Harrachov hotellia

Plussat: The host was very helpful and friendly. It was easy to communicate with her. The breakfast was superb.

Miinukset: Nothing.

Plussat: One of the best experience I've had. Super cozy and homelike, highly recommended!

Plussat: Location and facilities

Miinukset: Cleanliness of communal wet areas

Plussat: breakfast was very nice.

Miinukset: The dinner wasnt in our flavour.

Plussat: Breakfast and wellness options were great.

Miinukset: If the booking is done directly with the hotel, you can get parking in the hotel area for free. Otherwise it will cost you 150Kč per day. Extra fee for the pet is 500 Kč and if you want a room in upper part of the hotel with a view they will charge you extra 550Kč. The hotel has a Sphere program sticker on the entrance doors but the staff does not know how to apply the discount. Very unprofessional.

Plussat: Quiet rooms, great breakfast, excellent meals in the restaurant (smoked trout salad was delicious). Sauna & pool included in the room price.

Miinukset: We were charged for the parking

Plussat: Very good humor and respectful people. All the services was perfect!!

Plussat: Lady on the reception was sooo nice. Hotel is generally good looking.

Plussat: The staff was exceptionally nice - reception and restaurant as well. Location is calm but still within the reach of Harrachov center and other locations like ski lift, Mumlava waterfalls and cross-country skiing or walking paths. Very good breakfast served during generous time period. Spacious room and good beds.

Miinukset: Not matching 4* standard in terms of cleaning quality (not washed/collected glasses and cups for 3 days, beds not made properly). Very small and unpractical bathroom. Smells of kitchen and bathrooms all over the hotel. Absolutely not worth the price (staying beginning January) even among highly overpriced Krkonose resorts (just compare to AT/IT). What was absolutely unacceptable was food quality for dinners. Half of a rotten greenish tomato chopped over mixed salad forced us to find another place for dinners - luckily there is Lesni Zatisi nearby with nice food and people.

Plussat: We really enjoyed our stay at this hotel. We were pleasantly surprised by very friendly and helpful staff as well as the whole hotel. There are many amenities in the room, which was very nice, the bed was spacious and comfy. We had an amazing view from the room as well. The room was very clean, and in general, you can really feel that they simply care about their guests and their needs. The surroundings are beautiful for a hiking as well as short walks. We had breakfast in the hotel, which was delicious, we didnt try the dinner, but Harrachov offers many good dinner places even off season.

Miinukset: The spa could be bigger, especially the jacuzzi, which is fine for private bookings, but during the public hours cannot hold many people.

Miinukset: Restaurant and bar could be much more better, rooms are very nice and comfortable , room for children very bad, welness small but amazing, massage wasting of money

Plussat: Personal was great! Very friendly and professional.

Miinukset: After meal in hotel restaurant you have to wash your clothes becouse it stinks like you where all day in McDonald's. Very very anoing. DO SOMETHING ABOUT IT!

Plussat: The room was very clean, with a very nice view from the window, the staff helpful and fluently speaking three languages. Our breakfast was very nice and the choice quite big.

Miinukset: The wellness and spa was quite pricey and to use a personal sauna you'd have to book a place in advance, for our stay everything was already booked.

Plussat: Spa, kids playroom

Miinukset: Non happy restaurant staff

Plussat: Very cosy hotel with wellness facilities, great location and very friendly and wellcoming reception staff

Miinukset: Food at the restaurant was great but let down by unfriendly and rude staff - avoided to go there at the end

Plussat: 1) All hotel staffs were kind with smile. 2) Perfect location to ski because hotel is just near from ski lift and ticket casher. 3) My family had a great time at SPA (Jacuzzi, Swimming pool, Sauna). Especially Jacuzzi temperature was comfortable for us. 4) Pretty and well organized and cleanses at hotel and room interior. 5) Good taste and reasonable price at Hotel restaurant dinner.

Miinukset: Wi-Fi condition was not stable. (Sometimes we needed to re-connect to Wi-Fi.)

