Harrisburg hotellia

Miinukset: Phone was broken, no outlet for the coffee maker curtains were torn up

Miinukset: We were so disappointed that we had to pay for parking and you know that it's busy weekend and second elevator was not working , very disappointed, room were so small, not happy at all and I will never recommend this hotel to anyone again

Plussat: Breakfast was hot and decent.

Miinukset: When we stepped in the room, we noticed that it had not been cleaned properly. There was a used, dry wash cloth draped over the shower curtain rod and the sofa bed linens were balled up on the floor of the closet. We went to the front desk to complain. The clerk offered clean linens and said he would tell the executive housekeeper about it. The rooms are dated, with dirty carpets and stained chairs - certainly not worth the money. Maybe stay at the Holiday Inn express next door. They have a sign up saying their rooms were recently renovated.

Plussat: Enjoyed the free wifi. Room and bathroom clean. Enjoyed the natural light from the large window even though it was right over a parking lot. Quiet. Literally stones through from 4 chain steakhouses. And a bunch of fast food. Easy location off highway.

Miinukset: So much chlorine in the hot tub my eyes stung just walking by it. Maybe that's a good thing though? Only ice machine was on first floor.

Plussat: Simple. Everything you need. Friendly staff.

Plussat: Rooms are clean, nicely equipped with coffee, refrigerator, microwave. Facility was clean and quiet. Breakfast was decent.

Plussat: Breakfast was decent and extended pool hours were nice.

Miinukset: Staff was not helpful. Room smelled awful. No glassware in the room. Expected more for what we paid. One of the cleaners followed us to our car asking for a tip after an already unpleasant and overpriced visit

Plussat: The staff was awesome, place was very clean. For a large group of people traveling with young kids the facilities were perfect. The location is close to the interstate, lots of shopping, and places to grab food!

Miinukset: Pool area was very slick! Shoes, no shoes didn’t matter. I was so afraid one of we’re going to fall.

Miinukset: The staff wasn't very friendly

Miinukset: The beds were very uncomfortable and the pool water was ice cold.

Plussat: Great bed. Love the big tv. Beautiful hotel. Excellent value!!

Miinukset: Would love HBO! Would like a stand for suitcase.

Plussat: Great hotel! Very friendly staff!! Food in O'Reilly's Pub was very good too!

Plussat: The front desk was very nice and accomidating.

Miinukset: One of our pillow cases looked to have some sort of red mark on it... Looked like dried blood. Also our room was next to the pool and until 10pm we could hear everyone in it. The glass is not thick enough to block the pool noise.

Plussat: I like how nice the hotel is. The lobby is big and very inviting. I like they have sections with sofas so people can sit and chat. The room is spacious and clean. The staff were friendly and courteous. The decor is surprisingly nice for a best western, but again my friend told me it is their Premier class. We would stay there again when we go to Hershey.

Miinukset: I didn't like the bed. It is too soft to my preference but it is probably just me because I like harder bed in general. Our kids swam in the pool but couldn't last long because the pool was too cold. Wishing that the pool was warmer to enjoy.

Plussat: The convenient location was a definite plus, including easy on/off the Interstate and a good assortment of restaurants and services nearby. The facility was surprisingly modern and very well maintained, in sharp contrast to experience with other Best Westerns. It also was a good value for the money. I'd stay again.

Miinukset: It is noisy next to the freeway, but the room was reasonably well insulated and more than quiet enough to sleep soundly.

Plussat: Beautiful lobby space, lots of tables

Miinukset: Lots of screaming kids in the hallways.

Plussat: Bed was comfortable and the complimentary breakfast was good. The staff at check in were friendly and the process was quick.

Miinukset: bathroom was dirty with something that looked like either blood or dark urine in the shower. Staff came to verify and offered to work with management to work on some kind of discount since we weren't able to take a shower.

Plussat: I loved the breakfast that was included and how clean we found the facilities.

Miinukset: I feel as if the room should have cost 75 versus 100. Also the bed was really firm and I prefer a softer bed.

Plussat: Room was remodeled and looked very nice.

