Hat Yai hotellia

Plussat: the staff is nice, the room is very comfort

Miinukset: the lighting is dim and outside no mirror for us to make up.

Plussat: Staff were wonderful. Hotel was very unique, fantastic design!

Miinukset: nothing

Plussat: The hotel is stylish and rustic, which I like a lot. A common space is cute though I had not time to enjoy it. Toiletries are awesome (shower and hair gel). Snack bar is filled with local goodies, so authentic. The coffee shop down the lobby is a must-try.

Miinukset: Lighting in the room is weirdly positioned and too dim. The AC took forever to get cool, and it was not that cool mind me.

Plussat: The staffs are really helpful and friendly! The best service I have ever had

Plussat: The front staff all are very good and friendly.

Miinukset: A bit far from the centre. Need to take tuktuk which everytime will charge you 100bath.

Plussat: They have an extremely helpful team that goes all out to take care of your needs and problem, whether you’re an in-house guest or a guest who has checked-out for days! As an in-house guest who stayed over on Sunday when almost all shops are closed in Hatyai - they pulled out all resources and contacts to help me with leather jacket tailoring. Lead time was extremely short as I had to leave the next morning. They got it done. When I encountered an accident as a checked-out guest, they agreed to help me without hesitation and prioritised my well-being with concern. <3 The hotel is extremely clean and beautifully designed. Location is convenient. Everything about La Pause Hatyai is nothing but amazing! I will definitely return and I highly recommend anyone who sees this to stay in La Pause Hatyai :)

Plussat: Great Staff. Every of them are very friendly and nice. Welcome drinks the best same as other review too. Help guest to carry the luggage to the room.

Miinukset: i wish the water shower pressure need to be stronger.

Plussat: We loved everything about this place: very friendly and helpful staff, design of the building, minimalist spacious rooms, large comfortable beds. Thanks to the tips from hotel staff we visited a very nice night market and had wonderful noodles in the neighbourhood. This place exceeded our expectations.

Miinukset: nothing. there are no minuses. other hotels should learn from these people how to treat customers.

Plussat: Staff very polite, thoughtful and accommodating. Cute place, great design and photo ops. Big room and very good housekeeping.

Miinukset: Parking is not good during the day but at night you can find easy. The room has thin walls so you can hear everything. Many ants were on the table and got into our clothes and belongings. Faucet above the sink is too large so it splashes water all over you and the floor. Not enough light in the bathroom and many mosquitoes come in by the shower since there is no screen and wide open to the outside. Shower window needs a screen, easy fix and prevents the many mosquito bites we got.

Plussat: Clean and peaceful, Staff is friendly, The rooms are well provided and practical

Miinukset: None

Plussat: Clean and value for money

Plussat: The beds were really comfortable! I liked that they had free tea and biscuits and that breakfast was included.

Plussat: The staffs are helpful. The simple breakfast is OK. The good location very near to the tourist attraction

Miinukset: The bathroom is too lousy, the bathroom door had broken, the shower is slow, no other toiletries supply. Is not suitable for family stay.

Plussat: Strategic place. Affordable price. Clean and muslim friendly. There’s muslim praying Zone provided in the dorm Friendly staff. And good environment.

Miinukset: The water is a bit slow. And some rust smell. But the toilet is super clean.

Plussat: beautiful and comfort hostel for stay

Miinukset: the bathroom is clogged, the water cannot flow properly

Plussat: Room or bed was clean enough. Staff was friendly

Miinukset: No lift, toilet too small, no hand soup, air-con off from 11am to 4pm. Breakfast very mediocre should not consider as free breakfast with only some biscuits and bread.

Plussat: Good location

Miinukset: Cleanless toilets, no aircon in room, poor breakfast.

Plussat: The location is great as near to everything and within walking distance. The staff was super friendly!

Miinukset: The cleanliness of room need to be improved.

