Harrisburg hotellia

Plussat: All was very good in all respects.

Plussat: Good location, clean, modernized, staff is friendly, room is well prepared and bright, bed is comfortable, power outlets are a lot, bedsheet are clean.

Miinukset: High season price is a little too high

Plussat: Everything was perfect.

Plussat: The bed and the property was amazimg

Plussat: Location and staff

Miinukset: The stair well has no circulation and smells.

Miinukset: Wish the offer a site to purchase the pillows and blankets

Plussat: It was clean and comfortable

Miinukset: The location

Plussat: The breakfast, pool + professional service, location!

Miinukset: no

Plussat: Very comfortable. All staff encountered were super nice and accommodating. I knew daily breakfast was included, but they also had a social hour from 5PM - 7PM with light snacks, iced tea, lemonade and wine. Hot coffee and tea was available 24 hours a day

Miinukset: My only comment would be to get some kind of ventilation in the indoor pool room because parents are sitting inside to watch their children, but the chlorine in the air actually burned our eyes and throat and it was super warm inside.

Plussat: The beds are great. And pretty clean except some dried up chunks of bagel on bedroom floor

Miinukset: The pool wasn’t in usable condition but was beyond their control. Went to take a bath and the water was brown. Didn’t complain because only stayed a couple days

Plussat: The hotel is very modern looking, the room has a kitchenette that is great for long stays . But rite out side their is a pizzeria and a Tuesday and a Mexican restaurant so you don't have to travel far for dinner .

Miinukset: The only thing I have a complaint about would be the pool temperature the water was very cold . I did complain but the water remained cold for the 2 remaining days I was there

Plussat: It was clean ,spacious ,staff was courteous. Good customer service .breakfast was good

Miinukset: Nothing , it was great

Plussat: The family friendly atmosphere, 50 cent sundaes, free popcorn, two bedroom suite, indoor pool, convenience to Hershey

Plussat: All the staff were always smiling, greeting you, and very helpful when you had a question. The food in O'Reilly's was good.

Miinukset: Nothing. Everything was great.

Plussat: Everything

Miinukset: Nothing

Plussat: The beds are super comfy

Plussat: The staff was very friendly and nice, and the hotel was excellent.

Miinukset: We had a room on the backside which is near the highway. Our only complaint was that there was no barrier between the highway and hotel which allowed some highway noise.

Plussat: The friendliness of the staff The cleanliness of the hotel The complimentary coffee/tea at the reception desk

Miinukset: No, we enjoyed our stay..

Plussat: The hotel's appearance is beautiful and a bonus that there is a full bar and restaurant on site. The room size is spacious and the accommodations were lovely. Plus they give you a Hershey bar when you check in.

Plussat: Beautiful Hotel. Near everything. Good food. Clean.

Miinukset: N/a

Plussat: The lobby was gorgeous. The in house restaurant was convenient and delicious. The room was spacious and comfortable. I would highly recommend this hotel.

Miinukset: The only downside I can think of is it is located directly next to a major road, so we could hear traffic clearly from our room. I personally am not bothered by this, but others might be.

Plussat: ease of checking in

Miinukset: bathroom walls had grime...not too clean.

Plussat: The staff is always great

Plussat: Very quiet area but cozy as well me and my family had a great time staying there as it was close to Hershey park...

Plussat: Easy to find and great parking and close to local attractions

Plussat: Location...very few minutes away from The interstate,The Mall, Movies Theater, and Restaurants!

Plussat: The restaurant on site was convenient and the staff was friendly, service was excellent

Miinukset: Coffee needed to be hotter

Plussat: Lobby was nice and location

Miinukset: Restaurant closed too early

Plussat: Everything

Plussat: Very clean, nicely decorated, spacious. Super friendly staff!! We couldn’t have enjoyed our stay more!!

Plussat: The breakfast was amazing. We also had an evening meal on the first night at the bar and the food was exceptional!

Plussat: I like how quick it is to get to Hershey.

Miinukset: The air never goes below 70 at night and then shuts off. Kept waking up due to the room being too warm.

Plussat: Smaller hotel than others in area, not as chaotic. Hotel was clean with nice indoor and outdoor pool. Restaurant in hotel was a plus.

Miinukset: My family and I were surprised how unfriendly and unwelcoming a few of the staff members were. We thought that maybe one of the them was having a rough day but the same front desk person was equally miserable the next day.

Plussat: Beautiful accommodations...loved that the hotel was total non-smoking!!

Miinukset: Pretty noisy....plus air conditioner in our room was extremely noisy...it turned on every 15 min or so...wasnt really cooling room...happened to notice during the night

Plussat: Very nice room with small refrigerator and microwave. Very quiet place.

Plussat: I chose this hotel because it had an indoor and outdoor pool. Both were much smaller than they appeared in the pictures. Although, the temps outside were in the 80s, it was impossible to use the outdoor pool because the water was freezing. I watched people come and leave throughout the 3 days we stayed because the water was too cold to bear. I was very disappointed because the weather was beautiful.

Miinukset: Temperature of the outdoor pool. I asked a maintenance man to check it and he said the heater wasn't on.

