Arvostelut
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Kaikki arvostelut
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Pari
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Perhe
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Bisnes
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Yksin matkustavat
Yleinen arvosteluluokitus
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9.1 "Ranta on upea."7.2 "72% mukaan
mahdollisuudet rantaurheiluun olivat erinomaiset ." 8.7 "87% arvostipuhdasta rantaa ." -
8.9 "Sijainti on erinomainen."9.5 "95%
piti siitä, että mahdollisuudet ostoksiin olivat lähellä ." 9.6 "96%arvosti rannan läheisyyttä ." 8.4 "84%piti siitä, että nähtävyydet olivat lähellä ." 8.0 "Helppo saavutettavuus autolla , 80% sanoi." 7.8 "78% mukaanjoukkoliikenne oli lähellä ." 10.0 "100% sanoi, ettälentoasemalle oli hyvät yhteydet ." -
7.9 "Hyvä uima-allas."7.3 "73% sanoin, että
uima-allas oli puhdas ." -
7.3 "Palvelu on hyvää."8.7 "87% mukaan
henkilökunta oli erittäin ystävällistä ." 8.9 "89% sanoi, ettävapaa-ajanohjaajat olivat erinomaisia ." 7.7 "77% olivaikuttunut pysäköintipalvelusta ." 10.0 "100%tykkäsi hyvinvointihenkilöstöstä ." -
7.0 "Ruoka on hyvää."7.0 "70%
piti ruokalistan valikoimasta ." 5.4 "Ainoastaan 54% sanoi, ettäkala- ja äyriäisruoat olivat hyviä ." -
6.7 "Huoneet ovat OK."6.6 "Ainoastaan 66% sanoi, että
huoneet olivat riittävän puhtaita ." 6.5 "65% mukaanvuoteet olivat kohtuullisia ." -
5.5 "Tunnelma oli kohtalainen."6.3 "63% mukaan
aula oli kohtuullinen ." -
5.2 "Aamiainen on keskinkertainen."
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3.4 "Hinta-laatusuhde on normaalia huonompi."0.9 "91% mukaan
hinta oli liian korkea ." 2.6 "74% sanoi, ettäaamiainen oli liian kallis ." -
3.0 "Internet on pettymys."1.8 "82% sanoi että
Wi-Fin laatu oli huono ."
Yleinen arvosteluluokitus
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8.8 "Ranta on mukava."8.5 "85% arvosti
puhdasta rantaa ." -
8.8 "Sijainti on erinomainen."9.0 "90%
piti siitä, että mahdollisuudet ostoksiin olivat lähellä ." 9.6 "96%arvosti rannan läheisyyttä ." 8.4 "84%piti siitä, että nähtävyydet olivat lähellä ." 8.2 "Helppo saavutettavuus autolla , 82% sanoi." -
7.1 "Huoneet ovat hyviä."9.4 "94% mukaan
maisema oli hyvä ." 8.3 "83% mukaanhuoneet olivat tilavia ." 7.1 "71% sanoi, ettähuoneet olivat puhtaita ." -
7.0 "Palvelu on hyvää."6.3 "Ainoastaan 63% mukaan
palvelu oli ammattitaitoista ." 6.7 "67% mukaansiivous oli OK ." 6.9 "69% sanoi, ettäconcierge-palvelu oli riittävä ." -
6.0 "Tunnelma oli kohtalainen."5.5 "55% mukaan
aula oli kohtuullinen ." -
5.1 "Aamiainen on keskinkertainen."
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3.2 "Internet on pettymys."2.0 "80% sanoi että
Wi-Fin laatu oli huono ." -
2.9 "Huono hinta-laatusuhde."0.8 "92% mukaan
hinta oli liian korkea ." 2.2 "78% sanoi, ettäaamiainen oli liian kallis ."
Yleinen arvosteluluokitus
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9.1 "Ranta on upea."
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8.9 "Sijainti on erinomainen."9.5 "95%
piti siitä, että mahdollisuudet ostoksiin olivat lähellä ." 9.8 "98%arvosti rannan läheisyyttä ." 8.0 "Helppo saavutettavuus autolla , 80% sanoi." 8.4 "84%piti siitä, että nähtävyydet olivat lähellä ." 7.5 "75% mukaanjoukkoliikenne oli lähellä ." -
7.8 "Hyvä uima-allas."