Plussat: Nice staff

Miinukset: A/C not work well with lots of people

Plussat: Location and Comfortable

Plussat: Near to hawkers street n short walk to Lee gardens. Very clean and comfortable mattress/pillows. Staff very helpful. They got us a Tut-tut driver outside who is very helpful and reasonable.

Plussat: First time staying in Hatyai so not really sure what to expect and don’t like to make an assessment based on a single visit. However, I believe in feedback so in summary the first impressions of Location seemed to be a bit remote, however it worked out to be very good and central and catered well for my car. The checkin was very simple and efficient, staff were helpful with clear communications. The room 602 was clean and very comfortable and had all the items you would expect in higher rated hotels. The Hotel was modern and clean throughout with security cameras everywhere which was very good. The breakfast was simple but ample to meet our needs. Checkout was as efficient as Check in with highly competent staff. Overall would most definitely stay here again and would recommend to others.

Miinukset: All good

Plussat: Simple breakfast look nice but I didn't eat as I went to other places for food hunt. Location near happening area within walking distance.

Miinukset: We need to inform the reception if you need to tidy the room as they don'y clean it if you didn't inform.

Plussat: The hotel is nice, clean and centrally located in Hat Yai city. Nice croissants for breakfast and walking distance to, for instance, Kim Yong market.

Miinukset: not much to dislike, it's just a very decent hotel with good value for money.

Plussat: The staff were friendly and helpful. Room was clean.

Miinukset: The AC never cut off at requested temperatures, breakfast was below standard even for a 3 star hotel

Plussat: 1. Clean place. 2. Friendly staff, able to speak Bahasa Melayu and English. 3. Helpful and caring staff. Assisted us in getting my mum to the hospital. 3. Rooms are big. 4. Very generous with free flow of coffee, tea, milo and mineral water

Miinukset: Location....far from restaurants and shopping centres

Plussat: Wifj

Miinukset: Breakfast bad, no facility.

Plussat: The Hospitality of the frontline staff, 1 word.... amazing!

Plussat: It is just next to Central Festival Mall. Easy access to other tourist spots as the hotel is located beside the highway. The room is clean and comfortable, staffs are friendly and helpful too.

Miinukset: Bathroom is slightly clogged.

Plussat: Nothing.we check in at 2.00pm and check out at 7.30 early morning to look for other hotel for the nx day

Miinukset: We ask to pay extra 500 bath bc we are three altogether, but no extra bed or blanket...will not stay there anymore.The staff also

Plussat: Just few more steps to Central world

Miinukset: No convenient store nearby

Plussat: good location for shopping and food and parking space

Miinukset: would like to have tea/coffee in the room,not share with facility and limited time to have.

Plussat: We stay here every time we come to Hat Yai and always leave feeling so happy with our trip. Lovely clean and comfortable rooms, perfect location, and super helpful and kind staff who always go out of their way to help you with your every need :-) Thank you!!

Miinukset: Nothing!!

Plussat: Near Central shopping

Miinukset: The room was big but amenities in room is not much no safety box, no slipper. The front desk staff wasn’t professional is this position

Plussat: Clean, spacious room, near the biggest shopping mall in Hatyai. Very good to stay with family, friend. I like the interior at hotel lobby.

Miinukset: This hotel not providing iron. I think hotel have to provide easy to customer. Thank you

Plussat: Nearby the shopping mall and asean night bazaar

Miinukset: Service and no water boiler to make hot drink

Plussat: Strong stench from toilet, low water pressure from shower, cleanliness average

Plussat: Value for money, near by to town. Highly recommend

Miinukset: There’s no telephone service in the room.

Plussat: I like the staff there, it’s quite friendly and kind. Moreover, the location is still ok since it’s just 3mins to 7-11 Convenient store and 5mins to famous 1819 Bar. The room is extremely clean and good. We went to borrow the hair dryer and luckily we able to borrow for our 3 days stay. They also provide room cleaning.

