Harrisburg hotellia

Plussat: Good location, clean, modernized, staff is friendly, room is well prepared and bright, bed is comfortable, power outlets are a lot, bedsheet are clean.

Miinukset: High season price is a little too high

Plussat: The bed and the property was amazimg

Plussat: Location and staff

Miinukset: The stair well has no circulation and smells.

Plussat: Lots of room the kitchen good service

Miinukset: The breakfast the bacon is very cheap taste terrible breaks when pick up the eggs too powdery taste bad other then breakfast everything was good

Miinukset: Wish the offer a site to purchase the pillows and blankets

Plussat: This is probably one of the best hotels our family has ever stayed in. We are a family of 4 and were in a suite. It was extremely clean and comfortable. The housekeeping staff cleaned it everyday. The breakfast was very good. The beds were comfortable. We were unable to take advantage of the swimming pool due to our baseball tournament schedule, but it was nice we had the option because it stayed open till midnight. There’s also a restaurant right next door that you can order pizza, subs, salads, etc and take back to your room. Very convenient. Overall, highly recommend.

Plussat: lOVE THE OPTION FOR A SUITE

Plussat: The breakfast, pool + professional service, location!

Miinukset: no

Plussat: Very comfortable. All staff encountered were super nice and accommodating. I knew daily breakfast was included, but they also had a social hour from 5PM - 7PM with light snacks, iced tea, lemonade and wine. Hot coffee and tea was available 24 hours a day

Miinukset: My only comment would be to get some kind of ventilation in the indoor pool room because parents are sitting inside to watch their children, but the chlorine in the air actually burned our eyes and throat and it was super warm inside.

Plussat: Great breakfast, Great pool area, Great eating area inside and outside. Seems like a small thing but parking spaces were wide enough to get out of your vehicle without a hassle. Really with a full sized truck and kids it makes a big difference.

Miinukset: Nothing.

Plussat: plenty of room and 2 bathrooms.

Plussat: The hotel is very modern looking, the room has a kitchenette that is great for long stays . But rite out side their is a pizzeria and a Tuesday and a Mexican restaurant so you don't have to travel far for dinner .

Miinukset: The only thing I have a complaint about would be the pool temperature the water was very cold . I did complain but the water remained cold for the 2 remaining days I was there

Plussat: Everything was great Nice pool

Miinukset: No

Plussat: I enjoyed the facilities. O'Reilly's was a good place to eat.

Miinukset: The facilities were great but the bed was not hard as a rock. Pillows were in flat an old parent

Plussat: We had a great stay!

Plussat: I attended a conference/meeting there and we were ALL impressed with the facility - clean and comfortable and the food was delicious! VERY WELL DONE!! THANK YOU!!!

Miinukset: Nothing

Plussat: Stayed here back in Jan 2019

Miinukset: Nothing

Plussat: Great location, supersize comfortable rooms & extremely clean. Excellent bar on site serving good beer & food. What more do you need’

Miinukset: Nothing

Plussat: The staff was very friendly and nice, and the hotel was excellent.

Miinukset: We had a room on the backside which is near the highway. Our only complaint was that there was no barrier between the highway and hotel which allowed some highway noise.

Plussat: The friendliness of the staff The cleanliness of the hotel The complimentary coffee/tea at the reception desk

Miinukset: No, we enjoyed our stay..

Plussat: Vet clean and location.

Plussat: Staff is always wonderful. We stay here twice a year for several years now , during events we attend in Harrisburg

Plussat: Polite staff, smiling and welcoming

Miinukset: Room wasn’t cleaned properly, very old building, ceiling very low, no sound insulation and so literally we were hearing people talking in the lobby.

Plussat: Very quiet area but cozy as well me and my family had a great time staying there as it was close to Hershey park...

Plussat: Bistro food was great. Room thermostat was easy to operate. Room was spacious. Bathroom was spacious. Shower pressure was great and there was plenty of hot water. It was nice to know that each Marriott we stayed in gave a great experience.

Plussat: The location was very convenient-very accessible to the PA turnpike, restaurants and gas. Staff was very pleasant & helpful. Some nice amenities on site-breakfast/coffee bar, even left a room service basket at the door when my don't disturb sign was up.

Plussat: The room was nice, and the bed/pillows were wonderful!

Miinukset: It would be nice if the location served breakfast. Also, we noticed upon arrival that one of the lights in our room was broken. We alerted the staff, who acknowledged and noted it in writing, so that we were not held responsible.

Plussat: No breakfast for my family for the price never will stay there again and will tell people not to stay there

Miinukset: Everything

Plussat: The staff was extremely friendly. The bistro’s food was wonderful.

