Hoi An Lomakeskukset

Plussat: Lovely rooms and very comfortable beds.

Plussat: We loved the hotel grounds and the facilities. The staff were very friendly and helpful. Great food and drinks and the rooms are really spacious and beautifully decorated. It felt like a spa We'd definitely recommend this hotel.

Miinukset: It would have been great if they had a splash pool for smaller children.

Plussat: Yoga Claus with miss Anh was very nice! A very good hotel and good service!

Plussat: The hotel exceeded our expectations. The overall service was excellent and we really enjoyed our stay. Special thanks to front desk ladies Ms Lan, Ms Anh and Ms Linh who attended our needs with special care and in a very professional way. We will follow the cooking instructions of Ms Lan and make crispy spring rolls at home. Thanks a lot for the hole team of the hotel.

Plussat: The room was spacious and clean. The staff were excellent and the shuttle service into town was great. The spa staff were also wonderful.

Plussat: The property was clean and very spacious. We had an excellent view to enjoy. It was also very quiet. The staff were all super friendly, very attentive and couldn’t do enough for us. Ms Anh was constantly checking we had everything we needed and were enjoying ourselves. Nhu Quynh and Xuan Quinn were always ready to see if we needed anything too. All the staff did a great job at making our trip extra special.

Plussat: Excellent location, friendly staff. Very Relaxing and nice bike ride into Hoi An unless you want the courtesy bus with regular time table.

Miinukset: Rooms very spacious with nice views. Added touches ie candles with scented oils. Extra large bath in top part of room and 2 separate sinks and shower room and separate toilet.

Plussat: Beautiful place to stay in Hoi An - very relaxing! Loved the view and the room that we stayed in; the fruit each day was a nice touch!

Miinukset: Description of the room with the view. However, the staff were great and upgraded us to what we had thought we had reserved. More information on the shuttle bus would be useful too.

Plussat: - The reception went above and beyond to make us feel like VIP guests, they worked out it was my boyfriend's birthday from his passport and made our stay special by sending us flowers and a personalised cake. - The breakfast exceeded expectation in terms of variety and quality of food. - The fresh flowers in the room - Peaceful hotel with a beautiful view from our room - The bathtub was huge, such a treat

Miinukset: - A little unorganised, we had booked the room in advance and arrived past 3pm yet we still had to wait at reception for a time whilst they prepared the room. - We drove a motorbike there and got very lost trying to find it. They need to do a bit more signposting on the main roads leading up to the hotel, they need to take in to account it's in a very out of the way location. -It will probably increase the chance of walk-in guests if they simply put a few more signs out on the main roads leading up to the hotel.

Plussat: Overall we like the Villa, it’s spacious and beautiful with huge balcony, check in was fast , from first impressed is the reception staff member and special Nhat, he really helpful, outstanding. He makes our trip more pleasure. The villa really comfortable, ambience was what we are looking for but we traveled just one day in Hoi an so we didn’t enjoy much time the villa, definitely comeback next trip,

Plussat: -Their hospitality was nice -We usually rent a bicycle to go center of Hoi An, and it was free. -Quiet Hotel and Two Swimming Pool were wonderful. -strong Wi-Fi -delicious breakfast

Miinukset: The reception stuff speaks English well, but others don’t. It’s also our fault not to listen carefully and not to ask in detail, But I’ll write for hoping their improving. -Shuttle Bus to Beach, it needs to reserve. They should prepare a detailed map where to take return bus. The driver says to take exactly where we were dropped, But It wasn’t and we missed return bus. They said the driver was there, but we were told wrong place and he didn’t find us (So did us) -After we checked out, they kindly keep our luggage until our flight. When the driver came to pick us up and we asked about our luggage, they said “at the airport.” So we thought our luggage were already at airport or already in the car. Then find our luggage WAS LEFT AT HOTEL!! as I tell again, these are also our fault not to listening carefully, but I was so shocked.

Plussat: Beautiful lush decor, loved the breakfast, comfortable stay and friendly staff

Miinukset: Bathtub wasn’t working great. Water pressure was lacking as well. Still functional.

Plussat: M's Linh who can speak Japanese at the fronto desk. It was a very kind response. She's great.

Miinukset: There were mosquitoes for both nights. The exchange rate of Vietnamese dong in Japanese currency is bad

Plussat: nice staffs! good breakfast.