Miinukset: The room cleaning service should be improve, because they only provide the basic room cleaning service. They never prepare for the in room shoes.

Plussat: Friendly staffs and helpful. A bit far from town but easy to go around by public transport.

Miinukset: Non

Plussat: Comfortable and cleanliness

Miinukset: Location a bit far away from city

Plussat: It was clean and a very comfortable place to stay at hatyai. The staff were good and very nice.

Miinukset: Unfortunately the place was far from the main road, those public transport rarely uses the road to that place, you might find yourself in trouble during night if you want to go to somewhere else.

Plussat: Big room, clean and reasonable price and go anywhere also convenience, parking can park up to 30 to 40 cars

Miinukset: Sound proof not good enough.

Plussat: hotel reserved the connecting for me as per request

Miinukset: tuk tuk service outside of hotel is good. friendly driver. The price charged was cheaper than other tuk tuk at the town area.

Plussat: parking easy

Miinukset: pillow no option... too high

Plussat: Good location, good service at check in. Nice room

Miinukset: Slow service at check out. No staff to help with the luggage.

Plussat: Lovely modern clean rooms and well run.

Miinukset: I’d say the breakfast caters more to Asian customers. Which isn’t a bad thing, but for the money the buffet could have more variety of fruits and other foods.

Plussat: The pool is fantastic: salt water, various depths. Good location: walkable to Central Mall, bus station, a number of sights.

Miinukset: Not the hotel's fault but one of the mornings was disrupted by a stag party right on top floor. I could use a gym if there was one. The bidet's water pressure was weak.

Plussat: Helpful staff.Prompt checkout

Miinukset: Na

Plussat: Clean room, decent breakfast, good service staff and the location.

Miinukset: WiFi was very poor, it used to require password given at each room, now it's open without password, so now the availability of WiFi is patchy in the rooms.

Plussat: clean and comfortable room.

Miinukset: Provide more drinking for free. Daily 2 small bottles insufficient and with additional charges.

Miinukset: First of all, when I enter my room, i found the ants more than 15 ants next to the room telephone. I call housekeeping and they come with the insecticide spray! ( I just checked in and want to take a rest in the room, if they spray the ants and where I’m going be stay? With the ants inside the room and got the toxic too!!! By the way, the housekeeping just use the wet towel clean the table and the telephone and leave the room with her word “sorry”. In the morning, my arm have an effect from the ants. Second, (i book 2 rooms, one for me and 1 for my parent), after i have dinner, I went to the lobby to request another key card which is they provide us only one key card per room when I checked in, the staff said “we run out of the key card, only way is they will open the room for me by using the master key from housekeeping and You have to come and request here only.” means, every time that I would like to enter my parent’s room while my dad was sleeping I have to going down to the lobby and going up again with housekeeping! (Which I can not call from the room next door cos they need me to identify myself !!!) The manner of the staff in the breakfast place was so bad, one of them hits me and walk passed me with out any “sorry, apologies”,

Plussat: Breakfast is .very nice with much varieties. The hotel lobby is well decorated. All the staff in the reception counter are nice and helpful.

Miinukset: A minor defect is there is no hooks or or hangers to hang clothes in the bathroom after washing clothes for a long stay in the hotel.

Plussat: Double Bed is very big n comforable

Miinukset: Not so noisy n near shopping center.

Plussat: location

Miinukset: got sleep bathtub. no standing bath place. not convenient to older or kids

Plussat: Good location

Miinukset: Nil

Plussat: Location was good. Room was clean and comfortable. Walking distance of Lee Gardens. Was very noisy when people walked past the room.

Miinukset: Better soundproofing of rooms.

