Hampuri hotellit Altona

Plussat: Very friendly staff who would go out of their way to help

Miinukset: The shower went hot and cold a lot, and the quilts provided were too small to fit the bed

Plussat: Always easy. Comfy rooms. Great bar and restaurant. A non corporate feel when on a business trip. Most welcome.

Plussat: Slept really well, beds were so comfy. Nice hot shower with Rituals toiletries, dressing gowns provided. Loved the lighting in the rooms (with proper anglepoise lamps next to the bed) The building was pretty quirky with an industrial feel which was the main reason we booked it. Very interesting architecture and unexpected things to see, such as a beautiful lace dress on a mannequin. The bar was nice and cosy. Would've liked to have spent a bit more time in there to relax at the end of the day. It was just a short walk to the station with a direct train to the city centre and the airport, so very convenient.

Miinukset: Weirdly, there was no room for storage. We booked an S Loft so other rooms and suites might have been different. There were no drawers or cupboards and the only hanging space was in an open unit with enough drop for nothing bigger than a crop top (or baby clothes)! We literally had to live out of the suitcase! Luckily there was plenty of space so it didn't cause any problems, but it would have been nice to have hung up the shirts and dresses. We had a meal in the restaurant the first night. I don't think the waitress was impressed that we hadn't booked and she seemed grumpy with us the whole evening. Perhaps it was my faltering German (I did try!), which was probably a lot more inconvenient for her than speaking English which, like most people in Hamburg, she was pretty much fluent in. The other waiting staff were a lot friendlier and we couldn't fault the food, but it put a little bit of a damper on the evening.

Plussat: Building is beautiful. It’s an old gas factory and they kept nicely some of the original elements. All facilities are good, restaurant really nice and you can finish of with a cocktail in the bar. Enough free parking in front of the door.

Miinukset: It’s a bit far out of the center. If you like a walk, then it’s ok. Otherwise use public transport or a taxi.

Plussat: The hotel is absolutely amazing

Plussat: The hotel is a good balance of warmth, comfort, and industrial chic design. It was nice relaxing place to come back to after a day visiting family or sightseeing. The staff are very friendly and helpful. There is a fantastic fitness center (with lap pool) right next door and the overall neighborhood is convenient and easy to navigate.

Plussat: Everthing! My favourite hotel!

Plussat: Location required longer walking ways into town. Took the car and paid high parking fees downtown. Breakfast buffet was overpriced in my opinion, but I do not like buffets. There should be an option to just get a coffee and some croissants, which was not the case, even in the bar area.

Miinukset: Staff at the front desk gave wrong directions a couple of times, i.e. a walk they said takes 10 minutes took 25 minutes (brisk walking). Not very knowledgable on local recommendations.

Plussat: A absolutely wonderful hotel. Very tastefully decorated, amazing for events and very child friendly. Truly a luxury hotel.

Miinukset: There was a some racist sculpture in the shopping windows in the underground tunnel - the staff did not know about the sculpture and were mortified when they found out.

Plussat: The staff are very professional but warm and friendly. Great attention has been given to every detail of comfort and furnishing. Outlook over the Elbe with magnificent shipping passing by. One minute walk to bus stop with three buses per hour to centre of Hamburg. Immaculate comfortable and peaceful bedroom. Superb elegant and modern fitness suite with sauna. Wonderful breakfast and wonderful service.

Miinukset: Nothing.

Plussat: + Very friendly and professional team. Never lost a smile. + Breakfast Room was exceptional, possible to see Ships moving on the Elbe River + walk-in closet in the room was awesome + Atrium was beautiful + Bus station in the vicinity (only 2 stops to public ferry) + very high rooms

Miinukset: - It is loud if you don't get a room facing the river (very very busy street) - location is very decentral if you don't own a car. There is a bus station 100m away, but public transport can be challenging - Breakfast was diverse and of the highest quality but very expensive (34€) - Curtains could never close quite right, because of the large windows, it was never really dark therefore

Plussat: The discrete charm of low key luxury. Highly recommended.

Plussat: All - the only thing which is difficult is the road crossing of you are in the new building and not in the old one

Miinukset: The door systems of the hotel doors don’t always work

Plussat: Staff was. Dry professional and welcoming

Plussat: The room was exeptional clean and was that at all times during our stay. The staff in the reception and bar etc. Was very friendly and serviceminded

Miinukset: The breakfast was god But not exepsional as prommised Then that are too expensieve The staff in the breakfast restaurant can be more serviceminded (friendly)

Miinukset: The hotel was clean and the reception lady kindly let me check in early at 12 noon which was much appreciated. The room was comfy and location next to train station was excellent. The thing which let my stay down was the check out on 26th September morning. I asked the reception gentleman to email me the hotel stay receipt and he promised he would. When the email did not arrive I went back to the hotel later at 2pm to politely ask for the receipt via email and the same gentleman promised again it would be done by that afternoon. However 2 days later and the email never arrived. I have also checked the junk mail section of my email and its not there. Business travelers have deadlines to submit receipts and I wished you took my request seriously especially since you promised on two occasions. Please do look into this.

