Hilton Hawaiian Village Waikiki Beach Resort

The inclusion of the mandatory and deceptive "resort fee" tainted my entire experience at the Hilton Hawaiian Village. The "resort" amenities offered no additional value to me yet were not optional. What's more, the one "resort" amenity that I did use, wireless Internet, was terrible and unusable; just loading Gmail timed out continuously. I ended up using my phone as a hotspot because it had better throughput. The charge for parking was yet another bait-and-switch and was not included as it is in other hotel's resort fees. As a matter of principle I will not recommend this hotel to others nor stay there myself if Hilton continues this deceptive practice.

It's on the beach Too expensive

Decent view, nice lobby, friendly staff I requested a room with two beds and ocean view. We showed up to our rooms and there was a single King and we faced the mountains. They found us a room in another tower a lot further from the beach but the beach view was distorted by two other hotels and with a lot of noise pollution from the traffic on Ala Moana Blvd.

The location proximity to the beach felt very crowded and overpriced. The beds in our room where worn out and saggy . The balcony was caged in and left you feeling like you where in a jail cell. Not happy with the $30 resort fee added to the bill'

Ocean. Staff is not very friendly/knowledgeable. Overly expensive.

We wanted to get away for the weekend in our city so we stayed at the Hilton. They did not offer any specials for locals which was a little disappointing. The handicap elevator near the garage was broken which greatly affected our comings and goings from the car with a wheelchair and a stroller. The room was nice and quiet and clean but the elevators were hectic and small. The pool was nice, but I noticed trash and junk in the bushes. The lifeguards were good but they would yell "HEY, get down", from across the pool. I guess they had forgotten that the kids were also paying guests. Public pool lifeguards are more polite and quiet. It was not as relaxing as I had hoped and just because of the inconveniences and yelling and high traffic in the elevators.