Miinukset: The tub was disgusting! The grout was nasty. The bathroom should have been remodeled with the room. I will not stay here again.

Plussat: Location

Miinukset: Hotel was not la Quinta quality. Room smelled of mold and we saw spiders on wall.

Miinukset: Booked a non-smoking room a month in advance but arrived at 11pm after a long day and were assigned to a room that wreaked of cigarette smoke...the hotel hallway also smelled like strong chemical cleaners masking smoke smells. After complaining, we were moved to the only room left...the handicap accessible room next to the lobby and elevator. There, we were subject to loud guests until about 2am, and could hear every word through the thin door and walls.

Plussat: We booked this stay due to a death in the family and we needed last minute accommodations for several people. I made a mistake when booking online and upon contacting the hotel, the staff immediately accommodated us for the correct night, searched out the best available price and truly went above and beyond to be kind and hospitable. The staff's professional hospitality didn't end there. Everyone met us with a smile the following day at the breakfast buffet, which was a good selection for a free breakfast. Most importantly, one of the wonderful women who cleans the rooms named Mercedes, went out of her way to help my disabled mother while the rest of us were at the buffet. She offered my mother her cell phone and assisted her when nobody was around. This hotel is a great value for the money, nothing fancy but clean, well taken care of and fantastic people all around!! Highly reccommend.

Plussat: Room was great fridge was a great amenity. Breakfast was awesome had a great variety.

Miinukset: Mattress was a little to firm but alright.

Plussat: Staff were outstanding and friendly at the front desk.

Miinukset: Lodging is average and you get what you pay for. It was clean and quiet, so I was happy

Plussat: Decently priced, staff was helpful and attentive... Room was clean and pleasant. Located near necessities. Would definitely go again.

Miinukset: Feeling harassed by housekeeping before check out

Plussat: Propertg was a pleasant surprise. Close but not next to I81. No road noise. Very clean..tv not hd.perdonel friendly anx responsive. Had t. Isshe that was resolved in ten minutes. Overall a very good value.

Miinukset: No eggs or bacon for breakfast. Just biscuits and gravy. Not enough seating and the food kept running out. A/C was very loud as was nearby highway.

Plussat: Great for the AACA Hershey week. Good variety at breakfast. Room with fridge & microwave & coffee pot . Clean & comfortable. This is the third year.

Miinukset: Our room was a smoking room and it seemed like that was the default. Room smelled terrible. Front desk was unable to accommodate at all.

Miinukset: The room had trash in the draws and someone's bra hanging in the bathroom. The front end was rude and didn't care. Room was not ready at check in time.

Plussat: the staff was very help full ,clean rooms, good food

Miinukset: not enough hot water first thing in morning, (should shower at night plenty of hot water)

Plussat: accessabilty

Miinukset: minor repairs needed, overall updating. machines broken, lights not working (several)

Plussat: Location to farm show complex. The breakfast bar was great to someone who was so far from home and alone and trying to find decent places to eat.

Plussat: The continental breakfast was exceptional.

Plussat: The Days in North was quiet and in a good location. The staff was friendly and we were able to park right outside our door. I left a bag at the hotel and the staff has agreed to mail it to my home. I appreciate the customer service. Breakfast was a nice bonus.

Plussat: Easy accessible to rt 81, 322 & 83

Miinukset: **************

Plussat: The free breakfast buffet in the morning was excellent! We had our friend's 10 year old son with us and he was absolutely delighted with the free popcorn offered in the lobby to go along with the free movie channels in the room. Extra towels and pillows were already in the room without us having to request them. The later check out time at noon was nice too.

Miinukset: There was no microwave or fridge in our room as shown in the pics on the site. The hotel is not pet friendly and I am a bit disappointed because Harrisburg has several events for animals throughout the year that I attend and I would love to be able to stay at this hotel with my dog.

Plussat: The room was exceptionally clean. It had a microwave, refrigerator, iron and more. The morning complimentary breakfast was very generous.

Plussat: Staff was helpful, breakfast was good.

Miinukset: No refrigerator and microwave in room.

