Genova hotellit lähellä Santa Maria di Castello

Plussat: Central location...

Miinukset: After fourth stay they provided me a room with single room. Last four time was booked french bed, this time forgotten...No CRm :)

Miinukset: The floor of the shower is very slippery and dangerous.8

Plussat: Breakfast was excellent. Room comfortable,light and bright

Miinukset: No problems

Plussat: Good character property, fantastic location.

Miinukset: No iron or ironing board - service available through housekeeping

Plussat: Sijainti täydellinen ja hyvä vatustetaso.

Miinukset: Vastaanottovirkailijan englannista oli vaikea saada selvää.. Huoneen baarissa oli vajaita pakkauksia juomia ja pähkinöitä.

Plussat: The location and the ambiance.

Miinukset: Checkin was slow as it was busy.

Plussat: great position inside Genova, pleasant rooms and good breakfast

Miinukset: front desk staff was crabby

Plussat: Ihana sisustus ja hyvä palvelu koko hotellissa. Hyvä ravintola. Auton parkkeeraus iso plussa. Huippu sijainti.

Plussat: The somewhat "fin de siecle" atmospfare was nice. And the obviously very recent refurbishments of the rooms. My one - nr. 123 - was very, very 1st class!

Miinukset: The elevators vere VERY slow, and the stair - for someone like me (I am 83!) the stairs were not the first option. The breakfast room chaos was really something to write home about...

Plussat: The staircase!!

Miinukset: I prefer a la carte option for breakfast rather than buffet but appreciate the logistics of having a buffet

Plussat: Very helpful staff.

Miinukset: Nothing

Plussat: Amazing breakfast with everything to your heart's content. Great view of the old harbor and the entire marina, and with a great and welcoming staff. The interior is beautiful with a great twist of modern and classic, and has a few displays in the floor where you can see the old building stones from ancient times.

Miinukset: The air condition in the room was very noise when running and had trouble keeping a steady room temperature. Either the room was very hot or very cold. The water from the shower head was either freezing or very hot.

Plussat: Very good

Miinukset: nothing

Plussat: Genova on upea ja erikoinen kaupunki. Hotellin sijainti on tärkeä asia hyvän loman kannallata ja NH Collection Genova Marina on aivan parhaalla paikalla.

Plussat: Location is excellent

Miinukset: The breakfast service was a bit hit and miss

Plussat: Very nice hotel right in the marina in Genoa and just a few minutes walk into the old part of the city - excellent location. We booked a Junior Suite, but when we arrived it was basically just a big room with a comfy chair in it. I spoke to Reception and they immediately found us another room with a balcony and a better view and couldn't have been more helpful. Breakfast is very good, loads of choice and its served in the restaurant which is next to the marina, and there are tables to eat outside when the weather is nice. The beds were very comfortable, the air conditioning worked and everything was spotlessly clean.

Miinukset: There was nothing that we didn't like as such. The safe in the room is quite small - not even big enough for a small laptop computer. A tablet would probably fit, but I had to leave my laptop locked in my suitcase. We ate in the restaurant on the first night and the food was perfectly good, although it lacked atmosphere - having said that, there are hundreds of really good restaurants a few minutes walk away in the town, so its not a problem at all. But these are small details in an otherwise very good hotel.

Plussat: Excellent staff, very helpful and great facilities

Miinukset: Great location, on the waterfront..but a bit away from the must see old part of town..

Plussat: The location was perfect. Our room was gorgeous and the bed was so comfy.

Miinukset: Nothing at all

Plussat: superb

Miinukset: nothing

Plussat: good location and good view

Miinukset: I do not like the room which is facing the street.

Plussat: Great location, nice room with comfortable bed. The breakfast was amazing!

Miinukset: The balcony and the balcony’s door were dirty

Plussat: good locality and view of harbour .

Plussat: Friendly staff

Miinukset: Breakfast too expensive and bad quality

Plussat: Front desk staff is brilliant, nothing was too much trouble. The room and bed were very comfortable. Excellent breakfast buffet. Lovely location we enjoyed our stay immensely.

Miinukset: The diverter on the shower head was stuck, wasn’t fixed for us in time.

Plussat: The room was larger than advertised in photographs.

Miinukset: nothing comes to mind

Plussat: All

Miinukset: Nota

Plussat: Good location, only a 15 minute walk from the centre. Breakfast was really good, overall a modern hotel with great decor.

Plussat: The breakfast was excellent superb choice excellent service and little new editions every morning

Miinukset: A little expensive

Plussat: Excellent room with a large terrace and fantastic views. Delicious breakfast with lots of choice. Courteous staff - nothing was too much trouble Good location

Miinukset: The gym was too hot - need some fans in there.

Plussat: fashionable decor, comfortable beds, friendly staff, beautiful spa area, especially the pool, tasty restaurant, good location, little far from the center though

Miinukset: Almost no wifi which is hard to understand

Plussat: Clean, spacious, well equipped junior suite. Modern. Relaxing spa pool. Helpful staff. Cool.

Miinukset: Expensive bar and mini bar - but we asked for fridge to be cleared so we could restock from Coop over the road.

Plussat: Excellent hotel in a peaceful location.

Miinukset: Everything was perfect.

