Hyannis hotellia

Plussat: It’s a really nice hotel, clean, beds are very comfortable.

Miinukset: it shows that is in the water and it’s actually not! I booked a room with ocean view and three is no ocean views at all. All you see around is restaurants.

Plussat: Location, clean, friendly staff and reasonably priced for off-season.

Miinukset: Nothing

Miinukset: I was not told or was it mentioned anywhere that you had to pay an extra $20. A night for parking that's not right parking should be included in price you pay enough nightly for the room

Plussat: Convenient

Plussat: location

Miinukset: front desk did not respond to our request for more coffee to be sent to room , or housekeeping just ignored the request

Plussat: HHH was located perfectly for my getaway. Across the street was the ferry for the day in Nantucket. Ptown was a doable ride for a day and Chatham in the opposite direction. Will definitely be a repeat visitor!!

Miinukset: No comments!!

Plussat: A perfect little getaway after from being homebound for months due to Covid-19. Everything was clean and staff was available when you needed them. They didn't enter your room as to keep their distance, and that was fine. If you neede anything you just needed to call and things were brought to you. Loved the decor, all nautical themed and loved the fireplaces inside and out. Nice pool and outdoor window at the pool for food and drink. Hammocks and a huge chess set were great for my teenage sons. There was also a large firepit, however it wasn't on when we were there. The location was great just across the street was the ferry to Martha's Vineyard and fishing charters. My son's spent lots of time fishing at the pier and(catch and release) caught some big fish, so they were thrilled Beautiful views of all the boats, and the fishermen on the pier were so kind and answered all of our questions about their catches and their what life is like on the ocean. There were artisans selling things such as photographs, and paintings and jewelry. Lots of restaurants within walking distance. The Kalmus Beach within a 20 minute walk or 3 minute drive. It was beautiful there lots of seashells and a snackbar. However the restrooms were closed due to Covid 19 Lots of shopping on Main Street also within a 15 minute walk, as was the JFK Museum. We thoroughly enjoyed our stay and would definitely stay again!

Plussat: I was very happy because I had a handicap parking sticker and was right next to the door. Sam and Nick were outstanding. On my last night on the 3rd floor there was a ruckas with kids , they took care of it. I will be gack

Miinukset: It's sad with covid, the food restrictons, but I truly understand.

Plussat: Great location.

Miinukset: Hotel has two parts. The tower might be 3 stars, but the old motel style rooms are two stars.

Plussat: Room decor. The beds could have been a bit better. They were not as padded as I would like them.

Miinukset: We were first put in the oldest building. I have a sensitivity to mold. They moved us to a new building and it was fine. I was surprised to be charged to park as a hotel guest. I never saw a lobby in either building.

Plussat: The location of the property where it was.

Miinukset: I didn’t like the way I was greeted at the front desk when I went in for check-in being there for the first time I was there after four and my room still wasn’t ready till about 530 which was disappointing and also that I wasn’t told that I have to pay $20-$28 a night for parking which is not stated on your website

Plussat: New rooms / new building. Cozy spot.

Miinukset: No bathroom or changing area near the indoor pool. No lifeguard, just some creep European guy hanging @ pool. $15 per day parking. Unfriendly slow front desk staff. Hot tub small and old carpet surrounding hot tub.

Plussat: Walking distance to ferry and two good restaurants.

Miinukset: Room was not arranged well. Inadequate elec. outlets. Bathroom door did not shut and bed linens were ill-fitting.

Plussat: The position of the hotel is perfect for the ferry to the islands right across the road.Also a few restaurants and a lovely coffee shop doing great breakfasts and free wi fi.

Miinukset: o my goodness our first room was so small we could hardly sit down after a meeting with the manager he moved us to a better room.No eating facilities within the hotel which we found very odd.

Plussat: location, attitude of the staff , cleanness of every area of Hotel. I would stay at this Hotel again. .Also has ramps for the Handicap.

Miinukset: Handicap spaces were not in front of the rooms, at least in the area that I stayed. Handicaps spaces were there but was not an easy accessible to the room. Regular car had better accessible to the room.

Plussat: Friendly and helpful staff.

Miinukset: Quite a difference between the hotel pictured on the Internet and the actual physical condition of the property. It isn't very modern. Kind of old motel in reality.

Miinukset: Lack of facilities - The pool was closed and there was no bar or restaurant available. The soundproofing was poor whhich meant the room was very noisy caused by people walking along corridors.

Plussat: The hotel offered a very good location, close to all attractions, including the main town and restaurants.

Miinukset: The rooms and public areas where in need of refurbishing. We had a problem when checking in and finally was given an upgrade, so all my comments are based on this accommodation.

