Giza hotellit Al-'Umrāniyah

Plussat: Cleaning, staff

Miinukset: Nothing

Plussat: Staffs lady Good treatment and deal with the client or lined men opposite that

Miinukset: Mattress should clean more

Plussat: I can't complain about anything at the hotel. The guy at the reception was very very helpful. The waiters in the restaurants and at the pool were very cheerful. Breakfast was amazing. Everything really exceeded my expectations. Will definitely be back soon

Miinukset: The air condition at the room needs to be colder

Plussat: Very nice staff . Good air conditioning.

Miinukset: Very bad internet. It’s a old hotel .

Plussat: Fun place staff were cooperative Pool is good

Miinukset: Air condition was not working properly

Miinukset: Menu should change it f

Plussat: 8. The breakfast is OK. 9. The staff is friendly, but the system does not allow them to be responsive and positive.

Miinukset: 1. The Wi Fi is so weak and continuously disconnected. 2. The TV is so bad. Some channels are so fuzzy and annoying to watch. This is something the world has forgotten after the introduction of receivers. 3. The room is noisy because of the music in the pool area. Although, I have requested a quiet room but nothing was done. 4. The tea cattle which is a standard piece of equipment in majority of hotel rooms, is considered extra and should be paid for separately in this hotel. 5. Despite informing the hotel that I am arriving 13-14 hours, I had to wait from 13: 30 to 15:15 to get into my room. 6. After extensive negotiations, they agreed to cancel the last day of my reservation. 7. Some of the equipment in the room was so obsolete and out dated.(similar to the TV)

Plussat: It was very spacious room And clean

Miinukset: Reception staff not friendly

Plussat: It is a quiet place Nice swimming pool

Miinukset: The wifi is very poor in the room

Plussat: Location, female staff, managers, food in restaurant , spectacular Swembool and the cleaning

Miinukset: The Swembool should open at nighttime

Plussat: Clean place and pleasant stuff

Miinukset: Little t.v and not programmed. No minibar No boiler

Plussat: I didn't take it

Miinukset: Everything

Plussat: En ottanut maksullista aamiaista. Pidin sitä yleiseen hintatasoon nähden liian kalliina ( 6-7USD). Huone oli siisti ja tilava. Sänky ja tyynyt olivat erityisen hyviä. Huoneessa oli hyvä koneellinen ilmastointi, jonka sai myös pois päältä. Turvallinen ( laukkujen kontrolli ulko-ovella 24/7). Useita turvamiehiä jatkuvasti työvuorossa. Kulman takana useita pieniä kauppoja, mm. erityisen hyvä leipomo, josta sai tuoretta, vastapaistettua leipää, piirakoita yms. vielä illallakin. Huoneessa oli jääkaappi.Taksit tulivat nopeasti ja olivat turvallisia. Hotellissa oli ulkouima-allas. Huoneessa oli parveke. Hotellin vieressä kahvila. Huoneita myös tupakoiville. Tupakointi sallittu myös julkisissa tiloissa, mutta ei haitannut ( tehokas ilmastointi).

Miinukset: Wifi ei toiminut, mikä hankaloitti työmatkalaista erittäin paljon. Pankkiyhteydet eivät toimineet, joten jouduin maksamaan 7 päivän yöpymiset saapuessani keskiyöllä heti käteisellä ( yli 200USD) näkemättä huonettanikaan. Yläkerrosten huoneista pyramidit näkyivät, 1. kerroksen huoneessa puu esteenä, mikä tosin ei haitannut. Sijaitsee runsasliikenteisen kadun varrella, mutta meluun tottui nopeasti eikä haitannut. Vedenkeitin huoneessa olisi ollut kiva vaikkapa aamukahvia varten.

Miinukset: They need some improvement in the rooms

Plussat: Good location

Miinukset: The guest stayed in the hotel out of control to much noise special at night time

Plussat: Nothing good

Miinukset: A/c not working Very old furniture No carpet in rooms Unfriendly staff Asking for tips When the room service staff wants to clean up the room they knocked the door for one time and opened when I’m sleeping

Plussat: Bakery was good

Miinukset: Cleanliness,staff @restaurant were noisy fighting in a loud voice !! ,tables weren't ready by any means, lighting in room was very bad, bathroom was awful, bed sheets were old & dirty full of hair & stinks ,towels were old & rotten even after they changed them. Coffee was bad.. The reception sent somebody to my room around 7:30 pm. Pushing & hitting the door as if there is a fire !! He scared us to death he didn't stop even when we asked him for a minute to open the door he kept hitting as if he was going to break it down!! When we angirly opened he didn't apologize he just said reception wants you down to pay your second night !! We thought you left !! UNPROFESSIONAL AT ALL ,RUDENESS ATTITUDE, UN ACCEPTABLE BEHAVIOR. WILL NEVER REPEAT THEIR EXPERIENCE AGAIN.

Plussat: Very normal hotel, just the price was reasonable!

Miinukset: The check in process was very slow, the room is very old and very dirty, the bathrooms need to be improved. The hotel is very traditional, need to be renewed!

Plussat: I didn't like anything from this hotel special the staff and the security is so bad and not professional

Miinukset: The staff and the security of this hotel is so sbad and i advice anyone to not go to this hotel

Plussat: Staff/location

Miinukset: House keeping needs more attention for bedding and in particular cleaning . Garage can in washroom needs to be replaced .

Plussat: The swimming pool The room lighting The room view

Miinukset: The AC of the room The fridge of the room The shower head of the bathroom Stains were found in the bath sink An amount of 50 L.E was stolen from my wife's purse The reception received an amount of 86 L.E during the checkout after they received the whole stay payment at the checkin