Hat Yai hotellia

Plussat: The staff were super friendly and always smiling.

Plussat: 1. The room was big and comfortable with clean linens and towels. Water pressure was good. Housekeeping did an excellent job each day. 2. Wifi was available throughout the hotel without the need to re-log in each time you return. Signals were strong and stable too. 3. The lounge has a good live band. I was there every night of my stay but find the price of the cocktail a little high. They should have a special discount for guests. 4. All the staff members were courteous, helpful and friendly. 5. Transportation and tour desk at the lobby was efficient and arranged for house limo to drive me at 5 am to the airport without any hitch. 6. Gym, pool and spa facilities were good. They provided yoga mats at the gym too. 7. Breakfast at Saneha was up to my expectation. It would have been better if more dim sums are served.

Miinukset: 1. I arranged for wake-up call for the morning of departure, but no one called. I had set the alarm at the bedside as a safety precaution but it didn't ring at the set time. Fortunately, I also set the alarm on my OPPO smart phone and that never fails me, otherwise it would have been a horror story. Rule number one for hotel: Never fail to give wake-up call at the requested time.

Plussat: The staffs are all extremely helpful. Location is fantastic. Room are big and clean.

Plussat: Good location

Miinukset: The room is not value for money.

Plussat: Staffs are extremely helpful. Room is clean, and big. Location is fantastic.

Plussat: Location

Miinukset: Nothing

Plussat: Parking space available

Miinukset: Property is old and all furniture s and facilities are in need of refurbished. In-Room Light system is insuff

Plussat: Location, Shopping, Food, Night Life!

Miinukset: Room are dark and empty, Bed need to change.

Plussat: The location is great.

Miinukset: The rooms were quite dim. Could hv improved with more lightings.

Plussat: There is a shopping mall down stair and side by side if rainining or hot sun you still can shop, it become happening during evening to night time, as there are a lots of stalls opened surrounded this hotel for supper and shop still you drop, there even have a cheap buffet serve at 33th floor if you need aircon.

Miinukset: The light not bright enough, less maintenance of the swimming pool.

Plussat: Central location.

Miinukset: Two lifts to the room.

Miinukset: Take me deposit 1500 Bhat but i chekout only receive 500 Bhat..i dont take anything from the rooms..

Plussat: The location is excellent, the boss is friendly

Miinukset: The lighting, power point (one only and not fully functional) and wi-fi connection should be improved

Plussat: Room is very clean & spacious.

Miinukset: Toilet amenities not provided

Plussat: Clean room

Miinukset: Aircond problem

Plussat: The room was very spacious. It was a smooth check in and out. Very nearby to the restaurants and malls.

Miinukset: There is no refrigerator and water kettle in the room. Would have been a better stay with these facilities.

Plussat: Bare bones economy. No extras. Staff were great. Walls and doors of the room were a bit dirty but the rest was fine. Not luxury, but I wanted comfort not frills. Have stayed there before (when it was called Tune) and will probably stay there again. Well worth the money. HDM (Male Caucasion, Canada)

Miinukset: Walls and doors of the room were a bit dirty but the rest was fine

Plussat: Location is good.

Miinukset: Very unfriendly night front desk staff and fragile security. Key card access needed at lift to press the floor number. However, the night front desk allowed stranger to go up the floor and to the room. And the staff were like collaborating with the stranger (look like hooker) to get money from guest middle of the night.