Guildford hotellia

Plussat: The property is really nice and very old (oldest part 1590). Beautifully located in the hills of Surrey, nearby nice small towns. Good access from Harwich and Dover. Feels like you’re in the middle of nowhere, but actually, you’re not! The owner, Gill, is a very kind woman, does her utmost to make everything comfortable for you. The whole weekend has been relaxed and the breakfast was very nice. Neat bed and bathroom, really very very good.

Miinukset: Nothing!

Plussat: Excellent Breakfast freshly prepared in a beautiful setting

Miinukset: n/a

Plussat: Great location, Friendly, welcoming owners & delightful accommodation. I would definitely recommend staying at Lockhurst Hatch Farm. A wonderful stay!

Miinukset: N/A

Plussat: An authentic English Bed and Breakfast in a rural area.

Miinukset: The same--it's an authentic English Bed and Breakfast in a rural area.

Plussat: Beautiful area, lovely accommodation and charming host. Yummy breakfast!

Miinukset: Nothing not to like!

Plussat: A very idyllic spot.

Plussat: Breakfast generous. Fresh eggs and honey from the farm on homemade bread. Owner really helpful and generous with information. Location beautiful and peaceful. Directions to property from owner good. Cottage characterful. Parking easy - need a car to get to villages, but walking tracks from the property. Bedroom cosy and well equipped.

Miinukset: First day breakfast yogurt and berries not quite defrosted. Bathroom small and showerhead is on bath taps - Fine for us but not for larger people. Information about bedroom accommodation on website bit unclear. It is in fact a family room - one double and one single so can be used flexibly for family of 3 or couple or twin.

Plussat: Lovely peaceful setting with everything you need for a beautiful break away! Breakfast was amazing and they could not do enough for you! Will definitely be returning

Miinukset: Would of been nice to see more animals on the farm

Plussat: Brilliant breakfast. I had a typical English breakfast, sausage, bacon, egg, mushrooms etc and it was delicious. Other options were available.

Miinukset: Nothing to complain about.

Plussat: We had a warm and friendly welcome and the lady was very helpful. She was very knowledgeable on the local area and we found it very nice and peaceful.

Plussat: Room was amazing the best night's sleep I've had in ages. The bed was enormous and the room was beautifully decorated. The bath was just a wonderful touch. Will be returning.

Miinukset: What's not to like

Plussat: Great staff, lovely decor, fab food.

Plussat: The breakfast, like dinner was excellent, freshly cooked, high quality. You have a selection form you fill in the night before, not a problem to me. Room beautiful decor, quiet, clean, well equipped and a big desk.

Miinukset: If I could make one criticism it would be the strength of the guest wifi in Room 2, in the bar it was good, but the room struggled to get any wifi at all. Phone signal is not good in the area so you need the wifi to make calls.

Plussat: great staff and great rooms

Miinukset: after 11pm you can't get access through front door which is difficult as you need to go up a fire escape overpriced for what it offers - should be cheaper rate

Plussat: Fabulous place to stay surrounded by lovely countryside and lots of lovely walks. Staff super friendly, great food and great breakfast. All round great value for money. If you are in the area don't stay at a big chain hotel - stay here!

Plussat: Lovely location, room was perfect!! Loved having a bath in the room.

Plussat: This was our second visit to the Percy Arms and the whole experience, both times, has been great. From the oh so comfy beds and indulgent toiletries to the amazing food and friendly service - everything has been thought of to create a relaxing, calm and cosy atmosphere. We are sure to be back again sometime:)

Miinukset: We liked everything:)

Plussat: Brilliant food, great attentive staff.

Plussat: Large room, quality accoutrements, and solid service both in the evening and for the morning's breakfast. Tasty food, too!

Miinukset: It was quite warm in the room until the middle of the night, but thereafter, it was pleasant.

Plussat: Pleasant staff, clean, attractive room, interesting dinner menu

Plussat: All the staff were cheerful and courteous. The food was excellent and interesting. There was a good range of cask beers which were all kept well. There was a pleasant and comfortable atmosphere throughout and the décor was well coordinated and thought out.