Plussat: Location

Miinukset: Climbing all the stairs to room. not easy, and location of room 243

Plussat: Location was excellent I would definitely be coming back

Miinukset: I didn't like the directions to get around the facility but after the second day I got the hang of it but that was really no big deal. Great place!

Plussat: The front desk staff was great! Mary checked us in, and she was so helpful and informative. The food at Hearth n Kettle was very good, and priced well. The park kept my boys busy for hours. They really enjoyed it!

Miinukset: Our room has such a strong odor of mildew. I wished I had requested a room change, but from what I read, most rooms smell of mildew. Because of this, we may not return. The lifeguards, are virtually useless!

Miinukset: The customer service at the restaurants could improve a lot!!

Plussat: Everything! It was just the perfect place to stay and enjoy alittle getaway with my family. The staff were constantly cleaning and wiping everything down with disinfectant, very friendly, comfortable and clean room, food was excellent. I'm definitely going back. My kids loved it.

Miinukset: I loved everything about the place.

Plussat: I love all the amenities

Miinukset: The cleanliness of the pool

Plussat: Water activities

Miinukset: Indoor temperature of the water park is to cold

Plussat: NA

Miinukset: Room had smells. Bathtub was clogged; after we took turns taking showers, the tub was half full! We didn't wash kids as we are concerned about the clogged water. Shower head was not working properly either. All become ridiculous thinking it's waterpark.

Plussat: I had a great time. My grandson loved it. The staff was friendly except one or two. My room was mold an mildew smelling I was offered to change which I choose not fact that they were closed for months. But I do think each room should be properly cleaned with a vacuum that would suck up water while deodorizing the room from prior guest to help with smell. My A/C unit wasn't properly working had a maintenance person out in minutes to repair. Was also offered to change rooms. I loved the scenery an how they met the needs of social distancing. There pool staff was not to inviting an at times rude considering this is the part you pay to see. But didn't let it stop the amount of fun we had during a pandemic. We ate at restaurants in the area which were all good. I love the shopping areas. I enjoyed I'd recommend with very few warnings.

Miinukset: The staff at the pool areas could've acted a lil happier. An we should have lysol wipes to clean room since there's no cleaning of rooms while pandemic is going on. I went an purchased my own an cleaned my room each day.

Plussat: THE CLEANLINESS AND ALL THE EVENTS PLANNED FOR KIDS

Plussat: My family and I came for the Christmas festivities and we were not disappointed! This hotel went above and beyond making your Christmas holiday feel special.

Miinukset: No

Plussat: Staff is always accommodating to any requests. The food onsite is very good for breakfast and lunch, we left the resort for all our dinners. It was nice and quiet at night, good for getting a nights rest.

Miinukset: There was some undesirable clientele patronizing the property during our stay. The noise level in my hallway was fine but other areas of the hotel where other people in our party were staying was very loud. Strong presence of marijuana being smoked in the rooms. Lots of strange people lingering in places, like the parking lot. Might be a consideration to raise the price point to discourage this type of clientele. The hotel Itself and the staff were amazing but the other people staying here were uncivilized.

Plussat: We were there for the Water park experience but even my 5 year old grandson said he really liked the room, lol.

Miinukset: double bed too small to fit a parent&child. AC would not adjust. Hot and stuffy.TV On demand was not connected. Took 45 mins to fix & too late to start a movie. Breakfast was not free. Error on bill 30 mins to research at check out with an attitude.

Miinukset: Hotel was dated. You could tell it had been around a while....the remodel they did was average.

Plussat: Resturant/bar and pool

Miinukset: Nothing

Plussat: free parking if leaving your car to go to Nantucket

Miinukset: This hotel has a disorganized layout, the area is a bit run down. And the layout of the hotel is awful- buildings not all connected and the need to climb a asmall flight of stairs to get to our room is ridiculous This hotel has a disorganized layout, the

Plussat: Very heavy storm and there was a small drip coming through the ceiling at 5am onto bed. Located to Room opposite and adequate compensation all done in 30 minutes - no ones fault staff were excellent

Plussat: The property is run and maintained like a well oil machine every aspect of our stay was stellar a definite go to hotel when staying in Hyannis

Miinukset: N/A

Plussat: Been a guest in the past and was disappointed at the lack of update to the entire property. I will not be staying again.

Miinukset: TV quality and reception was horrible. My window view was a view of an alley. Hallways were noisy.

Plussat: Outdoor courtyard dining and the dining room was very nice. Good food and nice staff.

Plussat: The work out facility was ginormous.

Miinukset: Light and noise easily came under/through the entry door. The hotel is outdated.

Plussat: I did not have breakfast.

Miinukset: Everything was great. Especially your Staff. I thank you.

