Sonesta Simply Suites Orange County Spectrum

I really like the feeling of home away from home in this hotel. With the exception of Brenda who is a bit arrogant with a bad attitude, the front desk staff are amazing and accommodating. Fantastic amenities like free washer and dryer, practically a mini grocery store on your honor that you can pay for or have charged to your room. Plenty of parking, relatively quiet and laid back atmosphere. The kitchens are fully stocked with not only the basics but also measuring cup, mixing bowls, extra pot with lid, ceramic cooktop et cetera. All linens are upscale and clean with no stains and not one rouge dark hair (I am blonde) anywhere. Bed had over stuffed sheepskin like mattress cover that was very comfortable. One last thing that is always very important to me... I didn't have to wash my feet before getting into bed, not ever! Now that is clean.

Even with all of the amenities I have listed that I like this is after all a 2-star Hotel and it is a bit overpriced. Further, the 20 percent discount offered through RetailMeNot and other reputable sites of the like, are not accepted at all. I could get no break off the daily rate ever. 2 hours on the phone with IHG and it is still a mystery. Counting on that discount is what finalized my decision to stay here while searching for an apartment. Now I'm just further in debt. my feeling on that is a bait and switch which is the fault of the corporation not the facility. I am currently staying on top of my complaint. The shower head is definitely in need of some maintenance to clear out the hard water so the water flows. On only a few occasions I was disturbed by the loud speaking housekeepers outside my door as well as the banging and hitting the walls while cleaning the room next to me. They need to realize that sometimes people work late and sleep late. For the price it should be respected.