Guadalajara hotellit lähellä Museo de Cera

Plussat: Good location and very clean

Miinukset: everything is good along with good service!!:)

Plussat: So many things. The buffet breakfast exceptiinal

Miinukset: Could use a mirror above the desk.

Plussat: Everything.

Miinukset: Nothing. Great hotel. Great management.

Plussat: The price

Miinukset: Nada

Plussat: How clean it was

Miinukset: More options for the kitchen food

Miinukset: In general wi-fi was rather weak.

Plussat: Lovely staff, all very helpful. Room was lovely and the cenre of Guadalajara is on the doorstep.

Miinukset: Black out curtains.

Plussat: Amazing place and amazing staff! My husband got ill on this trip and the stuff - especially Daniel Lara - have been extremely helpful! Very much recommended!

Plussat: Front desk were professional and welcoming; both concierges were wonderful.

Miinukset: No. And I travel for a living and can be very picky!

Plussat: I liked how friendly the staff were and helpful in accommodating for our needs.

Miinukset: I had requested that the three rooms I reserved were next to each other , however, one room was in a different floor. If all three rooms couldn't be next to each other, I would've been satisfied if at least they were all in the same floor.

Plussat: On site restaurant was fine. Concierge was very helpful. Location is superb. Lots of pedestrian only streets. Disney quality clean.

Miinukset: Nothing. And I travel for a living.

Plussat: Although the breakfast wasn't free it's worth getting. It's super delicious and reasonably priced.

Plussat: Happy and gracious staff. Delicious buffet.

Plussat: Great location, very clean, felt very safe.

Miinukset: the noisy bar across the street until 2am.

Plussat: First a review the hotel, and location was easy access for walking in downtown perfect. Then we had in our stay breakfast every morning, it was good. There is one waitress specially always very cordial, she wears glasses I think her name is brenda.

Miinukset: As our stay was for 14 nights on a vacation, on our floor the the 3rd floor they started to do on several rooms remodeling. No one never came up to say if the noise bother us, my husband and I were about to ask to be moved to another floor. It was next to our room, ripping out floors, like a construction job noise, but we just deal with it for couple of days.

Plussat: Location cleanliness

Miinukset: No coffee maker

Plussat: This place is perfect in every way!

Plussat: Nice and modern.

Miinukset: Very nice hotel, centrally located.

Plussat: Friendly staff, convenient location and I love entertainment at night!

Miinukset: I noticed that the bed covers were dirty, I let them know and was changed immediately. Thank you

Plussat: Modern, clean, and a great value.

Plussat: Hotel has everything, location,good ratio;money vs services rendered, exelent staff. Make sure to reserve with breakfast witch is highly recommended.

Miinukset: I can't think of anything.

Plussat: Great hotel in a great location.

Miinukset: Nothing.

Plussat: We had a pleasent stay. The rooms were big and very clean, not noisy, the staff was friendly and always willing to help.

Plussat: I select the Portobelo Hotel every time I travel to Guadalajara. I have stayed there on 4 different occasions, and I had a very good experience every single time.

Plussat: Location parking staff

Plussat: Did not have breakfast here location is great

Miinukset: It was all around great provided cribs for babies no charge

Plussat: To sum it up... this hotel and the staff members far exceeded my expectations. The staff were extremely good and accommodating towards my 9 year old daughter. They went beyond the call of duty. I could not be any happier and would definitely stay here again, without a doubt, on our next visit. Most importantly they were like family to us.

Miinukset: There was nothing I did not like.

Plussat: The rooms were nice and clean, just as the photos show. We went to the restaurant for dinner, and that was really, really good with a wide variety of Mexican dishes. The breakfast buffet was good, too, with hot and cold items. The prices for both of those were great. Dinner for 20 people was 2429 pesos, or about $130; breakfast for 20 was 1829 pesos or $100. It wasn't far to walk to the cathedral area and lots of great sites. I didn't go out walking at night, but during the day it seemed to be a safe neighborhood. It was nice, too, that they had a computer down in the lobby that anyone could use.

Miinukset: The staff was friendly at first, but seemed to grow less so as I had more requests/needs. We had a large group, though, so as the coordinator, it wasn't really a lot to ask for the number of people we had (I wasn't just being high maintenance). Part of the issue may have been that their English wasn't so good and my Spanish isn't so good. Whatever it was, it wasn't the best experience of service. Also, the street seemed noisy at night, but as we went to other towns, by comparison, it wasn't. Mexico is just kind of a noisy place.

Plussat: The staff was friendly and spoke English. The location was great and very close to the central square. If you are a gay traveler, there are some gay spots nearby. Easy to get around, and the hotel has parking. I didn't use it, but might in the future. Two free bottles of water every day if you needed them. The bed was comfortable and the sheets high quality. Overall, this is a great place and would stay again.

Miinukset: I discovered I would not have hot water in the shower in the afternoon the first few days of my stay, but when requested someone fix it, they did. Also, the ceiling air conditioner (good cool air) leaked on the credenza and could have damaged my Mac computer, had I not had it plugged closer to the outlet No bueno! Once reported, a staff person arrived in 30 minutes to fix it. I had to constantly get new keys to open the door. Every time I left during the day and came back, I had to go back downstairs to get another key. Not sure why, but it was annoying.

Plussat: Everything

Plussat: I liked the staff and the location. They are very helpful and always with a smile. It is a good located place so you can move to any part the city easily, walking or by transport, many public transport stations nearby.