Plussat: The hotel staff was friendly aside from the gentleman I spoke on the phone, and the hotel was clean.

Miinukset: Given this is a 5-star hotel I was pretty shocked to realize there was only cold water available in the first morning of my stay, which translated in a cold shower and shave. This was my first experience of such a case despite having attended about 150-200 business hotels all over the world. I was even more surprised to see that the hotel had not a single iron available, urging me to attend the congress without wrinkled shirts. I think that such problems (negative experiences) can always happen (although I have to admit it was a bad coincidence to find out about 2 uniquely experienced grievances during my first morning). However, the way how the gentleman at the reception handled my surprise & complaint about these 2 grievances was by far the worst part of my experience. My conviction is that a 5-star hotel should definitely try to make up for such a disruptive guest experience and offer a free massage, drinks or another service such as free ironing. The location of the Melia hotel within Genova is ok but far from outstanding. The hotel has been kept clean and offers a standard breakfast. IMO the breakfast does not meet the standards of a 5-star hotel.

Plussat: It is a small hotel very well located if you intend to visit the Aquarium of Genova. It is in a walking distance of harbor attractions.

Miinukset: The hotel doesn’t have a very large common area. If it is raining, you will have to stay in the rooms.

Plussat: Good location and helpful staff.

Plussat: Great location, very helpful staff, tidy and clean room, excellent breakfast

Plussat: Hyvä sijainti lähellä Porto Anticon käyntikohteita. Jos haluaa kunnon aamiaisen, kannattaa se ottaa hotellissa, 4€. Vastaanotto oli tehokas ja ystävällinen.

Plussat: It's my second time in this hotel, it is in a perfect location in from of the Porto Antico. It's clean, easy, staff is available and all services are ok.

Miinukset: Being there during events is expensive, as expected, especially during Salone Nautico. That said, the only concern was WiFi which is working partially and low speed.

Plussat: Very central, close to main train station as well as the harbour.

Plussat: It's a really nice hotel, with modern rooms and very clean. Really great breakfast !!!. Very close to Genova Marine and Aquarium. The staff was very kind and helpful.

Miinukset: Really small rooms especially for a 5-bed room. The fifth bed was a folding one instead of a normal one. Rooms are small, and there was no room for our suitcases. The hotel is at a nice place (historical center and marine) but everything is so dirty all around. Most of the people around are immigrants and you feel really unsafe.

Plussat: Great for exploring the old city centre and waterfront.

Plussat: Very good location & spotlessly clean

Miinukset: Staff were noticeably less fabulous than elsewhere on this holiday. There are 2 PCs in the lobby. I could not get either one to work for me. So I spoke to the girl on reception. ‘They don’t work’ was the only reply I received. I really needed to use one for 10 minutes to check a work issue. I asked if there was another PC. No, was the reply. Other than that (major) issue.

Plussat: Friendly receptionists. Very helpful with location of other areas of interest. Very helpful with parking instructions. Fantastic hot and cold breakfast buffet for the 4 Euro.

Miinukset: It took me a few trips in the car (1/4 mile loops) to find the correct parking lot. But I finally did. The BW gives you a partner rate of 18 Euro in an otherwise more expensive 24 hour lot.

Plussat: Amazing breakfast (please try the Bel Paese cheese!), great staff, spacious room, dark and quiet

Miinukset: Fixed shower head, secluded location and rather acoustic hallways

Plussat: Henkilöstö ystävällinen ja auttamishaluinen.

Plussat: Good location

Miinukset: Dated

Plussat: Good value breakfast at 6 euros. Free drinks, biscuits etc. (not alcohol) in minibar. Good situation if using Brignole Station and also for catching the Volabus to the airport.

Miinukset: The restaurant is not open between Friday and Sunday for evening meals.

Plussat: Breakfast not included but was good! Nice staff in general. Location was very good with a train station across the road, close to restaurants and shops with a supermarket not too far.

Miinukset: Cleaning of the room before our last night was disappointing.

Plussat: Good breakfast. Quiet hotel even though in middle of city area. Would stay again.

Plussat: Close to railway station for our trip to Pisa. Also on 20 mins walk into centre

Plussat: It is perfect to travel from Brignole station. The area needs more restaurants. They are few and difficult to find in that area. That was our only complaint. The room was perfect.

Plussat: Everything : Staff, location, premises, cleanliness

Miinukset: Very good breakfast except artificial orange juice Pillows too big and too hard

Plussat: Great location, easy access and wonderful staff

Miinukset: Parking was confusing, we were told one thing for the price and then charged another. When we brought this up we were told that the other employee spoke out of turn and we had to pay a higher price than the original quote.

Plussat: Great location, great value for money

Miinukset: Not as modern as other hotels, but i find this is typical in Italy

Plussat: Comfortable. Good location

Miinukset: Car park. Difficult access

Plussat: It was such a lovely hotel and the location is great Parking is 21euro but is very easy and under the hotel

Miinukset: Paying parking however you pay parking anywhere

Plussat: We got in really late so it's unfair to judge what is around the hotel, except to say there were only a few restaurants open when we arrived. The hotel itself was like staying in a hostel. Very, very, very small rooms. We chose not to eat the breakfa

Miinukset: Room size, weird parking arrangement, breakfast.