Plussat: My wife and I came to the Silk Village for a 2 night stay for our 10 year anniversary and had a great time. The room was spacious, with a very comfortable bed and great facilities. The food was great and the staff were excellent, checking we were happy with everything, every time we left either dinner or breakfast. On our first night we ate at their Lat15 restaurant and the food was brilliant. We both felt very comfortable and made our anniversary very special.

Miinukset: Only things to note was the bathroom shower pressure was a little low and at times, the water wasn’t very hot when coming out the shower head. Also, value for money was good but was a little more expensive compared with other places, however in resorts this can be the case so I can appreciate that. Otherwise all good!

Plussat: We have been coming here many times since 2002 and the friendly staff and excellent service plus maintenance of all facilities has not diminished !

Miinukset: Nothing

Plussat: Beautiful in every respect, location, facilities, room, staff and food all outstanding.

Plussat: Luxurious and clean.

Miinukset: There's nothing not to like except that it's a typical large, slightly impersonal resort.

Plussat: One of the best places we have stayed in 70 plus years

Plussat: The breakfast was amazing with different selections local food every morning. The design of the rooms were amazing. Loved the outdoor shower.

Miinukset: The jacuzzi design wasn’t the best, but still loved the bath.

Plussat: Staff are great and facilities perfect. Great stay

Miinukset: Nothing

Plussat: Beautiful location and great old world charm. Service outstanding. Ocean front villa was fabulous! Love love love and will be back!!

Plussat: Excellent, they upgrade our room without aditional cost, and the hotel is just incredible!

Plussat: The staff were amazing, nothing was to much trouble. The pool and beach were also very nice. A bit out of Hoi An but regular shuttles in plus taxi reasonable. Very calm and restful resort to chill out during the day.

Miinukset: Nothing

Plussat: Old world charm, pristinely maintained Friendly and helpful staff Relaxed atmosphere and comfortable facilities

Plussat: We booked the sea front suite and it exceeded our expectations - absolutely stunning.

Miinukset: We liked everything

Plussat: Perfect sea view, friendly personell, very clean beach, free shutle bus to Hoian city/

Plussat: . Your staff,the gardens the pool we enjoyed the resort and will come again breakfast v good selection

Miinukset: dinner menu was disappoiting, only had dinner once at hotel

Plussat: The staff was very attentive with good English skills, very comfortable and relaxing stay.

Miinukset: The bathroom slats allow the person inside and the person outside to see each other, I would have perferred a closed off bathing area.

Plussat: Excellent location on the beach, but still close to Hoi An. Good facilities and very pleasant staff. Good, clean room. Free WiFi also a positive.

Miinukset: Pricing for most aspects was on the high end for Vietnam, but felt resonable for the standard of service. Exceptions was prices charged for laundry which were felt to be overly excessive and only tend to create business for all the little laundry places down the road. If you are a business person with a shirt or two to be laundered, it's not too bad, but when you are on holiday with lots of laundry to be done, it gets ridiculous.

Plussat: good service. kind people

Miinukset: water in minibar too expensive.

Plussat: the best !! i love it

Miinukset: nothing

Plussat: - About 15 mins drive/cycle to the center. - New facilities, sound proofed room. - Welcome drinks and snacks are served upon check in. - Very helpful and friendly staff. - The room service food is quite good for a hotel.

Miinukset: - The hotel does not allow you to bring in any outside foods and drinks. They will charge you ($10/food item, $0.2/drink item) for any item found. This is written in a notice form that they made you read and sign when check in. Normally this isn't a problem but in this case I guess it can be because room service stops at 9.30pm. - Although the room is sound proofed to other room, my room was right by the road side. So I can hear very clearly the sound from the road. Sometimes a bike/car will drive past in the dead of night. - Breakfast is so so, not very outstanding.

Plussat: Free bikes, super staff, good welcome cookies and tea, swimmingpool

Plussat: The pool is gorgeous.

Plussat: Great staff, clean and modern rooms. One of the best hotel beds ever.

Miinukset: Pool closed a little early. Food could’ve been better.

Plussat: Loved our stay at Senvila it was amazing and I cannot recommend it enough. The staff are all so helpful and friendly. The hotel offers a free shuttle service to the beach and Hoi An ancient town as well as free bicycles. The pool area is lovely and clean. The rooms are huge with the most comfortable bed ever! Bathroom is great as well. Buffet style breakfast was delicious with different options daily. Within short walking distance to restaurants and I highly recommend the tofu restaurant which is about 10 minutes away down the road, we ate there every evening and it was amazing, cheap and the staff are some of the nicest people we have met in Vietnam. Will definitely stay at Senvila again!