Miinukset: Pricing could have been a little more reasonable

Plussat: Bistro food was great. Room thermostat was easy to operate. Room was spacious. Bathroom was spacious. Shower pressure was great and there was plenty of hot water. It was nice to know that each Marriott we stayed in gave a great experience.

Plussat: The place was a zoo of little kids like hundred of them running around screaming in hallways at 11pm the staff didn’t care guess quite time dosent matter screw this place

Miinukset: The stampede of kids waking me up screaming and yelling running around everywhere

Plussat: The location was very convenient-very accessible to the PA turnpike, restaurants and gas. Staff was very pleasant & helpful. Some nice amenities on site-breakfast/coffee bar, even left a room service basket at the door when my don't disturb sign was up.

Plussat: No breakfast for my family for the price never will stay there again and will tell people not to stay there

Miinukset: Everything

Plussat: Everything.

Miinukset: There was nothing that I didn’t like.

Plussat: The staff was extremely friendly. The bistro’s food was wonderful.

Plussat: Location was great! Shopping and restaurants nearby.

Miinukset: nothing

Plussat: Everything

Miinukset: Nothing

Plussat: It was clean, had a bar inside the hotel with food and coffee service. The staff was nice and the building was not old and worn out.

Miinukset: Hair on the shower floor and drain

Plussat: Spacious rooms

Miinukset: The food could have been better.

Plussat: Everything . The staff was friendly. The breakfast was absolutely amazing . It really went higher then my expectations. A great comfortable, clean place to stay for any reason . Always have a great time at any Hilton Property

Miinukset: Liked everything . I wish the tub was a bit bigger , The other Hamptons I have stayed at had a bigger tub or a huge walk in shower. but it wasnt a big deal at all . Place was amazing and great

Miinukset: housekeeping forgot to clean our room. Had to go to front desk and get clean towels since housekeeping didn’t clean room.

Plussat: The hotel was very clean and the location was close to Hershey. It is a family friendly hotel.

Miinukset: I did not like that I paid for a two double beds and the front desk clerk tried to give me a queen bed and a roll away bed. I had to insist that I get the room I paid for. If I wanted that type of room I would have purchased it. he breakfast was not good

Plussat: Clean, breakfast and service

Miinukset: Nothing

Plussat: The air conditioner worked well to keep us cool. The pool was refreshing and open until 10!

Miinukset: Not enough seating capacity for breakfast to accommodate the amount of guests. Breakfast was only from 6-10am. Breakfast was not well organized.

Plussat: The breakfast was great and we had adjoining rooms which was a great help for the family

Miinukset: All the construction on I-83 made it harder to navigate

Plussat: The bed was comfortable. The breakfast was excellent.

Miinukset: The light in the room wasn't bright enough for me. The room is a little small for a family of four.

Plussat: This was a good location. The room was more than we expected. The breakfast was great with lots of things to chose from. They have a nice pool area also.

Miinukset: Nothing

Plussat: Good breakfast.

Miinukset: Room and shower were small. They did not replenish the toiletries or clean up the dishes. Hotel was stated to be refurbished but did not look that way to me.

Plussat: When I called the hotel they knew my info before i asked them my question. They already had notes in the system about my late check out request. Everything was great. Hotel was updated with contemporary design in the rooms. Staff was very friendly.

Miinukset: Missing remote. Some things were overlooked when cleaning the room. But the staff exceeded my expectations in correcting it.

Plussat: Friendly and helpful staff. Rooms are immaculate.

Miinukset: Nothing. Everything was great.

Plussat: The suite

Miinukset: No

Plussat: Clean and quiet staff was great. Friendly and helpful

Miinukset: The only issue we had was it seems someone pulled the fire alarm in the middle of the night. We did wait out side until the hotel was cleared to go back in.

Plussat: The room was very nice. The bed was very comfortable. The staff were really nice.

Miinukset: Maybe, continental breakfast. :) Actually, there was nothing I didn't like.

Plussat: swimming

Miinukset: i didnt like that i paid for a room and got a total diffferent room when i checked in. i didnt get what i paid for.

Plussat: Awesome sized room! Friendly staff!

Miinukset: Bed was way too soft, sink into middle. No breakfast! Would be nice to have housekeeping come in during stay at least every other day, garbage would get full and I had to empty it.

Plussat: Bed was amazing. Loved the suite layout n most of all the reasonable pricing!

Plussat: Pet friendly and convenient for staying with family

Miinukset: Our room had a terrible odor. Had to keep windows open all night (despite chilly temperatures). Was told by staff that we could switch rooms but there were no other rooms with bedroom like the one we chose. Was then offered a $50 credit but wasn't appli

Plussat: Located within walking distance of the mall. Rooms were clean and fully stocked. Free laundromat and excellent gym and pool with jacuzzi. Staff were kind and friendly. We loved our stay and will be returning as soon as we can!

Miinukset: We were on the first floor and our view out our window was just the parking lot. We just closed our curtains and enjoyed our awesome room instead. The view wasn't a problem at all.

