Granbury hotellia

Plussat: Food was great and Glen & Betsy were amazing hosts. We would definitely stay there again!

Miinukset: Not a thing.

Plussat: The lakeside location is very inviting, and the beds comfortable. We really enjoyed the great coffee and snacks provided in the lobby.

Miinukset: No continental breakfast

Plussat: very clean,24 coffee bar that was out of coffee that out of coffee most of the time.Breakfast overdone-lost their chef. Staff polite. Location perfect.No barhtubin king rooms.

Miinukset: short on food quality.

Miinukset: Although I felt the bathroom was really clean, I did notice some, very little, mold on the edge of the bathtub.

Plussat: That it's right on the lake.

Miinukset: The lobby was humid.

Plussat: Pool, staff, breakfast

Miinukset: All good

Plussat: Everything was very nice. Indoor pool was great.

Miinukset: Breakfast service was very slow. Seemed understaffed. Breakfast buffet please. Everyone in our group (5 rooms) had trouble with their keys. Need to allow more than one digital key per room.

Plussat: Looking forward to staying here again.

Miinukset: No complaints - everything was great!

Plussat: nothing

Miinukset: everything

Plussat: The staff was friendly and informative

Plussat: The staff is friendly and made you feel at home. Lake view from 3RD floor is beautiful especially at night. Would definitely stay here again

Miinukset: Everything was perfect...

Plussat: the lake view

Miinukset: yes, reserved a room with a king bed and got booked in a room with 2 double beds, when called down to the front desk they said they didn't have any available.. why wouldn't they tell you that at the time of booking?

Miinukset: Room location, room cleaning not good

Plussat: great for visiting family

Plussat: Kids enjoyed watching pancake machine prepare their pancakes.

Plussat: The second room we were given (after asking for a change from the first one) was actually very clean and the bed and pillows were comfortable.

Miinukset: We were very disappointed with the location of this hotel as it was not close to the downtown area nor was it "a short walk" to the lake as described. The service was especially unprofessional from our first registration to our checkout. Never again.

Plussat: Awesome employees.

Miinukset: No

Plussat: The front desk staff were nice yet had some problems with check in.

Miinukset: The beds are the most uncomfortable beds I've ever slept on. For the price they are terrible.

Plussat: Nice staff. Good Breakfast.

Miinukset: Paint chipped around elevator door and the elevator sounded like it was going to stop working at any time.

Plussat: The staff was the best!

Plussat: It is clean, roomy & the staff was super friendly and helpful. I would definitely stay there again.

Miinukset: It was a little pricey but it was a great stay!

Plussat: Cleanliness and staff were great! Overall experience was great!

Miinukset: Only complaint was the air conditioner in the room. It wouldn't cool very well unless you dropped it all the way down to 60.

Plussat: The omelette were good. Beds extra comfy. Indoor pool n hot tub

Miinukset: I can't think of anything that I didn't like

Plussat: The room was very clean and the bed was just like home--comfy and choice of different types of pillows. Although there were many families with children the rooms were quiet and relaxing. Free Wifi too, breakfast and keurig in room.

Miinukset: The breakfast area was a bit cramped and noisy but that comes with the children staying that particular night--it was a festival night and there are many family attractions around, so only a minor inconvenience.

Plussat: Nice area - friendly staff, clean and comfortable

Miinukset: The bed wasn't as soft as most Holiday Inn Expresses.

Plussat: Location breakfast room clean and great size

Miinukset: shower did not work properly

Plussat: Very nice hotel! Also very friendly staff. Exceeded our expectations.

Plussat: plenty of room in the suite

Plussat: Great room, great location and great staff.

Miinukset: Pet peeve...black mildew around shower.

Plussat: Everything. The hotel was clean, the staff was friendly and helpful. The breakfast was good. The bed was firm, but not uncomfortable. The AC unit was noisy, but it worked well.

Miinukset: The indoor pool/hot tub area was extremely over-chlorinated. We couldn't stay there long, the chlorine started to burn our eyes and make us cough.

Plussat: Friendly staff

Miinukset: 1. Had to reboot cable tv 5 times in 4 days 2. Several bad stains on couch 3. Desk chair was torn and would not raise high enough to adequately use desk 4. Ptak unit kept room much hotter than setting

Plussat: Location and front desk staff

Miinukset: it seemed old and outdated. chair by desk was torn on top and height adjustment was broken. chair should be thrown away. No toilet paper holder- it was broken. bathroom was small towels were very thin

Plussat: The staff was very friendly and offered a generous thank you gift for staying during the spartan races.

Plussat: The room was nice it was clean there plenty of towels

Miinukset: No

Plussat: Very clean. Loved the Big Comfy Bed and sooo comfortable pillows.

Miinukset: I really wanted to use the Hot tub but it looked really milky and the chlorine was really strong in the room. Other than that it was a beautiful room.

Plussat: The breakfast was actually great, as compared to other motels in this class.The staff was really friendly and helpful.