Plussat: It was a short walk to everything Main St Hyannis has to offer, but far enough back that the noise didn't follow.

Miinukset: No.

Plussat: Service amenities

Miinukset: The pool is only open limited hours 3-9 pm

Miinukset: Beds were comfortable, but I found hair that wasn’t mines in different spots of the room Bathroom, one of the beds..

Plussat: Price was 25% less than area hotels. All good. I would stay there again.

Miinukset: Cleaner missed our room. We called at 11:00am and requested cleaners. Returned at 4:00pm to find no one had cleaned. We called again. A man in a mask/gloves arrived emptyhanded. He had no towels or sheets, the only thing we asked to have changed. He left.

Plussat: I like that the location of the hotel is near everything i needed. The staff was very helpful and kind.

Miinukset: I was a little disappointed about the breakfast not being hot breakfast. The first room i was assigned to has lots of mosquitoes and i had to move my room. The second room the phone was not working. The room was not clean as i expected.

Plussat: Very friendly staff and good value

Miinukset: The room was very small. Mainly the bathroom

Plussat: The staff are very nice, pet friendly, parking is great.

Miinukset: DO NOT BOOK THIS HOTEL BEFORE CONFIRMING AMENITIES. NO POOL, NO BREAKFAST. Our room had bugs, not cleaned well. We wanted to cancel our reservation, the hotel refused to allow our cancellation. Thankfully we only had 2 nights.

Plussat: Customer service

Miinukset: I found 2 bed bugs in my bed. I had change roomz

Plussat: Location

Miinukset: The towels had holes in then. Some were old and should have been thrown away. The bed sheet had dry old blood stain on them in the corner by the bottom of the bed. The next day, you think they would put clean sheets on the bed. They just made the bed.

Plussat: good location & quiet

Miinukset: small & tight space, no fan in bathroom

Plussat: Hotel employee who work at the front desk was friendly and very helpful. Excellent breakfast and the employee in charge of it is a great model employee. I saw the wonderful job she did. Fast, friendly, courteous, hard worker, kept the place clean. Kudos!

Miinukset: A male staff held the door for me which was polite but when I tried to talk to him, he looked at me with no expression , and walked away. Rude! The room was on the small size, the toiletries were not replaced,ceiling peeling, blood on sheets & 1 case!!

Plussat: The location was good. The facility was very clean.

Miinukset: Breakfast was provided in bags because of COVID. It consisted of a muffin and, sometimes, a piece of fruit. Apparently they ran out of fruit one day. They wouldn’t provide the bag breakfast after 10 am. Seems they could have left the bags out for those who were running late.

Plussat: The marijuana smell throughout the floor was awesome! But it’s from a bunch of guys working for a company that is putting there crew up in this hotel, spending a bunch of money so why would they say anything to them!

Miinukset: the biggest problem was the fact I booked this room for two days and couldn’t take a shower cuz the knob was broke, lady at front desk simply stated “ya that happens all the time” did nothing to correct it, no breakfast, king room I boo

Plussat: We took our grandson here for the weekend. It was a good price, with full breakfast included, and he loved the pool. It's in a good location near plenty of restaurants.

Plussat: Wonderful staff, easy to access, easy check in and check out, clean, safe, centrally located.

Miinukset: Wish we had a microwave.

Plussat: Located with convenient access to many things.

Miinukset: The renovations taking place were far from professional.

Plussat: Leaving to find a clean room with fresh linen

Miinukset: Moved me 4 times because all the rooms had not been cleaned by house keeping

Plussat: the mattress was comfortable

Miinukset: the jacuzzi did not work properly and it was SO filthy

Plussat: Very quiet at night.

Miinukset: A wish they offered a free continental breakfast.

Plussat: The jacuzzi

Miinukset: First night fire alarm went off twice which I know no their fault no microwave no ice no one cleaned the room no fresh linen the next day bed was made with a flat sheet instead of the fitted sheet

Plussat: Great spot in Hyannis. Very clean and nice staff.

Miinukset: Hotel looks good but still needs some updated renovations.

Miinukset: Dirty and not updated like advertised. Pool was completely empty. Spa tub was disgusting and turned the entire tub black after the first use. We did not use it twice. We will not return to this establishment.

Plussat: Looking from the outside I was unsure of the facility. The doors to the building remained unlocked or propped open ( not very safe), and the parking lot had way too many birds. Once I got to the room it was nice, the decor could have been better but everything was fine. I did a walk around and cleaned a bit more, I think it could of used another thorough cleaning prior to my arrival, but I made it work. The worst part was the fire alarm randomly going off in the middle of the day. Other than that it was a good stay and I brought the best out of the experience. Great location for restaurants and sightseeing.