Plussat: Good accommodations for the price

Plussat: Everything was great even the staff Ms.alexss at the front desk is awesome

Miinukset: That the pool heater was not working so it was very cold

Miinukset: Banned FOX NEWS from their tv... 1st Amendment Communist countries do this!!

Plussat: Staff was great. They were there if you needed anything Room very clean Loved the full kitchen

Plussat: Everything you need is in the room....great room! nice place

Miinukset: Slow water drain in tub, and that they couldn't accommodate us for one extra day.

Plussat: Spacious family room Friendly staff

Miinukset: We moved rooms on 2nd night as our room very close to busy and noisy highway

Plussat: Nice hotel with nice rooms.. The hot breakfast is super..kids enjoyed the swimming pool..the beds were comfortable

Miinukset: Nothing major but the room service didn't arrange the sofa bed when we came back

Plussat: The place was clean, and staffs were very friendly.

Plussat: Super stay! This hotel is super clean and staff is amazingly friendly. Will definitely stay here again.

Plussat: Bbq area and fire pit with lounge chairs

Miinukset: Couch pillow smelled mildewy

Plussat: The staff was very friendly, the walk out side entrance was nice.

Miinukset: Yes, I booked a suite, but I was given a half a room , the room was very small no space for a family of 4. The ceiling over our head I thought was going to come down over our heads. The breakfast awful. We were given a room next to the noisy elevator.and,

Miinukset: When I booking on the screen says my room has a view of mountain and lake great view but my room was parking lot view

Plussat: Bathroom door handle broken, toilet seat cracked and a mildew odor in the room

Miinukset: No Urgency from maintenance for an issue with the toilet not flushing

Plussat: The room was very clean, updated and had all the amenities one could want. The staff was the best part: very warm, welcoming and helpful. I would look forward to staying here again!

Miinukset: Nope!

Plussat: Family suite very generous for family of 5. Breakfasts very nice way,to start the day.

Miinukset: Dropped something behind the dresser and moved dresser to retrieve it and found articles of clothing , meds and toiletries back there. They obviously never moved it.

Plussat: Clean and comfortable

Miinukset: If you are no amenities breakfast was not a good quality

Plussat: I like everything about it. I really enjoyed the 2 bathrooms. The hotel was modern, clean, roomy, and a great value for the money.

Plussat: Better than other hotels in the area but could use some improvements

Miinukset: Bathroom needs some fixing up

Plussat: A.C. was nice and cold

Miinukset: Carpet in the hallways had a weird smell.

Plussat: Good food variety. Hotel was quiet and clean. Had a hard time understanding the night time front desk clerk. But overall very happy with the room

Miinukset: Not a thing

Plussat: My daughter left her AirPods behind in the room on the bed. we went back and asked the front desk for our key so we could go get them. When we reached the room the leaning staff had the beds already stripped. The young gentleman gave my daughter her ear buds. Said he had found them when stripping the bed. So honest and very kind. We were in room 114.

Plussat: It was located close to Hershey. It offered complimentary breakfast. The pool was nice. The manager was very nice and tried to accommodate us.

Miinukset: It wasn’t clean!!!

Plussat: The hotel is conveniently located near Hearshy park. (10min) Its comfortable. Clean. Quiet. Staff is friendly. Good pizza nearby at Roberto's. Nice gas station nearby called sheets

Miinukset: breakfast runs til 9:30am. Arrived at 9:10am with no eggs No waffles no syrup no forks. when I asked for more, She remark with a glare breakfast shuts down at 9:30 and you should have come earlier I got a new keycard at night with out showing m

Plussat: Room was clean. Room 107 was great as a pet room. Direct access out the door and near the breakfast. Breakfast attendant friendly and attentive. Pool looked nice. Grounds well maintained.

Miinukset: Staff smoking near the front entrance. We checked in the evening, the front desk woman was not very friendly- efficient but not friendly. 107 is a non- smoking room but it had a faint Odor of cigarette.

Plussat: Cleanliness. Quiet. Great breakfast. Friendly helpful staff. Comfortable beds. Good QUIET air conditioner

Miinukset: I was surprised by price. I forgot about weekend rate

Plussat: Good location, nice room, excellent value.

Miinukset: I was fine with this hotel. Really couldn't ask for more for the price.

Miinukset: Clerk at desk was not nice customer service was not a good experience

Plussat: Quiet

Miinukset: Could use grab bars in tub area ... and opening the door to the room was tricky.

Plussat: Good rate and good clean place to stay

Miinukset: There wasn't anything I didnt like

Plussat: Everything

Miinukset: Everything was awesome

Plussat: The room was well suited for our needs

Miinukset: I did not like the fact that you had to ask for Pork Sausage or Pork Bacon at Breakfast. It would appear that the Presence of Muslims & offending them was priority over the majority of the Guests.

Plussat: Breakfast buffet

Miinukset: A little expensive

Plussat: Staff very curtious and made us confortable. Great breakfast buffet selection kitchen staff went the extra mile brought us fresh baked blueberry muffins to our table.

Miinukset: Pool water was a little cold.

Plussat: Room was very well appointed!