Miinukset: Whilst the room was well cared for and nicely decorated. some of the soft furnishings could do with refreshing

Plussat: Clean

Miinukset: Pillows on one side of bed very soft some people might like that I didn’t

Plussat: Clean and tidy, nice towels

Miinukset: Bar was expensive, £4.75 for a bottle of Peroni? Breakfast finished too early

Plussat: Very clean very basic

Miinukset: Noisy - thin walls. Noisy people in hallway late at night shouting

Plussat: The staff and help were excellent.

Plussat: Lovely hotel and the honesty bar was a nice touch

Plussat: Excellent location and great to have an outside area to sit and enjoy the evening sun! Had dinner at the hotel which was excellent and a superb breakfast too!

Plussat: The whole Hotel is very nicely decorated and has many comfortable benefits including the honesty bar and comfy seating area. The restaurant looked beautiful although we didn't eat there the menu looked very good. The garden view from it was very pretty and everything well maintained to a high standard. The staff we encountered were very helpful and well mannered. Checking in and out was pleasant. On check-out we were asked how our stay was. The young man took all our comments in good grace as it was meant. Constructive critism for the hotel owner to consider for some improvements. The cost of the stay was very reasonable compared to others in the area and was convenient for Guildford.

Miinukset: The hotel as a whole was very nice.. However we stayed in room 5 which is under a first floor room which has extremely squeeky floorboards. This room also backs onto a staircase. Both these facts made for a very noisy stay late at night, through the night and in the early morning. Perhaps most other rooms here would not suffer this fate. The pillows and mattress did not have protectors on them which they should do. Both for hygiene and the hotel's mattress longevity. Some of the furniture was badly marked... Placemats for tea cups would prevent that. There is the floorspace for the bed to be moved over. The bathroom door opens onto the end of it causing a hazard. Finally the hot water in the sink is scalding hot, being set so high that its causing the tap fitting to swell and sieze up making it difficult to turn off. We didn't use the "cool" shower bit it looked good!

Plussat: Excellent hotel at a great price ! Would have stayed longer!

Plussat: Kind and helpful people.

Plussat: It was clean

Miinukset: Very small room and noisy walkway outside the door

Plussat: this is my second stay and both times have been great. Clean and friendly and great value

Miinukset: Verry good

Plussat: Loistava ja maukas.

Plussat: Comfy bed, nice shower head, clean and modern room. Liked the ability to make coffee and tea and the fan was nice. Staff was very kind. Beautiful hotel and location. Happy to come back here.

Miinukset: Just two minor things: towels smelled funny and the shower didn't get really warm.

Plussat: If I am working in Guildford again I will 100% stay here. I had to do a rush check-in to make dinner in the town and the staff were great. This venue is clean with a modern feel. It is close to the station (4 mins) and has a nice honesty bar if you need to relax once you are back.

Miinukset: No complaints.

Plussat: Bottled water provided in the rooms. The fried eggs at breakfast were some of the best I had when staying away

Miinukset: More milk could have been provided in the room

Plussat: Friendly service good location just 7 minutes walk from train station. Very clean and comfortable.

Miinukset: Shower was a bit hard work. The shower head would only point towards the shower door.

Plussat: Excellent location with nicely decorated and very clean rooms.

Miinukset: The double room we had was extremely cramped yet classed by the hotel as a "deluxe double".

Plussat: Liked the location, bed comfort and quietness. Shower was so powerful, great!

Miinukset: Had to change rooms due to sink not working properly. Staff member was very helpful and sorted the issue immediately. New room was nice though.

Plussat: Quality products for breakfast

Miinukset: Very noisy and very tiny room - make sure you don't book a room overlooking the road which is very busy and noisy. No en suite bathroom. No flexibility of reception staff when asked to change the room - I was offered a room upgrade for 45 pounds (!!!).

Plussat: The hotel has been recently refurbished and was clean. It did have good parking and friendly staff.

Miinukset: Small hot single room on the ground floor with a large window which would be easy to climb in from the outside. A noisy road outside. The bathroom was private away from the room along a main corridor with a heavy fire door in between and a noisy door to the bathroom. You could hear the plumbing, doors and people talking.

