Pasco vuokra-autot

Not good

Miinukset: They charged us a fee for cancelling well ahead of time.

No record of my rental at Alamo

Miinukset: I went to the airport to pick up the car and there was no record of my rental. The confirmation number emailed to me did not work in their computer system. It took a very long time to resolve and made me late for my day. I will not be using Kayak again.

Plussat: How fast it was to rent this car

Miinukset: The customer service was mediocre at best, and to extend the car rental, even though there are many available at this location, was ridiculously expensive.

Bait and switch, be thorough

Plussat: The people who work at your location on 24th st were very patient with me and almost made up for what I believe is an illegal bait and switch scheme.

Miinukset: I put in my pickup location on kayak as PSC, which is the Pasco Wa airport. I arrive at the pasco airport enterprise counter only to find out that I booked my reservation for the enterprise location 1.5 miles away (even though i put the airport in as my pickup location), and that their policy doesn't allow them shuttle people in between ocations. My options were to pay for a cab to enterprise, or pay more money for a worse vehicle than what i booked because the full size vehicles were out of stock at the airport. Convenient hey, how i put in the airport code where i want to pick it up and then get told my only options are to pay more money than what I booked. I walked to the other location, in my suit, after a flight. It was a short flight, but that doesn't make it any more comfortable for a 6'6" person. I will only be booking car rentals with enterprise and kayak in emergencies from now on because I believe they both lack integrity and don't care about the consumer.