Miinukset: Elevators are noisy!

Miinukset: The room that I got was not the room that I reserved

Plussat: Spacious room for one person.

Miinukset: Room had evidence of wear and tear... Broken closet door among other things.

Plussat: Had a single queen thought I was getting 2 beds but very surprised even with one bed it was not. King very odd never experienced that before not very comfortable . Dirty/dust.around baseboards and carpet behind the night stands near the head of the bed. Caused allergy flare up

Miinukset: Bed, needs vacuumed and dusted better not just areas you can see especially where people will be sleeping

Plussat: Large room. Included breakfast which they opened early for all the volleyball players who were staying there.

Miinukset: Cleanliness could have been better. Our room was a little outdated but overall it was fine. Also I left an item there and when I call the lost and found the mailbox is always full. Can't get anyone on the phone when I call. Frustrating!

Plussat: The staff was excellent. The guys who handled the breakfast bar were prompt with keeping the food coming and helpful when anything was needed. You could tell they really took pride in their job. They were great! The ladies at the front desk were fast and quick to get us anything we needed.

Miinukset: I was disappointed that there wasn't a pullout sofa in the living room. It was advertised to have one in the room. There were a few questionable cleaning issues - hair in the bathroom and a dirty pitcher in the fridge. Other than those small things our overall experience was good.

Plussat: Loved the staff organizing, cooking, and managing the breakfast! Job well done by them! I also like that when asked the staff quickly replenished the towels at the pool.

Miinukset: Donna seemed very over welmed at the desk when we checked in. However some of my friends are over bearing so that may be why. The room we were assigned had a malfunctioning front door that was difficult to shut and lock. Additionally, our tub was stained with a disrespectful color. Besides that this hotel was perfect! Clean, and I can reiterate clean which is the most important thing for me and my family!

Plussat: location, breakfast and the room

Miinukset: definitely pricey for the room

Plussat: I'd like because it's near the highway. Easy to go anywhere and easy to find

Miinukset: I was expecting to have a microwave and fridge inside the room. I did not look on the facilities website so it's my fault.

Plussat: The breakfast was in a nice area. Refilling items was a little slow.

Plussat: Comfortable,clean, good breakfast, easy access, good customer service. Will be back.

Plussat: Very clean and staff was great

Miinukset: Everything breakfast eggs were not good

Plussat: Easy off the highway location, close to restaurants and clean.

Miinukset: Our room was right next to the elevator so we heard it for the first few hrs.

Plussat: A standard US travelers' motel, safe, but little to distinguish.

Miinukset: No restaurant or bar within the hotel or nearby. I walked a half mile at night to a local dive for a beer. I doubt if most women guests would venture this alone, even tho' it seemed perfectly safe to me.

Plussat: The rooms/bathrooms were clean...We booked 3 rooms. Cleanliness is extremely important to me. I felt very comfortable at this hotel and would stay here again.

Miinukset: The breakfast was horrible. Not sure what kind of eggs that are being used but It was unrecognizable. It tasted horrible. The coffee wasn’t that great either or the fruit salad. The fruit salad looked as if it was frozen and defrosted. Very disappointed that we couldn’t enjoy breakfast at this location. Wanted to feed our 2 year old son a tasty breakfast, couldn’t do that here.

Miinukset: No refrigerator in room! And not close enough to restaurants...

Plussat: Front desk staff exceptionally friendly and welcoming. Check in process quick. Good location. Room was wider than usual so moving around was pleasant.

Miinukset: Bathroom light has no dimmer so bright light all the time and door kept drifting shut. Closet door wouldn't stay shut. No mini fridge or microwave provided. Most hotels have them standard. For the price of the room we feel they should have been. Coffee tray with machine, cups and fixings was on shelf in bathroom. Signage reminding guests to be considerate of others after 10pm and before 8am so as to keep from loud hallway conversations and slamming doors would be nice to see. Also entrance a little difficult to see when approaching at night. Entrance with meridian should be better lit.

Plussat: Great helpful staff

Plussat: very nice,clean

Plussat: Good and plenty. Easy location.

Miinukset: n/a

Plussat: Location

Miinukset: Room wasn’t clean. Had to call housekeeping. There was food on the floor etc from previous stay. Bed linens had stains on them.

Plussat: Location, professionalism of staff.

Miinukset: The air conditioning was terrible. We stayed on a hot july night and the room was hot when we entered and even at its coldest temperature was still awful and uncomfortable. The syaff attempted to switch the room but every room was bad

Plussat: Location

Miinukset: Staff was the worst I have encountered.

Plussat: Drove to Harrisburg, PA for a Labor Day cookout with a few of my cousins and we decided to stay the night. I found a very good rate on the hotel. How could one go wrong at the Hilton! Plus, it was smack dab where there was plenty to eat and drink!

Miinukset: The 2 things that stuck out for me was one of the elevators not working due to upgrades. It slowed down everything. Lastly, its the cleanliness in me, but our room phone was completely dusty. It looked like it had not been wiped down in weeks!

Plussat: The place was beautiful, I booked the room for my mother who was visiting from out of town and she loved it.

