. Very annoying but sadly getting more common.

Plussat: Very modern design. Spacious rooms. Good location

Plussat: The hotel staff were extremely welcoming and very helpful. I only stayed at the Bentley for one night but it was a great stay.

Plussat: The head waiter was very helpful in pointing some interesting place to visit around the area.rooms were acoustically well insulated.mattresses and pillows were very comfortable.

Miinukset: Signage were not clear for those driving.

Plussat: The staff could not have been more helpful and the room appointments/facilities etc were superb- Genova is also a wonderful city to visit .

Miinukset: The restaurant dinner menu could perhaps benefit from a wider selection , given its 5* aspirations.

Plussat: nice room, great bathroom, excellent staff

Miinukset: no tea making facilities in the room

Plussat: A hotel of style and exquisite taste! Genoa is a delightful blend of the medieval and the modern. Stunning!

Plussat: Position and quality of hotel

Plussat: Brand new stylish hotel

Miinukset: I dropped something in the bathroom and noticed that it was filthy under the wash basin etc

Plussat: The room and the bathroom were clean, I found the wardrobe very convenient and the bed was very comfortable. Great breakfast!

Miinukset: Would have appreciated a slightly larger desk/table in the room.

Plussat: Very good breakfast. Personnels very kind and helpful.

Miinukset: It was raining all day :-(

Plussat: The staff was helpful and nice, the minute I told them the room was dirty they offered to change it.

Miinukset: The first room was small and super dirty, dust and hairs everywhere. The windows were so dirty that you couldnt barely see outside. Old and used facilities. The second room was cleaner and much bigger but it was pretty empty and really badly designed, a small shower next to the wc in a big empty bathroom, ridiculous! Breakfast is poor, few choices, low quality products. Pictures im this site don’t show the reality. It shouldn’t be a 4*, a 3*max, its not worth the price. If you are looking for a fancy modern 4* hotel, keep looking

Plussat: Good location, clean, good breakfast

Miinukset: Small rooms, no place for suitcase, quite a few stairs to the room - uncomfortable with large/heavy suitcase

Plussat: The bed was very comfortable and the room very quiet.

Miinukset: The toilette in my room was without bidet.

Plussat: location is smply the best if you're up for historical city centre & shopping, soap/shower gel/shampoo in the room were very good)))

Miinukset: staff is mostly unfriendly, and honestly this hotel is not like true 4*, more looks like strong 3*. I stayed in a "superior" room, but it is indeed very tiny yet has modern refurbishment and good stylish bathroom

Plussat: its handy location

Miinukset: we had a pre dinner drink in the bar on saturday night, 2 vodka & 1 coca cola, the charge was e24... even compared to london or new york 5 star hotel prices we felt it was scandelous...

Plussat: OK in general as a 4 star hotel. Rooms are comfortable and clean enough. It was worth for price that I payed to stay with the family

Miinukset: I booked two rooms under my name through your web site and confirmed by a mail directly to the hotel too, but it was reserved only one room, at last I was at the reception for a half an hour get the other room

Plussat: Very close to the center and well communicated by bus. Muy cerca del centro y bien comunicado en autobús.

Plussat: Restaurant.

Miinukset: Shower power was weak

Plussat: Runsas ja hyvä aamupala. Ystävällinen henkilökunta. Yövyimme samassa hotellissa matkamme aikana myös toisen kerran, jolloin saimme näkö-alahuoneen.

Miinukset: Tarjolla oleva kahvi ei ollut meidän makuumme. Pyynnöstä sai hyvän cappucinon.

Plussat: The staff were very friendly and helpful. The location was excellent.

Miinukset: The room had a bad smell.

Plussat: Nice reception, clean rooms, good breakfast buffet

Miinukset: rooms are small and there was unpleasant smell in the room

Plussat: Great location. Breakfast was good. Both rooms had bathtubs, which is a real plus in Europe!

Miinukset: The parking garage was a little hard to get to due to one way streets and center city traffic. However, it was plenty roomy for an SUV.