Plussat: Easy to assess to restaurants and shopping

Miinukset: None

Plussat: The Hotel staff reception, bell boy all are very friendly and helpful. Excellent

Plussat: location is fantastic. near to all places of shopping, eating and leisure

Miinukset: nothing

Plussat: Good location

Miinukset: Checķ in time

Plussat: Good location , staff good service with smiley

Miinukset: Can listen sound outside when in room

Plussat: Staff was courteous and very friendly

Miinukset: The air conditioning was not very good Feel very hot and humid despite making calls for room service for technical assistance

Plussat: Cleanliness & provide parking area

Miinukset: No

Miinukset: Housekeeping not clean my room

Miinukset: Located in a back lane, not convinient. Wifi weak signal

Plussat: A quiet surrounding and nice place to relax. Very Convenient to engage a Thai cab call “Tuite-Tuite”

Miinukset: Breakfast is ok but there is a room for improvement.

Plussat: breakfast was very simple and nice. It was a nice n clean hotel with lots of parking lots.

Miinukset: if there's a swimming pool would be even better

Plussat: Room was big, early check in, staff, facilities

Miinukset: -

Plussat: rrendly staff

Miinukset: i wanted to check out 1 pm but they want to charge extra even hotel was nearly emty, and when i was having breakfast i of hotels senior staff set down near mirror and start plugging out gray hairs on table in breakfast room . absolutely was disgusting

Plussat: Good breakfast serving...ample car park facilities. there Is this superb chinese restaurant tor huad (google map) just around the corner. hotel offer rental of motorcycle for 400 baht perday

Miinukset: sound proof Is poor..... noise from the corridor

Plussat: The hotel staff are friendly and the hotel room is big. The hotel provide shutter service for us when we asked if there is any shortcut go to Makro which is extremely helpful. Other than that, the hotel also provide pick and drop service from/to Central Festival Hatyai & Asean Night Market.

Miinukset: The location are distance from all the main attraction (eg. lee garden plaza, food, massage shop) you must travel by grab/tuktuk/car. In our case, we use grab and it usually will take more than 8 min of waiting time for the grab travel to the hotel.

Plussat: The staff are not accommodating. Requested one pillow and asked me to pay per night. The room has make up sign from 10-3pm but not made up for 2consecutive days. Have to ask them and tell them to do after we go out for dinner.

Miinukset: Too far from the town market and have to take grab all the time. But quiet at night. The room is comfortable it’s just the staff are not accommodating.

Plussat: Big and spaces and value for money

Miinukset: Extra charge for dirty towel.. Deduct from deposit

Plussat: The hotel quit new and clean.

Miinukset: The front desk receptionist hard to communicate and not friendly. The room also got smell especially washroom.

Plussat: Great bed. Big room. Comfortable. Near the Central Festival and Night Bazaar.

Miinukset: Need more shuttle car and mybe a car for a family. The staff need to learn more to speak in english.

Plussat: Cleanliness and good service

Plussat: The bed comfy

Miinukset: No iron

Plussat: Thank you all the staff of Smart Hotel

Plussat: Clean

Miinukset: We go 4 person and book one room with a big bed king saiz but staff tell us u cannot stay with 4 person and have to pay extra 400bath to add single bed,or else you must open new room..we go there not stay in the room for all days..we only sleep at night only and morning we go out..so rude!!! No iron! However the staff man who is driver is bery good and helpful.but not staff counter very rude!

Plussat: The staff are friendly, the room are cleans and cozy there’s also massage provided if the customers want. The place are convenient to travel to as there’s tuktuk below the hotel

Miinukset: The hotel doesn’t have iron at least have one iron for every level so that can rotate by rooms by asking from the front desk

Plussat: The cleanliness of the rooms

Plussat: I like the atmosphere in the room and balcony. Clean and Tidy. Cold Air-con.

Miinukset: Doors at the balcony are not working well. Difficult to shut.

Plussat: Breakfast right opposite the hotel, Clean sheets, Cheap price for 3 pax, Ms O was very friendly and helpful!

Miinukset: No nightlife, besides Kiss Club walking distance away. Very quiet at night.