Miinukset: I was appalled to find out there was an extra charge for breakfast

Plussat: Loved Exec lounge ...comfy lots of nice refreshments whenever you wanted to visit. Room was lovely as usual...shower curtain needed to be thoroughly cleaned or replaced. This was only downer. Love this property for great friendly service by all staff!

Plussat: Amazingly friendly staff. We had never been to the city before and everyone helped us with restaurant recommendations and even the best way to get to the baseball stadium.

Plussat: I was in room 1128. At 230AM in room 1127 a ruckus broke out that lasted for an hour. Much laughter, elevated voices and loud TV or music. I did not call the front desk because the room phone did not work. So, I left it go. Also, the parking attendants drove so fast that all the items I had in the trunk of my car were thrown about.

Miinukset: From past experience, I liked the hotel and will continue to come back. Two bad experiences for a I night say are not that much for concern.

Plussat: Everything from the view from my room to the service of the staff. This is a lovely hotel. Thank you!

Miinukset: I have zero complaints about this property.

Plussat: Great breakfast

Miinukset: Staff didn’t know that I paid extra for breakfast and told me it was NOT included. I had to go to the front desk and show them on my phone. I think for $275 for the night that parking should be included. The kiosk wasn’t working to show what was happening in the area.

Plussat: Room was very clean and staff was very helpful. If we needed anything it was by our door in just minutes.

Plussat: Very nice rooms.

Miinukset: Front desk lady that checked me in seem to have an attitude.

Plussat: Every thing was clean and comfortable

Miinukset: Nothing

Miinukset: Didn’t like that I had to walk outside up steps as a handicap person

Plussat: The open floor space to include the kitchenette

Miinukset: It was difficult to use the swipe key to enter the room

Plussat: Missed breakfast lol

Plussat: We have stayed here before. It is good to see they have updated the rooms. There is everything you need in the room.

Plussat: The bed was firm and I found it comfortable.

Miinukset: The sausage for breakfast was spicy. No other meat to chose from.

Miinukset: Stay here the previous years for my child’s competition it was great, this year it took a turn for the worst. They had problems with other the air conditioning unit, a closet floor was all wet and smelled moldy, the entire room had a strange smell.

Plussat: I was surprised with some of the other reviews. My bed was comfortable, the staff was friendly, and the suite was bigger than I thought it would be. I have stayed at other residence inns and have yet to be disappointed. I liked the breakfast

Plussat: Large room, nice grounds.

Plussat: The bathroom was huge. Great breakfast. Clean and roomy.

Miinukset: Hard to get around town.

Plussat: I loved the courtyard.

Plussat: I think the courtyard was relaxing. Our room was quiet and comfortable. Coffee on the go was good.

Miinukset: No Hot tub. We used to visit annually because we liked the hot tub. Breakfast was not good with kids/parents consuming the tables/seats and food. Food needed replenished/empty serving dishes. No meat in selection. Opted not to eat breakfast because of no where to sit and poor food selection. Good coffee on the go.

Plussat: The bed was so comfortable! We loved the Pool & spa. The vanity in the room was also a plus being separated from the bathroom!

Miinukset: N/a

Plussat: The breakfast offered a nice variety of items and it was included with our stay

Miinukset: I was approved for early check in but was not able to do so upon my arrival. I wanted to pay cash for my stay but was unable to do so without a security deposit. The hotel room had a musty odor to it.

Plussat: The waffles were great!

Miinukset: The jacuzzi was out of order.

Plussat: My son truly enjoyed the breakfast selection

Miinukset: None

Plussat: Good location left too early for flight to airport for breakfast.

Miinukset: Elevator extremely slow.

Plussat: Bed was great! Breakfast was great! Room had a strong musty odor.

Miinukset: Musty odor in guest room.

Miinukset: there was no microwave

Plussat: Scrambled eggs + bacon for breakfast, not just the standard toasts + cereals.

Plussat: Breakfast was good/had variety. Pool was small but sufficient, jacuzzi was a pleasant surprise!

Plussat: Very nice and reasonable price

Plussat: The room was clean and well appointed. The bed was very comfortable and the room was quiet. The breakfast was very good with staff constantly resupplying the area.

Plussat: Friendly & accommodating staff. Comfy clean rooms. Very nice breakfast.

Miinukset: Jacuzzi wasn’t working

Plussat: The beds and bathroom were comfortable and I liked the amount of desk space in the room. Also WiFi connectivity worked great. Also liked the water pressure in the shower.

Miinukset: I believe the television was malfunctioning and it didn't appear that the facility had cable television, lack of choices on the television. The control of the heating and lights seemed to be on auto-drive.

Plussat: There were a variety of foods available for breakfast. We enjoyed making our own waffles. The staff in the dining area was courteous and friendly. Our hotel room was immaculate.

Miinukset: There was one stairwell that had a bad odor.

Plussat: Location & cleanliness! Staff's genuine, courteous and attentive. Had an issue w/key card and it was handled promptly with a smile. Breakfast was surprisingly good including the coffee. Food & beverages was fresh & plentyful and kitchen area was kept nice & clean.