Plussat: Everything

Miinukset: Nothing

Plussat: It was clean, had a bar inside the hotel with food and coffee service. The staff was nice and the building was not old and worn out.

Plussat: Eveything

Miinukset: Nothing

Plussat: Location, price, age of hotel in comparison to others in area

Miinukset: Breakfast quality is fair, too complicated to order, should either be a buffet or table service, but not both, and should be able to get all orders together not piecemeal..

Plussat: Clean. Bed very comfortable.

Plussat: Modern and clean. Friendly staff. Business center if needed.

Miinukset: No breakfast included. Window shade in room was operated electrical and connection was severed. Had to call front desk to get maintenance person on duty to come fix.

Plussat: People nice. Good service. Clean rooms

Miinukset: Air conditioning unit was very noisy

Plussat: Lobby was nice and location

Miinukset: Restaurant closed too early

Plussat: Staff. —Excellent Room—-One of the best stays we have ever had and we have been across the US twice.

Miinukset: everything great. (Ran out of cookies

Plussat: Room was very clean and comfortable. Staff was great and enjoyed the bar. Bartender was super friendly and made us feel welcomed

Miinukset: Air conditioner in room was a little noisy

Plussat: Everything

Plussat: The staff was extremely nice and helpful. The rooms were big and pretty. The lobby was also beautiful.

Plussat: It was absolutely perfect!! The staff was amazing, the pool was so relaxing, and the fitness room was great! I stayed the night before my nursing boards and the staff was very supportive and accommodating! Happy to report I passed!!!

Plussat: Friendly staff, especially the ladies woring at breakfast area. Good breakfast. Clean and well appointed room. Best three star hotel

Miinukset: Room is a little small.

Plussat: The hotel was wonderful. Great location. Bed was incredibly comfortable. The room was clean and very comfortable. The staff was polite and the breakfast was extensive with a very nice seating area.

Plussat: 15 mins from Hershey park Clean, safe, comfy, pleased

Miinukset: One working elevator at one point

Plussat: The staff was very courteous from the front desk to the servers. The complimentary breakfast was excellent.

Miinukset: There's not enough ventilation in the bathroom.

Plussat: The hotel was very clean and the location was close to Hershey. It is a family friendly hotel.

Miinukset: I did not like that I paid for a two double beds and the front desk clerk tried to give me a queen bed and a roll away bed. I had to insist that I get the room I paid for. If I wanted that type of room I would have purchased it. he breakfast was not good

Plussat: Good breakfast set-up. Food was ok

Miinukset: Did not get the room we reserved. Got a smaller room with very small bathroom and no closet, just hooks on the wall.

Plussat: Staff was VERY friendly and helpful Lots and lots of electrical plugs, which is very important when traveling with CPAP machine and multiple electronic devices Really good breakfast Good pool and workout room

Miinukset: Moslty travel in the Midwest so not used to the east coast prices

Plussat: Our room was clean and comfortable, breakfast was well-stocked with lots of variety, and the staff was friendly- would definitely stay here again!!

Plussat: Clean, neat, and not quite as close as we thought to the Hershey concert venue. Great breakfast buffet.

Miinukset: Proximity to venue.

Plussat: The suite

Miinukset: No

Plussat: Hot tub, lending area where they have books, kitchen appliances and other items you can borrow during your stay

Miinukset: The staff was professional and friendly. Even though there was a fire alarm due to a guest cooking everyone stayed calm and informative. I even left my S pen in the room and called to see if it was found. The front desk retrieved it and left it for me to pick up. Great stay

Plussat: Everything was very clean, staff were super nice and the bed was so comfortable!

Miinukset: I can’t really think of anything!

Plussat: Clean and quiet staff was great. Friendly and helpful

Miinukset: The only issue we had was it seems someone pulled the fire alarm in the middle of the night. We did wait out side until the hotel was cleared to go back in.

Plussat: Friendly staff, clean rooms with great features, comfortable beds, quiet area, great price

Miinukset: Only real problem was the bath water ran brown (rust in the lines?) but that cleared within a few minutes of letting it run. Also had a problem with other guests being extremely noisy, but the staff took care of that.

Plussat: The room was very nice. The bed was very comfortable. The staff were really nice.

Miinukset: Maybe, continental breakfast. :) Actually, there was nothing I didn't like.

Plussat: swimming

Miinukset: i didnt like that i paid for a room and got a total diffferent room when i checked in. i didnt get what i paid for.

Plussat: Staff friendly and helpful. Property is clean and well maintained.

Miinukset: There was nothing I didn’t like.