Plussat: Very quiet rooms. Nespresso coffee machine in room was nice amenity as well as regular kettle. Good breakfast buffet selection.

Miinukset: Limited number of servers at breakfast so most mornings getting coffee at the table was slow. Taxis needs to be ordered at the front desk. One morning I had to wait 30 minutes for taxi to arrive. This was not the hotel's fault but just more a caution that taxis do not circulate this area (unlike at other hotels I have stayed at where taxis are waiting outside). Limited English TV channels.

Plussat: It was clean and the beds comfortable.

Miinukset: We had to ask twice from them to fix the sink.

Plussat: Convenient and plenty of taxi availability to get around the city. Good breakfast buffet. Reasonable room service menu and not too expensive.

Miinukset: Rooms ok but fairly standard. Needed to reconnect to wifi multiple times. Limited tv channel choice for English speaking visitors.

Plussat: Very good breakfast selection. The interior of the hotel looked very nice

Miinukset: a little bit difficult to find the entrance

Plussat: Reception staff amazing!! Very caring and go beyond to help. They were very caring to our needs, as the stay was for special occasion. Excellent and delicious breakfast with big variety. Good location with access to S bahn and U bahn.

Miinukset: Although the hotel is an amazing building, and a beautiful park around it, the area is a little bit on the "alternative" side. Breakfast staff were slow and not attentive to child needs.

Plussat: Comfortable room. Great breakfast. Interesting design.

Plussat: Great location close to Subway. Extraordinary building.

Miinukset: No egg station.

Plussat: Hyvä sijainti, ystävällinen henkilökunta, kaikki toimi.

Plussat: The location is excellent for those who need to make regular journeys for business meetings, to the airport etc. The travel card given by the hotel for the duration of the stay is a real boon. The breakfast is good and caters for all diets. The staff in the breakfast hall are in particular helpful and assist guests.

Miinukset: The rooms are getting a bit jaded and could do with a little bit of refurbishment and a lick of paint. This is my fourth stay at the Intercity Hotel.

Plussat: wide range of good food. I particularly liked the Bircher Muesli. Very pleasant staff

Miinukset: ever thing was fine. Surprisingly quiet given the proximity of the railway station.

Plussat: Sijainti erinomainen, siisti hotelli, ystävällinen palvelu.

Miinukset: Uusi kokemus, että patja oli päällystetty eräänlaisella vahakankaalla...

Plussat: Great location, next to all public transportation, outgoing areas close by (walking or electrical scooter) supporting your Hamburg adventure. The public transport card was included, which makes it so much easier. The free amenities in the room, tea and water, is a nice touch. Fantastic breakfast and very friendly staff.

Miinukset: The quality of the bed was not to my liking, way too hard.

Plussat: Fine 3-star hotel directly in connection to train station in Hamburg Altona. You will get tickets for free transport in Hamburg when you check-in, The local area in Altona loaded with good restaurants and cafè`s. The room was was small, but OK - everything was functioning fine. No noise from the street (4 floor). The breakfast was very good - no waiting time.

Miinukset: It is very difficult to get to the hotel/garage by car. The simple directions given by GPS (road under the train) is closed for a long time and other streets leading to the hotel are restricted/closed. If there is a proper way - the hotel should inform the guests before arrival.

Plussat: Perfectly located at the train station, with clean facilities at a good price

Miinukset: There was no air conditioning and it was very hot in the room could not sleep all night.

Miinukset: Huone haisi aivan kamalalle kuin märkäkoira

Plussat: The breakfast is very good and plenty of food can be selected. I like the coffee and bread. Also the time range is very good.

Miinukset: The location is little bit far away to the metro/ S-Bahn station. It will take 10-15 minutes for walking.

Plussat: The staff were friendly, helpful and inviting. Everything was spotlessly clean.

Miinukset: Power point about a metre from bed making phone charging and using phone whilst in bed difficult.

Plussat: Swanky as fook place mate

Miinukset: No british telly

Plussat: cleanliness

Miinukset: location, no breakfast included in price

Plussat: Free gummies and welcome drink.

Miinukset: No working air conditioning. Booked for 3 in the room but did not receive a second d bed.

Plussat: exceptional helpful staff compared to other options in Hamburg.

Miinukset: nothing.

Plussat: Exceptionally friendly staff, good breakfast buffet and close to public transport.

Plussat: Aamiainen oli hyvä ja monipuolinen!

Miinukset: Huoneen lattia epäsiisti