Jackson hotellia

Plussat: Staff was EXTREMELY helpful and accommodating!

Miinukset: No

Miinukset: Lobby and elevators have a terrible odor. Room very small. Beds uncomfortable. Toilet to low to floor.

Plussat: Location and cleanliness

Plussat: New! Hotel was very clean.

Miinukset: Breakfast was not good. Could not eat it.

Plussat: Many restaurants nearby. Property gave a discount voucher for chain restaurant next door.

Plussat: Beds are very comfortable and the check out time was perfect!

Plussat: The breakfast was good. Bacon is always a plus. Good variety. The breakfast guy was also nice.

Miinukset: The oatmeal was very watery. Not good.

Plussat: The room was spacious a very clean it was also very comfortable the bathroom was amazing

Miinukset: The hotel is really nice soon to be a little warm at times probably due to the weather . The free breakfast was a little chaotic it made it more of a variety of beverages I guess they wants to pay $3 for 20 oz.coke

Plussat: The hospitality, cleanliness and the comfy beds.

Miinukset: No hot tub

Plussat: Loved the decor! The shampoo, conditioner and body wash were great. Loved that the toilet flushed quickly and quietly. The mattress was very comfortable as were the pillows. We had a mini suite and loved that we got 2 televisions. Also the sofa was great. The shower stall with the glass doors was really wonderful. Everything was very clean.

Miinukset: The sheets were rough....evidently not a very high thread count. Also, there was a loud clicking noise everytime the air conditioning came on. The breakfast hours were not early enough. Didn't care for any of the breakfast meats. A taller toilet would be nice. Need a towel rack or hook closer to the shower door.

Plussat: Very nice. Modern. Good staff.

Plussat: Easy access off interstate

Miinukset: Nothing nice place

Plussat: Nice property overall. Better than their local competition!

Miinukset: Bathroom could have been cleaner.

Plussat: Great green space outside to run a yellow Labrador.

Miinukset: N/A

Plussat: Very clean and friendly the staff were very helpful and let me park my truck and trailer right out front where I could keep an eye on it from a room the breakfast was awesome very good check-in and check-out with very easy was a very nice day and very comfortable

Miinukset: N/a

Plussat: People were friendly and helpful .

Plussat: Very easy going, clean, and quiet

Plussat: The location was easy to find, clean rooms, super friendly & accommodating staff. We had to extend our stay twice and it wasn’t a problem at all.

Miinukset: I enjoyed the hotel.

Plussat: Location

Miinukset: The bed had some kind of crumbs on it that looked like dried meat. It was not clean. Would

Plussat: Next to Interstate

Miinukset: Pool was dirty and closed. I pick a Hotel with a pool so the family can swim .The hole time we was there we saw no one try to screen the pool.

Plussat: Staff was very friendly.

Miinukset: My room could use some refreshing.

Plussat: I liked the breakfast. It was a little inconvenient with too many trying to serve themselves on the weekend, maybe a different set up or split up? Front reception staff was very friendly.

Miinukset: I didn't like the attitude and the rudeness of the kitchen/breakfast person. She was very rude and closed the breakfast area early on the day we left, closing one of our family members in with her! I'm sure she didn't care, but I was unable to eat breakfast at all that day, due to our tight travel schedule and her unprofessionalism. I don't eat fast food and had non of my regular breakfast items with me from home.

Plussat: Hotel clerk was so friendly and helpful. Tiffany is a good asset for the Hampton!

Miinukset: Nothing

Plussat: Good size room. Easy in and easy out. The breakfast was very good. Slept well. There was nothing noisy to keep us awake. It is our place to stay.

Miinukset: There was nothing really bad. The ice dispenser didn’t work on our floor. But it wasn’t a great big nuisance. All other things were great.

Plussat: only accommodations available

Miinukset: Room smelled terrible Extremely musty

Plussat: Comfortable, clean, friendly

Plussat: We arrived around 2:30AM and had no trouble checking in. The staff were all friendly and helpful.

Miinukset: While the hotel has obviously been renovated to a degree, it still feels old, with wear and tear apparent. Wouldn't keep me from staying again, though.

Plussat: Nice place. Great breakfasts.

Miinukset: Smaller pool with so many guests.

Plussat: The young woman who checked us in was very nice and helpful. The bed was also comfortable. The location is great if someone would take control and manage/update problems.

Miinukset: There were no clean rooms available. Matt the manager was no where to be found and left the young woman to face unhappy travelers. The toilet paper holder was just barely attached, the shower door was not attached at bottom, and there was mold in several spots. Too bad since it could be great.

Plussat: Allowed us to park motorcycle under awning. Very clean and very comfy!

