Hampuri hotellit lähellä Hauptkirche Sankt Petri

Plussat: The staff is top class.In the check-in area,in the breakfast-area,in the restaurants,they are all serviceminded.My room was large and comfortable,the bathroom shiny clean. This a hotel in European top segment.

Miinukset: Absolutely nothing.

Plussat: One of the best hotels in the city! Love absolutely everything! The room was huge and comfortable. Nice view to the park. Great experience! Really recommend this hotel to everyone!

Plussat: Arrived too late to stay and listen, but live jazz music in lobby bar during check-in was appreciated. Upgraded to marvellous suite, which was nice, but the best was that I could have the window slightly open through the nigth. Pretty quiet area!

Miinukset: A short walk from the congress center MESSE - but current construction work made it very difficult to cross through properly.

Plussat: Auto vietiin parkkihalliin puolestani. Laukut tuotiin huoneeseen. Aamupala oli aivan loistava. Mukava allasalue saunoineen.

Plussat: Perinteinen iso, hieno hotelli, joka sattui nyt olemaan tarjolla kohtuulliseen hintaan. Kaikki vanhan hyvän ajan viiden tähden tunnusmerkit - ei mikään boutique, jos sellaista hakee.

Miinukset: Nuori henkilökunta oli kyllä hyvin ystävällistä, mutta minibaarin jääkaapin korjaaminen/vaihtaminen ei sitten kuitenkaan kahden päivän vierailun aikana onnistunut. Hymystä tekoihin -aste jäi siinä kohtaa puuttumaan. Suomalaisessa saunassa oli hankalat säännöt: lauteille hikoilu oli kokonaan kielletty, paikallinen saunamummo huomautti heti, jos jokin ruumiinosa lipsahti pyyhkeeltä lauteen päälle.

Plussat: Love this place our third visit, must remember to book Theo’s restaurant in advance.

Plussat: Superb hotel and staff!

Plussat: Location friendliness of the staff

Miinukset: No gygianic shower in the toilet

Plussat: I liked most all the services

Miinukset: Did not like the breakfast in the room . It was a little disappointing.. The water in the tea pot was not hot enough ( better if it was in a thermos because the air was cold this time of year) .And the pepper shaker was disgusting, When the pepper did not come out I opened the shaker and the pepper was like dirty wet mud inside.

Plussat: Aamiaistarjoilu erittäin monipuolinen ja kuului vielä hintaan! Huone tilava, siisti ja erittäin tyylikäs. Sijainti loistava!

Miinukset: Katumelu kuului jonkin verran lasin läpi

Plussat: Very easily reached from the railway station, and situated right in the city center. Was there on business but had some time to visit the Christmas market in the evening, and it was pretty much on the doorstep of the hotel. Very polite staff during the efficient check-in and check-out process. Spacious, modern, and comfortable room, with a really nice bathroom. The bed was comfortable, and we slept well.

Miinukset: You could here a little noise from the street through the (closed) windows - not traffic, but people enjoying their Saturday night out! Not enough to wake us up, however, so not really a problem.

Plussat: Proximity to Elbphilharmonie

Miinukset: Rooms with no view

Plussat: Huone hieno ja näköalat oikein hienot.

Miinukset: Huoneessa ei suihkumyssyjä, erikoista, vaikka käsisuihkun lisäksi kattosuihku. Kattosuihku tuli vain pienen kääntämisen jälkeen, joten siinä voi saada kunnon yllätyksen. Hotellissa spa, mutta huoneessa ei paikkaa missä kuivattaa uimapuku. Pyyhetelinekin on peilipöydän päällä, joten jos siihen ripustaa, niin koko pöytä kastuu. Kahden hengen huoneessa yksi lilliputti pullollinen vettä ilmaiseksi. Olisi voinut sentään olla kaksi pullollista. Sekasaunat käytettävissä, mutta erikoista oli se, että toisessa saunassa oli miesten WC, toisessa, noin 50 metrin päässä olevassa saunassa naisten WC. Ohjeissa pyydettiin käyttämään pyyhettä ympärillä, mutta siellä miehet (me olemme naisia) nakuna pyörivät - siis kummassakin saunassa. Saunoissa ei ilmeisesti peseydytä ollenkaan, koska siellä ei ole mitään telinettä edes omille shampoille, saippuoille yms. Uima-altaan ja saunan suihkuissakaan ei mitään yksityisyyttä. Kun teimme itse lentokoneeseen tsekkauksen, business centerin printteristä oli muste loppu. Todella huonoa ja epäkohteliasta palvelua nuorelta mieheltä (Lucas L??), siinä paloi päreet, kun apua ei meinannut saada millään.

Plussat: Everything! Got a free upgrade! Views from the room are amazing. Bed was super comfy and all the facilities were great.

Miinukset: Nothing

Plussat: Fantastic view to the harbour and the city.