Plussat: Overall the accomodation very nice, quiet, safe,easy to get transportation because there is always tuktuk near this place and the staff very friendly. There is a little shop on the groundfloor so it is easy to buy food if you are hungry at night. There is also a small restaurant beside the hotel but i am not sure if it sells halal food or not.

Miinukset: They didnt provide elektric kettle, toilet paper and no shampoo and soap. If you want hot water, you have to go down to the front counter to get it.

Plussat: Maybe more pillow n blanket

Miinukset: The bathroom have to label the shampoo n shower gel.

Plussat: Clean and basic room

Miinukset: A bit far from Lee Garden

Plussat: Location is good, close to night markets & lee garden walking street (not walking distance, can get tuk2). No kettle in room, but hot water available near reception. The hotel has universal plug point so any type can be use without adapter.

Plussat: the staff is very friendly and helpful.. the room is quite big and very comfortable.. the price also affordable.. really worth it.. im very satisfied..

Plussat: Clean and comfortable

Miinukset: Little bit far from 7e and town

Plussat: Nothing.

Miinukset: The aircond leaking.The room got the strong smoking smell once we enter the room. The bed got ants. Very uncomfortable stay. No more room change to us because is fully booked.

Plussat: Friendly staff

Miinukset: Don’t find anything wrong

Plussat: The staff very helpful and the the hotel very clean. The house keeping make the work very honestly. The price cheap and the services very exellect. The room extra king very big. I like n very comfartable.5 star for the hotel.

Plussat: The bed extra comford.

Plussat: Quiet and relax place. Good to stay

Miinukset: A lot of Ants inside the room. And my friend room as well

Plussat: Perfect location and amazing huge & comfy bed! The room smelled great and we were provided every morning with new soap, coffee and toilet paper. In case of "do not disturb" sign staff left everything outside the door.

Miinukset: There were some ants going around although we were staying at the second floor; hotel charged 50 bath for using the hairdryer; the sink had a weird drain that closed by itself without possibility to keep it open while using water and it was located in the small balcony rather than the bathroom; staff at the reception was not available for check out (I had to leave the key to the cleaner.

Plussat: Bed super comfy. Location is the best!

Miinukset: Have stinky ants BUT overall still THE BEST AND SUPER VALUE HOTEL!

Plussat: I have been there for two times and stayed at the same place! It was nice and clean and the location was strategic! It is value for money and the facilities are quite good. The host is good also as i was late to check in and she waits for me.

Miinukset: The water heater was quite low and the water is very little.

Miinukset: Very hard to find the location

Plussat: I like the counter lady which she helped us to book a tuk tuk from hotel to bus station at 6.30am in the morning. Despite she dint speak English and we have some communication problem, she is willing to help us while we are some sort of chick and duck talk. The hotel is near to 2 7/11 shops which we find very convenient for us to buy medicine and alcohol. It is within 10min walking distance to lee garden plaza and Kim Yong. However it is 30min walk to ASEAN night market and greenway night market and bus station. I will recommend the travellers to stay in hotel nearer to ASEAN night market despite stay in this area due to nothing much to shop or walk around at night. Tuk tuk cost 80-100 baht from this hotel to greenway night market. Finding a tuk tuk is easy if you have the money but for budget traveller is constraint in your wallet. Along the hotels there are a lot of shops selling food, dresses , shoes and cafes for coffee and milk tea. For a second time traveler like me I feel a bit boring walking along the road again. So next time I will explore the asean night market area.

Miinukset: The room is a bit dim. I could like it better if the lighting is brighter. It is a big room for me and my sister. The reception area smells like rotten food because the counter lady and the children sleep overnight there. They could have take care of the hygiene for the workers. I prefer the location in the asean night bazaar which is more happening at night.

Plussat: just accommodated myself.

Miinukset: The options are limited & not meet my expectations.

Plussat: the environment was great

Miinukset: The location maybe ? A lil far from the town area ( around lee garden there)

Plussat: My room was quite ok

Miinukset: Nothing much, I suppose, guess the refurbishment isn’t complete yet

Plussat: We need extra pillows and the staff was generous to provide us our need.

