Bahia Chac Chi

The location is really nice considering it’s a 2 min walk with your luggage form the ferry terminal

THIS IS A 2 STAR ESTABLISHMENT!!! Room has stains on towels, beds, and WIFI doesn’t work in room!! AC super loud, as well as the construction that is outside the Bay View Rooms. Please read before you book!! I have traveled all over the world in many different countries, and no where have I ever felt so ripped off! The staff was NOT FRIENDLY! The lady with the short blue/silver hair at the front desk was so rude to us. We are very relaxed travelers and take things as they are, but it was so frustrating to see this place rates as a 4 star and it doesn’t deliver for that at all. Also, with our balcony room there was only one chair outside...very strange that we could sit outside together. When we arrived our room had the AC louder then the construction workers outside. When we asked if this was permanent, they were puzzled that the AC was loud and said they would see what they could do. Nothing. No follow up, no response. We slept with ear plugs it was so loud. (Luckily we didn’t spend much time in the room) Also when we arrived the safe didn’t work. They said they would fix it. They didn’t. The towels had gross stains on them when we arrived as well! If it wasn’t the end of our trip, and we didn’t already spend 125$ for the night, we would have left. The WiFi also DOES NOT WORK IN THE ROOM. It wasn’t just us with this problem, we asked our neighbors too. The WiFi will only work outside the room in the hallway. The breakfast is open until 9am and is included but don’t look for this as a perk. The breakfast is awful, not worth the inclusion and it being free. Some fruit options, with cereal and terrible coffee. I’ve had better breakfast in a hostel.

staff was friendly. fruit was good.

coffee

The location was ok, close to the ferry terminal, the city center and Playa Norte. Room was clean and big enough.

The place is next to the hostel that plays extremly loud music every night, on Saturday till 3 am. It is literally imposible to sleep. Our room was on the 4th floor, facing the pool and under the kitchen where they stryed preparing breakfast at 6 am. That was really noisy again, so maybe 3 hours of sleep. And breakfast only till 9 ama - not the best place to spend your vacation and relax. Not worth the price. So if you want peace avoid this hotel!!!