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6.7 "Palvelu on OK."7.0 "70% mukaan
palvelu oli erittäin ammattitaitoista ." 6.8 "68% mukaansiivous oli OK ." 5.2 "52% mukaanhuonepalvelu oli hyvä ." 6.9 "69% sanoi, ettäconcierge-palvelu oli riittävä ." 6.0 "60% mukaanallas-/rantapalvelut olivat OK ." -
6.3 "Huoneet ovat OK."5.7 "57% mukaan
vuoteet olivat kohtuullisia ." 6.1 "Ainoastaan 61% sanoi, ettähuoneet olivat riittävän puhtaita ." -
5.3 "Aamiainen on keskinkertainen."
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5.1 "Tunnelma oli kohtalainen."6.9 "Vain 69% ajatteli, että
hotelli oli tyylikäs ." 6.5 "65% mukaanaula oli kohtuullinen ." -
2.9 "Huono hinta-laatusuhde."0.9 "91% mukaan
hinta oli liian korkea ." 2.9 "71% sanoi, ettäaamiainen oli liian kallis ." -
2.4 "Internet on pettymys."1.5 "85% sanoi että
Wi-Fin laatu oli huono ."
Yleinen arvosteluluokitus
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9.2 "Ranta on upea."
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8.8 "Sijainti on erinomainen."
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7.6 "Palvelu on hyvää."
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6.8 "Huoneet ovat OK."
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5.5 "Tunnelma oli kohtalainen."
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3.6 "Hinta-laatusuhde on normaalia huonompi."
Yleinen arvosteluluokitus
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9.0 "Ranta on upea."
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8.9 "Sijainti on erinomainen."9.6 "96%
piti siitä, että mahdollisuudet ostoksiin olivat lähellä ." 9.7 "97%arvosti rannan läheisyyttä ." -
6.8 "Palvelu on OK."
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6.0 "Huoneet ovat OK."6.6 "Ainoastaan 66% sanoi, että
huoneet olivat riittävän puhtaita ." 6.8 "68% mukaanvuoteet olivat kohtuullisia ." -
5.3 "Tunnelma oli kohtalainen."
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3.3 "Internet on huono."1.9 "81% sanoi että
Wi-Fin laatu oli huono ." -
3.0 "Huono hinta-laatusuhde."
Uusimmat arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
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8.2arvostelun kirjoitti
Loved the small lagoon, kiddie pool & water slides, Our suite was clean & spacious with amazing view. Check in was awful-it took over 30 minutes to check in. Huge lines were forming and not really sure why since reservations were already made. Also annoying was the fact that you were given cards to get towels- however they failed to mention that you had to return them otherwise you would have to pay a. $10 per card!!! we usually do express check out just so we don't have to deal with front desk again.
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8.8arvostelun kirjoitti
Everything was great! The beach was beautiful, 5$3 staff, facilities, location was excellent! The pools were overwhelming, crammed with people. Also, the hot tubs always has children playing in them and were unattended, they weren't very relaxing. An "adult only" hot tub or sauna would be an added bonus! We weren't the only couple frustrated by this.
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8.5arvostelun kirjoitti
Bathroom had a sliding door and no fan. No privacy.
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4.0arvostelun kirjoitti
In a pinch because of an ice storm, we had to find a room before our reservation at the Hale Koa started. Hilton was close, so we picked this hotel. So expensive. Perk was we could walk to our hotel the next day. Room was lack luster for a $300 room. And that's all we had really. Super busy and hard to navigate with luggage with all the people swarming around. Waste of money. Breakfast buffet is good but so expensive, and another $35 charge at check out for what? We only stayed one night, and that was one night too long.
