Hoi An hotellit lähellä Assembly Hall of the Fujian Chinese Congregation

Plussat: The friendly staff were fantastic.

Miinukset: Nothing.

Plussat: Hotellihuoneen ikkunasta avautuva riisipelto oli mahtava näky. Molemmat hotellin ravintolat olivat erinomaisia ja ruoat loistavia. Myös aamupala oli erittäin monipuolinen ja herkullinen. Henkilökunta auttavaista ja huomioonottavaa. Huonehintaan kuuluneet hieronnat laadukkaassa spassa olivat mahtava bonus :)

Miinukset: Viikonloppu aamuna naapurustosta kantautui huoneeseen aikaisin paikallista musiikkia kaiuttimista, mutta lomafiiliksissä se enemmänkin nauratti kuin harmitti. Hotellin allasalueelle toivoisin suihkua ennen altaaseen pulahdusta.

Plussat: It was like an oasis after hectic Hanoi. The staff couldn't have been friendlier or more helpful.

Miinukset: Nothing.Loved it all

Plussat: Henkilökunnan täydellinen paneutuminen asiakkaan viihtyvyyteen, kauniit huoneet ja näkymät; viihtyisä uima-allasalue ja erinomainen Temple -ravintola

Plussat: The facilities are very clean, the breakfast is fantastic the staff is exceptionally friendly and the entire atmosphere is wonderful! Highly recommendable.

Plussat: From the moment we were greeted to checking out the staff could not have been friendlier. Especially Louise and Selena who went out of there way to ask me how my foot was each morning (I had injured in before coming here). ROOM The room was perfectly spacious with a large double bed with a nice view over the pool. The tele has plenty of channels and the mini bar was perfect for keeping our water nice and chilled. The bathroom was beautiful too! FOOD We only had breakfast at the hotel as we made the most of walking in to Hoi An for our other meals. The breakfast was amazing though, so much variety and really tasty coffee!! We also had a cocktail and a beer at the bar and the bar tender is always happy to help and makes really tasty drinks! LOCATION The area is just perfect. It took me and my boyfriend about 7 mins to walk to the centre of Hoi An or the hotel offer a free shuttle bus to Hoi An town and also An Bang Beach! The facilities of the hotel are amazing and it truly lives up to its rating and reviews. I highly recommend it for a place to stay!

Miinukset: It was a little expensive for what else would you expect for a 5* hotel. Everything we had was worth the money too.

Plussat: Everything was wonderful

Miinukset: Excellent hotel, wouldn’t change a thing

Plussat: Beautiful hotel, comfortable rooms, nice spa for relaxing

Miinukset: Internet connection is a bit unstable

Plussat: Great location and facilities

Miinukset: Nothing at all

Plussat: I spent a real good time with my family. have a beautiful view, clean room, a quiet room, wonderful blackfast in Temple. Especially, i want to compliment Manager Rose. She help us check-in from check-out. We're so touched her special services. thanks to Manager Rose, we made great memories. Thank u Rose:)

Miinukset: No. perfect!!

Plussat: great breakfast and clean room, kind staff

Miinukset: no

Miinukset: No service at the swimming pool during operation time. No more pool towel available in the afternoon.

Plussat: The crew was very kind, the hotel is beautiful and clean, the pool is amazing. The facilities are flawless, breakfast is rich and tasty. We had great time!!

Miinukset: A bit far from the center, but there are shuttles from the hotel and back at certain hours so it’s ok. And it’s nice to be in a more quiet place

Plussat: The staff are amazing. The food in the restaurant was awesome.

Plussat: Staff very helpful

Plussat: The Hoi An Garden Palace was a nice place to stay and very good value for money. We stayed 3 nights in the Garden Palace suite and enjoyed our stay greatly. The staff were so friendly, caring and couldn't be more helpful, particularly the reception staff, but generally everyone. Breakfast was good with plenty of choices. We had to leave too early for breakfast on our last day so the hotel gave us lovely breakfast boxes so we could have some breakfast which was much appreciated. Our room was spacious, clean and comfy and had everything we needed. The pool and garden area was a great place chill, relax, sunbathe or have a drink. The location was ok. The hotel was about a half hour walk from the Old Town. There was a free shuttle bus you could take into town or to the beach, although we didn't do the beach, this time. The hotel also had bikes you could borrow and it was only 60,000 VND for a cab to the old town, anyway.

Miinukset: There was nothing much to dislike. If I want to be picky, only two very minor things: 1. Pillows were a bit hard and only one pillow per person provided. 2. You had to book seats on the shuttle bus at least half an hour before the time it was due to pick you up and book seats to come back. Not really a big problem, just meant you had to plan ahead a bit more.