Plussat: hotel location; comfort and cleanliness of room; helpfulness of staff, quality of breakfast and restaurant

Miinukset: lack of internet capability to use my own laptop in room; limnited room service capabilty when we got in at 11:00 PM

Plussat: Fantastic

Plussat: Hotellin aula oli hienostunut, elegantti sisutukseltaan. Ihastuttava vanha hissi. Huoneet taas modernit, aika pelkistetyt.Ihanat sängyt. Kiva yllätys ilmaiset virvokkeet ja pienet snäksit. Aamiaisen ostimme, hyvä hinta-laatusuhde, ystävällinen henkilökunta. Hotellin sijainti loistava, heti juna-aseman vieressä. Kävellen pieni matka keskustaan ja ostoskaduille.

Plussat: Old style ambiance

Miinukset: Very dated room

Plussat: Went to the hotel staff is very nice rooms not bad but not a nice area of the city never even stayed the night. Also didnt get a refund Had kids with me and not the best area to stay.

Plussat: Great location, easy access and wonderful staff

Miinukset: Parking was confusing, we were told one thing for the price and then charged another. When we brought this up we were told that the other employee spoke out of turn and we had to pay a higher price than the original quote.

Plussat: The hotel was clean, beds very comfy, toilet was good, nice shower area. Good selection of snacks and drinks in the room fridge. Parking facility available in hotel basement and you will know once you park that why you have to leave the keys at reception::)). On arrival, if you do not know Genoa and first visit, its bit tricky to find the street to enter the car park, which is accessible via a back street. Best to look up google map first. The hotel is a at a big cross junction. You have to take the first bricked passage on the immediate right of hotel and then turn right on second street and immediately on your right after 20 meters may be , is the car park basement entrance. Most streets around are oneway. Please see photo added with directions.

Miinukset: The walk ways bit old, You cannot control your own room temperature and have to ask reception. No extractor fan in toilet. On arrival the gentleman who checked us in did not bothered to offer or give any information about breakfast, in fact did not gave any other hotel facility.

Plussat: We got in really late so it's unfair to judge what is around the hotel, except to say there were only a few restaurants open when we arrived. The hotel itself was like staying in a hostel. Very, very, very small rooms. We chose not to eat the breakfa

Miinukset: Room size, weird parking arrangement, breakfast.

Plussat: Nothing

Miinukset: Rude service, 20+ mosquitoes in the room when we checked in. Did I mentioned really rude service? Poor location unless you just want to see the train station. Did I mention everyone was really rude?

Plussat: Staff is very helpful and friendly, location is great and the hotel offers very nice rooms , very clean .

Miinukset: Heating , needs to be improved. Air conditioning heat pump may be non sufficient, in full winter, to warm up the room, for a cpmfortable night sleep.

Plussat: The location is good, the room is enough for 3 people.

Miinukset: There is a parking area that belongs to the hotel, but daily fee is expensive. It could be much reasonable price.

Plussat: Location is good for getting to most places easily Clean Parking across the road is available, more expensive, but if you’re using the car it works out cheaper overall

Miinukset: Tiny rooms Facilities are oddly located (tv, plugs, toilet, etc.)

Plussat: Location was fantastic, close to train station and walking distance to stadio luigi Ferrari for football

Miinukset: Everything was good we had no complaints

Plussat: We got excellent value for money - think we actually upgraded. So had a big room, with a separate entrance and a jacuzzi in the bathroom. It was clean, comfortable, very friendly staff...

Miinukset: The breakfast room is about 3 times smaller than it should be for a hotel of this size and every morning there are queues of people waiting in the hallway to get in. There is no room service available and you have to go down to the bar and pay for a cup of tea if you want one. A little tea/coffee tray in the room would be very welcome.

Plussat: The location is central so within easy reach . I liked the fresh bed sheets. It looks like they changed them every day.. The breakfast spread was also excellent.

Miinukset: Its a pity that the bathroom although quite new proved to have a great disadvantage. Whoever put the toilet in the cramped corner in room 318 should seek psychiatric help. To sit on this toilet and I happen to have a large frame one has to slide and bend between the large marble top hand basin whilst brushing your head on the hairdryer hose above you.. Extreemly awkward and uncomfortable. Yet there is also a bidet. Common sense to change the place of these two with one another.

Plussat: convenient for transfer to airport

Plussat: Staff extremely nice and helpful. Very good breakfast. Location location location

Miinukset: no

Miinukset: Huoneissa aikamoisia laatueroja, niin pieni kyltti ettei meinattu millään löytää vaikka tiedettiin, että ollaan n. 30 m päässä hotellista. Autatalli oli minipieni, ihme ettei tullut lommoja. Ferraria en sinne ainakaan antas parkkeerattavaksi!