Miinukset: Cleanliness and decor

Miinukset: Cleanliness was not the best, was cheap looking, bathroom had some bugs and jacuzzi tub and shower looked nasty

Plussat: Was close to main st where all the shops are

Miinukset: No working pool The rooms were dirty I received a chemical burn on my back from the whirlpool whatever they used to clean it . Had to constantly call for towels Found old liquor bottles under the bed Just a plain sheet was used on the bed not a fitted sheet Advertised 50 inch tv was not a 50 inch some of the channels had no sound No microwave The fridge did not work properly was leaking water and froze everything that we placed in their

Plussat: Front staff where polite and supportive

Miinukset: The rooms were not cleaned. Toe nails on bed at the first room, second room had a wad of discarded chewing gum next to the phone. We did not spend the night . I was told I would not be charged, but I have been. Very dirty and lack of understand of hospitality standards

Plussat: The Brazilian grill next door

Miinukset: The room had an awful odor when we arrived, it was extremely hot. For the amount paid the rooms should be updated and there not.

Plussat:

Miinukset: I choose this hotel because of the price: $59/night. However, the total bill was $80/night because of an "energy surcharge" for the whirlpool bath in the room. The hotel claims that every room has a whirlpool, so it is not an "extra" and it is deceptive and unethical to inflate the room price in this way.

Plussat: Good location for Main St. shopping and social life. Short drive to Cape Cod Meoldy Tent, beaches and harbor. Motel is aging but my room was clean. Good value for high season weekend.

Plussat: had mights in iron board

Plussat: The room was very beautiful and the breakfast was enjoyable.

Miinukset: the jacuzzi suite leaked all over the floor

Plussat: The bed was very comfortable, the room was very big, the jacuzzi was amazing!

Miinukset: I didn't like the wall paper, and the whole theme of the room. The net curtains were old and worn also.

Plussat: I loved my room the jaccuzi way great and breakfast was wonderful, next time i visit International Inn will be the hotel for me.

Plussat: The location on Main street, Hyannis was perfect allowing us to walk everywhere.

Miinukset: The hotel is currently undergoing refurbishment but no work seems to be going on. The very loud television sets showing constant football in the restaurant certainly put us off going there for dinner

Plussat: In general value for money kind of hotel, on main street.

Miinukset: Had horribily stinking sheets. Will never stay there agian

Plussat: My husband and I like the hot tubs. Myself I like the themes of the rooms they are cute.

Miinukset: My husband and I have been going there for many years and things have changed. We have stayed in many room and I don't think for what you pay for them is worth the money now there are many things wrong in the rooms some time the air conditioners don't work and were dirty inside,there were times the heat didn;t work not at any time did they offer to upgread.

Plussat: Great location and better than last visit with a renovation.

Plussat: Location was close to my delivery point. Room was clean and very comfortable. Breakfast was good although not free but that's not a deal breaker. Will continue to stay at Holiday Inn and Express when possible.

Miinukset: Nothing that would have stopped me from staying again.

Plussat: It was clean, staff were helpful, and was centrally located.

Miinukset: Room was drafty. With the forced air heat it was a temperature roller coaster. Either it was cold or too warm.

Plussat: The Bar was fancy and the pool was pretty.

Miinukset: There wasn’t a microwave in the room.

Plussat: Location

Miinukset: It was definitely not 3 star. Very standard room not impressed at all

Plussat: Quiet

Plussat: The hotel has a convenient location.

Miinukset: The room was small.

Plussat: Anna the lifeguard at the pool was very sweet. She was very passionate about the hotel and her fellow employees.

Plussat: Location

Miinukset: No chairs on deck. Spa tub should have power jets .

Plussat: breakfast was good but we were total rushed out of the dining room because it was close to closing time.

Miinukset: there were a lot of children staying in hotel at the time we were staying we were disturbed more than three times by children knocking on our door and running away, also the family staying in the room next to ours was very loud and disturbing thru the night we were woken several times thru the night and finally gave up sleeping at around 3a.m. not a restful night at all!!

Plussat: This place is awful

Miinukset: Moldy , smelly, dirty, awful, soaking wet carpet in the rooms, multiple rooms I checked (5) rooms and 4 were so bad that I almost had my brothers bachelor party in my car.

Plussat: Good location large facility

Miinukset: To Many rules at the pool. Couldnt use the swimming help items

Plussat: It was great to have meetings and lodging in one property. Staff was incredibly helpful and inviting. And went out of their way to meet my cons and needs.The food was very good and consistent in quality! Great staff!

