Nesta Hanoi Hotel

Staff is friendly and room is clean.

Water leaking in bath tub, but it's manageable.

It was absolutely fine, not particularly special!

They removed one of the lamps from our room part way through the stay. Not really a bad thing but was a bit weird. They sometimes to give us towels in the bathroom. The worst thing was the WiFi was awful. It would cut out for every 10 minutes or so. (I needed to use it to work but it was so unusable I ended up tethering to my phone's cell data instead)

We had a warm hotel service when we come back from Ha Tinh to Hanio with good pickup service. After receptionist Ms.Nguye Thanh Hang has reserved hot Vietnam rice noddle for our delegation just arrival before hotel restaurant closed at 9:00 P.M. When we come back our luggage has been already deliveried into the room.

The elevator brand is SCHINDLER which has similar name with SCHNEIDER From France, but actually it move slower than normal elevator and touch pad does not work very well when you select the level, so you have to do carefully to make it work.

Ms.Hang is very good receptionist who is working very efficient and she anticipates the guest's need with good care. We feel like in good services and happy stay.

Elevator brand is Schinlder has similar name with Schneider Electric，but it is little bit slower than normal one.

Especial thank for Ms.Hang as receptionist who has been good services for us.

Elevator is slow than the normal one.