Plussat: The Kitchen in the room for the dogs to run outside

Miinukset: I will say recliners threadbare, and there was still coffee in the coffee maker

Plussat: Pet friendly and convenient for staying with family

Miinukset: Our room had a terrible odor. Had to keep windows open all night (despite chilly temperatures). Was told by staff that we could switch rooms but there were no other rooms with bedroom like the one we chose. Was then offered a $50 credit but wasn't appli

Plussat: Good accommodations for the price

Plussat: The room had a full size fridge, microwave and much more than expected. Very pleased

Plussat: The pool, jacuzzi, free laundry. My room was amazing..

Miinukset: They didn't have free breakfast in the morning...which is odd. I've stayed at so many different types of hotels and would have expected this one to have that.

Plussat: Loved the modern look and the separate tub/shower room from toilet room, very helpful with 4 of us staying there.

Miinukset: The pool was so small, there was about 10 people in it and no room for us.

Plussat: Very nice facility. It was modern and clean

Miinukset: Not an area to walk around really

Plussat: We were able to get a room with two queen beds and a sofa that had a trundle bed under it. Perfect for our family!

Miinukset: The pool was pretty small though it was ok for kids 6-8 to think it was great.

Plussat: Location

Miinukset: The bathroom door wouldn't close all the way

Plussat: Nice selection of food

Miinukset: Oatmeal was cold but someone forgot to plug it in

Plussat: I slept like a baby in the bed. Room was clean and nicely designed. Breakfast was pretty decent area was spacious enough. Staff was very friendly

Miinukset: Wish they had real locking doors on the bathroom. The sliding barn doors were nice but didn't cut it for privacy. But I I got used to it so it was fine

Plussat: Hotel was very clean and modern. Beds were very comfortable and the rooms were spacious and had a good lay-out. AC worked great and the breakfast was delicious with a good variety and plenty for everyone. We enjoyed the pool, and the free lollipops were a big hit with my crew. Staff was very friendly and helpful too.

Miinukset: Pool was nice, but very small. We still enjoyed it. Also, the age requirement for the work-out room was 16, which disappointed my crew, but I think that is a liability insurance requirement. We stayed to go to Hershey Park the next day, and I think I would go with a closer hotel next time. It was about 20 minutes away.

Plussat: Bbq area and fire pit with lounge chairs

Miinukset: Couch pillow smelled mildewy

Plussat: The staff was very friendly, the walk out side entrance was nice.

Miinukset: Yes, I booked a suite, but I was given a half a room , the room was very small no space for a family of 4. The ceiling over our head I thought was going to come down over our heads. The breakfast awful. We were given a room next to the noisy elevator.and,

Plussat: The room was very clean, updated and had all the amenities one could want. The staff was the best part: very warm, welcoming and helpful. I would look forward to staying here again!

Miinukset: Nope!

Miinukset: We were placed in the room right next to the reception area, we heard people coming and going all night long.

Plussat: The staff were very friendly. The room was great. Was clean.. the shower was amazing!

Plussat: The location was ideal for us.

Plussat: Better than other hotels in the area but could use some improvements

Miinukset: Bathroom needs some fixing up

Plussat: Why do they try to charge your card at the hotel?

Miinukset: Why do they try to charge your card at the hotel?

Plussat: Location

Miinukset: Breakfast wasn't the greatest. Had an issue with our TV's (no signal)upon arrival. The Mgr came to the room but was unable to fix so he called DISH Network. Said TV was fixed but had the same problem the next morning. We were moved to a different room.

Plussat: 1st night was great rm 118!!!,,, decided to reserve and stay 2nd night, not good clerk was cold and rude, we reserved a king room and got a Queen, which was hard.

Miinukset: 2nd night different room was really bad

Plussat: It was clean, quiet, staff was friendly and helpful, breakfast was very good with a different variety each morning. We stayed for 4 nights. Location was great for our visit to Hershey and Lancaster County area attractions. We enjoyed our stay very much.

Miinukset: No, everything was very nice.

Plussat: The hotel is conveniently located near Hearshy park. (10min) Its comfortable. Clean. Quiet. Staff is friendly. Good pizza nearby at Roberto's. Nice gas station nearby called sheets

Miinukset: breakfast runs til 9:30am. Arrived at 9:10am with no eggs No waffles no syrup no forks. when I asked for more, She remark with a glare breakfast shuts down at 9:30 and you should have come earlier I got a new keycard at night with out showing m

Plussat: Clean,quiet room,Bbed and location accessible to everything I needed. Breakfast was very nice

Miinukset: Difficulty finding programming with the remote.

Plussat: We were traveling from ME to FL for the winter. This property was conveniently located close to Interstate 95. We were up and back on the road early so it was an immense help.

Miinukset: Location and quick convenient breakfast.