Miinukset: Needs to monitor breakfast area better

Plussat: nothing the frt desk did not know what E- Way was right in frt of the hotel

Plussat: Night staff helpful

Miinukset: Day staff horrible. I stayed 4 days and 3 nights and never got my room cleaned. I was given clean towels, but not a clean room. I took pictures but when I try to enter information on the corp. site my reservation/ stay information mysteriously can't be found.

Plussat: The price was a little pricey, however the facility, staff and all the aminities were fantastic.

Miinukset: Can't think of anything

Miinukset: I had two roome. One was fine, but in the second room, THE SHOWER DID NOT WORK!

Plussat: It was exactly what I needed and easy to find.

Plussat: Large room. Friendly staff

Miinukset: Shower had mold around doors and needed Clorox on tile.

Plussat: Breakfast was yummy, beds comfy and very very clean!!! Great place to stay!!

Miinukset: Nothing!

Plussat: Nice rooms, pool, great breakfast and dwindle attendant.

Miinukset: They were not happy with accommodating my booking rate. There was hair in the bed, on bathroom floor and clothes in closet. When I asked if the room had been cleaned they said it was. No apologies or we will get you new sheets or send someone up. The guy said: I don’t have another double queen only a king. I already gave you a big break on the room. Umm, sorry buddy you didn’t give me a big rack that rate was what I booked it for.

Plussat: Wonderful! Very clean! Very comfy beds! Staff extremely helpful & friendly!

Miinukset: Liked everything

Plussat: The bed was so comfortable

Plussat: The best part was the staff especially the front desk . The hot tub was not working and she fixed it . Breakfast and housekeeping staff were also were extremely friendly .

Miinukset: The pool water was so cold that children were in the hot tub and not using the pool because of the temperature. So a lot of small swarmed the hot tub because it was just warm . Please have pool fixed and hot tub working . Reason why we chose here

Plussat: The place was very clean and updated. Everyone was nice and willing to help if needed. Great beds and the temperature was easy to set so the room stayed comfortable.

Miinukset: Construction in the area threw gps off but I happened to see it from the hwy. Would be nice to have a sign on the main hwy pointing to it.

Plussat: very clean

Plussat: 1st Of All The Staff Christine Was very very rude .....They Charged My Card 3 More Times Than The one

Miinukset: The inside pool was to cold to get in, outside that the stay was great.

Plussat: Rooms and facilities were very nice

Plussat: Love the heated pool. Hot tub was nice and staff was helpful

Miinukset: Pillow case had a hair that was NOT mine. And there was a bug on the comforter.

Plussat: Heated pool and hot tub, breakfast and the beds were comfortable

Miinukset: Dogs aren't allowed

Plussat: Rooms clean and up to date. Breakfast was kept clean while everyone using. No complains

Plussat: Met expectations!

Miinukset: The highway is a little noisey but was able to sleep anyway.

Plussat: Excellent breakfast.

Miinukset: No ice machine on second floor.

Plussat: It's a brand hotel. I stay in certain brand hotels and pay the extra price for a reason. The staff was friendly.

Miinukset: My grandsons floatation device got taken from the room. Sports group checked in third day of stay. No control of the kids. They were running up and down the floors being very disruptive of other guests. Front desk only tried to control the complaints.

Plussat: It's cleanliness

Miinukset: It's my favorite place to stay in Jackson! LIVE IT!

Plussat: Our room was clean. Also, the complimentary breakfast was very good. They kept the serving area very tidy. Food was hot and fresh with a variety of choices. The fruit was excellent and fresh. The staff was very pleasant.

Plussat: I liked the breakfast and the two room suite.

Miinukset: I will ask for a room on the other side of the building. The interstate side was a little too noisy.

Plussat: Breakfast

Miinukset: Everything was great

Plussat: Great staff good breakfast!

Miinukset: Beds ok, sofa bed terrible!

Plussat: Overall, nice room.

Miinukset: Someone’s dirty wash rag was on the shower curtain rod when I pulled the curtain closed. It was very unclean.

Plussat: Everything, think that one was very newly built and it showed.

Miinukset: Not one issue for that one night.

Plussat: The staff was helpful and friendly. I'm talking about everyone from the manager to housekeeping to the kitchen staff. Everyone greeted you and said hi. The premises were extremely clean which increased my comfort value. It showed the staff took pride in their hotel.

Miinukset: The room where the pool is was extremely hot. We had gone down to the pool to cool down but the room was so stuffy it was unpleasant and the water in the pool was very warm. Opening the doors or windows to this room would help correct the heat.

Plussat: Over sold and got us room at Hilton and paid for 2 rooms. Thank you for making it right.

Miinukset: Don't over sell your rooms

Plussat: Everything !

Miinukset: Everything was prefect

Plussat: The breakfast was awesome and the beds where so comfortable . I love the fact that they had a gym to workout in.