Miinukset: WiFi not the best in the evening time but not a massive problem. Could not fault anything else at all!

Plussat: Staff are friendly, room very clean. Bed is very comfortable Lovely breakfast Spa was great :)

Miinukset: nothing

Plussat: Absolutely loved staying here. We had unfortunately booked to stay at a near by property but it was a building site. Our daughter had stayed at Senvila previously so we managed to book last minute. The staff are amazing, friendly and welcoming. The breakfast was great with lots of choice. The rooms are very spacious and spotlessly clean. We used there courtesy bikes to ride into town most nights. We ate at a brilliant restaurant called Tofu which is only about 5-10 mins bike ride away.

Miinukset: Nothing

Plussat: Henkilökunta tosi auttavainen.

Miinukset: Melutaso , kova musiikki jo ennen 7 aamulla ja myös illalla. Sijainti: kadun reunat hiekkaset ja tiet mopoja ja autoja paljon. Aina piti liikkua taksilla.Terkut

Plussat: Nice resort, we have a great stay here. Price is reasonable. Good buffe breakfast with many choice.

Plussat: The hotel is beautiful. The grounds are gorgeous and the pool is immaculate, shady and perfect for spending an afternoon drinking cocktails and relaxing. Breakfast was delicious and well worth including because there are plenty of options and its good value for money. The location was superb - quiet and peaceful but 5 minutes walk from the action of old town.

Miinukset: We had difficulty with our airport pickup. The hotel quote was terribly expensive so we declined it but the hotel did not respond to my emails and fb message and still sent a driver who we didn't use. It was an awkward start but everything was perfect after that.

Plussat: Breakfast excellent as was the rest of the service in general. But for me the stand out was the staff, especially at the difficult time the world faces. They really go over and above. Everything else is 5* plus!

Miinukset: I cannot fault anything. Even if I was being difficult. Just nothing even remotely negative to say.

Plussat: The staff were very indulging, particularly with going off piste for dining. We were able to order bespoke dishes individually tailored to our dietary needs.

Plussat: everything

Miinukset: nothing

Plussat: Excellent situation. Beautiful set up. Excellent food. Room overlooking pool. Faultless.

Plussat: Absolutely gorgeous hotel. Beautiful buildings and rooms. Short walk from all the action and the food in that area is amazing. We wish we could have stayed longer! There’s three bars at the hotel with three rolling happy hours so you can drink 2 for 1 cocktails from 3pm to 7pm if you want to and they are very well made.

Miinukset: The only flaw I could pick is that sometimes the housekeeping forget to knock before entering, but it’s no big deal and all the staff are really nice, friendly and helpful.

Plussat: Great location, beautiful gardens, excellent breakfast, great staff, spacious rooms

Miinukset: Small gym, not much space to get sun due to the palm trees

Plussat: Absolutely beautiful. Food was great. Room was beautiful. Staff were amazing. Beautiful pool.

Plussat: Walking distance to Hio An Old town. Complimentary bikes to go to the beach (which was very windy) - in good shape and good availability.Very friendly staff. Rooms very nicely furnished - luxury bathroom. Beautiful pool area. Overall we were very please with this hotel.

Plussat: Toplocation by the riverside.. away from the crowds and noise and tourists ;-).. but yet very close to the old center. Walking distance or take the free boat shuttle

Miinukset: Staff was a bit below level, especially during evenings or nighttime at the bar or restaurant. Reception was good, the ‘captain’ of the boat was super friendly and nice!

Plussat: Nice place, friendly and supportive Staff, beautiful garden, fantastic river view and surroundings. Nice surprise with daily food testing, live music and option for river sunset trip. Walking distance to the center. Recommended for families with kids.

Miinukset: Our room was bit dark and due to Hoi Ann humidity we could have smell mold (trully understand humidity and river just nearby)

Plussat: A beautiful grounds, great location and very helpful friendly staff.

Miinukset: A rooms by the pool a bit noisy if you wanted an afternoon siesta.

Plussat: Superb location away from the crowds and not far to walk into the old town..Riverside bungalow well worth the extra..own very large sunbeds on a large patio overlooking the river..also a patio overlookingt the pool...Beautiful well kept gardens.

Miinukset: Occasional very loud music from across the river...noisy boats from 2 to 5pm.