Plussat: The hotel is dated and not the cleanest. The king suite had a lot of living space with a separate room for our kids to sleep in, which was nice. The shower handle fell off when trying to shower. There was mold in the bathroom. The beds were just okay. The staff was friendly and helpful. Breakfast was good. The a/c unit smelled like urine when it was turned on so we didn’t use it.

Plussat: Room size and cleanliness were excellent. Location is good.

Miinukset: The lighting in the room was unacceptably poor. We had to read in the evening with flashlights. Three lamps are not enough-a room this size needs much more lighting, particularly overhead/ceiling lighting.

Plussat: Everything

Miinukset: Bath tub spilled over onto floor. It was a handicap bathroom

Plussat: Exceptional staff.

Plussat: Location to complex. Big enough room.

Miinukset: Pool was not heated but advertised that it was. Shower would not drain.

Plussat: Staff very curtious and made us confortable. Great breakfast buffet selection kitchen staff went the extra mile brought us fresh baked blueberry muffins to our table.

Miinukset: Pool water was a little cold.

Plussat: Convenient location

Miinukset: A bridge or walking path to farm show building would be nice

Plussat: Room was very well appointed!

Miinukset: Elevators are noisy!

Plussat: Comfortable room. Nice view. Pleasant and helpful staff.

Miinukset: Comfortable room. Nice view. Pleasant and helpful staff. Good breakfast It would have been nice to have charging stations for non-Tesla electric cars

Plussat: Amazing staff and so clean. The meals were wonderful and the location was peaceful. Free laundry was an excellent amenity

Miinukset: The bed was really uncomfortable and the couch was worn down and uncomfortable so I couldn't sleep there when the bed made my back hurt.

Plussat: Had a single queen thought I was getting 2 beds but very surprised even with one bed it was not. King very odd never experienced that before not very comfortable . Dirty/dust.around baseboards and carpet behind the night stands near the head of the bed. Caused allergy flare up

Miinukset: Bed, needs vacuumed and dusted better not just areas you can see especially where people will be sleeping

Plussat: Large room. Included breakfast which they opened early for all the volleyball players who were staying there.

Miinukset: Cleanliness could have been better. Our room was a little outdated but overall it was fine. Also I left an item there and when I call the lost and found the mailbox is always full. Can't get anyone on the phone when I call. Frustrating!

Plussat: Every thing was hot and tasty.

Plussat: The room was nice and clean and the bed very comfortable

Miinukset: Even though the bed was comfortable I had a room that has a booming sound all day and night so my head is still booming from the noise .....plus there were road works all night and I couldn’t sleep

Plussat: Loved the staff organizing, cooking, and managing the breakfast! Job well done by them! I also like that when asked the staff quickly replenished the towels at the pool.

Miinukset: Donna seemed very over welmed at the desk when we checked in. However some of my friends are over bearing so that may be why. The room we were assigned had a malfunctioning front door that was difficult to shut and lock. Additionally, our tub was stained with a disrespectful color. Besides that this hotel was perfect! Clean, and I can reiterate clean which is the most important thing for me and my family!

Plussat: Honestly I was a little disappointed with the food selection for the breakfast.

Plussat: We have stayed here for the past three years every time we take our Grand Nephew to the PA Farm Show. He is in first grade. This has a breakfast and pool that impresses the little man. And it is a comfortable place for this Aunt and Uncle to collapse after walking all day.

Plussat: Staff was awesome Amanda and i think Kalissa? Was great!!

Miinukset: No refrigerator or microwave in room

Plussat: The rooms/bathrooms were clean...We booked 3 rooms. Cleanliness is extremely important to me. I felt very comfortable at this hotel and would stay here again.

Miinukset: The breakfast was horrible. Not sure what kind of eggs that are being used but It was unrecognizable. It tasted horrible. The coffee wasn’t that great either or the fruit salad. The fruit salad looked as if it was frozen and defrosted. Very disappointed that we couldn’t enjoy breakfast at this location. Wanted to feed our 2 year old son a tasty breakfast, couldn’t do that here.

Miinukset: No refrigerator in room! And not close enough to restaurants...

Plussat: Great helpful staff

Plussat: Great customer service

Plussat: Nice rooms, great staff, convenient local.

Miinukset: Never book a room on highway side !!!! Extremely loud and not restful after traveling all day. Otherwise better than average hotel.

Plussat: Great room size. Very friendly staff. Excellent breakfast.

Plussat: very nice,clean

Miinukset: Customer service at the front desk. excellent

Plussat: Awesome breakfast. Very clean Pool was very nice

Miinukset: Night shift not friendly when I had to call hotel before Our visit Hung up on me...

