Hyannis hotellia

Plussat: Tue owner/Manager was as good as it gets.

Plussat: Great location. Very clean and well maintained. We really appreciated all the information given to us at check in regarding places to eat and tours etc. I would highly recommend it to a friend!!

Plussat: The rooms clean! Location was great! Staff very helpful and friendly! Loved our visit and can't wait tongs back!👍👍👍👍

Plussat: Ubication. Near from main street and front harvor

Miinukset: Poor breakfast

Plussat: Bed very comfy and room very clean though decor a little dull. Raj the owner was so helpful and nothing was too much bother for him and his staff. Would detonate lay return and recommend to anyone.

Miinukset: Breakfast was the same all week - a little variety would be excellent but no complaints about what was provided.

Plussat: The owner was the best! So hospitable, and he gave excellent info on the area, including the good spots to eat. The room was super clean, and had pretty much a full kitchen. Breakfast was great, with fruit choices and yogurt included.

Miinukset: nothing

Plussat: Clean, centrally located, nice owners, sufficient breakfast, kitchenette in the room

Miinukset: Nothing really

Plussat: Simplest breakfast ever. Went out to eat afterwards.

Miinukset: Rooms are completely dated and smell bad. Small bathroom, smallest sink I've ever seen.

Plussat: Big rooms!! Great Location to take the boat to marthas vineyard!

Plussat: Raj was great !

Plussat: Very friendly staff, clean rooms, good location.

Miinukset: All was very nice at the Hotel.

Plussat: Close to Hy-Line ferry, lots of restaurants in the area. Can walk to most anything, including downtown. Service good, room clean.

Miinukset: Realizing the hotle is a bit older, some things could be updated. Bathrooms were very old, sink very small in bathroom.

Plussat: Breakfast was wonderful, real eggs! Very comfortable beds and spacious room I did not use indoor pool but looks really nice Great location! Lots to walk to!

Miinukset: Wish each person was given 2 bath towels instead of just 1. My room was on second floor with no elevator. Not a problem for me but something to consider when asking for room.

Plussat: MY HUSBAND AND I LIKED THAT THE HOTEL WAS LOCATED IN WALKING DISTANCE OF THE CAPE COD MEDLEY TENT.

Miinukset: THE HOTEL ADVERTISED THAT THE TV WAS 55" AND WHEN WE GOT TO OUR ROOM IT WAS EXTREMELY SMALLER TV.

Plussat: Friendly staff. Size of the room is OK. Breakfast in the café is good and the staff is super friendly.

Miinukset: Acces with an elevator to the upper rooms.

Plussat: Super clean room, friendly staff, hands on approach by the owner. Really nice experience.

Plussat: It’s Very Clean, Comfy and the Breakfast is a Big Plus!! The Staff was Amazing... We left some of Our Stuff Behind, They were gracious enough to Call Us and then Send it Out

Plussat: The room was very oddly arranged, but very clean.

Miinukset: Breakfast was terrific for a free breakfast. the staff was exceedingly courteous and professional.

Plussat: Great

Miinukset: Nothing everything was great I would stay there again.

Plussat: The staff was wonderful, very friendly and helpful. The room had lots of space and the bed was comfy. The breakfast was delicious with great service and fresh bacon brought to your table!

Miinukset: Wish we would have had more time to spend in the great pool!

Plussat: The rooms are very clean, staff are warm, friendly and knowledgeable about activities in the area.

Plussat: The location

Miinukset: The staff wasn't very warm

Plussat: Highly recommended! Hyannis Inn was s great choice!!! Everybody was very friendly, location was the best to explore Hyannis snd Cape Cod. The breakfast was excellent, staff was very friendly. The rooms were very clean. We will be back.

Miinukset: Nothing

Plussat: The breakfast was excellent.

Miinukset: No Air conditioning in room. Table fan is cheap for the price of room. Lounge was closed.

Plussat: room was ready at 2

Miinukset: the hallways smelled weird and the bed was uncomfortable

Plussat: The staff was very welcoming and accommodating. The hotel was clean and had everything you could need. Parking and Internet were both complimentary. The fitness center and indoor pool were well maintained. We will definitely come back!