Plussat: Cheap and clean. Good free waffle for breakfast.

Miinukset: It was fine, but nothing fancy

Plussat: The public areas (reception, breakfast, restroom) were remarkably clean. Breakfast was generous. Staff was very friendly/welcoming and helpful. We just needed an inexpensive place to sleep for a night and this filled the bill perfectly.

Miinukset: Typical motel noise--walls thin, cars arriving late/leaving early, people talking right outside window

Plussat: belgian waffle breakfast! Wonderful.

Miinukset:

Plussat: The staff is very friendly and helpful. The room was clean and offered free wireless internet. Breakfast was included in the morning and was very enjoyable with a nice little cafe very clean, and you can make your own belgain waffles. Overall I had a very pleasant stay.

Miinukset:

Plussat: Clean, safe, and a very nice restaurant is what I liked. I also liked the clean fluffy towels and workout room.

Miinukset: My suggestions would be to have bathrobes in the rooms. Also, I would've liked to see an extra blanket in the closet. At this time, the pool was closed for repairs. Parking was $10 a day.

Plussat: Room was neat and clean.

Miinukset: We had to pay $10 to self park but we were not told we would have to pay up front.

Plussat: The paid Wi-Fi is fast. I am OK with paying a little extra for solid internet. The hotel has recently undergone renovation and is much cleaner than even a year ago. The new restaurant and bar on the first floor is fantastic.

Plussat: I came with my service dog and the staff could not have been kinder or more helpful! I will definitely be back!!

Plussat: Location is good

Miinukset: Parking was a bit of an issue unless one wanted to Valet park. Rooms were fine but dated.

Plussat: Liked the location. Restaurants. Room facilities.bathroom cleanliness.

Miinukset: There was dust on tables so housekeeping staff not careful.

Plussat: Staff, outside seating, upbeat decor, engaging design.

Miinukset: ATM too far off. No email receipt.

Plussat: Location- service and cleanliness

Miinukset: I don't understand why I can stay at a hotel 6 and have a microwave in my room but a hilton does not- So my biggest disappointment was not finding a microwave when I wanted to reheat a leftover meal-

Plussat: The room had a lot of space.

Miinukset: This hotel is in desperate need of a remodel. It is in bad shape.

Plussat: convenient location

Miinukset: tv remote was a pain to use

Miinukset: There was a strange tapping sound coming through the wall all night. In the morning I told the staff at the front desk about it and said I couldn't get any rest. They said that there was no tapping. I had a video and audio recording of it. They basically said to get lost.

Plussat: We needed a place to sleep for a few hours before getting back on the road so we weren't looking to spend a lot of money, so this meet that need. I always check the bed and pillows to be sure they are clean and these were so that was a plus.

Miinukset: After seeing how "clean" the bathroom floor was, I made sure to wear my shoes. We didn't plan on showering so that didn't persuade me not too, but I am glad I didn't need to.

Plussat: The hotel was pet friendly and very clean.

Miinukset: We did have a leak in our bathroom. It was quickly resolved by the night manager and we moved to another room. It was only a minor inconvenience as we had our dog and we were moved to the second floor. Otherwise we had no problems.

Plussat: Location

Miinukset: Needs a good military style scrubbing

Plussat: It was good overall , the only problem I had was that the AC went out in the morning and we couldn't get it back on , then we had to put it on cold fan and eventually it started working again, later in it happened again

Plussat: Room was cleaner than expected, quiet and a great basic room. Staff seemed professional, and I got the room at a great rate.

Plussat: Excellent no complaints

Miinukset: Nothing to say

Plussat: Cheap. If you couldn't sleep either you slept in too late or weren't drunk enough

Plussat: Decent room for the price

Plussat: New, clean, and east location

Miinukset: Smelled so strongly of Marijuana that it was Nauseating

Plussat: The location was the best thing about this motel.

Miinukset: The floors and carpet were dirty when we checked in and not vacuumed during our stay. The heat was very noisy and because of the cold weather came on frequently during the night and disturbed our sleep. Coffee only available in the lobby and no brewed decaf. Sound on TV vacillated.