Plussat: A/C control allowed for setting temp at desired setting ... most will not allow for rrally cold setting

Miinukset: Shower was old and control knob took some serious prying to activate

Plussat: The front desk staff is very friendly and helpful.

Miinukset: We were supposed to have a room with two queen beds but when we arrived we were given a room with a king bed and sleeper couch. We had our adult daughter with us who has back issues so the couch was out of the question. The couch mattress was so thin and you could feel the springs through the padding. If you want to advertise a pull out sleeper sofa make sure it's not a 50 year old mattress. Also, my son, who rented the room down the hall, had to ask to be moved because whoever had been in his room last had clearly been smoking pot. Be careful in the parking lot too. My husband parked our car and there was a couple sleeping in their car next to us. They were still there in the morning fast asleep. Also, we could smell cigarette smoke in our hallway. The designated smoking area was outside below the hall window and you could really smell it, and we were on the 2 floor!

Plussat: Super comfy beds with smooth sheets, and pillows ideal for a good night sleep!

Miinukset: One staff member had an attitude, but others were excellent!

Plussat: Price, cleanliness and fairly close to Hershey.

Miinukset: The pool and pool area was small. Pool water was a little cold and too much chlorine.

Plussat: Juices and coffee. Eggs and meat. Waffles and the usual fare. Just down the road from Hershey, Pa which is where we were going. Far enough away from Hershey for a nice affordable room. Good location for Hershey and for restaurant Fiesta Mexico.

Miinukset: Very crowded at breakfast. Didn't think we would have a place to sit after we got our food.

Plussat: Eggs were real - not a powdered mix! Beautiful decor throughout the hotel.

Plussat: Very clean & local to everything we wanted to do on vacation.

Miinukset: Breakfast was not that good. Sausage was extremely salty & just plain out nasty. They also only offered 2 types of eggs to eat. Hard boiled & hard cooked. No scrambled eggs, No chz No omelet styled eggs. It could be a much better breakfast spread.

Plussat: Value for cost

Miinukset: Late night staff was not trained the best. Front desk printer was not working; staff had to use printer at business kiosk. Took too long to check in.

Plussat: we really liked the staff. when we had an issue with a few items, they immediately took care of it.

Miinukset: bathroom was dirty and bedding was stained

Plussat: I like the beds they were extremely comfortable I woke up with no back pain and I love the breakfast

Plussat: the breakfast. the food was very good

Miinukset: it was not clean enough for me. especially the hallway to our room, it was very dirty. the room seemed to be a little cleaner, but I disn't get the warm & fuzzy feeling that everything had been cleaned inside the room, based on the cond. of the hallway

Plussat: The staff were very professional and kind, it was very comfortable and quiet.

Miinukset: Everything was adequate and above average. I would recommend this stay here to all family and friends.

Plussat: The hotel was a perfect location as we were attending a Justin Hayward concert at the Whitaker Center. We did not have to go outside as the center is connected to the hotel. Parking was convenient and economical for being in center city Harrisburg PA. The Ad Lib restaurant on site was a bonus. The menu was unique and very well prepared. Do yourself a favor and stay at the Hilton in downtown Harrisburg PA.

Plussat: Worst Customer Service In a very Unsafe Neighborhood

Plussat: Friendly staff

Plussat: Location, professionalism of staff.

Miinukset: The air conditioning was terrible. We stayed on a hot july night and the room was hot when we entered and even at its coldest temperature was still awful and uncomfortable. The syaff attempted to switch the room but every room was bad

Plussat: Drove to Harrisburg, PA for a Labor Day cookout with a few of my cousins and we decided to stay the night. I found a very good rate on the hotel. How could one go wrong at the Hilton! Plus, it was smack dab where there was plenty to eat and drink!

Miinukset: The 2 things that stuck out for me was one of the elevators not working due to upgrades. It slowed down everything. Lastly, its the cleanliness in me, but our room phone was completely dusty. It looked like it had not been wiped down in weeks!

Plussat: Loved Exec lounge ...comfy lots of nice refreshments whenever you wanted to visit. Room was lovely as usual...shower curtain needed to be thoroughly cleaned or replaced. This was only downer. Love this property for great friendly service by all staff!

Plussat: Nice people and accommodations.

Miinukset: No room should cost that much for one night!

Plussat: Everything from the view from my room to the service of the staff. This is a lovely hotel. Thank you!

Miinukset: I have zero complaints about this property.

Plussat: Location is good

Miinukset: Parking was a bit of an issue unless one wanted to Valet park. Rooms were fine but dated.

Plussat: Even though our room was cleaned everyday they did a poor job. I don’t think they vacuumed once and did not refill supplies

Miinukset: Location

Plussat: classy and location

Plussat: Incredibly good food!!