Miinukset: All Good

Plussat: All in good .. I’m taking two super deluxe room 3rd n 6th floor .. 6th floor all in good.. but 3rd floor need improve

Miinukset: 3rd floor is for my parent n they got mosquito bites n the kettles is damaged.. water smelly n dirty after afternoon .. anyway 6th floor don’t have this kind of problem... just hope that you all can improve it ..

Plussat: I like the location of the hotel as it's just opposite a shopping mall. Easy access to night market. I like the hotel breakfast buffet. The staffs are friendly too..

Miinukset: The hotel only provide 2 bottles of mineral water, if you need more, have to pay.

Plussat: the room is ok

Miinukset: the hotel can't accept the visa credit card for deposit

Plussat: Location, cleanliness

Plussat: The hotel is good and meeting expectation. The restaurant named "Bottega" is good and the price is reasonable. Recommended to all.

Miinukset: Nil

Plussat: Rauhallinen huone

Miinukset: Aamiaisella vain vaaleata leipää, teetä vain pyydettäessä, ei leikkeleitä.

Plussat: Nice location. Near to Central Festival Mall and Asean Night Bazaar. Very clean hotel and great bathtub.

Miinukset: No iron provided. Despite i check in on time at 2PM, my room was not ready, had to wait almost 30 minutes and then when its ready, the room was smell really bad. A bit turn off.

Plussat: very good services..very helpful staff..

Plussat: Staff.. Room spacious

Miinukset: Parking lot

Plussat: The hotel staff is so friendly and can speak malay. The room is comfortable and good. My friend and I really enjoyed stay there.

Miinukset: Nothing

Miinukset: Cleanliness could be better

Plussat: The bed so comfort...the cleanliness so good

Miinukset: The pillow

Plussat: Location is near to street food, 7-11

Miinukset: Cleanliness is unacceptable, there are hairs a lot in room, toilet. Linen has stain and old.

Plussat: The hotel is quite new and clean. A lot of restaurant nearby.

Miinukset: Sound proofing need enhancement

Plussat: The location is not too far from the city ie Lee Gardens .800m 10 mins walk. The room with a small balcony . Bed and amenities is very basic. Walk in price of 550B vs the booking price difference is not much. Lots of restaurants nearby and a 711 about 200 m away. AC is very cold, TV channel is fine. 2 bottled water and hair dryer plus a mini fridge.

Miinukset: Room is small, towel and bed sheets are not too clean. Walls are thin and able to heard the TV sound from the next room.

Plussat: friendly staf, very good service, good room service.

Miinukset: satelit tv cannot on. no connection.

Plussat: everything was perfect

Plussat: The location cannot be faulted.

Miinukset: When the receptionist told me there’s no telephone at the reception counter.

Plussat: Friendly staff , clean comfortable room, good central location, markets within walking distance and halal food outlets around.

Miinukset: Nothing

Plussat: Room clean , very confort stay , Staff very helpful ,hotel location very Good

Miinukset: Room condition very Good

Plussat: Near lee garden

Miinukset: Hold our passport when you check in

Plussat: Location is great. Near to all the shopping places. Kim yong market is about 13mnts walking distance. Staffs are nice and helpful Strong hot shower and wifi. Room is clean and big.

Miinukset: The very poor breakfast. Hot drink + bread + cake. Kettle without coffee bag A little bit small lift

Plussat: We very much like that the hotel location is very strategic,walking distance to Lee Garden Plaza and nearby restaurants.

Miinukset: We did not feel comfortable that the hotel asked to keep our passport along the duration of our stay. However, you can opt to keep your passport by putting deposit 1000 baht and get it back during check out.

Plussat: Front desk staffs were friendly. Rooms were cleaned promptly. Sheets and towels were changed daily.

Miinukset: Toilet was a little bit compact.

Plussat: Clean and convenient

Miinukset: Nil