Miinukset: A housekeeper(s) was alittle too attentive one morning, knocked once, opened the door and almost walked into the room while my wife & I were barely dressed. Thin walls. On our side of the hotel, the view wasn't too pleasant.

Plussat: Super comfy beds with smooth sheets, and pillows ideal for a good night sleep!

Miinukset: One staff member had an attitude, but others were excellent!

Plussat: Bed was comfortable

Miinukset: Breakfast was subpar for what we normally see in these type hotels

Miinukset: Bathroom was dirty and lots of dust in room in general. Bedding had stains.

Plussat: Easily access. Nice staff

Plussat: Proximity to Hershey Park

Miinukset: The breakfast could have been better

Plussat: The staff were friendly. Breakfast was good. Room was clean.

Plussat: Bed was very comfortable and the shower was one of the best I would recommend

Miinukset: Only given one small soap for shower and sink area. “Hot” eggs were literally ice cold one morning

Plussat: The staff were very professional and kind, it was very comfortable and quiet.

Miinukset: Everything was adequate and above average. I would recommend this stay here to all family and friends.

Plussat: Continental breakfast was amazing, although it did change the 2nd day and we didn’t have any options due to diet restrictions. The pool had very early to late hours so we were able to use it even before and after visiting Hershey park.

Miinukset: The night staff were teens and very unprofessional. We needed our room cleaned and new towels so we left the sign off the door and no one ever came.

Plussat: Breakfast was great

Miinukset: The room had a musty smell

Miinukset: Could not accommodate Additional blankets. And didn’t use down comforters on the bedding.

Plussat: Standard Best Western that met our expectations. It's within 10 to 15 minutes of Hershey Park.

Miinukset: There really isn't much in the area around the hotel and it is on a one way street.

Plussat: It was close to Hershey park

Miinukset: Could use a bigger sign out front by the road.

Plussat: Nice breakfast, friendly staff

Miinukset: Everything was good

Plussat: Spent a night here and it was great. Beds and pillows are so Comfortable.

Plussat: Like new , very clean

Miinukset: Can’t find a thing about property, but towel were little dirty and very old,

Plussat: Very friendly staff. Proximity to Hershey. Morning breakfasts were very good.

Miinukset: Nothing.

Miinukset: The sofa bed had springs sticking out and the blanket was in terrible shape kind of torn .was a disgusting look

Plussat: Quiet area.Friendly staff.Restaurant next door.

Miinukset: No

Miinukset: Hair dryer was not in this room

Plussat: Breakfast was better than most hotels. They gave an info sheet and some more helpful info when I checked in.

Miinukset: After the grab&go breakfast was over, they charged for bottled water.

Plussat: The staff was very friendly.

Miinukset: Other guests didn't respect the rules.

Plussat: Everyone was nice and friendly at the hotel. Check in was a breeze and check out as well.

Miinukset: I would have to say the hotel keys were a little outdated. Would prefer the scan and go but other than that everything was superb!

Plussat: Kid friendly - lots of games and outdoor play options. Close to amenities and Hershey park. Funny and friendly staff. Onsite restaurant had order and pickup options which is great when you just want to dine in your room with kids. Nice pool; clean surroundings. Found a great restaurant that was like a hidden gem called Leeds with excellent food and seafood selection.

Miinukset: The property was great. On the other hand Bob Evans restaurant disappointing. Waited half an hour and the food was mediocre at best. Eat at the hotel’s restaurant for breakfast and Leeds for dinner...you won’t be disappointed!

Miinukset: Loud unruly guests

Plussat: Very convienently located. Had an issue at checkout but after placing a bad review, The GM called us at home and apologized and made things right and actually made us feel appreciated as valued customers. Thank you! We will be back!

Miinukset: Would like to see the hotel updated.

Plussat: Everything was very nice, the breakfast and service was amazing and the bed and room was amazing, the wife and kids were very happy and pleased with the place.

Plussat: Staff was very friendly The room had a king size bed and full size bed as booked The room was spacious and accommodate all of us without problems

Miinukset: the room didn't have refrigerator the room didn't have microwave

Plussat: Location great. Lots of food options near by and hotel staff were very nice!

Miinukset: No laundry room really. Thought the pool needed maintenance.

Plussat: The room was very spacious, the balcony was spacious, great view of the pool and playground. The pool was great. The kids loved it.

Miinukset: There was no fridge or microwave in the room.

Plussat: Staff, outdoor pool/playground! Great coffee!

Miinukset: Indoor pool could be updated and beds were stiff!

Plussat: I absolutely love it here! My brother and I wanted a weekend get away and we stayed at the red lion and loved every second of it!

Miinukset: So many different things to do for all ages. Only set back is the time I was there the hot tub wasn’t working and also you had to be 21+ to play pool and my younger brother is only 20.

Miinukset: The staff was not to good I had to ask several times For wash rags and towels and still never got them

Plussat: Very clean and well kept. Loved the newer floors, tiled etc.

Plussat: Friendly staff, comfortable room and bed, wonderful breakfast

Plussat: the room was small but very nice. great layout....I would have to say the staff was the best...always friendly and courteous.