Miinukset: Zero.

Plussat: Location was easy access to higways. the place was great.

Miinukset: Beds and pillow were very uncomfortable. Bed to hard and pillows really soft. There needs to be more dresser in the suites when more than 2 people are staying. not everyone hangs up the clothes.

Plussat: Nothing

Miinukset: It was dirty and smelled

Plussat: Staff was all very friendly! Breakfast was great! I felt comfortable to stay here as well.

Plussat: The open floor space to include the kitchenette

Miinukset: It was difficult to use the swipe key to enter the room

Plussat: Missed breakfast lol

Plussat: We have stayed here before. It is good to see they have updated the rooms. There is everything you need in the room.

Plussat: The bed was firm and I found it comfortable.

Miinukset: The sausage for breakfast was spicy. No other meat to chose from.

Plussat: I was surprised with some of the other reviews. My bed was comfortable, the staff was friendly, and the suite was bigger than I thought it would be. I have stayed at other residence inns and have yet to be disappointed. I liked the breakfast

Plussat: Large room, nice grounds.

Plussat: The staff was friendly and accommodating, breakfast exceeded expectations.

Miinukset: There was a rather suspicious "stain" on the sofa. It was brought to the attention of a member of staff.

Plussat: The location is great. Staff were very helpful with me arriving extremely late. Came with both my sons for a baseball tourney. The loved the pool!

Miinukset: Breakfast could have been better. By that I mean people do try to each healthier now days. Serving turkey products for breakfast meat would be great. I did Chic Fil-a.

Plussat: Everything

Miinukset: Charging $5 for a bottle of water.

Plussat: Staff was very helpful.

Miinukset: Pool was smaller than I imagined through the pictures.

Plussat: Front desk staff was very friendly and helpful

Plussat: The wash cloth art. You usually see that in ultra-expensive hotels or cruises. Very classy.

Miinukset: Not a thing that I saw.

Plussat: Absolutely loved it! So beautiful! We had a great stay and will definitely be back!

Miinukset: No

Plussat: Sleep Inn was located within 5 mile of the location of the event we were attending making it more reasonably priced when compared to hotels that were closer. Hotel is very clean and comfortable.

Miinukset: Nothing. I would stay at this hotel again.

Plussat: Decent rooms, good hot breakfast provided.

Miinukset: Not perfectly clean in the bathrooms, and there is water damage, etc, which should be repaired.

Plussat: Staff was pleasant and facilities were neat

Miinukset: There was water damage on our shower ceiling and hair (not from us) on the ceiling maybe from previous guests using hair dryer? Secondary doors were always left unlocked so people could come and go and that poor security was disconcerting

Plussat: Very clean well kepted motel.

Miinukset: N/A

Plussat: Clean Good Breakfast Great shower Enough supplies

Miinukset: Not too far from Hersheypark

Plussat: The room was clean, the staff was friendly, and the breakfast was very good.

Miinukset: Everything was fine.

Miinukset: Need more variety in the breakfast selection - fruit salad, bacon, more pastries and cereals Breakfast should be open until 10 on weekends.

Plussat: Proximity to my global office.I always stay here.

Miinukset: Wished breakfast started a tad earlier than 630am for us business travelers

Plussat: Nice hotel- clean comfortable beds. Only negative is location.

Miinukset: Ice machines on all floors but first were out of order. The in-room phone was not working. The locatuion is pretty awful.

Plussat: the breakfast was great.

Miinukset: There was a large group of young boys and their parents for a baseball tournament. They ran a muck through the hotel and were very loud. I called the front desk to talk to the manager but there wasn't one there. At 10 oclock I called again because my Grandchildren could not sleep because of the noise and the kids running up and down the hall screaming. the parents were sitting in the breakfast area drinking and partying not paying attention to these boys. One night the people on another floor called the police and as soon as they left the boys were running a muck again.

Plussat: It was close to Hershey Park and the breakfast was good.

Miinukset: Several things starting with the bathroom a centipede walking behind the toilet, the shade didn't work, the toilet got clogged twice, in the living room and bathroom the ceiling was missing a piece of the wall and last behind the bed very dusty.

Plussat: The staff was great. They were extremely accommodating . Wish we had more time there.

Miinukset: There were no negatives.

Plussat: Clean. Easy on and off for the interstate.

Plussat: Staff was friendly & helpful. The hotel is in an ideal location for visiting Hershey Park; it was an easy drive that took less than 15 minutes. Breakfast was delicious! It was quiet & relaxing on the 2nd floor. Comfortable beds.

