Jackson hotellit lähellä Casey Jones Village

Plussat: Clean and management

Miinukset: Nothing

Plussat: The rooms were clean an the location was close to restaurants

Miinukset: Poor customer service by front desk agents and very unaccommodating When it comes to guest and satisfying the guest

Plussat: Breakfast very creativelt done in spite of Covid-19.

Miinukset: Can't really think of anything.

Plussat: Bfst location and rooms were okay

Miinukset: I didn't like the fact that the pool wasn't open in the middle of summer and the website didn't state that.

Miinukset: Check in clerk walking around lobby with no shoes or socks on during a pandemic!!

Plussat: Neat, clean and safe!

Miinukset: Everything was great!

Plussat: Big room with comfortable beds

Miinukset: Pool was closed and no exhaust fan in bathroom

Plussat: They had a very nice verity of breakfast items very comfortable

Miinukset: I didn't like that my teenagers couldnt walk threw the hallways on the floors to view how nice the hotel was without being meet by the desk lady that was very very rude to them she also rudely informed us that children aren't aloud to roam the halls mined you my children were 14, 15, and 18 she said it was aginst the hotel policy my oldest had asked her earlier in the day if they had closed the gym and she asked him if he could read ther was a sign on the doors saying ther were closed ..... So the employees they need some new training. And lastly ther maids started cleaning our room as we were takeing our belongings to our vehicles which was at least 45 minutes to an hour till our check out time they also processed to bring our stuff out of the room to us on the bottom floor as if we were forgetting it and I had to tell them that we were not finished get our belongs out if the room .

Plussat: The room was very nice, front desk staff was very helpful. The hotel was well maintained. The bed was comfortable and the room was very clean.

Miinukset: I wish the pool had been available, but they were under COVID precautions.

Plussat: I love the the pool area . Staff is amazing and so friendly. This is the best hotel in Jackson!!!

Miinukset: Nothing its perfect

Plussat: Size of the room and the staff. Room was large with separate sitting area. The staff were very friendly and very helpful. They made the stay a very nice experience.

Miinukset: There was a large sinkhole in the street approaching the hotel, this necessitated the use of an adjoining parking lot as a detour to get to the hotel. Now obviously the sinkhole was not the hotel's fault, and shouldn't be held against the hotel.

Plussat: Very comfortable. Loved the Pillow's

Miinukset: Room could have been ready at our arrival which was 4:30 pm. Check in time was 3pm. I checked the floor the room should have been ready. Staff was cleaning a different room, not ours. After trying to reach the manager, the desk clerk within 10 minutes had the room ready. I’m sure the room was already cleaned because the staff could not have cleaned it In that short time. Will not stay here again!

Plussat: Location and the bed

Miinukset: The woman who checked us in was very rude and I had to fight to get my room after check in time and I was going to a memorial

Plussat: Good location near lots of stores. modern furnishings, comfortable bed

Miinukset: no kleenix in box in bathroom, lobby and elevator not clean, AC in room didn't work great, long wait to get checked in

Plussat: Staff was nice and they allowed us to hang out in the parking lot following our ball games. The boys had a great time!

Miinukset: The bathrooms needed exhaust fans. The whole room seemed damp after showers.

Plussat: It was clean. The person at the desk was kind & friendly!

Plussat: room seemed clean, hallways had smell

Miinukset: hallways smelled bad, bed was older.

Plussat: We didn't have breakfast

Miinukset: That the staff could have told us it wasn't a hot breakfast on sunday

Miinukset: False fire alarm went off at 4am waking me and my one year old son up and it didn’t stop going off until an hour later.

Plussat: Location right off interstate.

Miinukset: no

Plussat: N/a

Miinukset: My room was only cleaned once the 4 days I was there. The key kept not working, I had to get new keys 4 times. They said the pool was open then said it wasn’t open once we were going to it and gave me attitude when we asked why they told us it was

Plussat: Very clean and friendly

Plussat: Location and price.

Miinukset: Lights in living area did not work but I didn't need them.

Plussat: Not A thing did I like. When we got to the hotel the ice machine didn't work and when we got to the room we seen that there was no lamp in the room and that there was only just the one light in the living room overhead so when we woke up Sunday morning th

Miinukset: The door to the adjoining room was open and that's a little scary knowing that somebody had come in there while we were sleeping open the door what we had to park around back what can you get ithe parking space good because of the vehicles that were there

Plussat: Clean and nice staff

Plussat: Location

Miinukset: Carpet dirty, not vacuumed, tear in sheets

Plussat: Location and price

Miinukset: The carpet is old and has a fine dark residue that clings to your feet. Not great with crawling children.

Plussat: Friendly reception staff. Good breakfast. Rooms OK.

Miinukset: Difficult to find -almost surrounded by other businesses. GPS was confused. Hard to get to from road. Was pouring rain - roof was overflowing onto the walkways. Rooms so far from breakfast that had to drive (one of party had limited walking capability).

