Hampuri hotellit lähellä Cremon

Plussat: Difficult to say. I arrived the heating of room was not working and after 3 hours I had to complain to change my room. The SPA was ok but the swimming-poll was out of order.

Miinukset: 65 Euros were stolen from the room. I left the money on the desk and disappeared during the cleaning. I immediately contacted the staff and they promised an investigation. After one week, I didn't receive any information or apologies. I should have reported the crime to the police rather than listening to the hotel staff. The place is difficult to find and on Saturday night the music from the restaurant is loud till midnight.

Plussat: Room was modern yet super cozy, had exceptional decor design and super cool touch lighting controls. Had breakfast one morning, exceptional wait staff and the food was top notch. Enjoyed the spa as well. Have already recommended to friends looking for a romantic weekend getaway.

Plussat: Everyone is amazing !! Bit Florian the night porter is a must meet! Very helpful and very funny! We will be back very soon! Thank you

Plussat: I am a frequent traveller to Hamburg and I have been guest of Sir Nicolai (and all other hotels of the same chain) several times. I love their rooms and the richness of all that comes with them. In every Sir Hotel you will be surprised of how many details they put on their rooms. Unfortunately in terms of amenities/facilities of Hamburg hotel itself, the only reason sometime I divert to other chains is the lack of a gym, which would really complete the package and convince me to only stay here. In fact I stay here only when I have short stays in Hamburg, for which I know I can skip one or two work outs.

Miinukset: This time I was given a room on the rooftop with the reassurance to be a better room than usual, but unfortunately the room was noticeably smaller than their regular rooms, and more importantly very cold even after boosting the room heating. It seemed like a downgrading, and it felt not as an attentive behaviour towards a frequent guest.

Plussat: We liked the style of the rooms but the TV is stuck to the wall parallel to the bed so it s impossible to watch te screen from bed. Weird.

Miinukset: We were happy to discover the fantastic spa, but everyone can come in thee from the street as there s no security to access it. We went there in the morning and the water was cold and there was no bubbles in the jaccuzzi, sauna and hammam are only on in the evening. There should be a possibility to put them on yourself if you want to use the facility in the morning.

Plussat: The hotel is centrally located. The rooms are spacious and the breakfast buffet is really good. The staff is attentive and helpful with everything.

Miinukset: You need to use two elevators to get out of the hotel due to the design being within an arcade. The furniture is tired.

Plussat: I did not have breakfast because it is pricy.

Miinukset: All very good

Plussat: Breakfast! Amazing nice breakfast with ranges of different items to choose from and healthy selections too.

Miinukset: Valet parking ! Disorganised.

Plussat: Aamiaistarjoilu erittäin monipuolinen ja kuului vielä hintaan! Huone tilava, siisti ja erittäin tyylikäs. Sijainti loistava!

Miinukset: Katumelu kuului jonkin verran lasin läpi

Plussat: The best hotel I've ever been to. You actually feel like a royalty

Plussat: Spa oli aivan mahtava, 4 erilaista saunaa, iso uima-allas ja tilava poreamme. Ja aukiolo ajat hyvät 07-22, ehti käydä aamuin illoin. AB FAB

Miinukset: Kahdenhengen sänky todella pieni.

Plussat: Reception staff. Location Breakfast.

Miinukset: room colors toilets price.

Plussat: Very good hotel, Staff excellent. Great bed !!

Miinukset: There was no direct lift from the 4th floor,down to the wellness centre. We had to go though reception.

Plussat: location, internet facility, service

Plussat: fabulous hotel with excellent and friendly staff

Plussat: perfect location, fantastic breakfast, well furnished rooms

Miinukset: it was a little bit cold and I cannot managed it to make warmer ..

Plussat: The sevice is wonderful. Before I checked in, they've already known my name. The first day I got there I had a cold so I asked if the kitchen could made a soup for me. They did and the next two days the waitress asked if I need to soup or not. And the location is in the center of Hamburg, main station nearby about 5 minutes walking, very convenient for shopping or traveling.

Miinukset: There's only "one" computer provided for the business room guests in the public area. If they provide more, this hotel would be perfect.

Plussat: The hotel staff were exceptionally friendly and helpful. The food was excellent and the room was very tastefully decorated with an exquisite bath.

Miinukset: no

Plussat: top service and pampering. great spa facilities. middle of town. we'll be back.

Plussat: Hotellin sijainti oli loistava. Henkilökunta erittäin kohteliasta ja ammattitaitoista. Hotellin spa- osasto oli todella korkeatasoinen ja uima-allas erittäin suuri - kelpasi uida kuntouintia.

Miinukset: ei

Plussat: The location is very convenient. The service was excellent. Room spacious modern and very clean

Plussat: Location

Plussat: great large and very comfortable rooms

Plussat: Great location with a spacious rooms and attentive staff. You will want to spend time in your room to enjoy the views of the river and the city. The shower is great and the bed very comfy.

