Hampuri hotellit lähellä Johannes-Brahms-Museum

Plussat: Difficult to say. I arrived the heating of room was not working and after 3 hours I had to complain to change my room. The SPA was ok but the swimming-poll was out of order.

Miinukset: 65 Euros were stolen from the room. I left the money on the desk and disappeared during the cleaning. I immediately contacted the staff and they promised an investigation. After one week, I didn't receive any information or apologies. I should have reported the crime to the police rather than listening to the hotel staff. The place is difficult to find and on Saturday night the music from the restaurant is loud till midnight.

Plussat: Room was modern yet super cozy, had exceptional decor design and super cool touch lighting controls. Had breakfast one morning, exceptional wait staff and the food was top notch. Enjoyed the spa as well. Have already recommended to friends looking for a romantic weekend getaway.

Plussat: Everyone is amazing !! Bit Florian the night porter is a must meet! Very helpful and very funny! We will be back very soon! Thank you

Plussat: I am a frequent traveller to Hamburg and I have been guest of Sir Nicolai (and all other hotels of the same chain) several times. I love their rooms and the richness of all that comes with them. In every Sir Hotel you will be surprised of how many details they put on their rooms. Unfortunately in terms of amenities/facilities of Hamburg hotel itself, the only reason sometime I divert to other chains is the lack of a gym, which would really complete the package and convince me to only stay here. In fact I stay here only when I have short stays in Hamburg, for which I know I can skip one or two work outs.

Miinukset: This time I was given a room on the rooftop with the reassurance to be a better room than usual, but unfortunately the room was noticeably smaller than their regular rooms, and more importantly very cold even after boosting the room heating. It seemed like a downgrading, and it felt not as an attentive behaviour towards a frequent guest.

Plussat: We liked the style of the rooms but the TV is stuck to the wall parallel to the bed so it s impossible to watch te screen from bed. Weird.

Miinukset: We were happy to discover the fantastic spa, but everyone can come in thee from the street as there s no security to access it. We went there in the morning and the water was cold and there was no bubbles in the jaccuzzi, sauna and hammam are only on in the evening. There should be a possibility to put them on yourself if you want to use the facility in the morning.

Plussat: The hotel is centrally located. The rooms are spacious and the breakfast buffet is really good. The staff is attentive and helpful with everything.

Miinukset: You need to use two elevators to get out of the hotel due to the design being within an arcade. The furniture is tired.

Plussat: I did not have breakfast because it is pricy.

Miinukset: All very good

Plussat: Breakfast! Amazing nice breakfast with ranges of different items to choose from and healthy selections too.

Miinukset: Valet parking ! Disorganised.

Plussat: Aamiaistarjoilu erittäin monipuolinen ja kuului vielä hintaan! Huone tilava, siisti ja erittäin tyylikäs. Sijainti loistava!

Miinukset: Katumelu kuului jonkin verran lasin läpi

Plussat: The best hotel I've ever been to. You actually feel like a royalty

Plussat: Spa oli aivan mahtava, 4 erilaista saunaa, iso uima-allas ja tilava poreamme. Ja aukiolo ajat hyvät 07-22, ehti käydä aamuin illoin. AB FAB

Miinukset: Kahdenhengen sänky todella pieni.

Plussat: Reception staff. Location Breakfast.

Miinukset: room colors toilets price.

Plussat: Very good hotel, Staff excellent. Great bed !!

Miinukset: There was no direct lift from the 4th floor,down to the wellness centre. We had to go though reception.

Plussat: location, internet facility, service

Plussat: fabulous hotel with excellent and friendly staff

Plussat: perfect location, fantastic breakfast, well furnished rooms

Miinukset: it was a little bit cold and I cannot managed it to make warmer ..

Plussat: The sevice is wonderful. Before I checked in, they've already known my name. The first day I got there I had a cold so I asked if the kitchen could made a soup for me. They did and the next two days the waitress asked if I need to soup or not. And the location is in the center of Hamburg, main station nearby about 5 minutes walking, very convenient for shopping or traveling.

Miinukset: There's only "one" computer provided for the business room guests in the public area. If they provide more, this hotel would be perfect.

Plussat: The hotel staff were exceptionally friendly and helpful. The food was excellent and the room was very tastefully decorated with an exquisite bath.

Miinukset: no

Plussat: top service and pampering. great spa facilities. middle of town. we'll be back.

Plussat: Hotellin sijainti oli loistava. Henkilökunta erittäin kohteliasta ja ammattitaitoista. Hotellin spa- osasto oli todella korkeatasoinen ja uima-allas erittäin suuri - kelpasi uida kuntouintia.