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2.0arvostelun kirjoitti
I liked that the location is close to the water Much needed room renovations are required in addition to better cleanliness. Parking in the hotel which is required if you have a car is way over priced and even more than the price to rent the actual car. Another resort fee is added at the end which covers items such as yoga and do not apply to everyone is applied. Fine a different hotel that would be your best bet
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5.1arvostelun kirjoitti
Alyssa was very helpful in helping us to switch our rooms and we do appreciate her very much. We started off on the wrong foot from the moment we arrived, having to wait over and hour to check in. Yes it was the weekend of the marathon and we understand that but, for the first 45 minutes they had only 3 people checking in the regular guest and only 3 checking in the Hilton elite. After they put another 3 on each side the line moved much quicker. On top of this we had booked a king bed but when we go to the room it was 2 queens and by this time we didn't want to go back to the front desk and wait even longer. They did end up moving us for our second night, but it's still frustrating when you have to move in the middle of your trip. On top of this the beds aren't what i would expect when i'm paying $375 a night..super hard and could almost feel the spring in one of them....needless to say we won't be wasting our money next time we visit Oahu.
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4.8arvostelun kirjoitti
Fireworks show. Location on the beach. Access to 4 lovely pools. Array of shops and restaurants. Dated rooms. Decrepit walls/paint fixtures. Missing furniture in my room? Elevators really old.
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9.4arvostelun kirjoitti
Hotel staff, bars, main pool, being right on the beach. I had requested Diamond Head view with the package I bought, and found that I wouldn't get that on arrival BUT the guy that checked us in did find one albeit on a much lower floor but still fantastic view and that made my 50th birthday very special. Drink pricing different in different bars! The resort fee baffles me, no idea what that is actually for. Staff were great and the Pronto Pickle was a life saver after a very full day of sightseeing and touring! Great staff in there too, and we could take hot food to the room with a couple of drinks from the ABC! :o) sitting on the balcony watching the sun go down. Nothing better. Check in seems an incredibly slow process and there's little point to the 2 lines for HH members. However, the staff do not let you leave the check in without ensuring you have every bit of information you could want. All very patient staff. Pricey hotel, resort fees, and parking fees, and beer! However, the cost of cocktails were a welcome surprise! The pools are all in the shade by 5pm, which is such a shame.
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10.0arvostelun kirjoitti
Staff were absolutely wonderful. We even had a bellman refuse a tip and a staff member on break offer to help us. Magnificent and gorgeous property in the heart of everything. This is a very large property with several buildings and can get crowded. It is rather easy to get lost also. Attentive staff and service more than makes up for that. It is a large property with several buildings so it can sometimes feel like a factory. It is also easy to get lost. However top-notch staff make the difference. We did have a misunderstanding about what kind of breakfast we got for a prepaid fee and where it was located. We were told we should get a full breakfast. Vouchers said continental breakfast in one building - staff told us to go to a different restaurant (mistake). Again, staff made everything ok.
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9.1arvostelun kirjoitti
Wonderful relaxing atmosphere! Nice walking path along the beach, good variety of restaurants, beautiful views & grounds, staff was very nice Main pool is dated, looks 1970s, MAIN COMPLAINT: NO Room Service. What major hotel resort has no room service? I was disappointed. food is pricey. Go to a market & get waters, fruit snacks etc. & save $
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8.0arvostelun kirjoitti
Loved it was walking distance to a lot of things. Liked the resort feel. Romantic and family beach. Nice walks on waterfront. So crowded it's hard to get around in car.. Person kept knocking on the wall when we would have tv on past ten( I didn't feel it was up very high since no one could talk and hear tv at same time). Very expensive hotel. But again,you must pay to be on waterfront. Sand was odd on resort by water like it was poured to make a actual beach there.
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5.1arvostelun kirjoitti
The inclusion of the mandatory and deceptive "resort fee" tainted my entire experience at the Hilton Hawaiian Village. The "resort" amenities offered no additional value to me yet were not optional. What's more, the one "resort" amenity that I did use, wireless Internet, was terrible and unusable; just loading Gmail timed out continuously. I ended up using my phone as a hotspot because it had better throughput. The charge for parking was yet another bait-and-switch and was not included as it is in other hotel's resort fees. As a matter of principle I will not recommend this hotel to others nor stay there myself if Hilton continues this deceptive practice.
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10.0arvostelun kirjoitti
Everything Nothing
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6.0arvostelun kirjoitti
It's on the beach Too expensive
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8.0arvostelun kirjoitti
Too crowded for the fireworks! The waiting area in the spa in the Kalia tower was dirty.
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7.7arvostelun kirjoitti
A/C had a limiter,
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10.0arvostelun kirjoitti
Customer Service is outstanding, our room was a little bit noisy and they moved us right away. Beautiful swimming pools by the Ocean, the Italian Restaurant "Fresco" is amazing. Special discounts that you get as a guest in shops and restaurants are tiny. Not all the polls are actually available.