Miinukset: the hotel was a bit noisy with kids, but not sure you could do anything about that.

Plussat: Extremely clean, probably the best hotel I've stayed at. The housekeeper even took the time to put a towel under our toiletries. The kitchen and appliances were great.

Miinukset: Rates can be high

Plussat: I loved our housekeeping lady. She was really nice and welcomed us immediately. Guest from Rm 118 really appreciate you! This hotel is lucky to have you as an employee there.

Miinukset: Nothing

Plussat: Clean & spacious rooms. Staff was friendly & helpful. Close to Hershey Park.

Miinukset: Noisy rooms on our floor. The staff did a good job though in trying to get the Wild tenants to keep their after midnight partying down. Glad I was checking out the day after they arrived or I would’ve left anyway. Some people don’t belong in a hotel

Plussat: The staff and the room was so comfortable.

Miinukset: Poor lighting in the back of the building. I blew two tires because they have a curve sticking out like a knife.

Plussat: The employees were curtious and friendly. The facilities were clean and breakfast was delicious. My brother enjoyed the workout room.

Miinukset: We enjoyed our stay. The cost was over priced. I'm not sure if it was the days we selected to stay were peaked days or not.

Plussat: It's clean

Plussat: I came with my family to see family in the area and go to Hershey park. I booked this Hotel because it had a pool, looked clean, could accommodate my family and price! We were MORE than happy with the facilities! It was soo clean! ALL the staff ( front desk, maintenance, kitchen, housekeeping) looked us right in the eye, said " hello" and were more than happy to help us. We will DEFINATELY stay here again! :)

Miinukset: I have teens....they sleep late. IF the breakfast could be till 10 am that would be perfect! Really not a huge deal..they should get up earlier!

Plussat: I liked that the property was pretty close to everything. The property was extremely well maintained. The staff were so helpful and kind! Only stayed for two nights and it felt like we knew the staff for years.

Plussat: Breakfast was OK. Location is excellent. Staff was great too.

Miinukset: Could have been better in breakfast.

Plussat: The staff was friendly, and the room was great. We checked in a little later and your staff was very good about it.

Miinukset: The only little problem was that the back door lock didn’t work properly. We heard from one of the staff that new equipment was there, just not installed yet.

Plussat: Nothing.

Miinukset: The manger didn’t know about our problems and was unapologetic when we spoke to him the next morning about the fact that the bed was cover with some personal hair all over the bed and in between the sheets he never said I am sorry that happen. He said I will take care of the bill only to get home later and find he only took $31.00 off bill and didn’t credit my credit. We arrived late with my family which included kids after a full day at heresy park we couldn’t get comfortable duty 2 the beds the pull out bed had no sheets on the bed neither in the clothes. We had to call the front desk several times before the front desk lady came up with sheet I showed her the beds she stated she didn’t know what it was I informed her it was hair and here is the hair grease that the person use. The front person said she didn’t know but she would change the sheet I stepped in the other room to let her change the sheets to only find out she only took off the first sheet and lso that meant my family skin would have been exposed to touching the decorative comforter the ones they don’t change after each vst so now I am calling front desk again no answer my daughter when down stair to the same women who attempted to fix the problem and told her what she did and ask the other lady to take her to housekeeping to get sheet to properly make the beds. We arrived at 11pm and was very tried with kids and we couldn’t get another room so we stay. The manger at this property on aug 25 need to be fired he had no remorse or sympathy that my family and I had to go through this ordeal. He didn’t not represented Best Western AT all and he is was untruthful as well. I use Bestwestern a lot I have another trip plan for Myrtle Beach with Bestwestern next month and trip in March I will be canceling and finding another hotel. VERY disappointed in BEstwestern my go to Hotel I will be contacting corporate in this matter as well.

Plussat: The room was very nice and the jacuzzi tub was wonderful to have in the room.

Miinukset: Our room’s air conditioning was broke. It slightly worked but you could not adjust it at all.

Plussat: The only thing decent about this hotel is the staff. They are nice, but overworked. They never seemed to have enough people working which may have been part of the issue with the hotel. DON'T STAY HERE.

Miinukset: Our room smelled like someone had smoked in it and did not feel clean. There is little water pressure in the shower which makes it impossible to wash your hair. The breakfast was disgusting - dirty and the food seemed like it had been there for day

Plussat: Hotel is new and modern, staff were great

Miinukset: None

Plussat: Everything was amazing

Miinukset: The noise from hallway at 2am in the morning it was a everyhting thing during our stay.

Plussat: My friends room had no AC it did not blow cold air both the safe and the dresser drawers are broken the front Desk was no help when asked questions about where to get food The complementary breakfast dining area was a mess no one was maintaining cleanliness as people were eating debris all over the floor

Plussat: Convenient and clean. Staff was nice. Fabulous bed.

Miinukset: We got the last room at the price we wanted which was a handicapped room. The shower was designed for a wheelchair, so the water poured out into the bathroom and under the door to the room. Also, they had no record of our reservation even when I provided a confirmation number, but they made the same deal. I was sleeping great until I got a text from booking to rate my stay at 3:30 am and never got back to sleep. Got this text at 530. Who generates these?