Plussat: Comfortable stay with excellent meals and drinks. Staff were always friendly and helpful. I loved how easy it was for me to access good walks ( Nursery corner) . Dining alone, I was welcomed very warmly and service was great. Dinners were delicious too.

Miinukset: Nothing

Plussat: The staff were very polite and we were allowed to check into our rooms early because we had a wedding to get to by 1.30pm and not back until late which was a great help to us. The room was very clean but the carpets throughout could do with updating. Our room was facing the road so traffic did disturb us during the night but the 3 other people with us were at the back and heard no traffic noise. Breakfast was delicious and well presented.

Miinukset: There was nothing to dislike.

Plussat: Very convenient, great position

Miinukset: Room 6 is right above the noisy kitchen extraction fan, needs an update!

Plussat: The room was very big and the bathroom was huge. Light and airy and very clean. The restaurant food was very good and not a bad price. Lovely outside garden area too. Lovely setting.

Miinukset: There was nothing particularly that I did not like. If I was to be really critical a slightly bigger TV would have been nice but that is only if I was to be really critical. With the size of the bathroom a bath would have been fantastic but overall very happy.

Plussat: I attended a wedding some 6 miles away and was back late, The staff waited for me to hand over keys and give information about breakfast.

Miinukset: A slight draw back was the rural location, that being said it was Sunday and services were reduced. I did not drive so travel was a bit difficult as buses are every 2 hours. Weekday services are better and there is a bus stop opposite.

Plussat: Hot water clean bed

Miinukset: Late show for breakfast

Plussat: Picturesque country inn

Miinukset: En-suite exceptionally cramped

Plussat: The staff was very helpful and the food was good.

Miinukset: Nothing to complain about.

Plussat: The staff we interacted with were excellent throughout. Bed was really comfortable. Bar area and outside seating areas were excellent, Smart, clean, roomy. Menu looked interesting. Our breakfast was very good, we’ll cooked.

Miinukset: Access to accommodation wasn’t attractive, part of the bannister was loose which for my partner was disconcerting at first. Bedroom had part of the wardrobe missing, toilet roll holder was hanging off the wall, old cobwebs, mould in the bathroom and annoying noisy plumbing, especially when using the shower. No lock on the bathroom door. No, fan available and it was hot inside the room

Plussat: Staff were friendly . The breakfast was very good and the beer garden was nice. Food in the restaurant was excellent but expensive.

Miinukset: Rooms were very basic and not overly clean. Bath tub leaked so every time you showered the bathroom flooded . No air con. Tv's were old , no hdmi sockets and wifi was poor . Not sure of the average price for the area but i found it a bit expensive here.

Plussat: Loistava sijainti pääkadun varrella, hyvä sänky, tilava kylpyhuone ja toimiva wifi. Historiallinen rakennus ja huoneet on nimetty kuuluisien henkilöiden mukaan...

Miinukset: Huone on ajanpatinoima, huonekalut tahraisia ja huoneessa ei ollut ilmastointia.

Plussat: Very central location, lovely staff and clean comfortable room

Plussat: Breakfast in Bills very nice. Great location

Miinukset: Sloping stairs on old creaky staircase with low handrail

Plussat: Location, bed, room

Miinukset: Pillows - awful

Plussat: Great location for town centre. Old building very well renovated. Bill’s cafe does nice breakfast.

Plussat: Lovely historical hotel with quaint bedrooms. Lovely big bathroom with bath and shower. Tea making facilities and bottled water. Enough room to hang clothes and shelves and drawers for clothes. Bill's restaurant very good. I'm on a special diet and they were very accommodating. They have special menus for people with allergies.

Miinukset: Could do with some refurbishing, particularly carpets. More staff, no-one on reception a few times. Had to ring for receptionist.

Plussat: The location is awesome

Miinukset: Terrible water pressure in the shower - a hot trickle

Plussat: Staff all extremely helpful and kind...lent us a big umbrella when it rained on our parade! Looked after our luggage, gave helpful driving advice and booked a table for dinner for us.

