Hampuri hotellit lähellä Europa Passage

Plussat: We had an amazing stay at Grand Elysee, our "home" in Hamburg! Confort, elegance, quietnesss, very professional and friendly staff and a delicious breakfast at one of hotel's restaurants, Le Parc. We also enjoyed the interior garden of the hotel and the Top Seven terrace. Not to be missed!

Miinukset: We liked everything!

Plussat: Quite big room with comfy bed, good lighting and pleasant bathroom. Fabulous wellness area in price included and open until 10pm. Meticulous staff.

Miinukset: How can one ask 28 EUR for a breakfast??

Plussat: Comfortable stay, plenty offerings for eating and relaxation.

Miinukset: Nothing.

Plussat: Auto vietiin parkkihalliin puolestani. Laukut tuotiin huoneeseen. Aamupala oli aivan loistava. Mukava allasalue saunoineen.

Plussat: Perinteinen iso, hieno hotelli, joka sattui nyt olemaan tarjolla kohtuulliseen hintaan. Kaikki vanhan hyvän ajan viiden tähden tunnusmerkit - ei mikään boutique, jos sellaista hakee.

Miinukset: Nuori henkilökunta oli kyllä hyvin ystävällistä, mutta minibaarin jääkaapin korjaaminen/vaihtaminen ei sitten kuitenkaan kahden päivän vierailun aikana onnistunut. Hymystä tekoihin -aste jäi siinä kohtaa puuttumaan. Suomalaisessa saunassa oli hankalat säännöt: lauteille hikoilu oli kokonaan kielletty, paikallinen saunamummo huomautti heti, jos jokin ruumiinosa lipsahti pyyhkeeltä lauteen päälle.

Plussat: Staff very friendly and helpful. Rather big and extremely clean rooms. Big breakfast. Very good food in general.

Miinukset: Nothing.

Plussat: Loved the hotel, staff were so friendly and accommodating

Miinukset: No tea or coffee making facilities in the room which for us was strange for such a high end hotel - a disappointment for us as just something we would expect and a lovely touch

Plussat: The brasserie serving lobster and the cocktail bar.

Plussat: Good location and excellent amenities

Miinukset: Restaurant and bar prices are expensive in the hotel.

Plussat: I liked the atmosphere and the hotel staff

Miinukset: The beds are hard like beton and we felt really uncomfortable whensleeping

Plussat: very confortable hotel and very well located, close to the center and shopping area but very quite

Miinukset: there were many events ( conferences) into the hotel, so sometimes was difficult to reach the reception because the hotel lobby was used as meeting point for participants

Plussat: Very clean rooms, spacious and with good beds.

Plussat: Tasokas ja siisti täyden palvelun hotelli hyvällä sijainnilla Hampurin keskustaan nähden. Sopii bisnesmatkailijoiden lisäksi hyvin myös lapsiperheelle: huonepalvelusta toimitettiin joka ilta kaurapuuroa omista Elovena-hiutaleista keitettynä alle vuoden ikäiselle lapsellemme. Myös aamupala oli hintansa arvoinen. Suosittelen lämpimästi!

Miinukset: Vaikka aamiainen olikin kiitettävän tasoinen, eivät hotellin omat ravintolat tarjonneet perushotelliruokaa parempaa laatua. Tämä hieman harmitti, koska odotukset olivat hotellin muuhun tasoon nähden korkealla.

Plussat: Hyvätasoinen hotelli kohtuumatkan päässä keskustasta.

Plussat: Hyvä aamiainen.

Miinukset: Tämän tasoisessa hotellissa olisi uima-altaalla pitänyt olla uimahousuja vuokrattavana tai vaikka myytävänä.

Plussat: Laadukas erittän hyvä hotelli.

Plussat: Oikein mukava hotelli rauhallisella alueella, mutta kävelymatka keskustaan. Myös metro löytyy läheltä. Kylpylä sisältyy hotellin kohtuulliseen hintaan. Aamupala erittäin runsas, mutta kalliihko.

Plussat: Very friendly, especially the cleaning lady (Amina), she helped with the extra needs for our infants

Miinukset: The SPA was officially closed, yet they took us but the conditions were very bad and unacceptable (noisy, humid). however, they did not change us when we showed our disappointment.