Plussat: The rooms were clean and very quiet considering the location next to the interstate. Breakfast was more than adequate with a decent selection. Only detractor would have been the pool. It was quite smallish and didn't look well kept. Overall, good value.

Miinukset: The pool looked a bit unkept, but otherwise the place was good.

Plussat: The hotel was clean and the staff was wonderful to us.

Miinukset: N/A

Miinukset: Parking was a huge issue both nights we had to park in none parking wear it was not very safe for the my truck to be could have been hit by cars pulling in and out and the staff didn’t seem to mind or even want to help

Plussat: Nice, clean, quiet. Nice breakfast. A good variety. Eggs, Canadian bacon, sausage, potatoes yogurt, cereal, etc. The rooms were clean, the beds were soft. The bathroom was a lil small but very clean. Front desk was pleasant. 20 min from Hershey park.

Miinukset: The location was the only bad thing. There is nothing in that area besides a fly gas station. Nothing to eat in the area.

Miinukset: Pool closed for 24 hours due to a child vomiting in pool. I believe 24 hours was excessive and the pool could have been sanitized in a few hours. We left Hershey park early to relax by the hotel pool on our last night. Our last night in Pennsylvania was spent in our room watching TV, not very happy children or parents.

Plussat: The Hotel was nice & clean, staff were friendly & the breakfast was good.

Miinukset: Our bill was completely wrong. Called them after we left & they credited the difference.

Plussat: It was close to Hershey Park and the breakfast was good.

Miinukset: Several things starting with the bathroom a centipede walking behind the toilet, the shade didn't work, the toilet got clogged twice, in the living room and bathroom the ceiling was missing a piece of the wall and last behind the bed very dusty.

Plussat: The beds were great and the breakfast was very good. Great having the laundry close.

Miinukset: The screaming kids at the pool and all the jumping and diving parents not doing anything to make it pleasant for everyone. Staff not checking it out. I think hotels should have a time for adults only in the pool.

Plussat: Staff was friendly & helpful. The hotel is in an ideal location for visiting Hershey Park; it was an easy drive that took less than 15 minutes. Breakfast was delicious! It was quiet & relaxing on the 2nd floor. Comfortable beds.

Miinukset: Room was a bit dirty upon arrival; we found 2 soda bottles & old candy on the floor under the headboards, headboards were dusty, room needed vacuumed!

Plussat: Perfect location for all Hershey attractions.

Plussat: Cinnamon rolls

Miinukset: Their was no place to eat breakfast. We had to stand for awhile, which is not enjoyabe

Plussat: Very convenient to Hershey!

Miinukset: Smoking areas

Miinukset: Bathroom ceiling was in need of repair

Plussat: The room and bathrom was very clean. The bed was comfy. But the shower looked like it was recently repaired and they didn't do a very good job. But overall for the price it was good. And the location near Hershey Park was great. A short 10 minute drive.

Plussat: Staff were extremely friendly. Nice & clean hotel. Would definitely stay again

Plussat: Complimentary breakfast was pretty good, nice having the pool option which my daughters liked. The Ammenities in the room were nice including the microwave, fridge and coffee pot

Miinukset: We did have a minor stain on the sheet, maybe toss those away and get a few new ones

Plussat: The staff was very courteous and helpful. The room was clean and spacious enough to fit a family of 4 comfortably.

Miinukset: I didn't like the breakfast but it was free so no complaints here. Also, a couple of the outlets didn't work.

Plussat: The breakfast was a little below average, the location was above average, easy to get to, lots of parking, fairly quiet location.

Miinukset: There was nothing in particular that I didn't like. The shower door let water out onto the floor.

Plussat: Rooms were clean. Bed was comfortable.

Miinukset: Breakfast was okay. The elevato seemed to drop which was a little scary.

Plussat: Location to Hershey Park was cool, the King size bed was comfortable.

Miinukset: Pull out sofa mattress was stained, stayed in #103 and the folks above us were super loud, we could here the yelling and the snoring.

Plussat: The wash cloth art. You usually see that in ultra-expensive hotels or cruises. Very classy.

Miinukset: Not a thing that I saw.

Plussat: Beds and pillows were comfortable. Breakfast was real good Staff at the desk were very helpful.

Miinukset: The indoor pool was way too cold. I couldn’t even get in it. It should be heated.

Plussat: Internet

Miinukset: Location to event.

Plussat: Decent rooms, good hot breakfast provided.

Miinukset: Not perfectly clean in the bathrooms, and there is water damage, etc, which should be repaired.

Plussat: Clean rooms

Plussat: The room was clean, the staff was friendly, and the breakfast was very good.

Miinukset: Everything was fine.

Plussat: Front desk Manager really made you feel welcome! Great Job! I wish I knew his name. He was very personable! He worked Friday night and Sat morning and I believe and all holiday weekend! Keep up the good work!

Plussat: Rooms were nice and pillows were very fluffy. Bed was really comfortable.