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6.8arvostelun kirjoitti
Thought the parking was expensive and paying a resort fee when anyone could come into the hotel area didn't seem like a resort. Not being able to use the cart to bring up our own luggage. The room was small but clean and I understand being in Hawaii all you need was a place to lay down and shower. Not sure it was worth the price as we where told to go there. But the location is great on the beach and near downtown so you could walk to everything.
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6.0arvostelun kirjoitti
Decent view, nice lobby, friendly staff I requested a room with two beds and ocean view. We showed up to our rooms and there was a single King and we faced the mountains. They found us a room in another tower a lot further from the beach but the beach view was distorted by two other hotels and with a lot of noise pollution from the traffic on Ala Moana Blvd.
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6.0arvostelun kirjoitti
The location proximity to the beach felt very crowded and overpriced. The beds in our room where worn out and saggy . The balcony was caged in and left you feeling like you where in a jail cell. Not happy with the $30 resort fee added to the bill'
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6.0arvostelun kirjoitti
Ocean. Staff is not very friendly/knowledgeable. Overly expensive.
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7.4arvostelun kirjoitti
Our room had everything that you would expect: bed, balcony, clean linens. The pools were nice, dining facilities were adequate. We paid $180 for a "Resort View" room. What we got was a "view" of a noisy construction site. My husband called the front desk and requested to switch rooms. The desk seemed moderately confused by this request (acted like they didn't know about the construction which was being done at the Hilton). We moved towers and half of our room keys didn't work the first time we accessed the room. The second time (five minutes after the first time), none of the keys worked. When we went down to the desk to get a new key, the staff member acted like it was our fault that the key wasn't working ("I know you put your key by your cell phone!" when we had simply set it on the nightstand while we unpacked our things). We were disappointed by the unprofessional dealings by the resort staff.
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6.0arvostelun kirjoitti
We wanted to get away for the weekend in our city so we stayed at the Hilton. They did not offer any specials for locals which was a little disappointing. The handicap elevator near the garage was broken which greatly affected our comings and goings from the car with a wheelchair and a stroller. The room was nice and quiet and clean but the elevators were hectic and small. The pool was nice, but I noticed trash and junk in the bushes. The lifeguards were good but they would yell "HEY, get down", from across the pool. I guess they had forgotten that the kids were also paying guests. Public pool lifeguards are more polite and quiet. It was not as relaxing as I had hoped and just because of the inconveniences and yelling and high traffic in the elevators.
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3.4arvostelun kirjoitti
Overcrowded, not enough staff, not enough pool space and seating for the amount of people the hotel houses, lots of construction, less than peaceful stay- glad we were only here one night
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7.7arvostelun kirjoitti
Hotel nice. Restaunts way over priced. Waffles for 17.00!!!! The hilton showed I booked 2 rooms but only booked one. Made several calls to Kayak ... and several hours later ... finally they would let me check in but couldn't until Kayak fixed it. Nightmare dealing with this. Hours!
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7.3arvostelun kirjoitti
Lots to do, everything in one location, VERY CROWDED, NOISY, NOISY NOISY! Could not get in any restaurant to eat dinner with a wait less than a few hours...most totally booked! Very impersonal!
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8.2arvostelun kirjoitti
Loved the small lagoon, kiddie pool & water slides, Our suite was clean & spacious with amazing view. Check in was awful-it took over 30 minutes to check in. Huge lines were forming and not really sure why since reservations were already made. Also annoying was the fact that you were given cards to get towels- however they failed to mention that you had to return them otherwise you would have to pay a. $10 per card!!! we usually do express check out just so we don't have to deal with front desk again.
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8.8arvostelun kirjoitti
Everything was great! The beach was beautiful, 5$3 staff, facilities, location was excellent! The pools were overwhelming, crammed with people. Also, the hot tubs always has children playing in them and were unattended, they weren't very relaxing. An "adult only" hot tub or sauna would be an added bonus! We weren't the only couple frustrated by this.
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8.5arvostelun kirjoitti
Bathroom had a sliding door and no fan. No privacy.