Plussat: The checkin was really smooth and my requests on booking had been noted. I got the ideal room and was generally very impressed with the staff and the knowledge of the area. One of the concierges was a lot more polite and knowlegeable than the other but overall the staff were fantastic

Miinukset: Once we got them trained as to what toast was and that it should be cooked on both sides and that eggs sunnyside up meant they should be soft it was great!!!!!!

Miinukset: No tea or coffee making facilities in the room

Plussat: The hotel room was quite large and very quirky. The bed was comfortable, the facilities in the bedroom were modern. Staff very accommodating and polite. Great location directly by the Reeperbahn. I would recommend this hotel, it is definitely ideal for couples and groups.

Miinukset: Parking is underground and very secure. However it does not state on the site that it will cost an additional 18€ to park in the hotel parking facilities.

Plussat: One of the coolest hotels in Hamburg.

Miinukset: It is very busy place and it seemed understaffed. Staff was friendly though.

Plussat: What a great hotel. Very friendly and helpful staff. Reception staff very accommodating. Concierge gave excellent restaurant recommendation. Spacious, well designed rooms. Amazing bar/restaurant area. And a good location close to St Pauli U-bahn station and Reeperbahn. Highly recommended.

Plussat: Amazing decor, fabulous food and a great spa. I loved every second of staying here.

Plussat: Had a wonderful stay in hotel. I liked spaces and great design. Staff was very helpful, would definitely recommend it.

Miinukset: That breakfast was extra.

Plussat: Great design and interesting rooms. Great food.

Miinukset: The hotel is not in the most scenic location in town.

Miinukset: breakfast should be included in the price

Miinukset: the bed and the pilows

Plussat: The design and spirit , difference of style variations

Miinukset: poor ventilation in the front building

Plussat: The lounges, the bar, the Dedon corner, the restaurant, the room

Plussat: Very good, very stylish and trendy

Plussat: Lovely design. Spacious and beautifully designed clean rooms, lovely dining area and bar. Helpful & friendly staff.

Plussat: Great location with a spacious rooms and attentive staff. You will want to spend time in your room to enjoy the views of the river and the city. The shower is great and the bed very comfy.

Miinukset: Unfortunately, only one small battle of water in room booked for double occupancy. Walls had scratches and scuffs and carpet was stained in places. Only one additional seat other than the desk chair, which is a bit of shame given the fantastic views. Meaning that if there are two people who want to enjoy the views, one has to sit on the bed or on the desk chair. Finally, the quality of the breakfast etagere (served instead of buffet breakfast due to COVID-19) was disappointing.

Plussat: Huone hieno ja näköalat oikein hienot.

Miinukset: Huoneessa ei suihkumyssyjä, erikoista, vaikka käsisuihkun lisäksi kattosuihku. Kattosuihku tuli vain pienen kääntämisen jälkeen, joten siinä voi saada kunnon yllätyksen. Hotellissa spa, mutta huoneessa ei paikkaa missä kuivattaa uimapuku. Pyyhetelinekin on peilipöydän päällä, joten jos siihen ripustaa, niin koko pöytä kastuu. Kahden hengen huoneessa yksi lilliputti pullollinen vettä ilmaiseksi. Olisi voinut sentään olla kaksi pullollista. Sekasaunat käytettävissä, mutta erikoista oli se, että toisessa saunassa oli miesten WC, toisessa, noin 50 metrin päässä olevassa saunassa naisten WC. Ohjeissa pyydettiin käyttämään pyyhettä ympärillä, mutta siellä miehet (me olemme naisia) nakuna pyörivät - siis kummassakin saunassa. Saunoissa ei ilmeisesti peseydytä ollenkaan, koska siellä ei ole mitään telinettä edes omille shampoille, saippuoille yms. Uima-altaan ja saunan suihkuissakaan ei mitään yksityisyyttä. Kun teimme itse lentokoneeseen tsekkauksen, business centerin printteristä oli muste loppu. Todella huonoa ja epäkohteliasta palvelua nuorelta mieheltä (Lucas L??), siinä paloi päreet, kun apua ei meinannut saada millään.

Miinukset: I stayed here with the thought of the Westin Bed, which is normally amazing. This bed was super soft and pillows were awful. Also the curtains didn't close properly which just seems like Hotel Room 101. I didn't sleep well.