Plussat: This hotel resisdence at the riverside is superb. Staff is pleasant and helpful, swimming pool is clean, breakfast is excellent and a diner too. We had a Deluxe Double Room with River View complete with a small terrace and comfortable lounger. Every thing would have been perfect except for the noise.

Miinukset: The noise of the tourist boats going up and down the river and very near from the shore (outside marked channel, who cares!). Extremely annoying between 3 and 5 PM. I had to used earplugs when I was at the pool! Outside these hours it is not too disturbing and the nights are quiet. I thing the management should have a word with the authorities to have the boat motoring father to the center of the river (it is very large) and/or introduce a noise level regulation (that would help the local workers). Their motors seem to be without exhaust pipe nor silencer. Deafening !

Plussat: Super close to town but very quiet and secluded at the same time. Staff are really friendly, cant do enough for you. Rooms pretty good and spacious. Just been updated. Had a room close to pool was awesome. Definitely would stay again and is great place to stay for long or short stay.

Miinukset: New showers were bit hard to use but thats not much to complain about to be honest.

Plussat: Well located on the river front and a very good hotel for accommodation and their breakfast was good. Restaurant is riverfront. Their afternoon was very delicious local food and live music. Complimentary Boat across the river.

Miinukset: nothing

Plussat: The facility and staff were amazing

Miinukset: Nothing.... the resort was beautiful the location was great and the staff went above and beyond to make it a memorable trip

Plussat: Lovely big room and picturesque location on the riverside.Free use of computers in business room. Nice pool.Short walk to town centre. Enjoyed free tastings of local food at the hotel's mini market each evening. Dail fresh fruit in the room was nice.

Miinukset: Towels were thin and restaurant meals were ordinary

Plussat: Great breakfast, lots to choose from. Very near to the centre of Hoi An, just a 5 minute walk.

Miinukset: The bed we got was the worst bed we have experienced in all of Vietnam. The room and bathroom were very basic. No value for money. We moves to Life Heratige. Much Better!

Plussat: Staff was very friendly and helpful, location was excellent - facilities were extensive.

Plussat: The central situation was very good . Breakfast was reasonable.The garden vieuw room had a very small window so we got a luxury room which was very nice, looking over the river but was overpriced.There was no internet connection in the room.

Plussat: Aamiainen oli todella monipuolinen. Hyvä sijainti.

Miinukset: Valokuvissa näkyi hotellin oma hiekkaranta aurinkovuoteineen, mutta eroosio oli vienyt hiekkarannan, jonka tilalla oli vain 3 metriä korkea betonimuuri. Hotellin omassa rannassa ei voinut uida ollenkaan. Asia oli todella suuri pettymys ja suoranaista ihmisten huijaamista.

Plussat: Cool landscape next to awesome beach. The pool is also very cool, especially for kids.

Miinukset: A few mosquitoes.

Plussat: The grounds were kept clean and tidy, the pool was kept in great condition and always looked inviting for a swim. The accommodation was modern and not tired looking freshly upgraded for the customer. The staffing was amazing their training on customer service to housekeeping to waitress and waiter, even our pickup from the airport was wonderful a beautiful car and a lovely kind driver. Absolutely wonderful experience.

Miinukset: Nothing

Plussat: The grounds were well kept and the staff were extremely helpful and friendly. The wait staff were lovely.

Miinukset: There wasn't a proper beach. The adjacent property had a horrible beach in that the retaining wall was falling apart and to walk through the rubble to get to a beach was not ideal.

Plussat: Luxurious accommodations even by western standards. Depending on what you want the location is good overall. The pros are a quiet and large complex with amazing ocean views and a large pool and poolside. If you want relaxation and quiet place to stay a little distance from the noise, Palm Garden is a great option. I was hesitant on the price, but the breakfast spread is phenomenal and since it's included, it was a big bonus for our stay. A 3 night stay is optimal, we were able to do everything the resort offered over the 4 days and could go at our own pace. Our sea-view room off the pool near the beach was perfect. Coffee in the morning on the balcony in rocking chairs overlooking the ocean, need I say more?

Miinukset: The resort is on the beach but there really isn't a beach to lay out on or go swimming in right off the property. The ocean water actually runs right up to the sea wall and the only way to get down to the beach is to climb down a wall of sand, there are no steps. If you walk north down the beach a short ways there are better options. Or take a bike to Ang Bang beach, one of the best in Vietnam. The bikes are $5 US for 4 hours, and they are serviceable at best. We had to bring one back after starting out and the other 2 we used the seats wouldn't fully stay up. The shuttle bus into town is almost always full and they bring just one van up, it would probably be better to get a larger mini-bus or bring 2 vans up instead of forcing guests to scramble into one vehicle.