Miinukset: Unfortunately, only one small battle of water in room booked for double occupancy. Walls had scratches and scuffs and carpet was stained in places. Only one additional seat other than the desk chair, which is a bit of shame given the fantastic views. Meaning that if there are two people who want to enjoy the views, one has to sit on the bed or on the desk chair. Finally, the quality of the breakfast etagere (served instead of buffet breakfast due to COVID-19) was disappointing.

Plussat: Huone hieno ja näköalat oikein hienot.

Miinukset: Huoneessa ei suihkumyssyjä, erikoista, vaikka käsisuihkun lisäksi kattosuihku. Kattosuihku tuli vain pienen kääntämisen jälkeen, joten siinä voi saada kunnon yllätyksen. Hotellissa spa, mutta huoneessa ei paikkaa missä kuivattaa uimapuku. Pyyhetelinekin on peilipöydän päällä, joten jos siihen ripustaa, niin koko pöytä kastuu. Kahden hengen huoneessa yksi lilliputti pullollinen vettä ilmaiseksi. Olisi voinut sentään olla kaksi pullollista. Sekasaunat käytettävissä, mutta erikoista oli se, että toisessa saunassa oli miesten WC, toisessa, noin 50 metrin päässä olevassa saunassa naisten WC. Ohjeissa pyydettiin käyttämään pyyhettä ympärillä, mutta siellä miehet (me olemme naisia) nakuna pyörivät - siis kummassakin saunassa. Saunoissa ei ilmeisesti peseydytä ollenkaan, koska siellä ei ole mitään telinettä edes omille shampoille, saippuoille yms. Uima-altaan ja saunan suihkuissakaan ei mitään yksityisyyttä. Kun teimme itse lentokoneeseen tsekkauksen, business centerin printteristä oli muste loppu. Todella huonoa ja epäkohteliasta palvelua nuorelta mieheltä (Lucas L??), siinä paloi päreet, kun apua ei meinannut saada millään.

Miinukset: I stayed here with the thought of the Westin Bed, which is normally amazing. This bed was super soft and pillows were awful. Also the curtains didn't close properly which just seems like Hotel Room 101. I didn't sleep well.

Plussat: Very goood

Miinukset: -

Miinukset: Is not prepared for return booking due to corona crisis en no flights to hamburg Very disappointing as regular guest

Plussat: what else would you expect from a westin hotel? Beautiful room, delicious breakfast, nice view We loved it

Miinukset: The man working at reception was really arrogant and rude to us which you simply shouldn’t be not at a 1 star nor at a 5 star hotel!!!! . But the rest of the staff was great!

Plussat: Stunning location, of course... but thoroughly enjoyable in every respect. A great experience.

Plussat: Great views. Lovely location. Convenient. Well designed.

Plussat: Sijainti hyvä, siisti ja ystävälinen henkilökunta

Plussat: Todella hiljainen huone, kivat näkymät vaikka toinen kerros ja sisäpiha, kiva ” kaksio”, siisti

Miinukset: Tyynyt olivat kyllä liian pehmeät

Plussat: space, pool

Miinukset: the bed was not comfortable

Plussat: The room was spacious and so was the bathroom. We enjoyed the breakfast which had a wide selection available.

Miinukset: The air conditioning wasn't working so the room was uncomfortably hot during the night. We couldn't leave the window open during the night as it opened towards the noisy street. We raised the issue with reception but there was no solution provided to us.

Plussat: Clean and spacious room with very conformable beds. Kitchen is big enough for simple cooking. Excellent location, only few minutes away from city center. Metro station is just in front of hotel. Unfortunately pool and fitness room were closed due to corona, maybe next time.

Miinukset: Nothing.

Plussat: The hotel is in a great central location, rooms were clean and modern and staff were friendly.

Miinukset: Breakfast was not great on the first day. Bread rolls didn't appear to be fresh and two slices of cold cuts were put on a plate, which seemed odd, even if intended for just one person. Everything seemed fresher on the second day and presentation had improved as well.

Plussat: The room was clean and calm, I called several time to the reception for asking a water and tooth paste - everytime the were polite. Thank you!

Miinukset: Nothing

Plussat: Friendly staff at the reception desk and in the restaurant. Food for breakfast and at night in the restaurant was delicious. Parking was spot on. There were disinfecting soap pumps available now during the corona crisis.

Miinukset: The beds were rather on the harder side, which I don't personally like. The pillows weren't supportive, and that's something I care for. At some point I heard a knocking on the door from the cleaning staff, and even though I called out, they still entered. That happened a second time while I was in the shower.

Plussat: Very clean, good location, parking garage, free very good coffee in the lobby and in the room. Comfortable bed, good shower, good hair dryer even for my long hair. I'll definitely choose it for my next visit. Unfortunately the bar at the 11th floor was closed, so it's left for the next time.

Plussat: Loistava sijainti, rautatieasemalle max 10 minuutin kävelymatka.

Miinukset: Kallis aamiainen.

Miinukset: Breakfast was very cheap and poor. Lack of quality overall. They forgot to put coffee and water in our room. We understand that with the Corona crisis it is not a normal situation, but if you open to customers you must give them what they pay for. Overall the offer was of a three star hotel.