Miinukset: I loved everything!

Plussat: I was lied to. Not happy. Customer service is hard to speak with and unless the issue is resolved I will not be using the service again or recommend anyone else use it.

Miinukset: There is an issue here and nothing is being done to resolve it.

Plussat: Room was clean & nice-size (2 queen beds).

Plussat: Clean rooms and friendly staff.

Miinukset: No free breakfast, but for the deal I got, who cares!

Plussat: The room was very comfortable and clean. The bed was excellent and I slept very well, can be unusual for me to sleep away from home. The room had a sofa bed and we had an extra person one night. The fact that the sofa made a bed was very convenient. The housekeeping staff were so nice to make sure we had enough towels and washcloths. I really appreciated that! My traveling companion was my 13 year old granddaughter and she uses two towels for each bath, one for hair and one to dry with. It was also quiet where we were located in the hotel. I hope we can stay there again sometime.

Plussat: the front desk clerk, really went out of her way to provide me with car repair shop information.

Plussat: Breakfast was not included

Miinukset: Breakfast to be included for the price of the room. Hot tub was not working, it was supposed to be included in our amenities

Plussat: Room was clean and area very quiet.

Miinukset: No complimentary breakfast or coffee in lobby.

Plussat: Location and cleanliness.

Miinukset: Bed was weak and non-supportive.

Plussat: Clean

Miinukset: No

Plussat: Big, clean room. Hotel staff friendly.

Miinukset: Nothing.

Plussat: Our room was super nice. Comfortable bed. Very clean. Attractive decor. Nice indoor pool. Staff was friendly and helpful. My family and I had a very pleasant stay.

Miinukset: No complaints.

Plussat: Location to Jackson.

Miinukset: Box spring in desperate need of vacuuming. Highway is really loud. Very little sound insulation so I got to hear all the hallway and neighboring room noise and traffic. Expensive for a basic, uninspiring hotel.

Plussat: Facility was well structured

Miinukset: Water heater going out. They did reduce the price of the stay to compensate or we could find a new hotel.

Plussat: Room service was timed perfectly and was very delicious!

Miinukset: Small amount of mold in the shower.

Plussat: Shower head and hot water.

Miinukset: Stayed on 3rd floor room 315. The carpet in the hallway was very dirty, circled dirty spots, and hall smelled of mold. I called the front desk but no one answered. The next morning I went to the front desk and complained. The 3 night stay was reduced by 25%, but the complaint wasn't corrected the piled up dust beside the refrigerator and on the bathroom pipes ( that you could clearly see) wasn't cleaned during our stay.

Plussat: Friendly staff, free mineral water, apples and cookies

Miinukset: Many stains on the hallway carpet and an overwhelming room perfume scent which made one wonder if there was something to cover up

Plussat: Friendly staff

Miinukset: Had ants in room

Plussat: Bed room was clean

Miinukset: Hall way was very dirty holes in wall not worthy of a 31/2 star and not worth the money paid. They are remodeling and after their done it might be a 31/2 star but not with wires sticking out smoke alarms off the wall and black on the carpet

Plussat: Breakfast was 1 hour late. Extremely cold and that is unacceptable to pay $30.00 for gravy that was cold

Miinukset: Should have called and said late

Miinukset: Needs to be updated

Plussat: Close to location where I was going

Miinukset: Rooms at ants

Plussat: Location

Miinukset: Under remodel a bit dated

Plussat: I liked the comfort of the bed, shower, good access.

Miinukset: The fridge in the room roared all night. Needs replacing. Hotel needs a face lift. Carpets are dirty in halls, around the edges of the room. Ice Maker on 3rd floor is broken.

Plussat: Decent breakfast, beds were comfy, good shower head and hot water.

Miinukset: Not super clean, furniture is old and worn.

Plussat: Quiet, clean

Miinukset: Not ease to locate

Plussat: Nothing in particular

Miinukset: Room smelled of smoking for a nonsmoking room, Main entrance door was hard to open to get in drug on the carpet, latch on door was catching, bathroom door was hard to close, and carpet felt damp

Miinukset: The hotel access is difficult. The bathtub was repaired with duct tape all over it. The toilet constantly leaked. The website said that all the rooms had been updated. This was not the case with our room. Very disappointed.

Plussat: Easy access from highway; Many dining options close by. Nice pool. Good WiFi. Desk clerk very helpful and accommodating; quick and easy check in; Plenty of complimentary coffee; good and hot. Nice linens on comfortable beds and towels were soft and fluffy

Miinukset: Air conditioner old and leaked water onto carpet; didn't notice large wet area until many personal items were wet. Toilet ran off and on all night; toilet seat so loose I had to get screwdriver to fix it; toilet paper holder coming loose from wall; sink would not hold water; no maid service available during our two night stay so beds were unmade, towels were not exchanged; paper products not refilled

Plussat: Location and price

Miinukset: The carpet is old and has a fine dark residue that clings to your feet. Not great with crawling children.