Miinukset: Room was a bit dirty upon arrival; we found 2 soda bottles & old candy on the floor under the headboards, headboards were dusty, room needed vacuumed!

Miinukset: The phones did not work at all during out 4-day stay, so there was no way to contact the front desk when things were awry in the room.

Plussat: Perfect location for all Hershey attractions.

Plussat: was great, grand children had many choices

Miinukset: nothing it was a great stay

Plussat: Was a good location, friendly staff.

Miinukset: Breakfast wasn’t great, wasn’t much available. Had to wait for eggs and simple things to be replenished.

Plussat: Rooms were spacious and the breakfast was spectacular! The hotel is quiet, and the staff was very friendly.

Miinukset: The location is about 1.5 miles from the nearest group of restaurants. The area is more like a "truck stop" - given the number of truck service stations at the same exit.

Plussat: It was a last minute stay,(Traveling) one exit down from where we wanted to be...… But still close enough..... comfortable and clean rooms.....

Miinukset: Rooms slightly out dated..... But Clean!!!!! It's always a shower head with me!!!!!! Hotels hardly ever have good ones installed!!!!!!

Plussat: Nice hotel

Plussat: the room was small but very nice. great layout....I would have to say the staff was the best...always friendly and courteous.

Miinukset: the hotel was a bit noisy with kids, but not sure you could do anything about that.

Plussat: Extremely clean, probably the best hotel I've stayed at. The housekeeper even took the time to put a towel under our toiletries. The kitchen and appliances were great.

Miinukset: Rates can be high

Plussat: I loved our housekeeping lady. She was really nice and welcomed us immediately. Guest from Rm 118 really appreciate you! This hotel is lucky to have you as an employee there.

Miinukset: Nothing

Plussat: The kitchen staff were great

Miinukset: The door to my room was stuck. The front desk people were not accommodating.

Plussat: Clean, friendly staff.

Miinukset: TV dish was awful. Hot tub was lukewarm. One bed in room, needed two.

Plussat: Hotel was in a location that was convenient for much of the business area, if not particularly bucolic. It would be great for extended stays. I did not take advantage of the amenities as it was only a overnighted for me.

Miinukset: Not crazy about the Room Service. I was somewhat unnerved by the color scheme. I do a bit of color coordinating in my life and as I was considering their choice and could only envision a color strip labeled Shades of Baby Poo

Miinukset: The refrigerators too close to the wall. The furniture was outdated and the lampshades and lamps didn’t match

Plussat: The staff and the room was so comfortable.

Miinukset: Poor lighting in the back of the building. I blew two tires because they have a curve sticking out like a knife.

Plussat: I liked that it was very clean.

Miinukset: The pool had way too much chlorine, so much so that my eyes were watery And breakfast ends at 9am. That’s too early.

Plussat: Breakfast and size of the suite

Miinukset: A little noisy with kids in hallways...just made me notice just how large the gap between the bottom of the door and the threshold was!

Plussat: It's clean

Plussat: clean and modern, inc breakfast

Miinukset: rude staff

Plussat: The bed was so comfortable! We loved the Pool & spa. The vanity in the room was also a plus being separated from the bathroom!

Miinukset: N/a

Plussat: The breakfast offered a nice variety of items and it was included with our stay

Miinukset: I was approved for early check in but was not able to do so upon my arrival. I wanted to pay cash for my stay but was unable to do so without a security deposit. The hotel room had a musty odor to it.

Plussat: The waffles were great!

Miinukset: The jacuzzi was out of order.

Plussat: My son truly enjoyed the breakfast selection

Miinukset: None

Plussat: Bed was great! Breakfast was great! Room had a strong musty odor.

Miinukset: Musty odor in guest room.

Plussat: Location

Plussat: My room was appointed well and was very clean! Breakfast was Great!

Miinukset: there was no microwave

Plussat: Scrambled eggs + bacon for breakfast, not just the standard toasts + cereals.

Plussat: The room was clean and well appointed. The bed was very comfortable and the room was quiet. The breakfast was very good with staff constantly resupplying the area.

Plussat: Friendly & accommodating staff. Comfy clean rooms. Very nice breakfast.

Miinukset: Jacuzzi wasn’t working

Plussat: Cleanliness and looked updated accommodations.

Miinukset: No.

Plussat: Staff at front desk were welcoming and friendly.

Miinukset: Letter we got upon check-in explained the hotel's high rating. The letter stated twice: "We desire to earn a score of 10 in your evaluation..." Letter also emphasized the "relishing, healthy and fulfilling" breakfast that is more than continental.

Plussat: Hotel was clean and comfortable. Breakfast was modest but ok relative to overall price of stay.