Miinukset: noisy fans are a perennial problem in some rooms

Plussat: Location and large rooms

Miinukset: Noise from street first thing in morning ... it was summer so windows were open

Plussat: Breakfast @ bills was very nice, have to pay separately though

Miinukset: Had room on 1st floor right above narrow alley. Was very noisy late at night with people walking through alley and talking loudly. Next morning glass / bottle container was emptied @ 6am causing a lot of noise and waking me up

Plussat: Location was great and the suite was spacious. Staff were very friendly and informative.

Miinukset: It was quite dusty with cobwebs and we encountered 4 spiders in one day. Very noisy if windows are open.

Plussat: Amazing location character and ambiance. Only 1 night wish it was more.

Plussat: Comfy bed. Nice spa facilities.

Miinukset: Complete lack of customer service on check in, the person checking us in had no interest, I asked for a shoe polishing kit or shoe shining service, they pretty much scoffed. Room overlooked a building site and above a club which had loud thumping music until 0100 hrs. Phoned reception they just said there was a night on and nothing they could do. On check out the person had no idea what day it even was. Pricing in the restaurant seemed sporadic, some things were reasonable others weren’t. Breakfast was overpriced given my partner only wanted a slice of toast and we had to pay for the continental buffet to get that-£12. Ordered poached eggs for lunch, they were hard through, well over-very cheap price though. Burger was good-But expensive. Although we stayed on the weekend we couldn’t use the spa without paying so only got to use it on the Friday good thing we arrived early.

Plussat: Friendliness of staff

Miinukset: Water pressure lower than I'm used to at home

Plussat: The hotel was very close to the event we were attending. The bar in the lobby was "hip" and the hotel was very nice and upscale.

Plussat: The breakfast choice was amazing!!

Miinukset: Our room was disappointing as it has a disabled bathroom so no bath !! I asked the man on reception about it and he moved us to another room!! Which strangely enough was the one we stayed in before! All ok in the end

Plussat: Amazingly friendly and helpful staff

Plussat: One of nicest hotels I have been into lately.

Miinukset: Wifi quality. VPN refused to work with it. If you are traveling for work that can be quite annoying.

Plussat: The Gym is excellent The location is ideal friendly staff

Miinukset: The breakfast buffet location is not attractive. It looks like a temporary solution in the alley. I also miss bananas and berries. At the time of the Radisson this was much better organised and the choice was much larger and better presented.

Plussat: Air con was great, big bathroom and comfortable bed

Miinukset: Staff a bit stuffy at night, came home from a wedding and wanted to have some food but was made to take it to our room...the hotel was empty

Plussat: The hotel has an outdoor area for drinks and a large bar.

Miinukset: The rooms were very dated which was quite a surprise as the photos made them look very nice. The room rate is too high for what you get, either breakfast needs to be included or the rate reduced considerably. Charging guests £10 to use the pool at weekends is absurd.

Plussat: Welcoming staff, clean hotel clean bed sheets towels bathrooms, beautiful spa , jetty restaurant

Miinukset: Bigger swimming pool

Plussat: Lovely interiors in a modern hotel. Bed very comfy and very clean.

Plussat: The location and style of property was very nice with beautiful surroundings.

Miinukset: Disappointed with the food especially the breakfast. We had to wait for food to be replenished, lack of glasses, run out of cups and all the food seemed to be over cooked or dry. The layout of breakfast is very crammed with the lids on the hot trays having nowhere to go when you were helping yourself. For guests who just wanted to grab a juice which was placed in the corner of two tables it was causing lots of congestion and frustration. A different layout which would be more spacious would be better.

Plussat: Beautiful location with lovely gardens to sit in . Room was very comfortable and clean .

Miinukset: We were told they weren’t doing cocktails as there was a wedding on that night . Disappointing, particularly as there was no queue at the bar . The barman did eventually make us one but it seems a strange policy .

Plussat: Very good value and beautiful house and grounds. Staff very friendly. We were only there for one night to go to a party.

Miinukset: Nothing

Plussat: Very comfortable and clean just perfect.

Miinukset: Nothing

Plussat: Beautiful grounds, lovely countryside hotel and very peaceful.