Miinukset: ei

Plussat: The location is very convenient. The service was excellent. Room spacious modern and very clean

Plussat: Location

Plussat: great large and very comfortable rooms

Plussat: Great location with a spacious rooms and attentive staff. You will want to spend time in your room to enjoy the views of the river and the city. The shower is great and the bed very comfy.

Miinukset: Unfortunately, only one small battle of water in room booked for double occupancy. Walls had scratches and scuffs and carpet was stained in places. Only one additional seat other than the desk chair, which is a bit of shame given the fantastic views. Meaning that if there are two people who want to enjoy the views, one has to sit on the bed or on the desk chair. Finally, the quality of the breakfast etagere (served instead of buffet breakfast due to COVID-19) was disappointing.

Plussat: Huone hieno ja näköalat oikein hienot.

Miinukset: Huoneessa ei suihkumyssyjä, erikoista, vaikka käsisuihkun lisäksi kattosuihku. Kattosuihku tuli vain pienen kääntämisen jälkeen, joten siinä voi saada kunnon yllätyksen. Hotellissa spa, mutta huoneessa ei paikkaa missä kuivattaa uimapuku. Pyyhetelinekin on peilipöydän päällä, joten jos siihen ripustaa, niin koko pöytä kastuu. Kahden hengen huoneessa yksi lilliputti pullollinen vettä ilmaiseksi. Olisi voinut sentään olla kaksi pullollista. Sekasaunat käytettävissä, mutta erikoista oli se, että toisessa saunassa oli miesten WC, toisessa, noin 50 metrin päässä olevassa saunassa naisten WC. Ohjeissa pyydettiin käyttämään pyyhettä ympärillä, mutta siellä miehet (me olemme naisia) nakuna pyörivät - siis kummassakin saunassa. Saunoissa ei ilmeisesti peseydytä ollenkaan, koska siellä ei ole mitään telinettä edes omille shampoille, saippuoille yms. Uima-altaan ja saunan suihkuissakaan ei mitään yksityisyyttä. Kun teimme itse lentokoneeseen tsekkauksen, business centerin printteristä oli muste loppu. Todella huonoa ja epäkohteliasta palvelua nuorelta mieheltä (Lucas L??), siinä paloi päreet, kun apua ei meinannut saada millään.

Miinukset: I stayed here with the thought of the Westin Bed, which is normally amazing. This bed was super soft and pillows were awful. Also the curtains didn't close properly which just seems like Hotel Room 101. I didn't sleep well.

Plussat: Very goood

Miinukset: -

Miinukset: Is not prepared for return booking due to corona crisis en no flights to hamburg Very disappointing as regular guest

Plussat: what else would you expect from a westin hotel? Beautiful room, delicious breakfast, nice view We loved it

Miinukset: The man working at reception was really arrogant and rude to us which you simply shouldn’t be not at a 1 star nor at a 5 star hotel!!!! . But the rest of the staff was great!

Plussat: Stunning location, of course... but thoroughly enjoyable in every respect. A great experience.

Plussat: Great views. Lovely location. Convenient. Well designed.

Plussat: Sijainti hyvä, siisti ja ystävälinen henkilökunta

Plussat: Todella hiljainen huone, kivat näkymät vaikka toinen kerros ja sisäpiha, kiva ” kaksio”, siisti

Miinukset: Tyynyt olivat kyllä liian pehmeät

Plussat: space, pool

Miinukset: the bed was not comfortable

Plussat: The room was spacious and so was the bathroom. We enjoyed the breakfast which had a wide selection available.

Miinukset: The air conditioning wasn't working so the room was uncomfortably hot during the night. We couldn't leave the window open during the night as it opened towards the noisy street. We raised the issue with reception but there was no solution provided to us.

Plussat: Clean and spacious room with very conformable beds. Kitchen is big enough for simple cooking. Excellent location, only few minutes away from city center. Metro station is just in front of hotel. Unfortunately pool and fitness room were closed due to corona, maybe next time.

Miinukset: Nothing.

Plussat: I have celiacs disease, they were really good at catering for this, a huge basket of gluten free breads, cereals and cakes turned up at breakfast and I was walked through which items on the buffet were gluten free, which included the nuremberger sausages. Add to this that the service is truly 5*, not always the case in 5* hotels, the high ceilings in the rooms, the pool, gym, sauna, gf steak tartare for supper, the view of the Alster at breakfast, it really can't be improved on. AND most importantly all of the staff, without exception, were friendly, helpful and went the extra distance to make sure you really felt looked after.