Miinukset: The Deluxe Room is a bit too small. Bar closes to early (0.30 pm).

Plussat: The Westin is amazing! Beautiful inside and outside. The view from the window just WOW! It is so good that you don't want to go to the city. The whole area around is also nice for exploration. It is Hafencity with beautiful Speicherstadt (red bricks wonder) just 1 minute walk from the hotel. Love it!

Miinukset: Entrance hall shared with public access to the plaza. Always crowded. Entrance to hotel shared with philarmonic opera. Crowded. Breakfast room small and crowded

Plussat: Room design Panoramic view on the Hamburg city Room size Location

Miinukset: Reception stuff - it took us 25 min (!!!) to checkout 100 EUR deposit ?! - common, it feels like you arrive to a low-price hostel rather than a 5* hotel There was no tooth brush and other useful stuff I usually get even in 4* hotels My girlfriend had a BD and there was no even smallest compliment from the Hotel In general I would say the property is over priced and over rated.

Plussat: The room was absolutely amazing: huge super comfortable bed, wonderful bathroom and an amazing view. Location was very convenient. Breakfast selection was fantastic. The swimming pool (20m) and spa facilities are great and accessible for long hours.

Miinukset: It is a bit cheeky for a 5 star hotel to ask you to become a member of some scheme just to get a complimentary bottle of water in the room. Other similar standard hotels offer every guest a free bottle of water.

Plussat: Amazing view

Miinukset: Good but boring food in the bar.

Plussat: Beautiful room with an incredible view and the staff were lovely

Miinukset: the room service took an absurd amount of time

Plussat: We stayed at the Westin Hamburg only one night, but it was excellent! We got a better room category than we had booked, with a spectacular view over the city, and the room was also available at arrival at approx 10am. And they have quite late check-out time of 12am. The staff was great, very friendly and helpful. The location could not have been better, inside the Elbphilharmonie with free access to it with the hotel card. We could also leave our baggage there until our departure really late at 8pm.

Plussat: Great views. Lovely location. Convenient. Well designed.

Plussat: The new bar

Miinukset: We had booked 2 rooms requesting connected doors. Though they did give us those rooms, one of the rooms 483 had a large wet spot on the carpet - soggy wet. The housekeeping and other staff pretended they knew nothing about it. Being a rainy weekend we didn’t want to stay in a wet room so asked to kindly change. We had just checked in so hadn’t used anything in that room. They offered us one room on another floor which we declined as wanted to stay together aS a family. On suggesting to be shifted to a suite they said the whole hotel was 100% booked including every room and every suite! More than anything the person who came to talk to us - after numerous phone calls - had attitude from and was bordering on rudeness. Needless to say all this caused us a lot of stress and we decided to go to Four Seasons next time

Plussat: I have celiacs disease, they were really good at catering for this, a huge basket of gluten free breads, cereals and cakes turned up at breakfast and I was walked through which items on the buffet were gluten free, which included the nuremberger sausages. Add to this that the service is truly 5*, not always the case in 5* hotels, the high ceilings in the rooms, the pool, gym, sauna, gf steak tartare for supper, the view of the Alster at breakfast, it really can't be improved on. AND most importantly all of the staff, without exception, were friendly, helpful and went the extra distance to make sure you really felt looked after.

Miinukset: Hotel needs a lot of work and updating . Lobby carpeting very shabby and dirty. Rooms were not at all attractive and had a musty odor. I would give this hotel 3 Stars definitely this is not a 5 Star hotel.

Plussat: Great location, friendly staff, hotel combines historical and modern. Close to many restaurants and shopping. Big armed Bus stops in front of hotel.

Miinukset: Food and beverage were very good but pricy however, typical of a 5 star hotel.

Plussat: Staff Dennis , swatrz And läunga will make us come back , very warm staff very sweet . Outstanding staff

Plussat: Location, view, staff

Miinukset: price

Plussat: The Breakfast was buffet style but very good. The staff was very attentive and helpful.

Miinukset: Directions to the hotel from the main train station in Hamburg. I actually had to have a local show me the way; and I had previously contacted the hotel directly via email. Granted I was tired having just flown into Frankfurt that day and taken the train, but still signs and better directions would have been more helpful. Also some pictures and tours of where some of The James Bond Film,"Tomorrow Never Dies", was shot would have been nice.

Plussat: The location, The restaurant, The reception and the concierge staff are friendly

Miinukset: Actually, the house keeping is below the standard of the hotel.. 40 minutes to pring an iron table, 40 minutes to respond a call for backing up the mini bar.. The cleaning service is just lower than the standard, no evening service at all.

Miinukset: too much dust in the room and the mattress was broken .

Plussat: Classic top quality hotel in Beautiful setting Excellent breakfast buffet Efficient and responsive staff Close to city and station

Miinukset: The Wi-fi basic service a bit patchy with coverage and mgps low . There is a better service for daily extra charge .