Hyannis Lomakeskukset

Plussat: The beds were great. Nice big room. Property is nice. Food at Hearth is good quality. I liked the three parts to pools. Outdoor/indoor wave pool/ indoor lazy river etc. also cool that there are two arcades in property.

Miinukset: The pool areas are frigid. Wave pool and lazy river side The pool water temp is way too cold. I needed to escape to the sauna to warm up. I wasn’t alone. 5 other couples and myself would escape to the sauna to warm up and bump into the each other every time. If the air temp was 85’-88’ , this place would be awesome. Being cold and wet are the worst things to experience at a water park.

Plussat: Water activities

Miinukset: Indoor temperature of the water park is to cold

Plussat: NA

Miinukset: Room had smells. Bathtub was clogged; after we took turns taking showers, the tub was half full! We didn't wash kids as we are concerned about the clogged water. Shower head was not working properly either. All become ridiculous thinking it's waterpark.

Plussat: THE CLEANLINESS AND ALL THE EVENTS PLANNED FOR KIDS

Plussat: The food was delicious! The lifeguards were nice. Kids had fun!!

Miinukset: Waitress started handing my 16yr old son the drinks for the table to pass around. Instead of her doing it. The third drink he spilled it went everywhere taking the second drink with it. She supposedly wiped the table off it was still soaked. The floor had a puddle. She was going to have us just sit there not take care of it. We all 8 of us moved over to the next table. All of that could have been avoided if she had done her job..then we had to keep asking for refills on our soda. We even got charged for the refills. The service by the other kitchen staff that kept serving us was superb! This was my twins 17th birthday dinner. It was the 14th of march my niece paid for the dinner. REBECCA Slovick When I first got into my room when I looked on the bed there was long hairs on top of my bed spread/sheet. I waited in the hall for some one to come by. When I told the person and showed them. I felt like I was being petty. Hey I just paid 300 dollars for one night!! When the person came in to change the sheet. The first thing she did was throw sheet on the floor. Where to you think the hairs went. I was so disgusted!

Plussat: My kids had fun

Miinukset: I had to walk a mile to get to the water park plus the rates were outrageous

Miinukset: Hot tubs are for 14 year olds and older. This was very disappointing for my 7 year old son who loves hot tubs.

Plussat: My family and I came for the Christmas festivities and we were not disappointed! This hotel went above and beyond making your Christmas holiday feel special.

Miinukset: No

Plussat: Water park was clean

Miinukset: We were told that due to the recent corona virus outbreak, extra sanitation precautions were being taken. If what we just stayed in was increased sanitation, I would hate to see what their everyday practices look like. On top of it, being a family oriented resort they may want to do a little bit more to police the undesirables that have taken to using the parking as a place to engage in illegal narcotic activity

Miinukset: The waterpark and everything close by to keep us entertained

Plussat: We were there for the Water park experience but even my 5 year old grandson said he really liked the room, lol.

Plussat: room and the water park and outside pool

Miinukset: room service, should be later than 930 pm and staff should be more pleasant at pm and am, Also i think is a abuse to charge taxes and room service 7 i already pay taxes for the hotel