Miinukset: Considering the price and a 4**** hotel, no air con in my particular room. No fridge or even a complimentary bottle of water. Shower had mould in the corner and the staff who were working on the 2nd August 2019 were so rude, no customer service. And unfortunately my friend whose wedding we were here for, prepaid and booked the bridal suite to only find out when we arrived they gave the bridal suite to someone else! No apologies from the hotel, 1 bottle of complimentry prosecco (not even champagne) and were not accomodating. Unfortunately what is a beautiful hotel needs a lot of work and focus on organisation and customer service.

Plussat: Beautiful grounds

Miinukset: There wasn’t air conditioning in our room so it was very warm.

Plussat: Beautiful grounds. Quiet location but within easy distance of Guildford and Godalming.

Plussat: The gardens are lovely

Miinukset: No one in charge, dirty lunch, dinner and glasses left outside causing wasps. Breakfast buffet very average and not replenished until we asked. Had to ask for toilet roll for the room....

Plussat: Beautiful place in lovely grounds. Room perfect with lovely comfortable bed. Nice little luxuries like L’Occitane shower gel etc.

Miinukset: My breakfast was abysmal. Had Eggs Benedict and it tasted like a whole pot of salt had been tipped in the hollandaise sauce and the poached eggs were almost raw. Sent it back and asked for scrambled eggs mushrooms and tomatoes. Eggs tasted burnt, mushrooms were small bits all shrivelled up and dry and only one half raw tomato. Didn’t eat it. Spoilt the whole experience. They did knock £15 of the bill after I asked them to but no apology.

Plussat: The hotel was lovely and so were the ground

Miinukset: Radiators were on in the rooms all night on the hottest weekend of the year! Need to provide fans if possible

Plussat: thoroughly enjoyed our stay - excellent place to stay prior to our daughter's graduation day.

Miinukset: had to wait a while to be served at the bar

Plussat: Friendly and pleasant manner of staff Clean and tidy room

Plussat: Staff were great, facilities all good

Miinukset: There was a power cut, no WiFi, no room keys and dinner on Thursday was not as goog as usual

Plussat: All the staff were helpful and friendly

Miinukset: N/A

Plussat: A good site with lots of parking. Large bar and eating areas. Clean rooms with good bed.

Miinukset: A little dated. No ac in my room

Plussat: Good location for access to A3, which is what we wanted. Nice comfortable room. Didn’t get chance to try the on-site facilities, like the gym.

Miinukset: bathroom for an executive room was small, dated, lacked light and ventilation. shower was poor.

Plussat: location was excellent and staff were very friendly and helpful

Plussat: not crowded, good pool, helpful check-in staff assisted with suitable room, housekeeping lady very helpful with sofa-bed etc.

Miinukset: awful piped music, especially in lunch restaurant...some retarded entertainment management thinks we deserve tedious pop pumped at us all through lunch. Note: Dear Idiot in Charge, People are grown-ups and would enjoy a quiet conversational lunch without shouty pop divas or whining singer/songwriters...piped music is SO dated nowadays. If this intrusion persists we won't book again.

Plussat: Pillows very comfortable

Miinukset: Poor facilities in the room and 30 minute walk to the town centre

Plussat: Great location in quiet area and close to high street. Good value for money. Very comfortable bed.

Miinukset: Bathroom could have been cleaner upon arrival. Found some hair in the shower from (presumably) previous guest. Room was quite small (really the bare minimum), but I suppose that is the room tier I chose and larger rooms are also available.

Plussat: Good location - close to town centre facilities.

Miinukset: A little shocked that you have to pay £12 per night parking fee. This is not mentioned when booking. Expensive hotel given the limited facilities. A little tired in places - though the bed was extremely comfortable and the room was quiet so I slept well. V small bathroom, but good shower. No lift so be prepared to carry your suitcase two flights of steep steps if on the top floor.

Plussat: Staff very courteous and professional. The room a good size and clean.

Plussat: . Restaurant was good.

Miinukset: Room tiny. Very hot and noisy overlooking car park.

Plussat: Staff were cooperative and pleasant. And I was able to print some documents as well. Also, the location is great!

Miinukset: Room was small. Bathroom amenities weren't replenished. They charged extra for late check-out by the hour, whereas most hotels will allow it for free if they have vacant rooms...