Plussat: Great breakfast setup and staff was very nice Pool open late until midnight

Miinukset: Beds were the worst Non smoking room smelled like cigarette butts Below average room design

Plussat: Complimentary breakfast & evening reception were nice

Plussat: I enjoyed that it was located in an area where we could could easily go to many things. Restaurants and sight seeing were within minutes.

Plussat: We had a wonderful time, the hotel is clean, well laid out and the staff is extremely friendly. We enjoyed breakfast and the location was perfect for our purposes. We also enjoyed the hot tub. Very nice facility...

Plussat: The staff was extremely nice and helpful. The rooms were big and pretty. The lobby was also beautiful.

Plussat: The staff was friendly and helpful - the rooms were clean and had everything needed - no frills, but extremely adequate.

Miinukset: The hall light in our room was not working which made it dark in the room.

Miinukset: I had booked a king room for my husband, my son and I to stay in for 2 nights. I called 3 hours prior to our arrival to make sure everything was set and the man confirmed it was. Upon arrival at the hotel, I was told that there were "unforseen maintenance issues" and they wanted to give me a queen room instead. It was clear due to the extreme over flow in the parking lot that our room was given away. It was then suggested that my son sleep on the FLOOR because a cot would be a fire hazard. The next night, a guest of the hotel walked into our room at 930 at night because someone had checked us out at the front desk and the room showed add available. At checkout, I voiced all of these concerns with the manager who was less than accommodating and didn't seem to care and seemed annoyed that I was taking time out of her day to speak with her

Plussat: Location and price. Close to Hershey Stadium.

Miinukset: Could have been cleaner and our room needed some repairs such as the phone and lighting.

Plussat: Room was nice breakfast was good ..

Plussat: Loved he pool and hot tub. Room was comfortable.

Miinukset: Had to download Kayak and book a room in their lobby because they doubled the price if you check in in person. Smoking rooms look grungy with stained sheets, pillowcases, and towels.

Plussat: The location was okay ... just a pit stop for us on the highway.

Miinukset: Check-in staff sent us to the wrong part of the hotel so we had to cross back and forth a few times while carrying our luggage. Room was outdated with 80s mauve hot tub next to the bed. The pillows were lumpy, hot, foam chunks and the lighting in the room and bathroom were on motion sensors so every time we moved in our sleep, the room light went on and woke us up. One of the worst night's sleep I've ever had.

Plussat: Heated pool in the winter is a big plus

Miinukset: Lo water pressure in the shower, but it did it's job

Miinukset: Bathroom needs updating and attention to detail, like the rest of the room and lobby area

Plussat: Continent location close to highway

Miinukset: Hotel almost double charged for my stay. Reservation was made through third party. At check in it took a little while to find my reservation. New employee working the front desk. Leaving next morning I decided it would be a good idea to check out, good thing. I noticed a charge against my card, I questioned it and came to find that the front desk charged for room when it was already paid for. Had it straightened out, and continued on my trip. Will check later with card that charge was in fact removed.

Miinukset: Hallways smelled like an ashtray ...

Plussat: Room and hallway smelled of smoke, no elevator to the floor that I was on and a long walk. Was wasn't very happy. I was good that I only needed to get some sleep. The resturant attached as advertised didnt even look like it was open for awhile.

Miinukset: Hotel was advertised to have sauna no sauna available upon arrival hotel was also dirty also requested non-smoking room but was stuck alongside smoking area's upon exiting the room could smell strong smoke odor

Plussat: Good interior design of rooms, bed was comfy.

Miinukset: Staff mix-up caused us to have to move to new room (smoking issue); young fellow seemed shocked that I recruited him to help carry our stuff after he failed to volunteer! I know this is a pretty cheap hotel, but this is still the service industry! Non-HD cable Paper-thin walls - neighbor coughed and it sounded like they were in the closet, not the next room Free breakfast was disgusting - scrambled eggs were made from dry mix, not real eggs. Sausage was so fatty as to be squishy - mostly artificial. Worst coffee I have ever tasted. Avoid at all costs; no, it's worse than that - run for your llves!