Plussat: Hyvä henkilökunta, nopea room service, upeat näköalat ja kaikinpuolin hyvä palvelu. Auton sai hotellin omaan parkkihalliin, jonne oli pääsy suoraan hissillä.

Miinukset: Hieman pienehkö huone, vaikkakin siisti ja sisälsi asianmukaiset mukavuudet.

Plussat: Iso huone, hyvä sänky, puhdasta oli ja oli sopivan matkan päässä Travemunde:stä..Finnlines - maissa 21:45

Miinukset: Pysäköinnin hinta oli mielestäni korkea

Plussat: Great value deal during corona, not true five star but very close. Location is ok if you make use of the city bikes located just out front. Into town in about 10 minutes. Staff really good and one of the most comfortable beds I’ve ever had at a hotel.

Miinukset: You can here the other guests upstairs a little bit, so sound proofing not the best

Plussat: Room was very comfortable to include the bed.

Miinukset: Only got 3 English speaking channels which were all news channels unless you paid at least 20 Euro's for the other channels.

Plussat: Perfect location for site seeing. We were able to walk everywhere and the train to the airport is 2 blocks away. Pool & sauna were fantastic and free for hotel guests. Beautifully appointed rooms and bathrooms.

Miinukset: There was a 5 - 10min wait to check in/out of the hotel. They appeared understaffed at the reception desk.

Plussat: Great location in a nice part of Hamburg. The staff was very professional and helpful in assisting with recommendations and making guests feel welcomed. Particularly Katherine at the front desk, who was very polite and taking time to discuss options.

Miinukset: Turndown Service was only at First evening. Cleanup Service was late every day (After 2pm)

Plussat: The bed, spa and location... Downside I was sure I booked breakfast and was told I had Not.

Miinukset: Paying for breakfast!

Plussat: Monipuolinen "liebvoll gemachte" aamiainen. Auton parkkaamaninen sujuvaa, hiljainen ja viihtyisä huone, tyylikäs. Hotellin oma välimerellinen ravintola on kerrassaan hyvä.

Miinukset: no hinta oli korkea, mutta vastasi laatua.

Plussat: The Sofitel Hamburg lived up to all expectations. Impeccably clean, friendly and courteous staff, wonderful facilities and a high level of comfort. I had an excellent stay.

Miinukset: The only inconvenience I encountered was the small issue of the elliptical machine in the gym being out of order. Every other machine was state of the art modern and in excellent working order.

Plussat: The cleanliness of the room and decor was nice especially the bed was amazingly comfortable.

Plussat: The location, breakfast

Miinukset: No Coffee or tea making facilities in normal rooms. Gym is very basic.

Plussat: Good location. Stylish and extremely comfortable room. A lot of space in the bathroom.

Miinukset: No Jacuzzi in the spa area. Though I mentioned it was my birthday weekend, there was no gesture from the hotel at all. Unlike other similar hotels.

Plussat: Fast invoice printing at the checkout.

Plussat: Excellent hotel, we loved it! The personnel are very friendly and helpful. The location is perfect for access to the city centre and harbour area. The room and bathroom are modern, tastefully decorated, clean and spacious. Small details like bathrobe and slippers for our young daughter made a difference. Fabulous wellness/pool area.

Miinukset: Of course if you stay in a 5 star hotel then don't be surprised by the higher price for drinks, breakfast etc. The advantage of location is the restaurants/coffee shops close by where alternatives for eating out is made easy.

Plussat: Henkilökunta todella ystävällistä ja avuliaita. Huone todella miellyttävä ja siisti. Kylpylä mukavan suuri ja kuntosali samoin hyvä. Parkkihalli hotelissa. Ei mitään valittamista, yksi parhaita hotelleja missä olen yöpynyt.

Plussat: Kaikesta, erittäin hyvä sijainti aamupala oli loistava ja myös muu palvelu hinta oli ehkä ylikantissa mutta muuten olen erittäin tyytyväinen

Plussat: Hotelli on korkealaatuinen ja korkea laatu myös maksaa. Henkilökunta erittäin ystävällistä. Aamiainen ei sältynyt hintaan, se oli erinomainen mutta myös aika tyyris.

Miinukset: Hotellin internetpiste oli ilman kunnon valaistusta, piti näpytellä pimeässä.

Plussat: huonee viihtyisyys ja hotellin sijainti

Miinukset: aamupala jäi syömättä koska oli niin kallis

Plussat: Hotelli, sen palvelu ja ravintolat olicat kaikki oikein hyviä. 7 krs huonessta oli hyvä näköala.

Miinukset: Aamiainen oli loistava, mutta liian kallis. 4 hengen lapsiperheeltä 104 euroa joka aamu, hotellihuoneen hinnan päälle on liikaa.

Plussat: everything excellent!

Miinukset: no

Plussat: fantastic location, quality of service

Miinukset: Single rooms have really small beds I mean smaller then necesary in 5star hotel