Plussat: Staff were extremely helpful

Miinukset: No lift (but staff helped with the bags)

Plussat: The staff were attentive and friendly

Miinukset: The air conditioning not working but the fixed it pretty fast

Plussat: Satisfactory all round

Plussat: Good location

Miinukset: The personnel could have been friendlier.

Plussat: Location was great and the staff I spoke to very friendly

Miinukset: Location was very good, although I found the car park which is attached to the hotel, BUT not run by the hotel very expensive, the is another car park 5minutes walk away which is better value.

Plussat: Location and ease of parking helpful. Good food

Miinukset: It wasn’t particularly clean

Plussat: Lovely setting staff were very friendly and helpful

Miinukset: Breakfast was very expensive but the rest of the meals were reasonably priced

Plussat: The Restaurant is fabulous. Best lamb ever...although, bad note, I forgot my pacmac and the morning after nobody knew about it...a bit odd considering the Restaurant is connected to the Hotel directly, but, my bad. Bearkfast very nice too. Lovely room, awesome bathroom.

Miinukset: Now, to have a TV on the far right side of the bed attached to the wall ( basically you have it parallel to the bed..) it is a bit odd, from where am I supposed to watch it, standing in front of it?

Plussat: Location with lake and black swans was very nice.Breakfast was excellent, and a good choice .

Miinukset: Very poor reception for both WIFI and television,WIFi at some parts of the day was particularly non exsistant.Being in the room directly below what a appeared tone staff quarters,was a little noisy .

Plussat: Location and loved the ‘quirkiness’ of the whole place! Loved the Highland Cow mural above the bed and the tray with the complimentary teas/coffee was great!

Miinukset: Nothing not to like

Plussat: Large room with comfortable bed, a wet room shower was great and the extra touches on the compliments tray where appreciated. Extremely friendly and helpful breakfast staff where nothing was too much trouble contributing to a very pleasant stay.

Miinukset: Delivery door was opposite my room so was disturbed by noisy early morning deliveries, I know they have a job to do but could show a little more consideration to sleeping guests whilst going about their business!

Plussat: Breakfast was very good except for the lack of marmalade.

Miinukset: The room was very small.

Plussat: Great location , lovely gardens .

Miinukset: Bathroom old and smelly . Rooms very warm And very small Small bed. Paper thin walls , had to listen to next doors film until 12

Plussat: Thought put into design and layout. Loved the designer touches in the room.

Miinukset: Staff just a little be casual. Tad slow but busy time of the year.

Plussat: Staff friendly

Miinukset: Drink and food extortionately over priced Scrambled eggs at breakfast not very nice at all

Plussat: Perfect place - near the family and lovely grounds and play area for the grandchildren, with picnic tables nearby to keep a watchful eye on them.

Miinukset: May be a good idea for another chair and small coffee table.

Plussat: Good Location

Miinukset: Little bit noisy at times

Plussat: The staff in the pub were really lovely and welcoming, they chatted with us about our visit and organised our breakfast to be ready early in the morning so we could head off on time. Really couldn't of asked for more friendly and welcoming people to be honest. We are considering stopping here again in a few months when we visit the area again. The rooms were clean and comfortable and had all we needed and the breakfast was delicious and good value.

Plussat: Spacious and clean

Miinukset: Poor quality bathroom and shower

Plussat: The location was good - a few steps away from the bus stop into town central or a 30-minute walk. The room was spacious and newly painted and carpeted. The big flat-screen TV, with Netflix option, was great, and there were coffee and tea facilites. A heated towel rail was a pleasant bonus.

Miinukset: The handle to the bathroom was broken and there were no floor mats in the tiled bathroom, or a shelf for toiletries. A bedside lamp would have been useful and the outside light stayed on until after 2am, with no blackout curtain (the room is in a separate building right behind the pub). The room wasn't serviced on the Saturday (apparently at the request of other guests) and even when it was, our mugs weren't washed or extra toilet paper provided.

Plussat: Friendly and welcoming hosts. Good atmosphere in the pub. Wished I could have stayed to enjoy the band. All the rooms are separate from the pub, and the music had finished when I got back about 11:30. Good breakfast.

Miinukset: Nothing I didn't like.

Plussat: location clean

Miinukset: cold water tap defective in room 8 window defective in room 5

Plussat: Easy check in and out, free parking, good size room friendly staff, good location.