Miinukset: Is not prepared for return booking due to corona crisis en no flights to hamburg Very disappointing as regular guest

Plussat: what else would you expect from a westin hotel? Beautiful room, delicious breakfast, nice view We loved it

Miinukset: The man working at reception was really arrogant and rude to us which you simply shouldn’t be not at a 1 star nor at a 5 star hotel!!!! . But the rest of the staff was great!

Plussat: Stunning location, of course... but thoroughly enjoyable in every respect. A great experience.

Plussat: Great views. Lovely location. Convenient. Well designed.

Plussat: Aamiainen oli tosi hyvä, tosin olisin toivonut lisää tuoreita kasviksia.

Miinukset: Olisin halunnut lukea infoa kuntosalista ja saunasta myös huoneessa.

Miinukset: Ei sanomalehtiä vieraiden käytössä

Plussat: Taidehuone oli taivaallinen! Niin upea, etten melkein uskonut, että sain yöpyä siellä. Henkilökunta oli erittäin ystävällinen. Aamiainen oli hiukan suppeampi kuin mitä odotin aiempien Scandic-käyntieni perusteella, mutta silti oikein hyvä.

Plussat: Location

Miinukset: No airconditioning contrary what’s mentioned in the features

Plussat: Comfortable, clean and big rooms with fantastic large windows. Location was ideal for sightseeing and extremely affordable for an expensive city like Hamburg. I will come back.

Miinukset: The rooms were very hot but we asked for additional AC and were given which made the night bearable.

Plussat: Espresso keitin huoneessa oli kiva uutuus. Vuode hyvä ja sijainti rauhallinen. Aamiainen todella monipuolinen, jokaiselle jotakin. Henkilökunta todella ystävällistä ja iloista.

Miinukset: Ei nyt tule mieleen mainittavaa.

Plussat: Aamiainen oli runsas ja monipuolinen. Huone oli ihanan rauhallinen ja siisti. Hyvä äänieristys. Hotellissa oli pieni kuntosali. Baarissa tarjoilu pelasi hyvin, vaikka meitä oli välillä lähes 20 henkilöä samassa seurueessa. Sijainti oli hyvä. Lyhyt matka sekä kongressiin että keskustaan. Respasta sai aamutakin käyttöön veloituksetta. Huoneen minibaarissa oli kaksi vesipulloa veloituksetta päivittäin.

Miinukset: Ei mitään moitittavaa.

Plussat: Livingroomin rauhalliset ja hiljaiset aamiaiset. Miten mukava aloittaa päivä.

Plussat: Hyvä aamiainen, tilava huone, hyvä sijainti.

Miinukset: Kahvi oli laihaa, automaattikahvia, oikea suodatinkahvi maistuisi.

Plussat: Fantastic new hotel. Room was very spacious with an amazing view of the city. The staff are super, many thanks to the reception desk personnel for being so nice and helpful.

Plussat: Just the location

Miinukset: Rooms need serious update. Not very nice. Old TV. Very soft matresses. The checking in staff was not very nice and welcoming. Restaurant completely closed due to Corona but no Room Service! Arrived at 10 pm and no snack nor drink available.

Plussat: Conveniently placed right next to a U-Bahn station. The neighbourhood is rather quiet, away from the tourist hoardes.

Miinukset: The modern design of the rooms ignored a little bit the practicality - the bathroom seemed a bit backwards (placement of doors, light switches, towels, etc.). The wall and window shake a little when someone in the next room closes the door. The breakfast space doesn't have a nice clear flow and the result is that breakfast is a bumbling mess.

Plussat: I have celiacs disease, they were really good at catering for this, a huge basket of gluten free breads, cereals and cakes turned up at breakfast and I was walked through which items on the buffet were gluten free, which included the nuremberger sausages. Add to this that the service is truly 5*, not always the case in 5* hotels, the high ceilings in the rooms, the pool, gym, sauna, gf steak tartare for supper, the view of the Alster at breakfast, it really can't be improved on. AND most importantly all of the staff, without exception, were friendly, helpful and went the extra distance to make sure you really felt looked after.

Miinukset: Hotel needs a lot of work and updating . Lobby carpeting very shabby and dirty. Rooms were not at all attractive and had a musty odor. I would give this hotel 3 Stars definitely this is not a 5 Star hotel.