Plussat: This hotel is wonderful. It looks like old romantic hotel surrounded with beautiful garden (but it is only the atmosphere not the hotel itself), in the hotel everything is new. The room is very large. We had a balcony and rear exit to the lovely and great swimming pool. All the facilities and the room itself is new and not old. The hotel staff is amazing. They are friendly and will try to help you as much as they can. You can use free bicycles. The breakfast is very good, tasty and with many options. In the evening and the night till 22:00 you can eat in the hotel dinning room, the menu has vast options and the food is very good all on value for money. The hotel has a free shuttle bus to Soul beach which a must to go. And to the center of Hoi An very convenient. For laundry go out from the hotel and turn right few meters forward you will find on the right a house and in the house the very nice lady has laundromat for 25,000 VND for 1 Kg. The laundromat is recommended. This hotel is Highly Recommended and it is very good and fun hotel. We will come back.

Miinukset: None.

Plussat: Lovely staff, everyone was really helpful. Hotel is beautiful with a nice pool area. Food in restaurant also great

Plussat: great property, lovely gardens and pool. Lovely friendly and helpful staff.

Miinukset: Construction site next door starting early morning. On site maintenance also noisy in the morning however it isn’t particularly intrusive

Plussat: Great service and staff, helped us with everything, the pool is really fun and beautiful. The hotel is very clean and the housekeeping was great. The room was really nice and clean. Breakfast was great and again the staff was excellent. Definitely will come back!

Miinukset: The air conditioning in the room was either strong and freezing or turned off and the room got hot, we tried to increase the degrees but that had no effect on the temperature, even though it was still fine. The wifi was weak at our room.

Plussat: Amazing pool great staff great location.

Plussat: The swimming pool is really the only saving grace of this hotel.

Miinukset: There were a few little things that ended up adding up as the trip went along that made me feel more annoyed rather than relaxed. I stayed four nights here and in my experience at resorts like this the hotel staff usually learn your name and try and remember you in the morning when you turn up for breakfast. This didn’t happen at this hotel. Every morning I would order a latte coffee and every morning I was told the same thing ‘you have to pay for your coffee, it’s not included in the breakfast’. The first morning, I was like oh ok, but after being told the same thing every morning, and often by the same waitress it just left me feeling more than annoyed. I felt their approach with customer service needs some serious improvements. In addition, the hotel was notified in advance that I would be staying there whilst it was my birthday. It saddened me a little bit that on the morning of my birthday the breakfast staff didn’t even know that it was my birthday and I was still greeted with “you have to pay for your coffee” I’m thinking, yup I’ve been told this every day! They did leave a small cake with icing in my hotel room which unfortunately I didn’t get until I returned to the hotel late that evening and sadly it looked like the cake had been sitting there all day and was inedible. All I can say is that, thank goodness the place has a nice swimming pool because that was it’s only saving grace. Also, the spa is very average, whilst they include some free massages in the package - I had to check my bill very carefully at the end because they had actually charged me for a 90 min massage. The only time I received actual proper customer service with a smile was when I was checking out, and when I pointed out to the lady that I had been charged for a massage that should be free she was super efficient at sorting it out quickly.

Plussat: The most beautifull hotel in hoi an with free massage once a day

Plussat: The pool was stunning and had lots of shade. Which was awesome for cooling off and relaxing. The staff were great and the rooms were lovely. I extended my stay but 5 days I liked it so much. Would love to go back someday.

Plussat: Everything, it was perfect.

Miinukset: Nothing, at was perfect

Plussat: Didn't have a great stay. Pool is nice.

Miinukset: Cockroaches in room. No hot water for shower. Staff that didn't know what they were doing. Slow response. Noise outside room all night.

Plussat: Very nice stuff, very clean, confortable

Miinukset: The breakfast could be much diverse with variations of food to choose, but it was good

Plussat: Erityisen palvelualtis henkilökunta, isot ja siistit huoneet sekä ilmaisia polkupyöriä tarjolla!

Plussat: Todella hyvä hotelli hinta-laatu suhteeltaan. Monipuolinen aamupala. Altaalla pyyhkeet. Henkilökunta avuliasta ja ystävällistä. Siisti hotelli.

Miinukset: Jälkikäteen tuli sähköposti jossa pyysivät arvostelemaan viidellä tähdellä tripadvisoriin(vetosivat bonuksen joka,auttaisi köyhyydessä eläviä työntekijöitä). Tämä oli vähän ahdistavaa.