Miinukset: Rather noisy but it's also a live venue so I did expect that. Mattress wasn't the best

Plussat: Convenient for Surrey University, free car parking, friendly staff. Good to have a kettle and supplies. Clean room and bedding.

Miinukset: Bathroom was clean except for black mould on shower grouting. There were also 2 holes in the bathroom door (inside), which appeared to have been punched. Toilet roll holder broken. No toiletries, hairdryer or iron. Not very soundproof to internal noise, but well resistant to sounds from the disco.

Plussat: The location, staff and the breakfast

Miinukset: Mattress was totally done for - you could feel the springs with just your hand, let alone when sitting or lying on it.

Plussat: Lovely staff!! Great location for what we needed, also a pub on site with great food.

Plussat: Staff were nice, room was in a building away from the main pub area.

Miinukset: Bathroom grouting was grubby, beds were not very comfortable, tea/coffee facilities looked dirty.

Plussat: Friendly staff

Miinukset: Bed too short feet hitting the footboard. After a shower of rain we had a bad smell in the room. Over the 3 nights we had quite a few showers

Plussat: Location is beautiful

Plussat: I liked the spa and gym and surrounding my room was comfortable toilet

Miinukset: View from room 9 no plug for bath and hand shower did not work for one night this was ok

Plussat: Staff very flexible and manager/owner went out of her way to move us to different rooms and make us comfortable. Food was fantastic 5stars Location great Gym good Pool

Miinukset: The rooms in some cases have very thin walls and you could hear other guests TV's. Restaurant not clear if it's sit down waiter service or order at bar, had to ask someone and other guests were the same.

Plussat: Clean. Great facilities. Fantastic stay

Miinukset: Nothing . Couldn't fault our stay

Plussat: Nothing

Miinukset: Owner or manager took mobile phone off worker and shouted at them, room was wring had to be changed Food mediocre breakfast inedible atmosphere very poor general decor shabby stains on carpets mattress in hall blocking fire escape

Plussat: Beautiful manor and grounds Lovely lobby Good breakfast

Miinukset: Air-conditioning in the room faulty, woke up overheated and could not use the Aircon for the duration of my stay WiFi unusable in room due to v bad connection, this is unfeasible in this day in age. This place would be great if not for two insurmountable issues.

Plussat: Gorgeous Manor, onsite restaurant was perfectly fine. lovely to sit in the sun with a drink. Great pool and gym facilities.

Miinukset: If you don't have a car it is approximately 15 pounds each way in a taxi, and there was always a wait for taxis to come out to the manor. If you have a car then this is not an issue.

Plussat: The price was really good for the room Ample parking for a bigger vehicle

Miinukset: The pool wasn't open on time The restaurant and food was over priced for what it was (both breakfast and dinner) Wifi was really slow A lack of staff 20 mins o get served at the bar and the food was really slow and wrong when it came out

Plussat: Nothing

Miinukset: Awful hotel , would never stay here again. Mouldy milk givin in our room when your pregnant is totally unacceptable.

Plussat: The breakfast was really good, the staff all very helpful and friendly, facilities were very good, room was spotlessly clean, gardens were beautiful and well kept. Really happy overall especially after reading so many bad reviews... We just didn't understand why after staying here ourselves. We had absolutely no complaints whatsoever and would happily stay here again. Excellent value for money.

Miinukset: The only thing I would suggest to the hotel would be to have net curtains at the window as I felt that people entering the hotel could see straight inside the room. It was a black out blind or nothing at all. Other than that we couldn't find any complaints and didn't understand all the bad reviews that had been left. Such a shame that a few bitter people could ruin a business and its reputation. Some people just expect way too much and instant gratification. I bet if they went around their homes with a camera they would find much worse. The hotel was spotless!