Plussat: The hotel is located closely to the lake Außenalster and offering lake view rooms on some of the upper floors. We got one of these rooms with a large window overseeing the lake and the city of Hamburg. That was the best part of our stay but we also very much liked the long and special history of this place.

Miinukset: Nice old style hotel, but it does not meet expectations in its category. It is a bit overpriced and run out of date. The Staff was fine and doing the job but rather impersonal. The breakfast room is too small and gets overcrowded at certain times.

Plussat: The location

Miinukset: The bed is extremely umconfortable. Too soft and no options to change. Room service it's inefficient made an order and after 44 minutes nothing came, call to room service and answer sorry we didn't took your order. Not what you expect for a 5 start hotel.

Plussat: Great location, friendly staff, hotel combines historical and modern. Close to many restaurants and shopping. Big armed Bus stops in front of hotel.

Miinukset: Food and beverage were very good but pricy however, typical of a 5 star hotel.

Plussat: Room was really good size and furnishings where great

Miinukset: Tiny gym

Plussat: Staff Dennis , swatrz And läunga will make us come back , very warm staff very sweet . Outstanding staff

Plussat: Location, view, staff

Miinukset: price

Plussat: The breakfast was good but that’s pretty much it.

Miinukset: - No information about very strict Covid19 rules received upfront (e.g. services not available) - No information upfront that the building is going through significant refurbishment - Unfriendly and not helpful staff at front desk

Plussat: A bit disappointing when you book a room in an iconic building to then find it under construction and renovation. They tried their best to make it look nice but the main entrance and hallways all looked under construction. Still, the location of the building is great and staff at the reception were very nice and helpful. Room was spacious, clean and nice.

Miinukset: Breakfast is not cheap and unfortunately we were not able to enjoy it because they couldn't bring our breakfast out within the 45 minutes that we had before going to the airport. It felt like the service was overwhelmed. I understand that the Corona crisis introduced a lot of cumbersome changes but they didn't even bring orange juice that I requested two times. I also did not like that people were smoking in the small inner courtyard while others eat their breakfast. That's a bit last century!

Plussat: Location and size of rooms and public areas

Miinukset: How can a 5star hotel close its restaurant on the weekend? Simply unbelievable that all that is on offer is a sandwich For Sunday lunch Apparently management decided to dumb down this year.

Plussat: Nice atmosphere! Nice restaurants! Nice staffs!

Miinukset: 10 mins walking to Rathaus in winter is hard with kids!

Plussat: Very traditional, amazing room sizes,

Miinukset: Renovation is on going on this traditional/historical hotel, they should respect a little bit for the resting hours of the guests during this renovation.

Plussat: The staff was perfectly attentive and doing a great job

Plussat: Well located. Impressive foyer and lovely fireplace

Miinukset: I accept that I had a room which was on special, and assume has not been refurbished. The bathroom was perfectly fine but the bedroom was slightly dated. Torn curtains, old carpets. One large blanket would have been better. Bathroom robes should be standard.

Plussat: meeting Udo Lindenberg who lives in the hotel

Miinukset: rooms need serious update

Plussat: The Hotel Atlantic Kempinski Hamburg is one of the Classic Hotels with a history of over 100 years. Great location, great value of money, kind staff, extrimely clean roon, free internet at the business center.We will always go back.

Miinukset: Breatkfast is rather expensive (33 euro per person)

Plussat: Hotellin keskeinen ja rauhallinen sijainti ja henkilökunta ja palvelut ovat parasta mitä Hampurissa on tarjolla.

Miinukset: Ei

Plussat: Yleiset puitteet hienot, viiden tähden tasoa, palvelu huomaavaista.

Miinukset: Huone ei ollut kuin kahden tähden tasoa. Risaiset verhot, likainen kokolattiamatto ja likaiset tapetit, notkuva pöytä, ei kahvin tai teen keittovälineitä, ei kylpytakkeja. Ei ollut hintansa arvoinen, pettymys siis.

Plussat: sijainti

Miinukset: liiallinen henkilökunnan palvelualttius

Miinukset: When visiting the hotel by car, the several roadworks and one-way streets arount the hotel make the journey more arduous than necessary.

Miinukset: I had a room, which was in a bad condition. For a 5Star-Hotel this in inacceptable

Plussat: The breakfasts were excellent

Miinukset: The room was basic and needed redecorating

Plussat: Very nice entrance area and breakfast facilities. Central location.