Miinukset: My room had cobwebs on several areas of the ceiling. There were crumbs on the floor nearest the waste reciprocal. There was no suitcase stand. I had to pull the bathroom bench to use instead. Otherwise, my suitcase and bags would have taken up too much floor space to walk without tripping.There were also long waits in the breakfast area for meals. Lastly, although there was a reading lamp and table, there was no reading chair.

Plussat: Nothing

Miinukset: Unkempt, deteriorated conditions; especially didnt like the markings all along door to our room as it looked like a screwdriver was used to get into the room. Bad ventilation. Would not recommend this place to anyone!

Plussat: Location Close to Main Street

Miinukset: No life guards so couldn't swim out doors The jacuzzi wasn't working The spa had no staff The rooms were smelly ( due to bad circulation)

Plussat: staff was very kind and accommodating

Miinukset: whole resort felt old and outdated, feeling a bit dirty for the price. Things I would expect for well below what I paid.

Plussat: Location!!

Miinukset: Bathroom was not that clean and the shower knob was broken

Miinukset: Paid more for a king but got a double without a price adjustment.

Miinukset: The room was damp and smelled. The door to the patio did not close properly. The floor in the hallway was spongy, not solid, suggesting major issues. Grounds in courtyard mostly weeds. We were in room 357 - would not recommend

Plussat: Location to my venue

Miinukset: Room key didnt work even after recoding it,1hour later I'am still waiting to get into room. Trying to get maintenance to fix door! At midnight employee walking up/down hallway looking for pillows, entering and closing various rooms talking on radio-l

Plussat: location

Miinukset: Property is in disrepair. Mildew smell in room. Grounds Have never been so neglected.

Miinukset: No hot water for a shower in the morning the hotel had very loud visitors and no one around to manage it. The doors was terrible and all the offered was a buffet. The gift shop wasn’t open today you needed something last minute. The beds were super uncomfortable. Will never stay there again

Plussat: Location and security

Miinukset: It is a shame that on St Pat's Day the piano bar was not open. We thought there would be entertainment as it was stated. There was little to choose from for dining.

Plussat: room was ready at 2

Miinukset: the hallways smelled weird and the bed was uncomfortable

Plussat: Nice hotel! Staff was very pleasant, perfect central location, very clean and fresh. Newer Courtyards have larger, suite like rooms and while the rooms in this hotel are very nice, this is an older property and the rooms are smaller.

Miinukset: Breakfast included

Plussat: Comfort.

Plussat: I liked the room

Miinukset: no hot tub

Plussat: Very clean and modern, should be 4 star.

Plussat: Very nice and the employees were great !!!A

Miinukset: No ..everything perfect

Plussat: Location

Miinukset: Fitness center and TV. No on demand movies for kids and no Channel guide on TV So there was no way to know what was on. Forced to scroll thru 10 channels. Seems like an easy fix. Also many hotels in area include breakfast

Miinukset: No complimentary breakfast included for the cost of the room

Miinukset: There were a lot of children unattended running through the halls during the evening. All and all it was an enjoyable stay.

Plussat: Very new and modern, built with quality products, great food availability. The woman at the front desk was spectacular.

Miinukset: They wash their bedding and clean in scented detergent. Millions of us are allergic or "Chemical sensitive". I was told that I should have called 24 hours ahead of time to request a "hyper-allergenic" suite. The front desk woman changed the sheets.

Plussat: 1. Location - access to Cape Cod venues, shopping, food, pharmacy. 2. Pool was a hit with the kids. 3. It was quiet which allowed for a good night’s rest for kids and parents. 4. Room was clean.

Miinukset: The phone didn’t work for in-house calls (We told the front desk.) and our room keys had to be replaced a few times because they stopped working. These were not huge issues though. Not a big deal.

Plussat: I liked the convenience of the location.

Miinukset: I was really disappointed with my stay. I understand that the new normal is to protect us and the workers from COVID 19; however, where does it say that rooms don’t get cleaned daily. I was told when I checked in that there would be a continental breakfast but when I went down on Wednesday morning I was told that the only breakfast available was the coffeemaker in my room. It was a coffee pod and it was horrible. I used my own money and ordered at Starbucks. To be honest I am a Hilton member but tried this hotel for location but was very disappointed in the outcome

Plussat: We liked the comfort and cleanliness

Miinukset: Kids running up and down the hall at night.

Plussat: Staff was friendly and gave great information about the Nantucket ferries

Plussat: It was close to the mall

Miinukset: No gf food

Plussat: It is a very clean hotel, run efficiently and the staff are great.

Miinukset: The workout room needs and upgrade desperately. I have stayed there many times and for some reason noise is an issue. Not as in the complaints by some people who whine about kids being noisy in the hall at 8 PM - that's to be expected to a degree. But when I stayed someone checked in early AM, and the people were outside yelling to each other over the sound of their running car. It went on for a while,and no one from the hotel asked them to keep it down.If you check in after 1AM and are to ignorant to think others may be sleeping, the the hotel should step in. I should add this isn't the first time late night checks in's have been loud in my stays there.

