Hampuri hotellit lähellä Europa Passage

Plussat: Lovely room, comfy and spacious and very clean

Miinukset: We where not told about a €50 security deposit whilst booking and because we had been to a festival in the days leading up no one in the part had budgeted for this

Plussat: Sijainti, siisteys, huoneen koko, huoneeseen ei kuulunut ääniä käytävältä tai muista huoneista. Erittäin siisti kylpyhuone. Hyvä hinta-laatu -suhde. Ei veloitettu lapsen (4 v.) lisävuoteesta.

Miinukset: -

Plussat: A beautiful, luxury hotel in an excellent location. Very dog-friendly - there were a blanket and food and water bowls waiting in our room. Definitely more than I expected.

Miinukset: The only downside was that the fridge and phone were broken but it wasn't an issue for me, really. The receptionist offered to keep my food in their fridge so the problem was solved.

Plussat: staff and comfort

Miinukset: i didn’t like the location

Plussat: Great rooms, service minded staff, good breakfast, good location, fair price

Miinukset: None really

Miinukset: Somewhere to wash hands in toilet in room

Plussat: We liked the the size of the hotel room as well as the decor. It was large and modern and initially very clean.

Miinukset: The bed was two twin beds stuck together though, so it was very annoying as it kept separating. We left a do not disturb sign on the door whilst we were out, but staff entered any way to check if we had used the minibar. However, after entering, they didn't even bother to do any housekeeping. on another day, they did housekeeping in terms of making the bed, but they left all glasses we had in the room, piled in front of the tv and did not remove them. I wouldn't stay here if I returned to Hamburg due to the horrible Reeperbahn. Although you are not in the depths of it in this hotel, you are still a bicycle ride or scoot away from everything. I'm sure you could get something more central for the same money. Only reason we stayed here was because we had £45 discount.

Plussat: Great location, really on the edge of the Reeperbahn. Hotel also good. Good breakfast.

Miinukset: We could not find a staircase, but we were only on the 3rd floor, so we could have walked instead of going by the elevator.

Plussat: Location, cleanliness, staff ... !

Plussat: Herkullinen ja monipuolinen aamiainen, viihtyisä huone, hyvä sijainti metroaseman vieressä

Miinukset: Henkilökunta oli vähän jäykkää ja kylmäkiskoista

Plussat: Staff were helpful, location is GREAT and hotel is clean and very modern.

Miinukset: Nothing

Plussat: Location is fantastic. Bed and pillows are super comfortable. Very good size of rooms. Love their Spa! I will stay in this hotel again.

Miinukset: No wash basin in the toilet!

Plussat: Very good room profile

Plussat: Interesting decor, spacious, comfortable, ideally located in walking distance between the Rathaus and Speicherstadt. Breakfast was huge and a lot of choice in the buffet.

Miinukset: Breakfast was very expensive. Mini bar shocking expensive even by hotel minibar standards (5€ for a 500ml bottle of water...) and then they tried to charge us for a G&T we did not have. Also housekeeping staff need some training because someone let himself into our room whilst we were getting dressed to deliver room service we did NOT order. (Although cant fault their response to the complaint - reception staff very apologetic and didn’t charge for a breakfast)

Plussat: Great location, good breakfast. Friendly staff, and a beer as a welcome drink!

Miinukset: 5 wall panels with LEDs you can't turn off. They are quite bright at night. Expensive.

Plussat: The location, room and the omfort.

Plussat: Great city views from the room! Best comfort. The restaurant^s nice balconies over the Nikolai fleet.

Miinukset: Traffic noise during the night.

Miinukset: hotel has been authorized twice from my Card, I have litter doubt. once is just room rate, and other is 100Euro after my check in 3 hours, so I don't understand.

Plussat: Amazing hotel. Great staff friendly and helpful! Breakfast was good. Could park easily next to hotel in parking garage. Room was very nice and cozy. We loved the decor.

