Trondheim hotellia

Plussat: Aamiainen oli aivan vertaansa vailla. Aivan loistava! Monipuolinen tarjonta ja joka makuun löytyi varmasti syötävää. Huone oli rauhallisella käytävällä ja henkilökunnan palvelualttius oli mahtavaa sekä heidän iloisuus oli tarttuvaa.

Miinukset: Huoneessa oli kokolattiamatto, josta en pitänyt. Hieman aiheutti nenän tukkoisuutta yön aikana. Huoneessa oli lamppu palanut, mutta en ilmoittanut siitä, koska se ei olennaisesti häirinnyt oloamme.

Plussat: -Corner room with "river view" -Room had electricity and lights -Expansive breakfast buffet -"Toiletries provided" -Ice machine on the same floor as room (stretchjfor positives here)

Miinukset: -The "river view" would have been better if there had been windows in the room. It was difficult to see through the wall that faced the river. -No power outlets in room. This hotel assumes its customers do not carry cell phones and tablets that need recharging. -It is challenging to hold a plate and eat breakfast while standing. The room was overcrowded and there were no seats available. -The hand soap, shower gel and shampoo dispensers all appeared to contain the same liquid with a different color. No bars of soap. Bring your own soap and shampoo for the shower. -No container for the ice cubes. Had to use the single wine glass in the room to hold the ice. -No iron in the room; seems unlikely that travelers would pack their clothes in a suitcase... -Modern business hotel? Falls far short of the mark.

Plussat: The breakfast is impressive! They serve the best breakfast in Norway and it is true! However, the rest of service is just average. They did not change sheets for three days and did not clean very well. The front desk stuff were not really friendly but it could be Norwegian type of friendliness.

Miinukset: If they can clean better and tidy up better that would be more worth the price!

Plussat: excellent breakfast (probably the best I saw in hotels), very good location, friendly staff

Miinukset: Rooms are bit small for 5* hotel (as it is declared on booking)

Plussat: The breakfast was good, but has been better a few years ago.

Miinukset: The room wasn't good, much noise of the trains at night. I had the impression, it was one of the worse room in the backpart of the hotel (booking.com-room?).

Plussat: Location a short walk from attractions. but with rooms looking out on a trafficked road or into other rooms. Noisy when opening windows, and little privacy having windows of other rooms only a few meter apart.

Miinukset: The bed in our room was broken, and made loud squeaking noises at the slightest motion. We discovered that the bedframe had broken and the bed was falling to the floor. We went to the reception to ask for a new room, but they could not help as the hotel was fully booked - although rooms were available via online booking services. Neither were the receptionist any helpful in finding alternative solutions. They could maybe look at it the next day, but not without difficulty ... This is not the response or level of service I would expect. After all, a bed and sleep is the main feature of a hotel room. The next morning we went to the reception again. Still not able to move rooms - and still available rooms via booking services. The bed was fixed with an impromptu repair, which looked very temporary. They did not manage to fix the middle leg of the bed which made the bed sag into the middle. We had to kreep under to put a magazine underneath as support. When checking out - the fault with our room was not registered! I would expect the hotel to suggest a compensation and give us a discount, but the receptionist wasn't aware of the flaw. She immediately offered a small discount, although I would expected a larger discount for such a major flaw. I was set back by the lack of service, and that the hotel hadn't taken proper notice. The bed obviously need further repair or to be changed before being offered to other guests. The breakfast is a draw at the hotel, but I was disappointed this time. The selection was getting empty, but they were not replenishing although an hour remained of service and it was crowded. The hotel should also improve their coffee bar. They use excellent roast from local Jacobsen & Svart, but they manage to ruin the espresso and making it taste like 2nd rate beans. They need to clean and calibrate their coffee maker, and train their staff properly.

Plussat: Fresh juice, machine coffee, breakfast was the best we have ever taste!

Miinukset: The double bed would be bigger.

Plussat: Excellent hotel, great location with outstanding breakfast

Miinukset: No parking

Plussat: Breakfast was excellent Views from room good Location excellent

Miinukset: No compendium or information in the room promised to fix but didn’t

Plussat: Awesome breakfast.

Miinukset: Meals in bar were just okay. Room was noisy because of traffic. Next time I would request a room not on the road.

Plussat: Location

Miinukset: Dinner wasn’t great

Plussat: Location and breakfast

Miinukset: - Room comfort - The unbelievable price of laundry - Because we left early we asked to get our breakfast in a “doggie bag”. I specially asked that the sandwiches will be cheese and vegetables only, but when we got to the airport and wanted to have our breakfast we found out that all the sandwiches were made with fish and we had to throw all of them

Plussat: Hotelli ja huone oli siisti. Ja sijainti oli hyvä.

Miinukset: Auton parkki paika aika kallis, mutta näin on Norjassa.

Plussat: Wonderful location in the city, close to the harbor and close to all the sightseeing places, such as the old town bridge. Direct connection to the airport with an express bus, although a short walk to the central station and taking the train is a lot cheaper. Rooms are good and well maintained.

Plussat: Wonderful location, on the river and close to city centre and restaurants

Plussat: Modern clean room. Really good breakfast included. Great location right on the water. Really comfy beds

Miinukset: We had an internal facing room which was quite strange

Plussat: The staff was very nice. The hotel is in a good location.

Miinukset: High price for an okay hotel. Restraunt not open on time, and no menu displayed, so we ate in town. Our room had a window, which had a view into the lobby, Why???. This just caused noise into the room all night from the lobby. The gym is in the basement, but was not open 24 hours, again, why???. It is in the basement, no noise issue, which the hotel did not care about anyways. The rooms are just blah. It is a hotel trying to be fancy, but falls way short.