Plussat: Nice hotel! Staff was very pleasant, perfect central location, very clean and fresh. Newer Courtyards have larger, suite like rooms and while the rooms in this hotel are very nice, this is an older property and the rooms are smaller.

Plussat: Comfort.

Plussat: Very clean and modern, should be 4 star.

Plussat: Very nice and the employees were great !!!A

Miinukset: No ..everything perfect

Plussat: Location

Miinukset: Fitness center and TV. No on demand movies for kids and no Channel guide on TV So there was no way to know what was on. Forced to scroll thru 10 channels. Seems like an easy fix. Also many hotels in area include breakfast

Miinukset: No complimentary breakfast included for the cost of the room

Miinukset: There were a lot of children unattended running through the halls during the evening. All and all it was an enjoyable stay.

Plussat: The location

Miinukset: Musty smelling room

Plussat: Very new and modern, built with quality products, great food availability. The woman at the front desk was spectacular.

Miinukset: They wash their bedding and clean in scented detergent. Millions of us are allergic or "Chemical sensitive". I was told that I should have called 24 hours ahead of time to request a "hyper-allergenic" suite. The front desk woman changed the sheets.

Plussat: 1. Location - access to Cape Cod venues, shopping, food, pharmacy. 2. Pool was a hit with the kids. 3. It was quiet which allowed for a good night’s rest for kids and parents. 4. Room was clean.

Miinukset: The phone didn’t work for in-house calls (We told the front desk.) and our room keys had to be replaced a few times because they stopped working. These were not huge issues though. Not a big deal.

Plussat: We have stayed here many times. You can't beat the value. The breakfast is full on with many options. Daily free newspaper in lobby. The rooms are very clean and comfortable. The front desk staff are helpful and positive! This is a central location for all things Cape Cod!

Plussat: Yes! Breakfast and room!

Miinukset: No potatoes at breakfast

Plussat: It is a very clean hotel, run efficiently and the staff are great.

Miinukset: The workout room needs and upgrade desperately. I have stayed there many times and for some reason noise is an issue. Not as in the complaints by some people who whine about kids being noisy in the hall at 8 PM - that's to be expected to a degree. But when I stayed someone checked in early AM, and the people were outside yelling to each other over the sound of their running car. It went on for a while,and no one from the hotel asked them to keep it down.If you check in after 1AM and are to ignorant to think others may be sleeping, the the hotel should step in. I should add this isn't the first time late night checks in's have been loud in my stays there.

Plussat: Appearance of the hotel is excellent. Very clean, modern and classy looking lobby area. Rooms were clean and comfortable. Bathrooms (which is usually how I judge a hotel) were great. Large shower. Breakfast was included which is a plus.

Miinukset: Really nothing to complain about. Everything was great.

Plussat: How nice the front desk was

Plussat: Unfortunately, Hyannis, MA has gone downhill. The Courtyard is relatively new and clean. The prices should be less expensive than they are.

Plussat: Everything! Within walking distance to ferry terminal, room was very clean, there was a washer and dryer that we used for no charge and Angie was fantastic - very friendly and helpful for our two-night stay. She is a hard worker.

Miinukset: The bed gave both of us a back ache but that is our only complaint.

Plussat: Booked 3 nts but stayed 2 due to heavy weather forecast for third nt. Refund possible for the 1 nt?

Miinukset: All was very good.

Plussat: No fluffy eggs, bed was terrible. The handrail by our door was very loose and I would consider it dangerous for anyone using it to get to their room especially for me. 252. This was extra difficult because my wife and myself need canes to get around. I reported it 3 times and nothing was done.

Miinukset: The mattress was very uncomfortable.

Plussat: Location

Miinukset: Bo

Plussat: Pleasantly surprised

Plussat: Really clean comfortable room. Staff super friendly. Brilliant location

Plussat: Location and staff.

Miinukset: Hall carpeting is worn.

Plussat: Location

Miinukset: Bath towels inconsistent. Some fluffy some worn out. Facet placement on sinks poor.

Plussat: Beautiful, clean room. Friendly staff.