Miinukset: Nothing

Plussat: Nice and comfortable room, fantastic view from the window.

Miinukset: The staff was rude and unprofessional during the checkout. There was a line and the receptionist was absent on her workplace, then she came back she said we should have been earlier if we hurried. (July 24)

Plussat: Good choices at breakfast. Excellent view of Willie Brandt Strasse. Night Manager was top quality!

Miinukset: Breakfast too expensive. Parking three blocks away and directions for use totally inadequate. Only onsite restaurant is oriental. Much of help is inexperienced.

Plussat: The whole hotel set-up and interiors are quite romantic and special. Staff very friendly and helpful. Bed was very comfortable, set of room equipment full and new. We didn't have breakfast, so cannot comment on food quality, but glass of sparkling wine at check-in was a nice surprise. Hotel location is good, however reaching any public transportation requires up to 10 min. walk. Overall - highly recommended.

Miinukset: Nothing in particular.

Plussat: Rooms had all the required amenities. Only a short walk from the central station, so exploring Hamburg was very easy.

Plussat: It’s located in an area where you can find many different restaurants and markets

Plussat: - friendly staff - good breakfast - clean spacious room - the room was ready 30 mins before declared arrival time

Miinukset: - the air-condition was not working, when I told the hotel staff about that they told me that they feel sorry and...tomorrow someone will check it. The night was difficult to bare - we ordered a double room but it was prepared only for one person

Plussat: Not far from centre and good links to the metro... Hotel was nice, clean and staff friendly unlike most of the Germans in the centre...

Miinukset: Was in a place where back streets at night were dodgy main road where hotel was, was ok so would recommend to keep to main road...

Plussat: Hyvä ja runsas aamiainen. Siisti huone.

Plussat: I really can recommend this hotel. Try it - you'll like it.

Miinukset: I liked it all.

Plussat: Siisti perushotelli, mukavat huoneet. Hyvä asiakaspalvelu, ja kaikinpuolin hyvä hotelli pitkään viikonloppuun Hampurissa. Sijainti noin 500m päärautatieasemalta (poispäin keskustan suuntaan). Pienempi metroasema noin 100m päässä.

Miinukset: Hieman rauhaton sijainti St Geogen kaupunginosassa. Kadulta ei kuitenkaan kuulunut ääniä hotellihuoneeseen, mikä oli hyvä.

Plussat: Location, breakfast

Miinukset: Lobby

Plussat: lovely room clean

Miinukset: no coffee or tea making facility asked at reception said i was in standard room when ever i travel even in premier inn you get this as basic in a 4 star hotel i would expect a kettle

Plussat: Excellent buffet breakfast. Good location for exploring the city being a few minutes walk from the main station.

Plussat: The hotel is nice and the staff is nice too.Great breakfast there.

Miinukset: The location is in the red district.

Plussat: the hotel is only 10 minutes for the station. It’s ideally placed for to explore the city, 10-15 minute saunter to the main shopping area. Clean, friendly and reasonably priced

Plussat: Huone hieno ja näköalat oikein hienot.

Miinukset: Huoneessa ei suihkumyssyjä, erikoista, vaikka käsisuihkun lisäksi kattosuihku. Kattosuihku tuli vain pienen kääntämisen jälkeen, joten siinä voi saada kunnon yllätyksen. Hotellissa spa, mutta huoneessa ei paikkaa missä kuivattaa uimapuku. Pyyhetelinekin on peilipöydän päällä, joten jos siihen ripustaa, niin koko pöytä kastuu. Kahden hengen huoneessa yksi lilliputti pullollinen vettä ilmaiseksi. Olisi voinut sentään olla kaksi pullollista. Sekasaunat käytettävissä, mutta erikoista oli se, että toisessa saunassa oli miesten WC, toisessa, noin 50 metrin päässä olevassa saunassa naisten WC. Ohjeissa pyydettiin käyttämään pyyhettä ympärillä, mutta siellä miehet (me olemme naisia) nakuna pyörivät - siis kummassakin saunassa. Saunoissa ei ilmeisesti peseydytä ollenkaan, koska siellä ei ole mitään telinettä edes omille shampoille, saippuoille yms. Uima-altaan ja saunan suihkuissakaan ei mitään yksityisyyttä. Kun teimme itse lentokoneeseen tsekkauksen, business centerin printteristä oli muste loppu. Todella huonoa ja epäkohteliasta palvelua nuorelta mieheltä (Lucas L??), siinä paloi päreet, kun apua ei meinannut saada millään.