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9.4arvostelun kirjoitti
Hotel staff, bars, main pool, being right on the beach. I had requested Diamond Head view with the package I bought, and found that I wouldn't get that on arrival BUT the guy that checked us in did find one albeit on a much lower floor but still fantastic view and that made my 50th birthday very special. Drink pricing different in different bars! The resort fee baffles me, no idea what that is actually for. Staff were great and the Pronto Pickle was a life saver after a very full day of sightseeing and touring! Great staff in there too, and we could take hot food to the room with a couple of drinks from the ABC! :o) sitting on the balcony watching the sun go down. Nothing better. Check in seems an incredibly slow process and there's little point to the 2 lines for HH members. However, the staff do not let you leave the check in without ensuring you have every bit of information you could want. All very patient staff. Pricey hotel, resort fees, and parking fees, and beer! However, the cost of cocktails were a welcome surprise! The pools are all in the shade by 5pm, which is such a shame.
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10.0arvostelun kirjoitti
Staff were absolutely wonderful. We even had a bellman refuse a tip and a staff member on break offer to help us. Magnificent and gorgeous property in the heart of everything. This is a very large property with several buildings and can get crowded. It is rather easy to get lost also. Attentive staff and service more than makes up for that. It is a large property with several buildings so it can sometimes feel like a factory. It is also easy to get lost. However top-notch staff make the difference. We did have a misunderstanding about what kind of breakfast we got for a prepaid fee and where it was located. We were told we should get a full breakfast. Vouchers said continental breakfast in one building - staff told us to go to a different restaurant (mistake). Again, staff made everything ok.
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9.1arvostelun kirjoitti
Wonderful relaxing atmosphere! Nice walking path along the beach, good variety of restaurants, beautiful views & grounds, staff was very nice Main pool is dated, looks 1970s, MAIN COMPLAINT: NO Room Service. What major hotel resort has no room service? I was disappointed. food is pricey. Go to a market & get waters, fruit snacks etc. & save $
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8.0arvostelun kirjoitti
Loved it was walking distance to a lot of things. Liked the resort feel. Romantic and family beach. Nice walks on waterfront. So crowded it's hard to get around in car.. Person kept knocking on the wall when we would have tv on past ten( I didn't feel it was up very high since no one could talk and hear tv at same time). Very expensive hotel. But again,you must pay to be on waterfront. Sand was odd on resort by water like it was poured to make a actual beach there.
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10.0arvostelun kirjoitti
Everything Nothing
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8.0arvostelun kirjoitti
Too crowded for the fireworks! The waiting area in the spa in the Kalia tower was dirty.
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10.0arvostelun kirjoitti
Customer Service is outstanding, our room was a little bit noisy and they moved us right away. Beautiful swimming pools by the Ocean, the Italian Restaurant "Fresco" is amazing. Special discounts that you get as a guest in shops and restaurants are tiny. Not all the polls are actually available.
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7.7arvostelun kirjoitti
A/C had a limiter,
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6.8arvostelun kirjoitti
Thought the parking was expensive and paying a resort fee when anyone could come into the hotel area didn't seem like a resort. Not being able to use the cart to bring up our own luggage. The room was small but clean and I understand being in Hawaii all you need was a place to lay down and shower. Not sure it was worth the price as we where told to go there. But the location is great on the beach and near downtown so you could walk to everything.
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7.4arvostelun kirjoitti
Our room had everything that you would expect: bed, balcony, clean linens. The pools were nice, dining facilities were adequate. We paid $180 for a "Resort View" room. What we got was a "view" of a noisy construction site. My husband called the front desk and requested to switch rooms. The desk seemed moderately confused by this request (acted like they didn't know about the construction which was being done at the Hilton). We moved towers and half of our room keys didn't work the first time we accessed the room. The second time (five minutes after the first time), none of the keys worked. When we went down to the desk to get a new key, the staff member acted like it was our fault that the key wasn't working ("I know you put your key by your cell phone!" when we had simply set it on the nightstand while we unpacked our things). We were disappointed by the unprofessional dealings by the resort staff.
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7.7arvostelun kirjoitti
Hotel nice. Restaunts way over priced. Waffles for 17.00!!!! The hilton showed I booked 2 rooms but only booked one. Made several calls to Kayak ... and several hours later ... finally they would let me check in but couldn't until Kayak fixed it. Nightmare dealing with this. Hours!