Plussat: I really like the friendly staff and the room was very nice and clean.

Miinukset: The only thing I didn't like there were a lot of kids playing in the hallway late in the night.

Plussat: The shower was amazing

Miinukset: Nope

Plussat: I liked the room, the bed was comfortable. The breakfast service is convenient especially if you are a light breakfast kind of person.

Miinukset: The property is difficult to enter from northbound Iyannough road. Especially if you are not familiar with the neighborhood.

Plussat: Appearance of the hotel is excellent. Very clean, modern and classy looking lobby area. Rooms were clean and comfortable. Bathrooms (which is usually how I judge a hotel) were great. Large shower. Breakfast was included which is a plus.

Miinukset: Really nothing to complain about. Everything was great.

Plussat: I have been to this Marriott a number of times on the way to the Nantucket ferry. It is clean, comfortable and quiet. The staff is good and it feels safe. Sadly, Hyannis has encountered some troubles and it’s not always as safe at night as it used to be. This place is fine.

Miinukset: The hotel is always overpriced. It should be a good $50 cheaper. It’s on a busy street and this is a basic hotel. Again, the services are reliable and the rooms are clean but that doesn’t warrant the rates.

Plussat: Comfort

Miinukset: Nothing

Plussat: Very quiet, very friendly, helpful staff, close to all points of interest. Will difinitely stay again.

Miinukset: nothing to dislike.

Plussat: The staff was very friendly. Room was neat. Nice continental breakfast.

Miinukset: The sheets were a little rough. Lots of bleach... which can be a good thing too.

Plussat: Location was great- your are right in the middle of Cape Cod and so can get to wherever you want to be. A great base.

Plussat: Very friendly helpful reception staff. No problem about ordering take aways, reception staff said restaurants deliver to the room. Have m/wave, ice machine and hot drinks facilities in lobby. Room clean. Definately would recommend this. We had two rooms for our family of six.

Plussat: The staff were very welcoming and helpful. The hotel is easily accessible from the main roads and there is parking near the room. Supplies of bathroom and coffee were generous. The shopping mall next door makes an easy time filler between day and evening activity. A nice touch was to offer computer access for those who did not bring their own laptop.

Miinukset: I did not like the possition of the hotel - it is on a main road with no pavements and far from the port and the beaches. For me personally I selected the wrong place.

Plussat: reception friendly

Miinukset:

Plussat: location,front desk staff,free internet,pools

Miinukset: breakfast room too small

Plussat: Richard, in the reception, was a wonderful host!

Miinukset:

Plussat: Extremely friendly staff at the front desk - great value for money - fine rooms. We´ve been travelling all over the world for 6 months - this was one of the best value for money we´ve got.

Miinukset: No

Plussat: The room was large and comfortable and the staff were exceptionally helpful. Location is not central but is adjacent to a shopping mall (which has its advantages). Local bus service is very cheap and some routes pick up very close to the hotel.

Miinukset:

Plussat: MY HUSBAND AND I LIKED THAT THE HOTEL WAS LOCATED IN WALKING DISTANCE OF THE CAPE COD MEDLEY TENT.

Miinukset: THE HOTEL ADVERTISED THAT THE TV WAS 55" AND WHEN WE GOT TO OUR ROOM IT WAS EXTREMELY SMALLER TV.

Plussat: Super clean room, friendly staff, hands on approach by the owner. Really nice experience.

Plussat: The location for us was key, as we were attending a show at the Melody tent and preferred to find a hotel within walking distance. The staff are friendly and accommodating. The rooms are dated, but clean.

Plussat: The room was very oddly arranged, but very clean.

Miinukset: Breakfast was terrific for a free breakfast. the staff was exceedingly courteous and professional.

Plussat: Room very updated neat and clean. Central location to shops and eateries. Very pleasant breakfast staff

Miinukset: Parking is very tight and full if you arrive after check in

Plussat: - Excellent location - Rooms are very large, comfortable furniture and bedding, clean. MUCH better accomodation than I was expecting for the star rating.

Miinukset: Walls are paper-thin. The neighbors left the TV on overnight, and we got to listen to everything they listened to. If this would annoy you, this is not the motel for you.

Miinukset: Bed bugs

Plussat: Great

Miinukset: Nothing everything was great I would stay there again.

Plussat: The place was really clean, and the staff was friendly and attentive! I ran a small hotel for years and these guys exceeded my expectations. They even let us keep our car parked in their lot after we checked out so we could go get breakfast.