Plussat: The staff were all very friendly and welcoming. Customer service is extremely important in hotels, and the staff have all been trained very well. The location was ideal, close to popular restaurants, shops, bars, etc. We had the option to have breakfast from our room (with additional tray charge) which was convenient for our stay. Dry cleaning service was efficient and done the same day, even with a standard service.

Miinukset: The room was much smaller than we expected, and disappointing compared to pictures. The "view" we got was not really as enjoyable as it was from a tiny window. The small room eventually started to feel claustrophobic, especially when you cannot open the window. The decor of the room was that of a 2 or 3* hotel, but the bed and pillows were comfortable. When we requested it, hotel were not able to arrange a taxi pick up from the airport. We had to arrange this ourselves which was surprising for a 4* hotel. After breakfast, room service is not available until after 4pm.

Plussat: Breakfast was great.

Miinukset: The bed, the room.. didn't feel like Radisson

Plussat: Location and breakfast

Plussat: It was fine

Miinukset: Everything was fine

Plussat: All service staff were excellent! The young colored lady at the reception desk was really an angel.

Miinukset: The slow payment device - even by using my SAS-card. "Ventestress"

Plussat: Erittäin hyvät sängyt ja maukas aamupala

Miinukset: Uima-allas olisi kruunannut käynnin

Miinukset: Katosta valui kondenssivettä

Plussat: Erittäin hyvä aamiainen.

Plussat: Amazing place. Staff is super friendly, breakfast is amazing, and on a Sunday checkout is in the afternoon. I can't recommend this hotel highly enough. Absolutely loved my stay

Plussat: Nice hotel in the city center, very good breakfast.

Plussat: Breakfast was great, very nice staff, sustainability is taken care of, the location was great to explore Trondheim, a lot of places to dine out just around the corner

Miinukset: No wardrobe, no shelf in the bath to put utensils, home furnishing/function could be improved with small things

Miinukset: The basic amenities like kettle, locker and iron box were missing. Asked for kettle and they said no.

Plussat: Excellent downtown location, great breakfast

Miinukset: Parking a problem

Plussat: Very great buffet breakfast! This is the second time I stayed in this hotel!

Plussat: Great staff, Good breakfast, amazing location.

Miinukset: The room given to us was not clean but it was quickly taken care by the staff.

Plussat: The breakfast exceeded my expectations, especially because of the very nice and friendly staff. In general, the level of service and the positive attitude in the hotel was absolutely wonderful to experience. Bed was great too - clean and comfortable. Bathroom was nice and clean + updated.

Miinukset: Carpets in the room are always a bit dodgy and I don't feel comfortable walking with my bare feet on these, so I definitely prefer wooden floor or tiles. The fitness room was nicely equipped, but ceiling was too low and it was too small to really have a good workout.

Plussat: Hyvä palvelu, erinomainen aamiainen, erittäin hyvä sijainti

Miinukset: Kylpyhuoneessa lasinen liukuovi

Plussat: Customer care at the reception, room and breakfast was superb

Miinukset: I liked everything

Plussat: Eco-friendly vision of the hotel, super friendly staff (at a reception, waitresses), great breakfast (wide range of delicious bread, fruit, cold buffet,...), location (7-minute walk to the cathedral), time of check-out by 12:00 is very comfortable.

Miinukset: Cleaning up the room could be done more often, every second or third day (cleaning the rubbish bin) instead of every fourth day. A bit noisy room.

Plussat: Nice open air rooftop accessible to everyone.

Miinukset: Breakfast is brought to the door in the morning. It's a sandwich and a small bottle of juice per person. Quality is ok, quantity is not what you would usually expect from a hotel breakfast. Coffee must be bought separately at the reception (20 NOK).

Plussat: Location

Miinukset: The simple breakfest; A sandwich and a 150ml bottle of juice.

Plussat: Very clean dorms and bathrooms. Check-In was easy and the location is perfect.

Miinukset: A kitchen (except for a microwave) did not exist, one had to ask the staffing order to borrow cutlery. There were no power sockets for top beds and in general, the dorms lacked a locker or some room to store ones personal belongings. Breakfast in extra, redundant plastic bags.

Miinukset: No real breakfast! All I got bread with mayo and heavily watered maybe orange juice

Plussat: Terassilta oli hulppeat näkymät ja varsinkin auringonlasku oli hyvin koettavissa.

Miinukset: Aamupala jätettynä ovenkahvaan oli suorastaan vitsi. Tämän pitäisi ilmottaa ennakkoon ehdottomasti!

Plussat: That is no breakfast. This Sandwich without coffee or tea cannot be called breakfast. Also ‚Parkmöglichkeit“ was wrong. There should be a kettle in the rooms or in the basement for the guests to prepare hot water

Plussat: The beds were nice.

Miinukset: Breakfast was really really simple, we stayed two days. The second day we could taste that it wasn’t fresh anymore.

Plussat: Location.

Miinukset: Brekfast

Plussat: What was good? It’s beautiful girl on reception who met us very kindly and with smile on her face, she helped with payment and other. Cuz of it I put the best rating about stuff. And also area is not bad, everything what u need is near: busses, shops, center We had a WiFi connection.

Miinukset: In room have no glasses even for water, have no trash can in bathroom (toilet), 2 towels (1 small 1 big) for 2 persons. Breakfast is surprised me a lot! They put sandwiches and bottle of some drink (seems like a juice, but taste like “yuppie”)package hung on the door handle. And have no wardrobe at all :( have no any possibility to put your clothes somewhere (just on the floor)

Plussat: Sänky siisti.

Miinukset: Huoneessa tahraista, aamupala leipä ja vetinen mehu muovipussissa ovenkahvassa aamulla. Kahvi piti maksaa erikseen.

Plussat: Breakfast... good...

Plussat: The position of the hotel.