Miinukset: People hanging out and around

Plussat: House keeping was ghetto as all get out . Loud . And rude and she also looked dirty herself , did t have in a mask . There also is moldy hats been growing for some while in shower on the shower curtain I was rushed to leave in the morning before actual check out time ..... so I wasn’t able to take a photo

Plussat: Fairly cheap one night stay

Plussat: Location, check in and check out process was easy

Miinukset: Room was not clean trash was plied in the corner of bathroom,seen bug in microwave,didn't have a ice machine had to go to front desk and she had a bag of ice from gas station that she pour in a cup and gave me,front desk staff watch you at breakfast

Plussat: It had all surrounding restaurants

Miinukset: First room the bathroom was nasty we had to switch rooms we couldn’t get new towels because they had to wash the ones we gave in order to get them back never got them we had to buy towels at Walmart! They were so ghetto and no customer service at all we had got two rooms sad!

Plussat: the staff.. very clean...and very comfortable

Plussat: The staff was nice. The rooms were clean and comfortable.

Miinukset: The whole place had a very run down feel to it. The knob on the shower fell off the first time we tried to use it and it took three trips to the office to get key cards that worked. We stayed Friday to Sunday and the cleaning staff never came to clean the room or give us clean towels.

Plussat: It was quiet because very little of the rooms were taken, due to construction. Staff were helpful.

Miinukset: The hotel is under construction. The bathtub had paint chipping off. Indoor pool was empty. Breakfast was weak, only cold cereal, old muffins and yogurt offered. But the room was clean and spacious.

Plussat: Even though the hotel was under renovation. Our room was clean and somewhat updated. The staff was great! It is going to be really nice one completed. Also saved the fact that restaurants were right across the street.

Miinukset: We had a non-smoking room that smelled like smoke. Our room phone did not work, we asked to see what time they were going to serve breakfast. We were told they wasn’t going to sever breakfast due to the virus. During our phone call to tell us that they did not have any more rooms while we were already in the room.

Plussat: The pool

Miinukset: The shower head being taped together☹️ it came apart while showering and no one had it fixed and could exchange rooms. So now i have to wash in sink

Plussat: Staff friendly

Miinukset: The air wasn’t working properly

Plussat: Alot of space, comfortable bed

Miinukset: Bathroom door had duct tape and holes. No channel guide

Plussat: Nothing

Miinukset: They called the cops on someone's for no reason the front desk young white girl was rude and very mean

Plussat: I can send pictures! The place was so dirty. On a positive note the staff was friendly, and accommodating

Miinukset: Cleanliness

Plussat: No breakfast

Miinukset: The room that are not used much need be clean especially holidays. My refrigerator had ice build up we unplugged it so the ice could melt. The floor wasn't swept. We didn't inform the staff because we didn't want to move to another room.

Plussat: Clean

Miinukset: No open Windows

Plussat: That i could take my kids swimming at the hotel due to covid-19 many hotels have pools closed but they are one of the few that are open.

Miinukset: the staff is terrible and they changed hotel policy at the drop of a hatch! And I found a used dirty needle in bed side table drawer from the house keeping failed to clean and I had my 1 and 8 yr old daughters in room what if they found that? Rude staff

Plussat: Cleanliness

Miinukset: The $100 cash deposit was not a nice surprise. We were not aware we needed that but when we arrived to check in we had to put down the room deposit.

Plussat: The guy at front desk was very nice

Miinukset: The tv would not work in room nor the room they wanted to switch me too. The bed had top cover on but fitted sheet folded up on bed. Sheets had small holes. The blackout curtain looked like stars with the light shining through the tiny holes all in it.

Plussat: Beds were very comfortable. Staff was very helpful and friendly. We had a cat with us who chose to hide and the staff came in and found him in a very friendly and helpful manner.

Miinukset: Tub/ shower was filthy and since we got in late and were leaving upon wake up, we decided not to use it. Signs of previous occupant were left in room like receipts and clothing tags on floor.

Plussat: No breakfast, good location

Miinukset: Nothing

Plussat: The internet worked correctly.

Miinukset: Made a mistake and didn't select a smoking room but was told right after I paid that would not be changed or fixed by the gentleman at the front desk, the air didnt work correctly went on and off all night had to keep unplugging the unit to make it work again, and all ice machines were out of service.

Plussat: The location was good. Close to the interstate and near a lot of restaurants. There was no breakfast offered

Miinukset: The hotels was very run down looking. The floors were dirty and needed to be swept. One of the rooms had a strong urine smell. There were hairs on the towels in the bathroom. The tv reception was very snowy. I thought maybe it was just a problem in that particular room but we rented two rooms and the reception was bad in both rooms. The ceiling had lots of water stains. The website listed hairdryer and free toiletries. Neither were available in our rooms. No shampoo or anything. When I checked in the lady at the front desk was filing her nails and putting on fake nails. Somewhat of a turn off during the whole Covid situation. She was not friendly or welcoming. But the morning crewmembers were friendly and professional.

Plussat: The air condition was cold

Miinukset: Staff barely spoke English. I had a reservation when I got there my room wasn't available I had to wait on a room even though I booked a reservation. Dogs the staff had to go back and forth to double-check what rooms were clean even though I had a reser

Plussat: The only 2 things I liked about my stay were the price and the lady at the front counter was friendly.