Plussat: Conveniently located. Staff was very nice and accommodating.

Plussat: Pros: bed was comfy and location was excellent.

Miinukset: Very small room. Bathroom door would not stay open - it literally kept swinging shut. Poor water pressure in shower, and shower didn't drain. AT ALL. WiFi did not work. Towels were dirty. Parking was tight. TV in a weird spot - couldn't watch in bed

Plussat: Location, location, location almost everything is within 10 minute walk and the front desk staff was awesome!

Miinukset: Bathroom had an odor that smelled like a sweaty guy

Plussat: It was comfortable and very clean and had everything needed.

Miinukset: It seemed To me that the rules to remove trash and strip beds may be for time share guests. As a night by night customer, I think it should be more like a hotel where a guest would never be required to do that. That was a bit of a put off.

Plussat: The staff was outstanding and very responsive. The accommodations were not as clean as I would have preferred. Found an old sock when we opened the sofabed. Light switch in main bathroom was dirty. Silverware too. Sofabed uncomfortable, noisy bathroom door and flushing toilet. Pool was great.

Plussat: Amenities available (pool, games and movies to borrow), nice kitchen in room, both rooms nice, living room nice. It was obvious that in warmer months there is a lot of outdoor activity available.

Miinukset: Floor of room above not soundproofed well, could hear kids running around until they went to sleep. Luckily they were asleep while we were so it did not cause too much harm!

Plussat: This was a good size unit for the money. I enjoyed the area. It was clean and had everything that we needed. The heat work fantastic and I enjoyed the fact that the grocery store was right next door.

Miinukset: We are on the bottom floor and anytime anybody walked around on the top floor it sounded like a bass drum. In the end this wasn't a big deal.

Plussat: I love everything about my stay

Miinukset: Nothing

Plussat: The front desk staff was great! Mary checked us in, and she was so helpful and informative. The food at Hearth n Kettle was very good, and priced well. The park kept my boys busy for hours. They really enjoyed it!

Miinukset: Our room has such a strong odor of mildew. I wished I had requested a room change, but from what I read, most rooms smell of mildew. Because of this, we may not return. The lifeguards, are virtually useless!

Miinukset: The customer service at the restaurants could improve a lot!!

Plussat: I took my grandson there for his bday this is my second time here but they did renovation and it's even better now I will return and recommend friends and family to book

Miinukset: No complaints

Plussat: Water activities

Miinukset: Indoor temperature of the water park is to cold

Plussat: NA

Miinukset: Room had smells. Bathtub was clogged; after we took turns taking showers, the tub was half full! We didn't wash kids as we are concerned about the clogged water. Shower head was not working properly either. All become ridiculous thinking it's waterpark.

Plussat: THE CLEANLINESS AND ALL THE EVENTS PLANNED FOR KIDS

Plussat: Huge room lots of activities

Plussat: Very comfortable beds. My mattress was a bit of a distance from the headboard but very comfortable and I have back issues. 9 years in a row and going strong with my granddaughters. We arrive on a Friday (they get to leave school early) enjoy the pool see santa, play in game room, see movies, eat at the restaurant... and then on Saturday we go to the train to Christmas Town in Buzzards Bay and back to hotel for more pool, slides, lazy river, wave pool, outdoor pool with hot tub's! It's great family fun! Don't go if you're looking for a romantic trip.

Miinukset: Very dated even though it's been updated.

Plussat: My family and I came for the Christmas festivities and we were not disappointed! This hotel went above and beyond making your Christmas holiday feel special.

Miinukset: No

Plussat: We were there for the Water park experience but even my 5 year old grandson said he really liked the room, lol.

Plussat: The room was nice. The restaurant good H&K.

Miinukset: My son got hurt in the water park locker room. He was cut, on a piece of broken hardware on the stall door. Life guard helped with wound care but it took 30 min to find a manager. Terrible experience.

Plussat: Fantastic water park and numerous pools and hot tubs

Miinukset: A bit pricey

Miinukset: double bed too small to fit a parent&child. AC would not adjust. Hot and stuffy.TV On demand was not connected. Took 45 mins to fix & too late to start a movie. Breakfast was not free. Error on bill 30 mins to research at check out with an attitude.