Plussat: Everyone from the staff was very lovely and assured we had a comfortable stay! Definitely would recommend this place :)

Plussat: The wellness (pool) and spa (sauna & Turkish bath) were great. Breakfast was fine with sufficient number of options. Interior design was quite good and supporting the overall feeling of comfort.

Miinukset: Room was generally clean but we have found a few spots of dust on bed frame, doors and floor.

Plussat: Hotel was very cosy, beautiful design, great food (breakfast and dinner included in the room rate!) and the wellness was awesome

Miinukset: extra fees for parking

Plussat: Everything ;)

Plussat: Breakfast, central location, comfortable beds

Miinukset: Spiders in bathroom, musty corridors, "child's bed" not age-appropriate

Plussat: Our room was so clean. And they made the best breakfast. The employees were so friendly and lovely. We will come back, maybe with dog.

Plussat: perfect location

Plussat: The hotel is in a very good place i Harrachov. The facilities are good and there is a nice local breakfast served fro a reasonable price. the city is very nice and there are allot of attractions within walking distance from the hotel.

Miinukset: the hotel it self is relatively clean but the furnishing and the interior of the building is old and was not renovated long ago.

Plussat: Staff are very Cool

Plussat: The location of the hotel is excellent. I can recommend the hotel for a family holiday associated with good relaxation, cuisine and hotel services

Plussat: Very local. Close to the slopes and lifts. Short walk ti the town centre.

Miinukset: The food wasn't very good but maybe I'm just too fussy.

Plussat: The only thing I liked was the location

Miinukset: The woman at the reception gave us different rooms than the ones we booked and only after we went up and saw them, we came back and told her that. She argued a little but than changed the rooms to the rooms we booked. It was odd since she didn’t check anything, almost like she did it on purpose. The problem was that even those rooms were not what they advertised: there are no mini fridges in the family rooms, or coffee makers or any thing of that sort. She said there aren’t any in any of the rooms.

Plussat: Nice location, nice staff, swimming pool.

Miinukset: Poor halfboard - dinners were almost laughable for the overall price. You had to pay extra charge for parking and spa services.

Plussat: Location Breakfast

Miinukset: Gym-no facilities Cold swimming pool

Plussat: This time we had a kind of apartment with small kitchen and fridge.

Miinukset: Not very comfortable beds. Busy at breakfast and half an hour before closing time a lot of food was already gone and not replaced.

Plussat: Staff at the dining room were excellent. Check-in was easy. Maid did great job on cleaning room.

Plussat: Nice hotel in good location, wellness, parking in front of the hotel. Family hotel style.

Miinukset: Thin walls. Dinner buffet had limited choice of meals

Plussat: Great location, nothing else.

Miinukset: Lack of kitchen anex. Lack of information about necessity/possibility of booking breakfest in the restaurant that has the same name as this pension, but are not connected.

Plussat: Rotunda has a great location in the city center, on the bus stop -so its really easy to go there even without a car. Staff is super friendly, nothing is a problem, we felt very welcome. There is also a restaurant in the same building , which is quiet convenient, as you can hang out there in the evening if you are a bigger group of friends. The restaurant serves a buffet breakfast for cca EUR 4 per person.

Miinukset: There is no hairdryer and shampoo on the room, but you can ask for the hairdryer at the reception. Out of the season the restaurant closes early in the evening, but you can go to plenty of restaurants that are around.

Plussat: Good location, that´s it!

Miinukset: Ugly, dirty, noisy, cold at night, unfriendly staff. Not a one question about our stay or whether we need anything (that can occure if you arrive with two children but hey). Oonly one question that they have asked every time we saw anyone was whether we comming to pay right away. To get a receipt for stay took 3 people good 20 minutes and it seriously looked like They do not want to give it to me. Got kicked out from restaurant, 3 tables out of 8 were taken at 8 pm and "my colleague didn´t show up to work and I have no time for you" was the answer when we said hello. Than 15 minutes later we got told off that "I told you that I have no time for you" while she was serving english speaking clients (which all got served drinks in 5 minutes). We were ready to wait - we work in hospitality - but not kicked out as we got. Never again.