Miinukset: The only thing I would say that I didn't like was the pillows. The mattress was firm, which I personally don't like, but that is what it is - no fault of the properties.

Plussat: The rooms are very clean, staff are warm, friendly and knowledgeable about activities in the area.

Plussat: The location

Miinukset: The staff wasn't very warm

Plussat: staff are very informative on restaurants and place to go. wonderful experience with this hotel!

Plussat: I love everything about my stay

Miinukset: Nothing

Plussat: This was a good size unit for the money. I enjoyed the area. It was clean and had everything that we needed. The heat work fantastic and I enjoyed the fact that the grocery store was right next door.

Miinukset: We are on the bottom floor and anytime anybody walked around on the top floor it sounded like a bass drum. In the end this wasn't a big deal.

Plussat: The staff was outstanding and very responsive. The accommodations were not as clean as I would have preferred. Found an old sock when we opened the sofabed. Light switch in main bathroom was dirty. Silverware too. Sofabed uncomfortable, noisy bathroom door and flushing toilet. Pool was great.

Plussat: Amenities available (pool, games and movies to borrow), nice kitchen in room, both rooms nice, living room nice. It was obvious that in warmer months there is a lot of outdoor activity available.

Miinukset: Floor of room above not soundproofed well, could hear kids running around until they went to sleep. Luckily they were asleep while we were so it did not cause too much harm!

Plussat: Cape Winds was a very nice facility. The condo was clean and very comfortable. The front desk was friendly and they provided us with all the linens we requested.

Miinukset: The lines for the parking spots in the car lot seemed a little close together.

Miinukset: no staff in office for checking out

Plussat: Staff was very pleasant. Location was ideal for shopping. Room was clean.

Plussat: I chose this hotel for it's location right in town so that I could walk to restaurants and stores. I also chose it for the great value of being able to stay in Hyannis in the summer at a very affordable rate. Even though it was in town, it was quiet which was great for sleeping.

Miinukset: I really can't think of anything.

Plussat: They were courteous enough to check us in extra late after we informed them of a late arrival. Very friendly staff, would recommend

Plussat: Location was great.

Miinukset: The bed was extremely firm and VERY uncomfortable.

Plussat: Bed

Miinukset: Wifi wasn't great.

Plussat: Close to busy part of main street attractions and food.

Miinukset: Just small touch up needed Liffle panit here and there. Clean up in some areas

Plussat: Location

Miinukset: No pool

Plussat: Location to downtown

Miinukset: room didnt get cleaned three of the four nights we were there.

Miinukset: Outside appearance

Plussat: Location was great. Lots of towels but no place to hang them.

Miinukset: Stair railings were loose and wobbly. The mattresses made awful noises when you sat on or rolled over on them. That was the worst part. Breakfast was served in a seedy “dive bar”!!!

Plussat: The hotel was nice and it was nicely located on Main Street. Would defy stay next year.

Miinukset: No it was good for what we paid for.

Plussat: The location and the price. It was right on Main Street and an easy walk to shops and restaurants.

Plussat: The Hotel was clean, however the rooms need a little updating. Curtains fallining down and door locks not always working correctly. The staff was willing to accomodate and the hotel was just recently bought by new owners.They are planning on remodeling this winter. Overall not a bad place to stay for the price and location was great for shopping and dining.

Miinukset: No small shampoo or conditioner in bathrooms.

Plussat: Location for Hyannis and access to rest of the Cape very good. Hotel generally run down and very noisy from other clients. Lack of readily available information could have easily been resolved by a short info sheet in the room (such as TV operation, local restaurants, internet security number etc).

Miinukset: Although i would stay there again, it gave me no reason to actively book again.

Plussat: Location was excellent for exploring the area without a car.

Miinukset: Hotel is in serious need of upgrading. Doors and windows don't fit properly, lamps are missing bulbs, the toilet seat had a hole in it, general feel of the room was dark and dingy.

Plussat: Hardly anything

Miinukset: Kind of dumpy

Plussat: It was a good place to stay. Everything was clean and working properly. Great location. Bed was comfy and the service was really nice as well.

Miinukset:

Plussat: the convenience to downtown Hyannis and the Melody Tent

Miinukset:

Plussat: Conveniently located at Hyannis Main Street with plenty of restaurants and shops nearby.

Miinukset: The room was in great need of repairs and new blankets and curtains. The lock on the door required special "tricks" to work.

Plussat: It was clean and the staff was very nice. The saying you get what you pay for is true. The rooms were like a step back in time "60" decor and rough around the edges but for one night it was fine.

Miinukset:

Plussat: The hotel is in a central location making it easy to “do things” without driving.

Miinukset: The hotel needs some updating.