Plussat: Breakfast was excellent, beds were very comfortable, view from room amazing

Miinukset: The spa was a terrible disappointment

Plussat: Architecture

Plussat: The inner courtyard view! Walking directly to the conserts in the elphi ! Amazing building!

Miinukset: I did not like the outdoor chair and lounges at the sauna/swimmingpool not comfy and one chair broke even when I sat on it... at a hotel at this standard that should not be possible...

Plussat: Great design.

Miinukset: Staff can be more helpful and friendly

Plussat: It is a beautiful building and we enjoyed our view from our room.

Miinukset: Customer service after check out. So the price should be 339 Euro for two nights as shown on my booking.com confirmation email. My credit card was charged after the booking. However after checking out from Hotel I got charged additional 111 Euro, the room rate increased. I've been in contact with customer service from Westin Hamburg (now part of Marriott) without help. They are not responding.

Plussat: Iconic building, but inside it dies not live up to expectation.

Miinukset: Exec Lounge, basic no view

Plussat: A great view from the 8. floor and our room on the 11. floor. Very clean room with super elegant interior in light grey and white colours. A big bed in a top class, soft linnen and many soft towels in the bathroom. A bathtub with a very modern installations. We were very satisfied.

Miinukset: Nothing. Piccolo was helpful, the room excelent, the city is great. The hotel has very nice location and the view is over all expectations.

Plussat: Rooms and bed are really great Room service very friendly and good menue Gym small but good

Miinukset: Check in was ok but not very welcoming which I would expect if there are room rates above 259 euros a night

Plussat: Great beds, clean rooms

Miinukset: We booked the hotel only because of the pool and spa. With a 4month baby we didnt want to go far for a pool and we wanted to relax at the pool in the verninges. when we came they told us that it was under renovation and that it would open the next Day - that didnt happen. So our eveningplans was Pretty much cancelled. As the hotel was paid in advance we didnt find another hotel.

Plussat: Great views. Lovely location. Convenient. Well designed.

Plussat: The location of the hotel

Miinukset: The staff was not cooperative not helpful .this the worst staff I met .

Plussat: This is a high end hotel but at the same time very good value for money. It is a beautiful building and the staff are very helpful and friendly.

Miinukset: I like almost everything, if one must be critical, for a high end hotel, free high speed internet might be appreciated/expected. The fee is only3 EUR but it would add to the overall generous feeling one gets if this was included (even if the room price was a little higher).

Plussat: I liked that the staff were helpful when we didn’t like our room and moved us to a suite.

Miinukset: There were spiders in our room, I couldn’t stay because I had my 5 month old baby with me. When I called the receptionist to take a look they didn’t believe me until I took a video and said I would check out.

Plussat: I have celiacs disease, they were really good at catering for this, a huge basket of gluten free breads, cereals and cakes turned up at breakfast and I was walked through which items on the buffet were gluten free, which included the nuremberger sausages. Add to this that the service is truly 5*, not always the case in 5* hotels, the high ceilings in the rooms, the pool, gym, sauna, gf steak tartare for supper, the view of the Alster at breakfast, it really can't be improved on. AND most importantly all of the staff, without exception, were friendly, helpful and went the extra distance to make sure you really felt looked after.

Miinukset: Bed mattress was to soft.

Plussat: Everything is good.

Plussat: Staff professionally and quality

Miinukset: AC not enough in the restaurant and lobby because of the temperature in summer