Plussat: Erittäin ystävällinen ja palvelualtis hotelli. Hinta-laatusuhde ihan huippua. Henkilökunnalla oli aina aikaa kysymyksille ja antoivat hyviä vinkkejä ja ehdotuksia. I got a birthdaycake. Lentolippujen vaihdossa sain henkilökunnalta erinomaista palvelua.lentokenttäkuljetukset hyvin järjestetty. Hotellilta pääsee hyvin kävellen tai taksilla vanhaan kaupunkiin. Pyöräillen rannalle.

Miinukset: Marraskuussa satoi poikkeuksellisesti paljon. Naapurissa oli rakennustyömaa.

Plussat: The pool was beautiful and the staff wwere super nice

Miinukset: The location was a little out of town

Plussat: Very good breakfast . Bike hire is free and a really good way to see the local area. Nice quiet area but easily accessible to the town. Nice pool

Miinukset: All great

Plussat: The hotel was great, the room was clean and large, the bathroom was excellent and the swimming pool was very nice. There are free bicycles and it is a short ride to both the beach and the old town. Breakfast was very good and the staff did everything they could to make our stay pleasant. We were very impressed and it was excellent value for money.

Miinukset: We liked everything about the hotel but it’s worth noting that the card machine does not work so you need to pay in cash. We saw this on other reviews so had enough cash but the website suggests they take credit card. It was not a problem but make sure you have enough cash when you go to pay!

Plussat: Quiet, we stayed there only one night but we found a very comfortable environment, kind and nice staff. Plenty & good Breakfast. Many services available as shuttles to Hoi An downtown. Don't hesitate, go there!

Miinukset: The hotel is far away from the historical city and located in the north of Hoi An.The shuttle-service is useless because it does not drive to the city center. The hotel is not located as displayed on the map of booking.com.

Plussat: A very friendly, quiet and clean hotel. Free shuttle service on demand to and from centre of Hoi An (5 Min) or 15 minute walk. A lovely pool, breakfast included but basic, egg station, fruit, baguettes, tea, coffee etc. deluxe rooms very nice with separate on-suite, and the deluxe suites or villa rooms overlooking the pool are large, spacious and very, nice indeed. Free Wifi is available. I don't think it is a suitable for children, more for couples, singles, matured or backpackers. We will certainly stay here again next year!!

Miinukset: Beds were a little hard for these old bones:)

Plussat: Clean rooms, nice swimming pool

Miinukset: Very pushy staff. The hotel offered a shuttle bus as it was too far from the toen to walk there. This shuittle bus dropped passengers at their tailor's shop. When getting off the bus or waiting for the bus it was very unpleasant as the staff hassled us about getting tailoring done and were rude when we said no thanks. We ended up paying for taxis it was so unpleasant. When using the internet in the hotel lobby we were constantly interupted by reception staff pushing us to get massages or tours etc. I would not recommend this hotel to anyone.

Plussat: Pool, friendly staff, free internet in lobby, spacious rooms and clean rooms.

Miinukset: We booked 2 nights and the 1st night was in a room with a very old, dirty bathroom and a hotel room door that wouldn't unlock. We requested a change for the second night and got moved to a superior room at the back of the hotel which was much better. Hotel is about a 15 min walk away from the main stretch of town. Shuttle bus is helpful but restricted to half hour or hourly timetable so not always convenient. Think there are better alternatives closer to town.

Plussat: Aamupalan hedelmät.

Miinukset: Lämpimäksi tarkoitetut ruoat eivät olleet lämpimiä. Villa huoneisto hieman varjoisa alakerrassa.

Plussat: clean, comfortable friendly staff good place, good internet,

Miinukset: nothing

Plussat: It was a little out of the town of Hoi An, which made it a very quiet location. There was no problem getting into town on the free shuttle bus. Also, within walking distance if you feel like a walk. The staff were very friendly, and the bus driver often came to pick us up, even though it was not the scheduled time.

Miinukset: Sometimes ran short of toilet paper and soap, otherwise no complaints.

Plussat: Was nice and peaceful and a great swimming pool. The shuttle service into town was good

Miinukset: Did not like that there was no tea and coffee making facilities. Limited supplys in the bathroom. When it rained you got soaked going over to the restaraunt

Plussat: The swimming pool was excellent in tropic climate. The hotel has very good atmosphere inside.

Miinukset: Staffs can not speak English well.

Plussat: it's a peaceful place, not noisy. Staff is really friendly and polite. You can solutionate almost everything from this hotel, especially, air tickets, they got a great price from hue to hanoi.