Plussat: The location was great, just opposite the harbour and near to restaurants, boat trips etc. Pleasant , spacious room which was very comfortable.

Miinukset: Weather was fantastic but the outdoor pool was closed.

Miinukset: This was a comfy clean room overlooking the harbor.. Best view around.

Plussat: Great location overlooking harbour. Walking distance to town. Good value for money

Plussat: Nice and clean motel close to the port of Hyannis . Nice staff.

Plussat: Location

Miinukset: Carpet was stained. Otherwise ok.

Plussat: The room was much quieter than expected. Room was adequate, and very clean. Excellent location. Nice view of the harbor.

Miinukset: No mini fridge or iron in room. Theroom's ceiling and the indoor pool could use some sprucing up. A maid was talking very loudly on her cellphone as she passed by several rooms early in the morning.

Plussat: The location was great.

Miinukset: The rooms are laid out poorly. The ice locations were mostly out of ice most of the time. The overall experience is cheap, 1950's hotel. They thrive because of the location.

Plussat: Location

Miinukset: Furniture is worn. Toilet seat missing bolt to secure it. Balcony view as of the busy street a bit pricy as fees weren't included in the advertised price

Plussat: Location was fantastic, right across the street from the harbor and a 10-minute walk to the beach. Beds were nothing special but decent for the price.

Miinukset: Bathroom was humid and dirty, water pressure was bad. Sliding door to the room didn't work properly, even after maintenance came to fix it.

Plussat: Location

Miinukset: Very thin walls can hear everything

Plussat: the location in Hyannis harbor is GREAT !!!

Miinukset: the owners need to invest some money into the place. the bathroom door did not close right, the wifi was difficult and the sliding glass door to get into the room did not lock easily. The screen sliding door did not lock at all !!!

Plussat: The staff was very friendly and courteous. The location was perfect.

Miinukset: Problem with sink pipes; faucet leaks; the configuration of the room was not good; duct tape was used inside of the mini fridge; carpet was dirty in spots

Plussat: They lent us some umbrellas because it was raining and staff was very helpful.

Miinukset: Room is a bit old but overall nice. Bathroom was really tiny, especially for a family.

Plussat: The hotel is old but very clean. They are in the process of updating and painting. Hotel is across the street from the harbor and within walking distance to many good restaurants. Owner is very friendly.

Miinukset: Older facility which needs new paint and the kitchenette needs some updates.

Plussat: Location

Miinukset: Small tv and hard to see tv when laying in bed

Plussat: The room was exceptionally clean. The kitchenette had all the essentials you would need including appartment size stove with oven, microwave, frig, coffeemaker and more.

Miinukset: There is nothing I didn't like, the lovation was excellent.

Plussat: Good clean family run motel in a great location. The proprietor was very friendly, informative and helpful. We only stayed 2 nights but I would recommend this establishment to anyone.

Miinukset: Nothing

Plussat: I grew up coming to The Cape and staying at this hotel. Love the location and having The Harbor right across from us. Staff was so friendly, place was clean, the rooms were great. Will definitely stay here again.

Plussat: Everything! Within walking distance to ferry terminal, room was very clean, there was a washer and dryer that we used for no charge and Angie was fantastic - very friendly and helpful for our two-night stay. She is a hard worker.

Miinukset: The bed gave both of us a back ache but that is our only complaint.

Plussat: This hotel exceeded my expectations. The woman at the front desk was very kind and gave us restaurant recommendations. Our room was very spacious and had very nice furniture. Everything was clean. The free breakfast had good options.

Miinukset: The only issue is that the parking lot is a little tight. We had no trouble getting a spot, though. We didn't even have to drive much because the hotel is right next to Main Street, so we walked everywhere.

Plussat: Location

Miinukset: Bo

Plussat: Pleasantly surprised

Plussat: Rooms were excellent and location was tremendous

Plussat: Really clean comfortable room. Staff super friendly. Brilliant location

Plussat: Location and staff.

Miinukset: Hall carpeting is worn.

Plussat: Great location friendly staff

Plussat: Nicely decorated modern rooms. Nice staff. Great price & great location! Definitely will stay there again!

Plussat: Conveniently located. Staff was very nice and accommodating.

Plussat: Pros: bed was comfy and location was excellent.

Miinukset: Very small room. Bathroom door would not stay open - it literally kept swinging shut. Poor water pressure in shower, and shower didn't drain. AT ALL. WiFi did not work. Towels were dirty. Parking was tight. TV in a weird spot - couldn't watch in bed

Plussat: Location, location, location almost everything is within 10 minute walk and the front desk staff was awesome!

Miinukset: Bathroom had an odor that smelled like a sweaty guy