Miinukset: Hotel was dated. You could tell it had been around a while....the remodel they did was average.

Plussat: Resturant/bar and pool

Miinukset: Nothing

Plussat: free parking if leaving your car to go to Nantucket

Miinukset: This hotel has a disorganized layout, the area is a bit run down. And the layout of the hotel is awful- buildings not all connected and the need to climb a asmall flight of stairs to get to our room is ridiculous This hotel has a disorganized layout, the

Plussat: Very heavy storm and there was a small drip coming through the ceiling at 5am onto bed. Located to Room opposite and adequate compensation all done in 30 minutes - no ones fault staff were excellent

Plussat: The property is run and maintained like a well oil machine every aspect of our stay was stellar a definite go to hotel when staying in Hyannis

Miinukset: N/A

Plussat: Been a guest in the past and was disappointed at the lack of update to the entire property. I will not be staying again.

Miinukset: TV quality and reception was horrible. My window view was a view of an alley. Hallways were noisy.

Plussat: Outdoor courtyard dining and the dining room was very nice. Good food and nice staff.

Plussat: The work out facility was ginormous.

Miinukset: Light and noise easily came under/through the entry door. The hotel is outdated.

Plussat: I did not have breakfast.

Miinukset: Everything was great. Especially your Staff. I thank you.

Plussat: It was a short walk to everything Main St Hyannis has to offer, but far enough back that the noise didn't follow.

Miinukset: No.

Plussat: Service amenities

Miinukset: The pool is only open limited hours 3-9 pm

Plussat: A clean place

Miinukset: Some of the facilities was close and wasn’t mentioned on the site (pool,bar,restaurant)very disappointing!!

Plussat: Design was very nice.

Miinukset: Not enough towel hooks in bathroom. Indoor pool not open as shown on website.

Plussat: Perfect spacious room. Great comfortable beds. Clean and modern.

Plussat: Convenient

Plussat: Was not aware of breakfast being offered

Miinukset: Really the issue was the holiday and very few people at hotel....

Plussat: New rooms / new building. Cozy spot.

Miinukset: No bathroom or changing area near the indoor pool. No lifeguard, just some creep European guy hanging @ pool. $15 per day parking. Unfriendly slow front desk staff. Hot tub small and old carpet surrounding hot tub.

Plussat: Location

Miinukset: Given a room that took 15 steps to carry our luggage ourselves through the narrow 15 stairs...no ekevator bldg....just awful

Plussat: This place was great all around the staff was nice clean large room

Plussat: Great location.

Miinukset: Hotel has two parts. The tower might be 3 stars, but the old motel style rooms are two stars.

Plussat: Location, clean, friendly staff and reasonably priced for off-season.

Miinukset: Nothing

Plussat: Room decor. The beds could have been a bit better. They were not as padded as I would like them.

Miinukset: We were first put in the oldest building. I have a sensitivity to mold. They moved us to a new building and it was fine. I was surprised to be charged to park as a hotel guest. I never saw a lobby in either building.

Plussat: Parking was included in the room rate when we visited Hyannis in December for the harbor boat light parade. The hotel was conveniently located near the harbor. Hotel was quiet at night.

Plussat:  

Miinukset:  

Plussat: Location, Price

Miinukset: Restaurant was a bit overpriced.

Plussat: Nice location in Hyannis. You still need a car to get to shops. Pools are inviting.

Miinukset: Person at the desk was just all right, not much personality.

Plussat: Location

Plussat: The hotel has a convenient location.

Miinukset: The room was small.

Plussat: Location

Miinukset: I like this hotel

Plussat: swimming pool

Miinukset: room is too small

Plussat: Jacuzzi in the room was amazing. The pool was warm and the place was beautiful

Miinukset: Could us more ice machines other than that it was amazing.

Plussat: Service cleaninsss

Plussat: Very good location, comfortable bed, very kind stuff.

Miinukset: Loud air condition

Plussat: Quiet

Plussat: Location

Miinukset: It was definitely not 3 star. Very standard room not impressed at all