Miinukset: Aamiaisella tarjottu ruokavalikoima ei vakuuttanut, verrattuna kokemuksiin muista vastaavan hintatason italialaisista hotelleista.

Plussat: Kaikki toimi hyvin, ei mitään hässlinkiä.

Plussat: Clean room, good check-in, relaxing.

Miinukset: No evening dinner on a Sunday night and room was small but typically italian after saying that

Plussat: Room service staff were excellent. Very helpful. Low prices for room service.

Plussat: the service and the receptionist were very good

Plussat: Cleanliness and convenient location

Plussat: Very quite room and comfortable bed and bathroom!

Miinukset: Nothing

Plussat: We were treated to a very spacious room, big bathroom and a great view of the port. Particularly nice in the evening. Our overnight stay in the hotel met all of our needs in view of the fact we arrived late in the city from the overnight ferry from Palermo and got us straight on the main road the next morning for our onward journey through northern Italy. The restaurant and bar in the hotel meant we could just book in and relax without the stress of finding somewhere to eat. The staff were very helpful and attentive. Breakfast was very good and very extensive in the choices on offer.

Miinukset: In such a busy built up area parking is a bonus. Whilst looking for the hotel we missed the parking area which meant because of the road system we found it difficult to access. That said, the staff went over and beyond to guide us to the parking area. A little more instruction as to how to access the parking prior to our arrival could have made for a less stressful check in.

Miinukset: Breakfast

Plussat: Location was excellent, close to the cruise terminal which was what made us choose the hotel. Staff very helpful; breakfast was magnificent. Restaurant good and plenty of restaurants in the vicinity.

Miinukset: Nil

Plussat: Everything fine, Area not so nice but for one night stop-over no problems. Rich breakfast and good menu card for dinner. Reasonable priced.

Plussat: Sijainti oli sopiva meille koska jatkettiin laivalla Barcelonaan.Aamiainen oli monipuolinen ja hyvä.Huone oli suuri,patja erinomainen ja kylppäri iso.Parkkihallissa o li tilaa

Plussat: Staff very helpful , Room better than expected very large separate seating area also very clean . Breakfast was good , Location very central .

Miinukset: nothing to dislike

Plussat: Beautifully decorated and very comfortable suites. Large bathrooms which is not common in Italy. The breakfast was good. Our room had an amazing view of the harbour.

Miinukset: The hotel is located near a metro stop however the metro in Genoa only runs until 9pm which is not clearly communicated on the location page. The option of using a taxi is recommended although trying to find a taxi late at night isnt easy.

Miinukset: It's a bit off, not within walking distance from Genoa city

Plussat: Clean in beautiful room

Miinukset: eksibition

Plussat: Well situated for Harbour and Metro. Very good breakfast.

Plussat: The relation price - quality is fine, but there are some lacks as well!

Miinukset: The staff at the reception in general was friendly, but Simona was not at all. She ignored us when we checked-in, got some questions about the city, and at checked-out as well.Moreover, the breakfast was poor: for such big hotel the omelet was cooked just for 2-3 people. Therefore, when we tried to get it, it was all-time finished. The bread was not tasty at all,it seems like it was frozen before and heated at the morning. Then,the location is not so convenient. It's far from the city centre! And last, but not least, at the four star hotel it must be all bathroom stuff! There were just showergel and soap in it! As we booked a four star hotel, we did not take anything with us, and we had to buy toothbrush, toothpaste and so on! ridiculous

Plussat: Very nice Clean, comfortable rooms. Excellent beds, excellant decoration. nice breakfast

Miinukset: The location was not very good.

Plussat: I loved the design it was very italian.

Plussat: Nice hotel with very good comfort

Miinukset: They checked the room number during the breakfast

Plussat: Nice rooms. Excellent beds.

Miinukset: Do not recommend lousy restaurants to your guests. We was recommended the restaurant Pandmonio in the Old City (Via Lommelini). The tuna was overcooked, the pasta was cold and the fish was swimming in olive oil. Service was slow, and air con was non exsistent. I left early...