Plussat: We were able to check in much earlier than expected. The host was very helpful

Miinukset: Room was shabby Toilet was horribly stained Group of other guests came back at 3am... woke us up and were noisy for an hour Breakfast was self catering.... toast or cereal

Plussat: Location! very close to City Center

Miinukset: Start with the positive! This property would have lot of potential! BUT if nobody cares about how it can be a nice decent low budget apartment / Hotel. It would be so easy to turn this property in a little jewel with nice need and clean rooms. Invest a small part of the profit to replace the outworn awkward furniture with affortable IKEA furniture ,replace the shabby carpets with less expensive laminate (easy to clean ), have clean and confordable mattresses with clean bed linen, renovate the bathrooms but first of all get the mold situation under control and install proper toilets and showers. All these could turn it into a nice and cosy apartment hotel and it would not even cost a month turnover! But it wouldn’t improve the overall situation without having a proper constant cleaning of the property each and every day. We really did not feel comfortable at all with the cleanliness of the room, bathrooms and especially the kitchen. Honestly, I was about to leave the room after the first view, but my wife convinced me to stay. Its not what you expect even from low budget one. We can only summarize our feelings, and everybody has to decide, the owner if he/she really wants to offer such property to his guest, and the future guests if they really want to stay at a hotel because of the location only.

Plussat: The staff were very accommodating and helpful. The bathroom was massive. Really nucr location.

Miinukset: The doors were very noisy so I keep getting woken up in the morning.

Plussat: Good location, rooms were tidy just about dusty Andrew the owner was nice.

Miinukset: I didn’t like the fact there was only one shared bathroom one morning someone was being sick in loo which meant no one else had access to the toilet, shower etc. Also very old building and you could hear everything people walking up the stairs and slamming the door was really noisy.

Plussat: Nothing

Miinukset: How it looks nothing like web pics no l 2 meet n greet shower door broken I cut my shin

Plussat: The view. Garden. Conservatory. Freedom to have breakfast at your own time. What you chose.

Miinukset: The steps to the house I only just managed. I had said I had a bad knee steps difficult. He said I was on ground floor.

Plussat: Not a comfortable or cosy place .

Miinukset: Apart from location being close to the centre of town there was nothing to like

Plussat: The owner was pretty chilled about what time breakfast was because its help yourself out of the kitchen Nice and quiet with a good view

Miinukset: There's steep steps down to the house, ok for myself but some would struggle

Plussat: Unfortunately I didn't like anything about this guest house. My favourite bit was actually leaving at 11.30pm (90 minutes after I'd arrived) and driving to the Holiday Inn on the other side of Guildford!

Miinukset: Where to begin?! Arriving at 7pm as arranged to this 'guesthouse' which was terribly signposted, struggling down very steep and narrow steps into an overgrown front garden, I was disappointed to find the dilapidated front door locked and no sign of anyone to meet me. I wasted a decent 15 minutes calling both the landline and mobile number provided, neither of which were answered. I then dragged my suitcase back up the steps before getting changed in my car to go out for dinner (for which I was now late). When I was finally 'checked in' at 10pm, I was shown to my room, a twin bedroom where the second bed meant that the door didn't open properly. I was shown the communal kitchen where breakfast seemed to involve whatever you could grab from the cupboards before the other guests got there. There is no housekeeper/management on site at all, so the 'guesthouse' is more like a hostel with individual rooms. Once left alone in my room, I had time to absorb the truly shambolic housekeeping. The walls were covered in marks, dead spiders hanging from the ceiling in several places, cobwebs all around the ceiling, shower seals covered in mould, paint peeling from the bathroom window frame which was also covered in mould, barely concealed mould all over the bathroom ceiling, rust marks on the floor around the radiator, a bathroom blind which would better suited to a prison cell, not to mention the genuinely hideous bathroom decor, which really topped it off nicely. I decided to brave the shower, at which point I realised that the lock on the bedroom door (which is just inside the main front door to the house) was woefully inadequate. The final straw for me, however, was getting out of the shower and finding a clump of someone else's hair stuck to my foot. Not ok. Luckily the Holiday Inn in Guildford had a room available, I checked in there at 11.30pm and could not have been more grateful to be out of Angel View.

Plussat: Walking distance to the "High Street" where there are store, restaurants, bar etc

Miinukset: Lack of amenities from the Angel View, no cable no iron or iron board to name a few

Plussat: Self service but adequate.

Miinukset: A little confusion in obtaining keys on arrival , but satisfactorily resolved later in the day.