Miinukset: The tours operator they partner with. More specifically the tour to Chapala wasn't good enough. I think the place is pretty and sure you can do/buy stuff but there were no recommendations from the guides (which were nice and wonderful people). Basically the tour plan was driving us to the locations and back to the hotel.

Plussat: Not too far from the center (about 10 mins walk maybe) and the hotel itself is clean and comfortable. The WiFi is strong and there is even a small library space where you can go to get some work done at any time. Beds are comfortable and rooms are spacious. We extended our stay one day.

Plussat: Spacious room. Comfortable bed. Quiet.

Miinukset: Location is a gritty commercial area of downtown Guadalajara. Not pleasant for walking or sightseeing.

Plussat: The location was amazing, close to all the main places for my visit

Miinukset: The room was kind of small

Plussat: Staff is super friendly and will try their best to please you. grsuoer nice and happy staff.

Miinukset: breakfast not included, Internet barely works, cable doesn't work most of time, AC wasn't working well.

Plussat: Comfortable beds, decent shower, GREAT LIGHTING, so many hotels are so dim, restaurant was delicious and convenient, good location for the centro, helpful staff, so reasonanable in price

Plussat: Love the proximity to EVERYTHING! The hotel was overall clean and comfortable. The staff was extremely nice except one person. The whole process was relatively easy.

Miinukset: The fact that there is no parking at the hotel was a little frustrating but I understand why. The length of time it takes to actually checking when you already have a reservation was pretty frustrating.

Plussat: Great location, excellent service. I really enjoyed the inerior design and facilities. The staff were amazing, soft speaking english and helpful. The lobby attendants were all well trained and fluent in eglish. The breakfast was really good with various options, well prepared and delicious. the breakfast hall has an amzing views of cathedral.

Miinukset: The wifi signal in the room was not strong enough and my room had no view ( 525)

Plussat: Central location

Miinukset: Room service food was not as described on menu. They need to improve their quality or use more accurate descriptions in English. For example ‘turkey breast on ciabatta’ arrive as a submarine roll w a single piece of deli-cut turkey (or head-cheese, hard to tell), w/mayo and American cheese slice, neither mentioned in description. At any rate, not exactly what we’d ordered. We were both under the weather and couldn’t go out, so ended up just eating the fries. :(

Plussat: Room was very spacious. Location was excellent and staff was very friendly and accommodating.

Miinukset: Towels and robes were kind of rough

Plussat: Nice breakfast

Miinukset: The property charged me more than I booked - they said that my credit card was too close to expiration and when I showed up they refused to give me the original rate!

Plussat: bathroom is small

Miinukset: The room is very small, breakfast is terrible, not fresh, bedsheet is dirty, looks yellowish, bad experience.

Plussat: The view that I had from my room. Breakfast was excellent eggs made to order.

Miinukset: Entering the hotel and leave in the hotel

Plussat: It was noisy and hard to rest since there was a wedding on the top floor

Miinukset: The modern decor

Plussat: Location and the breakfast

Miinukset: Tried to check in at 2:30 and was told I would have to wait until the official 3 pm check in time. Waited in the lobby until 3pm... and it took them about 20 minutes to check me in.

Plussat: Excelente location, nice room with a balcony and excelente view of Cathedral and sate government palace. Breakfast was good restaurante had amazing view to de east and sunrise. Price for room was great....

Miinukset: Constant water droping noice outsider the room that did not let fall asleep. Bed was okay but pillos were not the best.

Plussat: nothing

Miinukset: very bad experience in this hotel, the bed is very hard, bathroom very dirty, it is in the city center, but very noisy even if close the window, breakfast is very poor, fruit is not fresh, I don't like it, never stay here again'

Plussat: We enjoyed the entire stay.

Plussat: Great location. Within walking distance of the largest indoor market in Latin America, the Cathedral and all of the wonderful street musicians that we found at all hours of the day.

Plussat: The breakfast was great! Friendly staff and eggs made fresh to order. Fresh fruit as well.

Miinukset: The beds were hard, small and uncomfortable. We had a room in the back without a view I imagine the ones with a view are much nicer.

Plussat: The staff were friendly and accommodating.

Miinukset: Thank good our stay was only 3 days. When we originally checked in we were assigned a room that smelled like something had died in it and we had to request a change.  I'm not really sure where to start so I will start by saying that the staff was friendly and accommodating and if not for them we likely would have asked for our money back and gone elsewhere.  Yes, this is a very inexpensive hotel, as it should be because it is very tired and in need of an upgrade and a scrub down.  The only nice thing about it is the rooftop terrace.  Although we didn't use it the pool seemed clean.  The rooms were well cleaned by the cleanings staff but they are dark, dingy, the beds are hard, the balcony doors did not open and it all felt uncomfortable. The hallways and the rest of the hotel are not clean and maintained well. . If you are looking for a hotel with rooms to chill after a day of walking this is not the one for you.  The location was ok as it was in the historic center of Guadalajara but for me the whole city was unimpressive. 

Plussat: Nice comfortable beds, great wifi, outstanding breakfast and nice restaurant for dinner.

Miinukset: Other guests were very loud in the evening until quite late and the building echoed the sound. There were not a lot of food options close to the hotel which made finding a dinner spot within walking distance quite hard.

Plussat: Location

Miinukset: Poor WiFi service Hard mattress

Plussat: Service

Miinukset: Nothing

Plussat: Very good location, easy walk to plaza and shopping. Beautiful historic building. Roof top pool (no shallow end for small children).

Miinukset: Very firm beds

Plussat: It is a beautiful building and ellegant hosuse. It seem like a familiar house

Plussat: Beautiful hotel right in the center of Guadalajara

Miinukset: .