Miinukset: Room absolutely not five-star-quality. Were sent to wrong floor to find room. Were charged for breakfast even though included in price - will be refunded. Cleaning started before leaving the room in due time before 12.

Plussat: Room was very comfortable to include the bed.

Miinukset: Only got 3 English speaking channels which were all news channels unless you paid at least 20 Euro's for the other channels.

Plussat: Perfect location for site seeing. We were able to walk everywhere and the train to the airport is 2 blocks away. Pool & sauna were fantastic and free for hotel guests. Beautifully appointed rooms and bathrooms.

Miinukset: There was a 5 - 10min wait to check in/out of the hotel. They appeared understaffed at the reception desk.

Plussat: Great location in a nice part of Hamburg. The staff was very professional and helpful in assisting with recommendations and making guests feel welcomed. Particularly Katherine at the front desk, who was very polite and taking time to discuss options.

Miinukset: Turndown Service was only at First evening. Cleanup Service was late every day (After 2pm)

Plussat: The bed, spa and location... Downside I was sure I booked breakfast and was told I had Not.

Miinukset: Paying for breakfast!

Plussat: Monipuolinen "liebvoll gemachte" aamiainen. Auton parkkaamaninen sujuvaa, hiljainen ja viihtyisä huone, tyylikäs. Hotellin oma välimerellinen ravintola on kerrassaan hyvä.

Miinukset: no hinta oli korkea, mutta vastasi laatua.

Plussat: The Sofitel Hamburg lived up to all expectations. Impeccably clean, friendly and courteous staff, wonderful facilities and a high level of comfort. I had an excellent stay.

Miinukset: The only inconvenience I encountered was the small issue of the elliptical machine in the gym being out of order. Every other machine was state of the art modern and in excellent working order.

Plussat: The cleanliness of the room and decor was nice especially the bed was amazingly comfortable.

Plussat: The location, breakfast

Miinukset: No Coffee or tea making facilities in normal rooms. Gym is very basic.

Plussat: Good location. Stylish and extremely comfortable room. A lot of space in the bathroom.

Miinukset: No Jacuzzi in the spa area. Though I mentioned it was my birthday weekend, there was no gesture from the hotel at all. Unlike other similar hotels.

Plussat: Fast invoice printing at the checkout.

Plussat: Excellent hotel, we loved it! The personnel are very friendly and helpful. The location is perfect for access to the city centre and harbour area. The room and bathroom are modern, tastefully decorated, clean and spacious. Small details like bathrobe and slippers for our young daughter made a difference. Fabulous wellness/pool area.

Miinukset: Of course if you stay in a 5 star hotel then don't be surprised by the higher price for drinks, breakfast etc. The advantage of location is the restaurants/coffee shops close by where alternatives for eating out is made easy.

Plussat: Henkilökunta todella ystävällistä ja avuliaita. Huone todella miellyttävä ja siisti. Kylpylä mukavan suuri ja kuntosali samoin hyvä. Parkkihalli hotelissa. Ei mitään valittamista, yksi parhaita hotelleja missä olen yöpynyt.

Plussat: Kaikesta, erittäin hyvä sijainti aamupala oli loistava ja myös muu palvelu hinta oli ehkä ylikantissa mutta muuten olen erittäin tyytyväinen

Plussat: Hotelli on korkealaatuinen ja korkea laatu myös maksaa. Henkilökunta erittäin ystävällistä. Aamiainen ei sältynyt hintaan, se oli erinomainen mutta myös aika tyyris.

Miinukset: Hotellin internetpiste oli ilman kunnon valaistusta, piti näpytellä pimeässä.

Plussat: huonee viihtyisyys ja hotellin sijainti

Miinukset: aamupala jäi syömättä koska oli niin kallis

Plussat: Hotelli, sen palvelu ja ravintolat olicat kaikki oikein hyviä. 7 krs huonessta oli hyvä näköala.

Miinukset: Aamiainen oli loistava, mutta liian kallis. 4 hengen lapsiperheeltä 104 euroa joka aamu, hotellihuoneen hinnan päälle on liikaa.

Plussat: everything excellent!

Miinukset: no

Plussat: fantastic location, quality of service

Miinukset: Single rooms have really small beds I mean smaller then necesary in 5star hotel