Miinukset: I really don't know except there was a detection of smokers in adjacent rooms. Because the smoke filtered into our room. And there was a misunderstanding about the price. But other than that it was a good stay.

Plussat: Staff was very accommodating when I accidentally booked the wrong night.

Miinukset: First room they gave me was dirty. Bed slept in and bathroom dirty and towels on the floor. The room hadn’t been cleaned. Tv didn’t work and there was not an iron in the room.

Plussat: The coffee being ready around the clock.

Miinukset: trimming missing in room, bed bug bites,handicapped bathroom didn’t drain to the drain but instead to door where I nearly fell 3xs/bruised arms.fire alarm going off at 1:15 am to after 3 am and all we received was a half hearted, ‘sorry.â€

Plussat: Very quiet and clean. Breakfast was a little lacking but acceptable

Miinukset: Was a good trip

Miinukset: The remote wasn't programmed to operate the TV plus it was missing the battery cover and the batteries were being held in by tape

Plussat: Newly remodeled! Everything was wonderful!

Miinukset: No

Miinukset: Needed better pillows. Had 4 tiny half sized pillows for a king sized bed.

Plussat: Convenient location.

Miinukset: A lot of noise on floor above us.Very uncomfortable pillows.

Plussat: location

Miinukset: no

Plussat: free breakfast

Miinukset: The lobby, hallways, and the elevator were hot

Plussat: Friendly stagf

Plussat: Close to everything. Central for food, entertainment, work, and play. Very pet friendly!!

Miinukset: N/a

Miinukset: People hanging around on the balcony and parking lot.

Plussat: Good location to Wine Walk.

Miinukset: Pillows were tiny and very uncomfortable. A/C did not get very cold. Shower faucet did not work properly. Pasteries from breakfast were still sitting out when we checked in at 4 pm.

Plussat: Staff friendly and helpful.

Miinukset: CleanlI essential below average.

Plussat: That shower was amazing! Love the water pressure! My son says it knocked the demons out haha

Miinukset: My sheets were not fresh, that's gross. Rest was fine. We chose sleeping over breakfast

Plussat: For the price the staff, facilities, and breakfast ...especially the breakfast,was very poor

Plussat: Convenient

Miinukset: Smelled like smoke

Plussat: The room had been remodeled in recent past. Price was very good.

Miinukset: Continental Breakfast was sketchy both mornings. Individually wrapped slices of bread & biscuit (no pastry), cold cereal, waffle iron but it wasn't hot. Fruit consisted of one lone orange. Only one set of soap/shampoo/room coffee per visit.

Plussat: I did not have to take room service and getting replacement towels was not a problem.

Miinukset: Mgt said she'd check for me about getting another day added to my stay. She said she'd try to move something around for me and let me know. She did not contact me and was unavailable b/c she was off work for the weekend. Bathroom light was very dim.

Plussat: The staff was very pleasant and there was free Wifi service and the hotel is next to a couple of fast food places.

Miinukset: The hotel was average for the price and the continental breakfast was disappointing.

Plussat: Location was good for Glen Rose Pony Shows. Room was comfortable.

Miinukset: Needed more parking space after 10 p.m.

Plussat: The check in was quick. Breakfast menu was good and the attendants was quite friendly.

Miinukset: The bathroom door had hole in it and the paint was peeled by in the bathtub

Miinukset: Room smelled like smoke. Sisters room was not clean around baseboards and trim. Looked like a dog had peed all over it. She changed rooms two times to find a cleaner one.

Plussat: The front desk staff was very nice and personable, were very willing to help. The location was pretty nice, it's not close to the square or beach if you need to walk, but the drive is very short and it's very close to many grocery stores and reaturaunts.

Miinukset: The carpet in our room made our feet black by walking on it barefoot. Our room also smelled like stale bread the whole time and after talking with another guests they said theirs was the same I didn't bother asking for another room. The shower was also nasty and there were hair clumps on the shower head that had not been cleaned off. Luckily the bed and towels were clean, but otherwise it just wasn't the type of stay in used to and would prefer something else

Plussat: The bed and linens were great! The room was very clean.

Miinukset: The air conditioner was so loud. It sounded like a jet was taking off. (I did report it at check-out.)

Plussat: Location

Miinukset: Beds were not comfortable

Plussat: location

Miinukset: No bathroom fan, stains on carpet, leaky tap, gross bath caulking.

Plussat: This hotel was a nice stay and I will stay there again. The hotel staff was extremely helpful and courteous specifically the ladies that put up breakfast that morning. I left right at 6 and they were adamant they made sure i had breakfast. very sweet.

Miinukset: The carpets were still wet when we checked into the room - I'm glad they keep the rooms clean, but that was somewhat uncomfortable. The bathtub in my room needed to be replaced they tried covering extensive damage with a bathmat.

Plussat: Food service employee was extra accommodating as we arrived late for breakfast. I had 2 young children who were hungry and very grateful to have their individual choices of breakfast.