Miinukset: Hotel needs a lot of work and updating . Lobby carpeting very shabby and dirty. Rooms were not at all attractive and had a musty odor. I would give this hotel 3 Stars definitely this is not a 5 Star hotel.

Plussat: The hotel is located closely to the lake Außenalster and offering lake view rooms on some of the upper floors. We got one of these rooms with a large window overseeing the lake and the city of Hamburg. That was the best part of our stay but we also very much liked the long and special history of this place.

Miinukset: Nice old style hotel, but it does not meet expectations in its category. It is a bit overpriced and run out of date. The Staff was fine and doing the job but rather impersonal. The breakfast room is too small and gets overcrowded at certain times.

Plussat: The location

Miinukset: The bed is extremely umconfortable. Too soft and no options to change. Room service it's inefficient made an order and after 44 minutes nothing came, call to room service and answer sorry we didn't took your order. Not what you expect for a 5 start hotel.

Plussat: Great location, friendly staff, hotel combines historical and modern. Close to many restaurants and shopping. Big armed Bus stops in front of hotel.

Miinukset: Food and beverage were very good but pricy however, typical of a 5 star hotel.

Plussat: Room was really good size and furnishings where great

Miinukset: Tiny gym

Plussat: Staff Dennis , swatrz And läunga will make us come back , very warm staff very sweet . Outstanding staff

Plussat: Location, view, staff

Miinukset: price

Plussat: The breakfast was good but that’s pretty much it.

Miinukset: - No information about very strict Covid19 rules received upfront (e.g. services not available) - No information upfront that the building is going through significant refurbishment - Unfriendly and not helpful staff at front desk

Plussat: A bit disappointing when you book a room in an iconic building to then find it under construction and renovation. They tried their best to make it look nice but the main entrance and hallways all looked under construction. Still, the location of the building is great and staff at the reception were very nice and helpful. Room was spacious, clean and nice.

Miinukset: Breakfast is not cheap and unfortunately we were not able to enjoy it because they couldn't bring our breakfast out within the 45 minutes that we had before going to the airport. It felt like the service was overwhelmed. I understand that the Corona crisis introduced a lot of cumbersome changes but they didn't even bring orange juice that I requested two times. I also did not like that people were smoking in the small inner courtyard while others eat their breakfast. That's a bit last century!

Plussat: Location and size of rooms and public areas

Miinukset: How can a 5star hotel close its restaurant on the weekend? Simply unbelievable that all that is on offer is a sandwich For Sunday lunch Apparently management decided to dumb down this year.

Plussat: Nice atmosphere! Nice restaurants! Nice staffs!

Miinukset: 10 mins walking to Rathaus in winter is hard with kids!

Plussat: Very traditional, amazing room sizes,

Miinukset: Renovation is on going on this traditional/historical hotel, they should respect a little bit for the resting hours of the guests during this renovation.

Plussat: The staff was perfectly attentive and doing a great job

Plussat: Well located. Impressive foyer and lovely fireplace

Miinukset: I accept that I had a room which was on special, and assume has not been refurbished. The bathroom was perfectly fine but the bedroom was slightly dated. Torn curtains, old carpets. One large blanket would have been better. Bathroom robes should be standard.

Plussat: meeting Udo Lindenberg who lives in the hotel

Miinukset: rooms need serious update

Plussat: The Hotel Atlantic Kempinski Hamburg is one of the Classic Hotels with a history of over 100 years. Great location, great value of money, kind staff, extrimely clean roon, free internet at the business center.We will always go back.

Miinukset: Breatkfast is rather expensive (33 euro per person)

Plussat: Hotellin keskeinen ja rauhallinen sijainti ja henkilökunta ja palvelut ovat parasta mitä Hampurissa on tarjolla.

Miinukset: Ei

Plussat: Yleiset puitteet hienot, viiden tähden tasoa, palvelu huomaavaista.

Miinukset: Huone ei ollut kuin kahden tähden tasoa. Risaiset verhot, likainen kokolattiamatto ja likaiset tapetit, notkuva pöytä, ei kahvin tai teen keittovälineitä, ei kylpytakkeja. Ei ollut hintansa arvoinen, pettymys siis.

Plussat: sijainti

Miinukset: liiallinen henkilökunnan palvelualttius

Miinukset: When visiting the hotel by car, the several roadworks and one-way streets arount the hotel make the journey more arduous than necessary.

Miinukset: I had a room, which was in a bad condition. For a 5Star-Hotel this in inacceptable

Plussat: The breakfasts were excellent

Miinukset: The room was basic and needed redecorating

Plussat: Very nice entrance area and breakfast facilities. Central location.

