Honolulu Lomakeskukset

Plussat: This is the only place to stay. This is my 6th visit. It feels like family. Biggest pool in Waikiki. Staff fabulous.

Miinukset: Nothing.

Plussat: Location. Retreat away from the chaos of Waikiki. Excellent restaurant options. Great food. Large rooms and bathrooms.

Miinukset: A little pricey.

Plussat: Beautiful facilities located directly onto small beach good for swimming. We were upgraded to partly Ocean view and The room was nice. Buffet breakfast was awesome! Late check out was offered too. We appreciate that.

Miinukset: SPA was average. Not good value for money

Plussat: Staff is wonderful Thank you

Plussat: Quiet and clean! Staff very friendly and attentive. Many hands on board to assist.

Miinukset: Not a thing I can say.

Plussat: Staff were friendly and extremely helpful. Rooms are very clean and get made up everyday. Awesome convenience store located in hotel lobby and the Honolulu coffee shop made my mornings complete.

Plussat: Incredible technology in the room! The staff was friendly, attentive and helpful. The decor is nice and the amenity kit is great.

Miinukset: The room wasn’t dirty, but it wasn’t spotless either. We had to request items that were supposed to be part of our welcome package. Our room was not serviced until late afternoon.

Plussat: outside pool

Miinukset: the room is too dusty and not cleaned well. The cookie crumbs are all over the corner of the carpet, and there are snuffers on the wall. Moreover, when I found a crawling worm in the bathroom, I changed my room once, and the changed room was too dusty.

Plussat: The rooms were lovely and view amazing. The staff were amazing and very helpful.

Miinukset: We didn't find the beds comfortable unfortunately and the Prince Waikiki club wasn't worth it. They didn't give us interconnecting rooms as promised so we had to go down a few levels and the food in the club was the same every day and not much variety.

Plussat: Luxury, you pay for it but you get what you pay for.

Miinukset: Bar at the pool closes early, admittedly it is nice and quiet

Miinukset: No transparency on charges. I will be filing a complaint with BBB and credit card company - resort and other fees not fully disclosed. Scott Wallace

Plussat: We stayed here for honeymoon and very thoughtfully we had a fortune to get an upgrade to one of its suite rooms and a welcome sparkling wine with a kind letter with our name printed. We were so touched and would like to appreciate such consideration. The room was incomparably clean and roomy, but most of all, we were stunned by the view it offered. I'll attach the photo of it. The location of the hotel was great. It is near by the center of the Waikiki. It is also right next to the Alamoana shopping center and the beach park. Could take nice and short stroll to the beaches and various shopping spots around. We mostly enjoyed beaches until the sunset, and went on shopping afterwards. The hotel also offer shuttle serves to crowded city center and free self parking option(included in resort fee). It was perfect spot for tourists like us who hired a vehicle for the entire journey.

Miinukset: The pool and the panorama from it was beautiful especially during the sunset. It was very impressive for the price. However, the infinite pool was so small that it was more like a huge bath tub, and because of the wind along the two towers, it quite windy and cold.

Plussat: Amazing service and hotel is beautiful.

Plussat: Wonderful staff

Miinukset: Beds are a bit soft. Not air conditioned coming out of room. Food options are limited in and near hotel.

Plussat: Location, parking, staff. Pool definitely.

Miinukset: A little bright to sleep.

Plussat: Clean room

Miinukset: Far from bus stop

Plussat: Location, cleverly clean room, great breakfast (good for two). Great view of the marina and the ocean. Nice pool area too.

Miinukset: None

Plussat: Location was good and staff was great, very helpful. Breakfast was excellent.

Plussat: Location and free breakfast

Miinukset: no.

Plussat: Older people, both 20 and 30 years old than me, were smiling and kind to me as young people. The good thing is the reception, the breakfast omelet and the reception bartender. Of course, bed making and other cleaning and parking were all perfect. It is the best hotel in Hilton Hawaii. I want to stay again.

Miinukset: There is none.

Plussat: Every thing the room with super view and size the location brilliant We loved happy hour and also good breakfast food

Plussat: free breakfast and happy hour reception

Miinukset: no

Plussat: Breakfast was fantastic. Plenty of choice and always fresh. Happy hour was exceptional and the children had plenty to do.

Miinukset: Longer stay.

Plussat: Fantastic location, shops and restaurants outside the door! Easily walked to shuttle locations / the beach & was in a good location to be picked up for day tours or to access hire car. The space in the room was also good, great to have bedroom and separate lounge room :-)

Miinukset: I think this hotel is better suited to people with multiple kids? They very generously offer a managers reception which I read as something similar to lounge access but I think it's for all guests and that perhaps people staying with children were using the 2 hours of snacks as their dinner - good on them, making great use of it - just was a little like feeding time at the zoo especially on the weekend - not quite the 2 hour cocktail reception I had anticipated from what I read. Still - not really a negative as it's 2 hours of cocktails and if I had kids and they could grab themselves as many plates of chips as they wanted while I drank cocktails I'd have probably thought it was magic - just not what I was anticipating :-)

Plussat: Happy hour

Miinukset: Much too expensive for an Embassy Suites

Plussat: location is great food nice

Plussat: hotel offered excellent breakfast

Plussat: WE really apreciate to be upgraded. WE really enjoy our honeymoon

Plussat: Location, staff, free events, shared pool at the Sheraton Waikiki for kids.

Miinukset: There's construction going on next door at the Sheraton Waikiki and a water main broke and we were told the hotel would lose pressure around 12-4am which was not a problem for us since we were sleeping. Overall, would stay here again!