Miinukset: I didn't like the location being tucked away in the back of another hotel. The hotel was old and dirty. My room obviously had not been cleaned. There was makeup on the bed and pillow as well as hair. They just picked up trash and made the bed without changing the sheets. The rooms appeared to have been remodeled by someone with very little experience. The mattress felt like it was about 20 years old...worn out and lumpy. Would not recommend.

Plussat: The price

Miinukset: Out dated everything,drug activity was really bad. our door didn't lock correctly and balcony door didn't lock at all. Room was nothing like expected.

Plussat: Price, but still overpriced

Miinukset: Noisy clientele, noisy doors, thin walls. Stairs were fire doors, but all propped open, no exit signs (when was last safety inspection??) Overall conditions deplorable: hair on floors and on towels, physical plant falling apart equivalent to slum. Entire second floor smelled like someone killed a skunk in their room. Motel very hard to find because entrance was behind two other motels, dark and unsafe. No lobby. People behind desk actually nice and helpful.

Plussat: The young lady at the front desk was nice

Miinukset: Dark halls, weird smell, 6 police cars when we came back from dinner, it just felt weird and unsafe.

Plussat: Nothing

Miinukset: Everything. The room was disgusting. Everything, except the bathroom was awful

Plussat: Good price. Generally clean room and better than expected mattress for a lower-cost facility. Quiet.

Miinukset: Mildew on the shower curtain and very slow drain. Free "breakfast" could barely be called that. Waffle maker batter was so watered down it dripped out when turning maker over and batter would not rise. White bread, small powdered donuts and dry cereal were only other items. Breakfast area not well kept. Sludgy coffee not worthy of an all- night truck stop. We stayed here before and felt it was an adequate value for the money. This stay was not a good value experience.

Plussat: Only the location was good.

Miinukset: Hot water in sink didn't work, didn't come on peroid like it was turnt off, water in tub goes down slow, poor poor selection of breakfast only 2 types of cereal and 3 bananas store bought sunny d yuk.

Plussat: The room was clean

Miinukset: There’s a smell in the lobby and hall ways but didn’t notice it as strong in the room. It wasn’t too bad of a smell though

Plussat: Location to expressway

Miinukset: Very limited breakfast choices

Plussat: Nothing

Miinukset: The lock on our door looked like it had been ripped out at some point. There was a weird mirror behind the bed that looked like it was possibly one way glass. My fiancé and I kept hearing a phone buzz that I can only assume was coming from next door.

Miinukset: Dirty bathroom. Urine still on the toilet seat, only 2 half size towels, dirty shower and shower curtain. Stained sheets, again two half sized pillows on the bed. The room was HOT when we entered, this I am sure was done to save money by the owners and just goes to show how often corners are cut here. No one is at the front desk in the mornings no matter how many times you ring the "bell" Spare yourself a bad experience and stay somewhere else.

Plussat: It was affordable

Miinukset: The comforter was gross. Place needs updating. There was trash in my room when I checked in. Smell of strong cigarette smoke. Reminded me of a cheap motel.

Plussat: That the price is good for the property Mary polite and efficient and it's quiet

Plussat: Very dissatisfied with sad attempt for contentall breakfast

Miinukset: Refused to make anymore coffee....they put out enough food for 3 people....very disappointed

Plussat: I loved it all best stay I had in Jackson tn

Plussat: Convenient location

Miinukset: The beds were very uncomfortable. I do not believe the room was cleaned prior to our check in as there was debris on the floor of the bathroom and a lollipop stick stuck to the lamp on the nightstand.

Plussat: The bed was ok No one disturbed me Once a problem identified, ma I,penance promptly responded

Miinukset: TV remote didn't work properly even with new batteries Cleanliness of outside Ares not properly cleaned daily Some black droppings on sofa not cleaned by personnel Entrance Door had a hole at bottom big enough for mice or bugs to come through

Plussat: It had smoking rooms.

Miinukset: LightbulbS out. Tv didn’t work. Phone cord had to be replaced. Refrigerator leaked. Container that holds tissue rusty. Shower head broken.

Plussat: Breakfast Bar really good. Staff very helpful at all times.

Miinukset: Nothing right now.

Miinukset: The room was clean out the sheets on the bed.

Plussat: Nothing

Miinukset: Everything

Plussat: Located right off the exit the employees were very friendly Ioved my room bed was very comfortable slept like a baby

Miinukset: There wasn't anything not to like great place

Plussat: Nice staff

Miinukset: Not really

Plussat: No breakfast was horrible, and bed was metal scraping..

Miinukset: The price should have been a lot less. At least 40% of what i paid

Plussat: The room was clean.

Miinukset: Hotel employee at the Front Desk did NOT care that our room was 85 degrees and the air conditioner barely worked. He said because we checked in after his employee went home the air conditioner was NOT turned on, would not move us to another room.

Miinukset: People hanging out on the stairs being very unruly. And for the price I could have went somewhere else.. I will not going back there again.

Plussat: Nothing the room was nasty black on white shower mat blood on 1 sheet blanket's had stuff all over them

Miinukset: Not helpful sent me the wrong way to my room