Miinukset: Room absolutely not five-star-quality. Were sent to wrong floor to find room. Were charged for breakfast even though included in price - will be refunded. Cleaning started before leaving the room in due time before 12.

Plussat: Very quiet rooms. Nespresso coffee machine in room was nice amenity as well as regular kettle. Good breakfast buffet selection.

Miinukset: Limited number of servers at breakfast so most mornings getting coffee at the table was slow. Taxis needs to be ordered at the front desk. One morning I had to wait 30 minutes for taxi to arrive. This was not the hotel's fault but just more a caution that taxis do not circulate this area (unlike at other hotels I have stayed at where taxis are waiting outside). Limited English TV channels.

Plussat: I'm traveling a lot for work worldwide but this was the most stunning hotel at all! The hotel is completely new and very modern. It was an old tower with a cave in it and they built a hotel inside the tower. Very quiet and relaxing. When you enter the hotel, they built like an underwater, under the ocean entrance with fish and water sound, all blue with automatic stairs leading you to the reception. Incredible experience!!! The hotel has a cave restaurant and bar, a beautiful fitness studio and sauna for free. The breakfast is exceptional!! Many different kinds of bread, fish, sausages, warm and cold vegetables, fish, pancakes, fruits, fruit salad, many yogurts, cerials. A beautiful capuccino machine. Everything you can think of you will find for breakfast.

Miinukset: -

Plussat: Nice materials used.

Plussat: Nice and quiet, calm atmosphere and great location near to Hamburg Messe and the small park.

Miinukset: Mattress was soft, kind of sunk in the middle, so not the best support. Main areas could do with better lighting. Some soft/cool music in the Cave bar at night would be nice, was a bit dull in there.

Plussat: Convenient and plenty of taxi availability to get around the city. Good breakfast buffet. Reasonable room service menu and not too expensive.

Miinukset: Rooms ok but fairly standard. Needed to reconnect to wifi multiple times. Limited tv channel choice for English speaking visitors.

Plussat: Nice quiet property.

Miinukset: Staff & location.

Plussat: Very friendly staff, great location

Miinukset: Housekeeping could be better

Plussat: Good breakfast

Plussat: Polite staff, nice lobby, daily house-keeping, good breakfast.

Miinukset: Floors 11 and 12 are to be avoided. There is a secondary glass enclosure, as a kind of protection for a panoramic platform. These windows were so dirty that they made the view look bleak.

Plussat: Beautiful Hotel combining "old" stones to modern/design furniture. Very clean, quite and staff very friendly. Great lounge bar and Restaurant is excellent. Location is ok as well, walking distance to centre +/- 20 min, but S-Bahn station just around the corner.

Miinukset: They had blocked funds in my credit card for two weeks as guarantie of stay, and asked to pay final bill when leaving. In result I have to spend double price

Plussat: The restaurant was fantastic. Excellent food & service.

Miinukset: breakfast was a bit expensive and free WIFI only available in lobby/bar.

Plussat: Jännittävä hotelliratkaisu vanhassa vesitornissa. Vaikka hotelli sijaitsi lähellä rautatietä huoneet olivat híljaiset. Ilmastoinnin ansioista kuumalla ilmalla ei ollut tarvetta pitää ikkunoita auki. Hotellin sisustus oli tyylikäs niin aula- ja ravintolatiloissa kuin huoneissakin. Perhehuone oli ratkaistu hienosti yhdistämällä kaksi huonetta välioviratkaisulla. Hotellista oli(si) hyvä junayhteys rautatieasemalle, joka oli toistaiseksi korvattu bussilla. Autopaikka löytyi pienestä ja kalliista autohallista.

Miinukset: Monipuolinen ja runsas aamiainen olisi ollut kallis, olisi hyvä jos hotelli pystyisi tarjoamaan vaatimattomamman vaihtoehdon vähäruokahaluisille.

Plussat: Exterior design of building and interior design of rooms and communal parts. Breakfast buffet varied and plentiful.

Plussat: Building, architecture, interiors, brunch, helpful and positive staff.

Miinukset: Cocktails at the bar deserve to be better. Lighting there was poor.

Plussat: Water-tower location and design/decor.

Miinukset: Location is hard to find (if driving, get detailed instructions) and a bit of a walk from the center.

Plussat: Everything was good but the breakfast was excellent

Plussat: everything was great

Plussat: every thing a very spesiel hotel

Plussat: Excellent. It was four star and the price was 3 star but I believe that this was the hotel had just opened. I suspect that the price will increase.