Plussat: Great location

Plussat: Very easy and quickly move to beach from this hotel

Miinukset: very noisy from next room

Plussat: It's a beautiful hotel inside and out. The bed and the pillows are very comfortable. The bar and beach staff are excellent. The location is perfect for waikiki.

Miinukset: We arrived st 1500 on 14th November and checked out at 10am 16th November. Spending nearly $900 for our time in the hotel. We couldn't access wifi in our room and so were changed into a different room after spending an hour on phone to a tech guy to try to sort. Eventually moved rooms at midnight having had to pack up all our belongings. As we had moved rooms, the next day our room wasnt cleaned until we asked housekeeping at 15.30. The room had not been on the list to clean. By that time our plans for the day had to be changed as a result, this made for a less than relaxing afternoon. HIDDEN COST - On check out, we were charged $80+ for 'resort amenities'. The staff member showed us a booklet we had never seen before, detailing what is including with this charge, this - high speed wifi throughout hotel. - one keepsake photos with complimentary portrait session - complimentary one day rental of GoPro - unlimited local, long distance , toll free and international calls - bottled water - fitness classes, resort cultural classes:lei making, yoga, huiwai-traditional hawaiian sunrise ceremony, hula lessons -complimnetary bag of signature baked goods from royal Hawaiian bakery -10% off retail gift box item royal Hawaiian bakery - sealife entrance buy one get one free - and more We had no booklet in either of the rooms in which we stayed , nor was this presented to us upon arrival/check in. We would have loved to go to cultural activities and so this had really disappointed us. When we brought this up with the manager at check out, I was disappointed at the response. He waived 1x$40 for the lack of wifi and apologised for the lack of room cleaning, but I feel this wasnt good enough, given that the only amenities we benefitted from were four bottles of water, wifi in the room on the second day (although not at the beach which is where we were all day) and 3x complimentary cookies.

Plussat: Great location was great. Hotel staff was outstanding

Miinukset: Pool area was small

Plussat: It was a real treat to stay at the Pink Palace. We stayed in the new tower and I liked how it restricted the public from the space - the rest of the resort is a tourist attraction so there is little privacy. It was lovely to have complimentary drinks in the evenings and coffee in the mornings, thank you. I also liked having an ice machine on our floor. The Frette robes in the room were divine.

Miinukset: The pool closed at 6pm which seemed ridiculous and we felt the staff were complacent and a bit sassy. I think that the staff that work with the guests only versus the staff that work with the public who visit and use the resort have different service standards. It was disappointing as a guest to be treated poorly because your staff are exhausted by serving the general public. There was no table service at the beach umbrellas yet we paid $45 USD to use the chairs on the beach. We had to go and get our own food and drinks through the day which was not typical of a 5 star resort. By the pool, a large number of chairs and umbrella spaces are reserved which was also disappointing as there were never enough.

Plussat: The restaurant and food in the hotel restaurant are excellent. Breakfast on the restaurant patio was wonderful and the wait staff were prompt and quick to adjust. ( I say that because one morning there was a false fire alarm and so many guests came to breakfast all at once, so the staff and the kitchen were slammed. They handled it without missing a beat.) It is pricey, but it's Hawaii and expensive to import anything so I can comprehend that part of the cost.

Miinukset: Not a thing. The RHH is still the most elegant hotel on Waikiki. She quietly displays her history and past prominent visitors with pride. Her staff is cordial, kind and gracious with all guests. Her cleanliness and comfort are top notch. I have been blessed to stay in some phenomenal hotels with my job, but she rates in my top 5 with all of her attributes and qualities.

Plussat: Best location on Waikiki. View amazing. It's the Royal Hawaiian so you need to stay here once in your life. The public areas and gardens are beautiful and Mai Tai bar is one of my favourite places to go.

Miinukset: I have stayed at a few different places. I think for what you pay the rooms need a renovation. I stayed in the tower and there are stains on the walls and to room is looking tired. I paid extra for modern renovated room, and I didn't get one. The club breakfast was really bad. If I go back I'll try the traditional rooms as the tower isn't 5 star luxury.

Plussat: It was right on the beach.

Miinukset: The service was not very good, our room went uncleaned for serveral days, everything was beyond expensive, nothing was complimentary, our room was quite small and simple for a 5 star resort.

Plussat: The hotel is beautiful and staff were really friendly..

Miinukset: The room AC was not working. I called twice for someone to fix it and no one came. We had to get ready for an event and were sweating. My husband and I couldn't get comfortable and couldn't sleep.

Plussat: The old Hawaii feel. I grew up in Honolulu in the mid 1950s.

Miinukset: The Mai Tai Bar is too modern now.

Plussat: It's in best locations, but the shower didn't have fan ,so when you take shower it is very hot an uncomfortable. Not worth the money I paid.

Miinukset: Staff are not friendly, the hotel is old , no fan in shower. Not body wash for first couple days. I don't recommend it.

Miinukset: i was overcharged

Plussat: A true tropical paradise. The location was wonderful and everything you need was right there. I would stay there again without hesitation.

Plussat: The slides

Miinukset: The property is too big, very run down, very crowded, exspensive and there are no complimentary elements for a very exspensive per night stay.

Plussat: I enjoyed the atmosphere of the hotel! With the splendid room and quiet location, the hotel was as enjoyable as the destination!

Plussat: Family friendly hotel with everything we needed for a lovely relaxing holiday.

Plussat: Every member of staff was outstanding! Great location.