Plussat: We swam all day after checking in. It's the middle of October in PA and, the outdoor pool which is cleverly connected to the indoor pool was the same perfect temperature! Hands down, awesome pools!!!

Plussat: The suite was clean and quiet.

Miinukset: While I like that Candlewood is trying to be more friendly to the environment, their system of turning off the air/heat when you leave the room needs improvement. It looks like it's based on motion, so while we slept the air and fan would turn off because the system thought we had left the room. While not a deal breaker, we would definitely stay at a Candlewood again while traveling, it was an annoyance as the room got stuffy and too quiet with no fan noise.

Plussat: It was in a perfect location and looks very nice..The beds were comfortable and the staff were friendly.. I would recommend this hotel to everyone

Miinukset: Nothing

Plussat: Price

Miinukset: Dirty room . Needed to be vacuumed. Hallways were dirty also.

Plussat: Nice rooms, very clear, good front desk help

Plussat: Wonderful kitchenette, great pool and spa- very relaxing!

Miinukset: The beds were a little uncomfortable if you had a long snooze. The cleaning staff left bedding piled in the hallways.

Plussat: Location, on the river, was nice.

Miinukset: Facility was well below Comfort Inn standards. Believe that it was a property purchased from another operator and not upgraded as it should have been. Two story with no elevator; the stairwell to the second floor was filthy, at best. Hallways were run down and carpeting needed a good cleaning. Room was quite small and bed was double size which seemed small compared to the queen-size that we are accustomed to. Bathroom was not as clean as it should have been.

Plussat: Everything we needed for a one night stay in a hotel with my 2 sons. Carlisle auto show by day and Savannah's on Hanna by night. See you next year!

Miinukset: Nothing

Plussat: Clean room, personable staff, great breakfast setup and wonderful view of Susquehanna River.

Plussat: Staff was very professional not overly bothersome.

Plussat: T.J. was great help.

Miinukset: 24" of snow. They plowed the lot but cars where still stuck.

Plussat: Location was the only good quality of this place. Everything else was not good. For $110 per night, this was a total ripoff. IMO, this should be $40/night.

Miinukset: Smelly Humid Dated Crappy Breakfast Some kind of previous bug problem (but it appeared fixed when I stayed there, but there were hills of dead bugs on the sidewalk, clear signs of some sort of previous infestation.

Plussat: The woman at the desk in the morning was quite helpful in helping us find our way back to the interstate highway and printing up directions on the computer.

Miinukset: The breakfast was adequate but not great.

Plussat: The rooms and bathroom were extremely clean. It was easy to find. Parking was ample. Fantastic value for the price. We will be staying again next year for sure. The staff was super friendly and helpful.

Miinukset: There was nothing that I didnt like. The breakfast area can get a little congested so we just took our breakfast to the room, which was even better. Nothing negative about this place.

Plussat: The rooms were nice and comfortable.

Miinukset: There was a lot of construction going on, but the crew was very polite. The hallway smelled like cat pee when we first showed up.

Plussat: I canceled my trip so I did not stay there.

Plussat: Breakfast was great, balcony view was amazing, and pool will come bac when it opens

Miinukset: A bit outdated some things were broken should be updated

Plussat: location staff quickly responded to TV remote prob

Miinukset: no hot water for shower problems with TV remoteture never cooled to comfortable level room tempera

Plussat: Proximity to Hershey Park.

Miinukset: The rooms smelled and were dirty.

Plussat: Donuts for breakfast, big tv

Miinukset: Everything. Smells like cat pee, the room next door’s ceiling caved in and was laying on the balcony, the kiddie pool was drained and full of leaves, the lights at the stairs were burned out, our door was propped open when we checked in, the grass was long, only about 4 chairs at the pool, our keycard was disabled because we were “leaving soon”, freezer desperately needed defrosted, sink had no stopper, bathroom lights were burned out. Overall, a very miserable property.

Plussat: Location is walking distance to Life Center. The bed was okay.

Miinukset: It’s an older hotel that they have tried to upgrade. Shower needs upgrading. Basics in the hotel, thus if you just need a place to sleep- this fits.

