Hat Yai hotellit lähellä Mitraphap Samakee Hospital

Plussat: Only the room size and the bed. This was ok. We were not the first time in this hotel and we got very disappointed. We will definitely NOT come back.

Miinukset: The Staff was soso. We arrived in the late evening and the rooms we got, was very dirty(full of dust) and very bad smelling. Look like no one cleaned it. After complaining we got another which was EXACTLY the same as the first one. Incredible. We complained how dirty the room was. The receptionist told us to inform the cleaning lady the day after. We checked after we came back from outside and NOTHING at all was made..the days after, we didn't get the water bottle as they write, that they refill everyday and also toilet paper. The cleaning staff saw, there was just the 1 used role left and they didn't refill. Very bad attention. and the cafeteria at the reception..OMG..we loved the cappuccino and espresso there. But the manager is an incredible rude and impolite person...just how she looks at you, let you understand that you are NOT WELCOME.. We were not the first time here and will DEFINITELY NOT COME BACK ANYMORE. i chosed this hotel because it was a newer one and because last time we went there we had a great service. pity but like this they will lose even more clients..

Plussat: The hotel was clean

Miinukset: Location wise was a bit far from city heart of hatyai

Plussat: Car park and the location

Miinukset: The floor... Too smooth. I fell when I step out from the toilet because the rug/towel on the floor didn't have much grip on the newly waxed floor

Plussat: The room was clean. Comfortable bed. Nearby restaurants and 7-Eleven store.

Miinukset: The receptionist was a bit unfriendly. Lack of facilities such as gym or swimming pools.

Plussat: Clean and Quiet

Miinukset: None

Plussat: Good location and away from the noise

Miinukset: A lot of ant in the room and ac took 3 hours to get cold

Plussat: wifi so fast

Miinukset: The bed hurt my back The smell good but aircond noisy the bed looks second hand the decoration everywhere new colour only

Plussat: The location near to hat yai centre. Easy to find grab and tuk-tuk. Hotel room and toilet look so clean. The soap and shampoo smell marvelous.

Miinukset: No sanitary beg and furniture look too old. Less pillows supply. Difficult to find halal food around hotel area. Not expect the hotel lobby is under construction.

Plussat: Clean, value for money to stay in and convinient

Plussat: Bare bones economy. No extras. Staff were great. Walls and doors of the room were a bit dirty but the rest was fine. Not luxury, but I wanted comfort not frills. Have stayed there before (when it was called Tune) and will probably stay there again. Well worth the money. HDM (Male Caucasion, Canada)

Miinukset: Walls and doors of the room were a bit dirty but the rest was fine

Plussat: Staffs

Miinukset: No any minerals drinking water provided in room. And the hotels going to closing down since 1st April.

Plussat: Location is superb.. Facility good Very clean

Miinukset: Should have simple tea corner in the room.

Plussat: Good

Miinukset: None

Plussat: Central location, walking distance to the train station, shops and restaurants. Free drinking water. Friendly staff. Big rooms.

Miinukset: Would be perfect if they had a fridge and kettle in the room. But not really a negative because we knew this when we booked.

Plussat: Was at my friends wedding, perfect Venus, main function room was amazing the food was excellent.

Miinukset: N/A

Plussat: I think staff is friendly and helpful

Miinukset: Only that I waiting for my refund , because this hotel have charge me extra , they promise me to make the refund but I haven't receive yet , it's about one month already... Still no news

Plussat: Quite.

Miinukset: Hotel was some distance from city centre, room smelled of water dampness. Asked for a new room, was given a much better, bigger room. Overall - fair.

Plussat: Nice comfy bed. Bathroom was nice. Superb view. Bell boy was very friendly.

Miinukset: The carpet had stains on them in my room. Reception can be more polite. They look so over it. The buffet breakfast was very limited.

Plussat: Only they manager Ms.Arita know how to speak in English.

Miinukset: Overall I would give rating 3 out of 10. There was was no issues when we first arrived there. The second day we noticed that there was no hot water to our room and we had lodge a complaint to the housekeeping. They seem to less understand so we went down to talk to the manager. She was able to understand and had promised us that the water problem will be resolved in by the evening. When we reach back to our hotel the problem wasn’t resolved so we made a call and the manager promised us that by the next morning the hot water will be available. Until the next afternoon, yet the problem hasn’t been resolve so we went down to complaint again. This time another staff said that the gas was finished and they couldn’t do anything. They try to called their boss but they said their boss also can’t resolve their problem. So we had asked to refund back to check-out earlier as we were suppose to check-out the day after. They had made us waited for 2 hours just because of miscommunication and only beg us to stay for another night and will resolve their heater problem. We had booked another hotel nearby and only asked for refund as the mistake was by them.

Plussat: Location, parking

Miinukset: Old. Low ceiling. Carpet looks dirty.