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7.3arvostelun kirjoitti
Lots to do, everything in one location, VERY CROWDED, NOISY, NOISY NOISY! Could not get in any restaurant to eat dinner with a wait less than a few hours...most totally booked! Very impersonal!
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4.0arvostelun kirjoitti
In a pinch because of an ice storm, we had to find a room before our reservation at the Hale Koa started. Hilton was close, so we picked this hotel. So expensive. Perk was we could walk to our hotel the next day. Room was lack luster for a $300 room. And that's all we had really. Super busy and hard to navigate with luggage with all the people swarming around. Waste of money. Breakfast buffet is good but so expensive, and another $35 charge at check out for what? We only stayed one night, and that was one night too long.
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2.0arvostelun kirjoitti
I liked that the location is close to the water Much needed room renovations are required in addition to better cleanliness. Parking in the hotel which is required if you have a car is way over priced and even more than the price to rent the actual car. Another resort fee is added at the end which covers items such as yoga and do not apply to everyone is applied. Fine a different hotel that would be your best bet
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5.1arvostelun kirjoitti
Alyssa was very helpful in helping us to switch our rooms and we do appreciate her very much. We started off on the wrong foot from the moment we arrived, having to wait over and hour to check in. Yes it was the weekend of the marathon and we understand that but, for the first 45 minutes they had only 3 people checking in the regular guest and only 3 checking in the Hilton elite. After they put another 3 on each side the line moved much quicker. On top of this we had booked a king bed but when we go to the room it was 2 queens and by this time we didn't want to go back to the front desk and wait even longer. They did end up moving us for our second night, but it's still frustrating when you have to move in the middle of your trip. On top of this the beds aren't what i would expect when i'm paying $375 a night..super hard and could almost feel the spring in one of them....needless to say we won't be wasting our money next time we visit Oahu.
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4.8arvostelun kirjoitti
Fireworks show. Location on the beach. Access to 4 lovely pools. Array of shops and restaurants. Dated rooms. Decrepit walls/paint fixtures. Missing furniture in my room? Elevators really old.
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5.1arvostelun kirjoitti
The inclusion of the mandatory and deceptive "resort fee" tainted my entire experience at the Hilton Hawaiian Village. The "resort" amenities offered no additional value to me yet were not optional. What's more, the one "resort" amenity that I did use, wireless Internet, was terrible and unusable; just loading Gmail timed out continuously. I ended up using my phone as a hotspot because it had better throughput. The charge for parking was yet another bait-and-switch and was not included as it is in other hotel's resort fees. As a matter of principle I will not recommend this hotel to others nor stay there myself if Hilton continues this deceptive practice.
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6.0arvostelun kirjoitti
It's on the beach Too expensive
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6.0arvostelun kirjoitti
Decent view, nice lobby, friendly staff I requested a room with two beds and ocean view. We showed up to our rooms and there was a single King and we faced the mountains. They found us a room in another tower a lot further from the beach but the beach view was distorted by two other hotels and with a lot of noise pollution from the traffic on Ala Moana Blvd.
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6.0arvostelun kirjoitti
The location proximity to the beach felt very crowded and overpriced. The beds in our room where worn out and saggy . The balcony was caged in and left you feeling like you where in a jail cell. Not happy with the $30 resort fee added to the bill'
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6.0arvostelun kirjoitti
Ocean. Staff is not very friendly/knowledgeable. Overly expensive.
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6.0arvostelun kirjoitti
We wanted to get away for the weekend in our city so we stayed at the Hilton. They did not offer any specials for locals which was a little disappointing. The handicap elevator near the garage was broken which greatly affected our comings and goings from the car with a wheelchair and a stroller. The room was nice and quiet and clean but the elevators were hectic and small. The pool was nice, but I noticed trash and junk in the bushes. The lifeguards were good but they would yell "HEY, get down", from across the pool. I guess they had forgotten that the kids were also paying guests. Public pool lifeguards are more polite and quiet. It was not as relaxing as I had hoped and just because of the inconveniences and yelling and high traffic in the elevators.
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3.4arvostelun kirjoitti
Overcrowded, not enough staff, not enough pool space and seating for the amount of people the hotel houses, lots of construction, less than peaceful stay- glad we were only here one night
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