Miinukset: Where do I start? The original charge was doubled on Weekend. I received my original rate ONLY the first night. There was no printer available to print off my confirmation sheet but I had a photo on my phone. Staff refused to accept anything but a paper copy that indicated the rates were to be for the entire weekend. Once at the room, which was at the back of the hotel complex, my child and I found what appeared to be efficiency apartments below us. The group gathered outside was a bit scary and stared at us as we unloaded our luggage. No smoking room had stains on carpets and sheets with ashtrays. No phone, phone book or internet. no towels, curtains were broken and hanging off the rod. No toilet paper. The room overlooking the pool...well...you could no taccess the balcony due to a broken saftey bar. The pool was closed due to health issues. The bed I slept in had a spring poking to the top of the "queen mattress". The entire night the party beside us argued and slammed doors. At 3 am I would need to load my child and drive to teh front office to report the issues. Breakfast... well... there was absolutely nothing but carbs. No peanut butter packet or fruit. Cereal and waffles and doughnuts. I AM A DIABETIC. I do not require a special meal but a tablespoon of peanut butter was all I needed. A very rude non English speaking man mumbled he could no help me..... I get older.... I do not get rude For an additional 80.00 we stayed down the road for the next 2 nights. With all of the items the hotel had advertised and not provided.

Plussat: I liked the continental breakfast.

Miinukset: I didn't like the fact that they left half bottles of shampoo and conditioners instead of replacing them with full bottles.

Plussat: The best part of our trip was meeting the house keeping staff !! They were so very kind and outgoing. They went above and beyond to make our stay amazing. Especially Bonnie and her Mother they were so kind .

Miinukset: I did not like the fact that the pool was not the cleanest, and the small kiddie pool was not usable ( no Water in it).

Miinukset: Facility somewhat run down. Thorough cleaning and paint job in lobby (especially ceilings) would help tremendously, and shouldn't be too costly.

Plussat: Location, staff, breakfast, general facility

Miinukset: We've stayed here at least 4 times but must have never had a room on the highway side. The noise of the trucks was very bothersome, woke me up quite a few times.

Miinukset: The room was damaged in several ways and should not have been open for guests.

Plussat: I slept like a baby in the bed. Room was clean and nicely designed. Breakfast was pretty decent area was spacious enough. Staff was very friendly

Miinukset: Wish they had real locking doors on the bathroom. The sliding barn doors were nice but didn't cut it for privacy. But I I got used to it so it was fine

Plussat: The hotel room was exceptionally clean and the rooms amenities made my stay comfortable.

Plussat: The whole experience was great. Staff was incredible and rooms were so comfortable.

Miinukset: Tv channel selection but not enough to not give this place a 5 star.

Plussat: Nice shower, spacious room.

Miinukset: Lightning in room is poor. Dim even with all lights turned on.

Plussat: The hotel was wonderful. Great location. Bed was incredibly comfortable. The room was clean and very comfortable. The staff was polite and the breakfast was extensive with a very nice seating area.

Plussat: Staff was VERY friendly and helpful Lots and lots of electrical plugs, which is very important when traveling with CPAP machine and multiple electronic devices Really good breakfast Good pool and workout room

Miinukset: Moslty travel in the Midwest so not used to the east coast prices

Plussat: Location with respect to Hershey Park and restaurants and accomoditions

Miinukset: None.

Plussat: The bed was really comfy ..which i could of taken it home with me

Miinukset: No tea/coffee... fridge... microwave in the room also..if you did want tea coffee you had to go yo the reception to get it out of a flask which is no use ...as i love my tea ...also there was no breakfast ...even like cereal and fruit... heating could do with being replaced as it only comes on for about 20min then off for about an hour so it doesnt heat the room long enough as there was only single pane windows so it was quite cold during the night in Nov

Miinukset: Staff was ignorant. The room was dirty. The room they put us in had no smoke detector. It was ripped off the wall.

Plussat: The whirlpool spa and free full breakfast were great. The staff was very friendly and helpful