Plussat: A beautiful resort, with no building work going on around it... like most of the Da Nang-Hoi An strip. So a bonus! Amazing food and service. Staff are helpful and happy. Pool is amazing, as are the rooms. We had a balcony and sea view. It’s worth it. It has steps down to the beach which is great for a sunrise walk.

Miinukset: It doesn’t have a beach anymore.. as the pictures show on the site.... it was eroded away. You can get down to the beach at low tide, but the gardens and facilities make up for the lack of beach.

Plussat: The pool was so relaxing and the grounds are all so beautiful to walk through. Enjoyed the variety of food in the breakfast buffet. Loved the local restaurant Golden Lotus across the road.

Plussat: Very nice and professional reception staff of the hotel made our stay enjoyable. They solve problems fast and in a client oriented way. The hotel territory is beautiful, in a fresh-old style.

Miinukset: The beach access is very limited and seasonal, thus winter time this hotel is not oceanfront. However, the hotel has a partner beach and oceanfront restaurant with transfer from the lobby (5 min ride).

Plussat: Relaxing atmosphere and well kept great grounds

Miinukset: Room was clean but had dust on the rafters that would drop on to the bed. Food was overpriced.

Plussat: Lovely room, grounds and food

Miinukset: The beach. It seemed to have carpet floating in it. Also the shuttle bus to hoian could have had better times so you could go for 2 or 3 hours

Plussat: When we have checked in at the hotel upon our arrival, the check in representative walked us in our room. While he was walking in front of us, he was picking up his nose which took at least 1 minute, and he than throw what he find inside his nose. Nose picking is a accepted behaviour and a veey dirty habit of Vietnamese people ..however it is not exapted at the majority by the world and it is discusting and gross. Especially in the service business where foregin guests are hosted it is just unacceptable unspeakable do and ruins everything....

Plussat: The staff were beautiful. Breakfast was fabulous . A very comfortable bed with soft pillows . We relaxed and felt pampered .

Miinukset: Not much to dislike .

Plussat: When booking I assumed you could walk on the beach, however that’s not accurate. We were spoiled in that regard in DaNang. Loved Hoi An. Lots were closed due to the virus Hotel was 10 minutes from town which was fine.

Plussat: The bed was super comfy!!! The hotel put a mattress topper on for us! That was super appreciated! Breakfast was excellent- many choices and all served with such lovely presentation! Instead of just coffee in a pot, you could order lattes, etc. We enjoyed our time by the clean refreshing pools and appreciated the quick service poolside!

Miinukset: We were really disappointed to find out the rooms didn’t have actual decks!! If you were to sit on the loungers by the window to enjoy the fabulous view, you had to look through a window!! We always choose a room by making sure we have outside space. We wish the hotel would have been clear that there were no balconies.

Plussat: Upea hotelli ja mukava henkilökunta. Plussaa ilmainen kuljetus keskustan ja hotellin välillä. Hyvä ruoka ja saatavana myös kuohuviiniä. Hyvät altaat suoraan meren rannassa. Kaunis puutarha.

Plussat: Excellent location related to Hoi An. It was lush, private & quite. Had sufficient sun cover to be able to avoid the sun but still being able to enjoy the outdoors. The free scheduled service to Hoi An was a very good plus. Had currency conversion at a fair price on premises. The staff were polite & willing to assist. There was a very good breakfast buffet included with our package.

Miinukset: The Foodservices offerings were limited (3 restaurants 3 bars) which offered limited options so we spent 60% of our dining off premises.

Plussat: Excellent hotel, good food, very clean, relaxing gardens and grounds which are maintained meticulously. Would look forward to a return visit. The best hotel out of 10 different hotels that we stayed in during our Vietnam trip.

Miinukset: One thing we noticed throughout our travels in North and Mid Vietnam was that lots of hotel rooms had a "musty" type smell. It must be to do with the climate or maybe we were just unlucky! This hotel was no exception, but to be fair it was only mild and did not bother us. Our room was on the ground floor, maybe that was a factor .

Plussat: Beautiful pool and very friendly staff

Miinukset: Some of the areas and parts of the rooms were a bit dusty and smudged

Miinukset: I had to pay fir milk in the fridge!

Plussat: Breakfast was good, service staff was not very friendly thou

Miinukset: Service could be better, no smiles, and not keen to serve