Miinukset: the range of accommodation is not too much progressive.

Plussat: Outstanding staff

Miinukset: Bit far from the center yet got its advantages

Plussat: not far from the old city by taxi, by foot a little far away.

Miinukset: 1. very loud noise from the neighbors bathroom next door, even in the middle of the night whenever they opened the shower.. 2. extra charge for everything.. like switching the room to the other side for a more quiet room, extra charge for extra bed more than told on the phone before booking, cappuccino at the breakfast...

Plussat: Amazing food and all of the facilities are 5 stars.

Miinukset: The hotel was 2.5 kilometers from the center of the city, although they were bus rides from the hotel, it was not clear enough the time schedule.

Plussat: Hội an Silk Village 5/10-7/10/19 Excellent service with helpful and kind staff Great Private car service from the resort to Sun World Da Nang for the kids to have fun. Note that buffet 5pm-9pm at Sun World is amazing and inclusive in the combo entry ticket of AU$15 approx for adult and less for kids (approx 235,000 vnd ) : unlimited rides so kids can go wild while we parents can enjoy the food !!! DONT MISS OUT THIS DEAL if you travel with kids A Wonderful experience of the rich culture and fascinating history of the locals

Miinukset: None

Plussat: Please look beyond the typical 5* luxury resorts and head here because I’m certain I haven’t experienced such exceptional hospitality anywhere else in the world. The resort itself is tucked away from the hustle and bustle of Hoi An which is only a 5 min drive away (they have frequent shuttle services between the resort and local destinations). This means you get the best of both worlds; the wonderful food, culture and sights of Hoi An and the tranquility and relaxation of being secluded from it when you want to be. But it’s not just the resort itself and it’s location which makes this place so special, it’s the people. The team are genuine, take great pride in what they do and are very attentive and accommodating. Truly. I can’t thank everyone at Hoi An Silk Village enough, they should be so proud of the oasis they have created. I cannot wait to come back in Jan 2020!

Miinukset: N/A

Plussat: The whole place was beautiful! The staff were great! The whole thing was amazing!

Miinukset: N/A

Plussat: Everything. The staff were amazing , rooms outstanding large comfortable and clean

Miinukset: A fair walk to centre but cheap taxi or motorcycle hire plus courtesy bus

Plussat: Overall exceptional and value for money... Definitely will recommend to friends and family for their stay...

Miinukset: Adding and promoting more excursion activities... Basically guest need more guidance...

Plussat: Beautifully decorated room and hotel . The bathroom is huge ! The staff are pleasant and accommodating . The breakfast was pretty standard but really tasty - the pastries are amazing ! The staff were kind to accommodate my husbands dietary requirements. Good location and easy to bike around ( complimentary bikes were available ) Hoi An is stunning and I would recommend this high on the list of anyone visiting Vietnam .

Miinukset: The construction and noise was very disturbing - seems as though a restaurant opposite the hotel was being renovated and the noise would start from as early as 5am .

Miinukset: The staff was not very good. I had much better service from other hotels during my stay in Vietnam.

Plussat: Very modern comfortable room. Great breakfast with lots of options. Amazing location, able to walk to ancient town/ night markets & very friendly staff!

Miinukset: The rooms were great however we were near a lift & could hear a lot of noise from the corridor also a lot street noise from a speaker. Rooftop pool was amazing but not a lot of space to sit in the shade.

Plussat: The breakfast was the best I had in Vietnam. The pool was amazing

Plussat: the location was not too in the centre therefore it was more quiet and calm. You can get to hoi an ancient town in just 10 mins walk. The hotel room is very clean and comfy. love the view of the river. the hotel swimming pool is super nice, they one on the ground floor and one in the rooftop. the other hotels around the area might have some noise from the outside as it’s right next to the river but hotel royal was peaceful and had no noise.

Miinukset: The lighting in the hotel room was too dark, so it was hard to do make up.

Plussat: The location of the hotel could not be more perfect. We used the hotel bicycles and we would be in the center of Hoi-An in just 2 minutes. This was a real perk of the hotel. The staff was very helpful and friendly. Breakfast was amazing and there was so much variety.

Miinukset: The rooftop pool was not directly in the hotel building where we stayed and was therefore not easily accessible which is why we did not make use of it. The other pool was under maintenance at the time. The online pictures of the room are nicer/ more modern than in reality. The wooden floor in the room is less comfortable than a carpeted room. Should have a 4star rating instead of 5 star (American standards).