Plussat: Good location with all the amenities around: Money exchange, restaurants, cafés, ski rental, shops,... The room was small but cosy. The in-house restaurant has a homey atmosphere and good food.

Miinukset: Staff at the restaurant wasn't super child friendly.

Plussat: Sauna in bathroom

Plussat: The only good thing in this place was the view from the room, we were lucky to get a room with a view.

Miinukset: Food is horrible. Staff is not very nice. Hotel is completely closed after 22. It's quite cheap and you can feel it. I don't recommend and I will never come back.

Plussat: the view from our room was superb!! the receptionist was super nice and kind- but she didnt speak english

Miinukset: breakfast was OK, the omelete they made was with bakon-as a vegeterian i was asking for an omlete without meat but they refuse to do that.

Plussat: The hotel, even though larger, has very family atmosphere. Home-like half board is practical - we didn't have to think about dinner, when arrived tired from skiing. The warm dish was combineable with veggie and salads, everyone could find own combination. Nice sauna just for us!

Miinukset: Just the lobby bar was a bit lifeless.

Plussat: the breakfast on terrace was nice because of a beautiful mountain view. it was pretty cold but they had cushions and covers. i appreciate this kind of care

Miinukset: the hotel is very old and everything is old in it. there is no elevator for one half of the hotel, and there is elevator only to the left side. i was somewhat sick and it was a pity

Plussat: Breakfast was perfect! Room was really good and clean! staff was friendly!

Plussat: Breakfast was fine but dinners poor

Miinukset: Dinners

Plussat: we stayed in 2 bedroom appartment with sauna and fully equiped kitchen (incl. dishwasher, Tchibo cooffee machine), it is very spacious, with nice view on mountains from balcony. Enough free parking places.

Plussat: Breakfast was cold buffet and plenty of it. Dinner was more limited and you needed to get there at 6pm for it to be really hot but great value for the price paid.location excellent for skiing.

Miinukset: The hotel walls are very thin so you could hear people in next room.

Plussat: Very central, just a few meters from the main ski lifts.

Miinukset: Our room was dirty and none of the staff spoke English.

Plussat: Very close to the skilift (3 min walk), good location

Miinukset: Over-expensive comparing to the quality - old hotel with very old equipment. Very average breakfast, nothing special for dinner, reception not open 24h. Silly fee for the parking (50czk), why would they even bother charging it.

Plussat: Distance to ski lifts was really nice as well as you are really in the middle of town.

Miinukset: If I paid about 60EUR I would feel it fits, since I paid two times more I have a feeling it was not worth it. Room reminded me a sort of a student dormitory (apart of the double bed). TV set was not bigger than a smaller laptop screen. Concerning food: you can get the quantity you want but the quality is rather mean. I was a bit surprised I need to pay extra for parking and that nothing from 'spa' (like sauna) was included. (the information was provided ahead but I did not read each and every line; and it was not a big deal but just completed an overall feeling)

Plussat: Great location.

Miinukset: Spa hotel - I really wouldn't call this place :-). Tourist lodge which had last facelift over 30 years ago. If you want to use spa, one has to pay extra and pay a lot.

Plussat: Close proximity to the ski area

Miinukset: Receptionist very unfriendly

Plussat: Location was ok.

Miinukset: All the hotel is very old. The rooms and SPA area dont look like on the photos, it is fully illusion. Everything is so small and very old and smell strange. The changing rooms in SPA area are covered by blue stain fungus and required a full renovation. The towels were also so old and looked like as floor-cloth. The brekfast and dinner were so pure. We were at the dinner only once. For breakfast we could eat only yoghurt. On weekends a huge group of guys came, they took a prostitute with them who entertained them all weekends. It was terrible to here all that loud shouts all weekends..... The walls didnt have any sound isolation.

Miinukset: Poor water pressure in shower...

Plussat: Nice, large breakfast buffet

Plussat: Great view from bedrooms facing the slopes, brill location and some retro charm if you're into that kind of thing.

Miinukset: In need of a refurb even if you like retro. TVs from the last century, bathrooms which have long lost their gold plating and warm water only as long as it lasts.