Plussat: Nothing

Miinukset: I was accused of smoking when I didn’t and now have a fraudulent charge on my account

Miinukset: Slow wifi and internet would often go down for long periods of time.

Plussat: Open grassy area to walk my dog and that he is allowed with me

Miinukset: The big grassy field lol

Plussat: Desk staff were awesome.

Miinukset: Coffee cups were tiny. Found an old cup of orange juice in room. Room was nice but not as nice as same room at LaQuinta New Braunfels.

Plussat: Very comfortable bed. Easy to find location on the main highway.

Plussat: The location

Miinukset: The room had a bad odor and most of the outlets didn’t work. The ceiling in the bathroom looked like it was going to fall out.

Plussat: They did not answer the night entrance

Plussat: People down the hall were having an argument and slamming doors making so much noise.

Plussat: Everything was great I couldn't have asked for a more comfortable stay only thing that I had a problem with his was there was no soap in the bathroom other than that everything was great I would recommend this motels stay to anyone

Miinukset: Having soap in the bathroom

Plussat: the fr6nt desk/owner was really sweet she made the whole experience

Miinukset: breakfast

Plussat: Location

Miinukset: One room Was not cleaned from the last guest, no sheets, towels. Had to be moved to another room as they did nothing the first time it was reported 4 hrs earlier

Plussat: Love the location and staff was great.

Miinukset: One of the pillows seem to smell like vomit did not use it!

Plussat: Easy to find. Nice renovated rooms. Too crowded to be able to get breakfast. Staff was very professional and great help

Miinukset: A little more clean outside area

Miinukset: Tvs didn’t work in the two rooms we had. 1 room received only one channel and the other had no signal at all.

Plussat: Older building that has been remodeled and updated correctly. Rooms are clean and outfitted for multiple visitors. No odors or stains. Friendly staff. Huge pool. We will be back.

Miinukset: Card reader down, no biggie

Plussat: Room was large comfortable...plenty of room for granddaughter to play

Miinukset: Ould find nothiing wrong

Plussat: The location of our room.

Miinukset: We had to exchange our used damp towels each night to the front office for clean ones. They only cleaned & made the bed on our 4th night there.

Plussat: Location , good breakfast

Miinukset: Nope

Plussat: Friendly Staff

Miinukset: Photo of the hotel makes it look like there is a hot tub, but it's not.

Plussat: Excellent comfort and loved the pillows!

Miinukset: N/A

Plussat: Quiet location. Easy access to main roads

Plussat: The staff was very friendly and helpful especially Madonna the night clerk.

Miinukset: The quality of the plastic forks, knifes, and spoons in the breakfast room could be better.

Plussat: Just a very pleasant stay.

Plussat: Close to everything we needed

Miinukset: Slow to no internet, we got a smoking room but it was not clean and no attempt made to make the room smell somewhat fresh.

Plussat: Beds and pillows were very comfortable. Breakfast was adequate. Individual environmental control unit in rooms, Coffeemaker, fridge and microwave in room. Neutrogena shampoo, conditioner, and lotion in bathroom. Easy access to restaurants, bars and shopping.

Miinukset: Bathroom needs updating, the location of the door into the bathroom was very awkward. Although the cleaning crew came into the room, felt it was a very haphazard job (i.e. beds and pillows still disheveled, coffee pack still in coffeemaker, coffeemaker not cleaned). Expecting a little more upgraded property based on chain.

Plussat: Close to our destination.The carpet going upstairs needs a lot of cleaning.otherwise nice.

Plussat: Close to the Spartan Race we attended

Miinukset: We had three people in a room and towels for two people. You know how many are checking in why aren't the towels available?

Plussat: $259/night. NO elevator, room smelled heavily of Cigarettes!, toilet wouldn’t flush, TV got very few channels. Not even local News

Miinukset: Price, smell, mo elevator, non working toilet

Miinukset: There were roaches and when I told front desk they had no spray. They were everywhere. In the fridge, on the nightstand, and several on floors and walls. I was grossed out.

Plussat: Friendly staff and convenient location. WiFi included.

Miinukset: The staff where very apologetic, but it still didn’t make up for the bed bugs. Not something I expected to encounter at a brand name hotel chain. It’s an older building (no elevator, well worn/stained carpets in the halls). And the included breakfast was bland to say the least.

Plussat: Easy checking in. The bed looked so inviting after a long day.

Miinukset: The breakfast was cold.

Plussat: Convenient location

Miinukset: You could hear everything above you and beside you.

Plussat: Bed was clean and comfortable Sheets were clean Facility conveniently located

Miinukset: 1-Never had hot water, 2-door to bathroom did not close without slamming it, 3- heater in room did not function properly (had to raise temp to 76 to get it to be 72), 4-desk clerk failed to set door key to last for the 3days of our stay, so key didn't work 5- breakfast bar had hot water but no tea bags 6-hot water was not actually hot, it was luke warm