Plussat: Staff very friendly and helpful

Plussat: Comfy bed, price was good

Miinukset: Tub drain was broken. (Little kids to bath) bathroom shelf was falling out of wall. Noisy.

Plussat: Very friendly staff. Willing to help with whatever needs arose.

Miinukset: The pull out bed was very uncomfortable. Even for my 9 y/o daughter said it was not comfy and could feel the springs in the mattress.

Plussat: Quiet area.Friendly staff.Restaurant next door.

Miinukset: No

Plussat: Central location to Hershey and Harrisburg

Plussat: Average but nice clean rooms.

Miinukset: Their complimentary breakfast left a lot to be desired. Eggs were processed egg like patties, sausage was cold.

Plussat: Location was nice staff was helpful

Miinukset: They need to have carpets at the entrance they had nath towels thrown on the floor causing major triping hazards

Miinukset: Hair dryer was not in this room

Plussat: Breakfast was better than most hotels. They gave an info sheet and some more helpful info when I checked in.

Miinukset: After the grab&go breakfast was over, they charged for bottled water.

Plussat: Location is excellent, nicely layout with wings making it more private

Miinukset: Staff continues to be not prepared, either b/c of call offs or other planning issues. Managers not proactive as an example a large group was staying and there was no coffee for guests for in excess of 30 minutes. The cashier had no currency change.

Plussat: Pool, sauna, outdoor area. Would be great in summer with kids (request a room that faces the courtyard).

Miinukset: Walk to room was particularly long, the place is huge!

Plussat: Everything! Was more than I expected

Miinukset: Not too close to Hershey Park, about 20 minutes drive

Plussat: Great customer service

Miinukset: I love this hotel

Plussat: Huge bed, perfect temperature, TV was way bigger than expected

Miinukset: Stains on the sheets/walls

Plussat: The staff was very friendly.

Miinukset: Other guests didn't respect the rules.

Plussat: Loved the playground

Miinukset: Children in the jacuzzi

Miinukset: Loud unruly guests

Plussat: Very convienently located. Had an issue at checkout but after placing a bad review, The GM called us at home and apologized and made things right and actually made us feel appreciated as valued customers. Thank you! We will be back!

Miinukset: Would like to see the hotel updated.

Plussat: The staff was friendly and helpful, it it seems there needed to be twice as many of them. They were working 'round the clock, but needed extra hands.

Plussat: Very friendly staff

Miinukset: Very very dirty.

Miinukset: the overall appearance of room was not up to par

Plussat: The location was great since we were go6to Hersheypark.

Miinukset: Room had paint peeling off wall,curtain broken, tub filled with water in shower. Cleaning service not good.Indoor pool cold & spa broken.Breakfast was not appealing. Never had syrup until last day. Noise was not monitored during quiet periods.

Plussat: Very clean and great location with nearby amenities

Miinukset: A recliner chair would've been nice

Plussat: Cookies available at front desk. Coffee and hot chocolate always available. Breakfast better than most.

Miinukset: Very sparse room furnishings. King bed in large room, but only one chair at desk. No other chairs. Nothing on the walls at all. Hard surface floor. I asked for a "non-pet" room and was told okay. Apparently that just meant to them that I didn't have a pet. The room smelled like a dog kennel. The bed and floor seemed clean of pet remains, but the smell was bad. Pet friendly can be human unfriendly if you're allergic to pet hair and dander. If I can get a "non-smoking" room, I should be able to get a "non-pet" room.

Plussat: Great service at the desk! Breakfast was excellent! Easy to get to from highway! Gas right there in the morning!

Plussat: Reasonable price, good enough for a brief stay

Miinukset: Didn’t really dislike it, just very plain and basic.

Plussat: Pool and whirlpool were excellent.

Plussat: Breakfast was good and location is good bed is bouncy.

Miinukset: Said it was 2 queen beds and they were full.

Plussat: We arrived 3 hours early for check in , they first told us our room wasn’t ready it would be a few hours .He then came and found us 5 minutes later and said they had a room for us . We had trailered our Motorcycles to do a ride for Hershey Children’s hospital on Saturday morning. They let us keep our trucks and trailers there until we got back from the ride . and the bed was so so comfy!

Plussat: Cleanliness of rooms was great! Right next to Sheetz!

Plussat: Location.

Miinukset: It was unkempt and very dirty pool water dirty hallways stairwell gross ! Vomit was left on the railing by front door! Ash trays over flowing! General appearance in common areas DIRTY !!!

Plussat: Pool and hot tub!

Miinukset: Nothing, this is a good hotel.

Plussat: Friendly service, clean rooms and nice variety of breakfast items, "to go" packages if you are in a hurry and fruit available.