Plussat: The hotel was older but well maintained. The room was spacious and clean. I liked that it had a lounging area, with a couch, chair, desk & chair and a large TV, and a Keurig coffee machine. There was also a good TV in the sleeping area. The bed and pillows were comfortable. We weren't able to enjoy the pool, due to time restraint, but it looked inviting. I would consider staying here in the future, if I'm in the area.

Plussat: The pool was great

Plussat: Room smelled good. But need a Night light leaving bathroom light on was to bright. Also breakfast was good But space of dining room to small friendly courteous staff

Miinukset: Dining g room to small

Plussat: Location, check in and check out process was easy

Miinukset: Room was not clean trash was plied in the corner of bathroom,seen bug in microwave,didn't have a ice machine had to go to front desk and she had a bag of ice from gas station that she pour in a cup and gave me,front desk staff watch you at breakfast

Miinukset: No elevator, no information about this when booking. Bad back and senior citizen. Ruined my stay. Come on, it’s 2019.

Plussat: The hotel is a good price and convenient for what you are getting. The breakfast is nothing special but better than most. Very good spot in relation to the interstate although the GPS wants to take you to the other side of the road...not sure why. Overall a fair deal.

Miinukset: Well it looks a lot nicer in the pics and because of the price expect the typical door hanging open with the creepy looking guy drinking a beer in the aisle way. Once again i wish the address would get you there correctly...probably not a Sure-Stay issue but troublesome none the less.

Plussat: The lady at front desk was amazing

Plussat: Great breakfast, Great place to stay for the money

Plussat: The front desk staff Jason was polite and wonderful at check in. He made sure our rooms were side by side. The rooms were updated and clean. Air conditioner worked well. It is always nice to have a refrigerator. Breakfast was good. Location was great. Restaurants within walking distance.

Miinukset: Beds were a little hard.

Plussat: It was convenient, clean

Miinukset: Breakfast was not good. Gravy was cold and I don’t like egg discs.

Plussat: Easy to get to. Breakfast was standard, waffles very good.

Miinukset: Ask for handicap room, no rooms on ground floor and no elevator. Told only 6 steps to second floor there were 14!!

Plussat: The women behind the desk was very knowledgeable and professional. We travel almost 1000 miles and she greeted us with open arms

Plussat: Location, rooms and continental breakfast!

Miinukset: N/A

Plussat: The price was great!!

Miinukset: The bathroom floor was really nasty! The carpet was very sticky . I’m highly allergic to dust mites. The dust mites were present, because I began to sting. This reaction lasted several days. I don’t plan to stay there again unless it is upgraded.

Plussat: I like the area that I was located in.

Miinukset: I spent 4 nights there& had my room cleaned once.

Plussat: It is a good place to stay

Miinukset: No not at all

Plussat: I mean it was pretty laid back certain nights

Miinukset: Some of the staff are rude and nosey !!

Plussat: Breakfast was ok

Miinukset: There were flies in the room

Miinukset: It smelt old and stuffy, dirty floors.

Plussat: Breakfast was ok

Miinukset: Old and not maintained well - bathroom water damage smell

Plussat: Room was comfortable

Miinukset: The coffee maker in room had parts missing. I couldn't make coffee in the room. The thing holding the coffee was missing from coffee maker. Someone must have thrown it away.

Plussat: The location and the bed were comfortable.

Miinukset: The room was not clean. There were pieces of string and debris in the hallway in front of the door to our room. The tile floors had dirt that I had to use a washcloth to wipe clean where our things would sit. The carpet had areas that didn’t seem to be vacuumed. We had a half used roll of toilet paper with no replacement in the room. We had to go to the desk to ask for a new roll. On the tray holding the plastic drinking glasses, there was a piece of chewed gum that did not belong to us.

Plussat: The bed was comfortable. Plenty of towels and washcloths in the bathroom. Spacious room.

Miinukset: No vent in the bathroom. A hook would have been useful in the bathroom.

Miinukset: No restaurant on property as advertised over priced

Miinukset: room carpet needed a better cleaning under the side tables

Miinukset: Bugs in room, dirty room, had to change room,

Plussat: It was quite, and the bed was great.

Miinukset: The bathroom, the person who did the remodeling!!! The lighting was bad, no place for your shampoo. Nothing to hold onto. The bathroom door drags. They should call the people back and make it right for them.

Plussat: The front desk hostess Sabrina was professional, polite, accommodating and very helpful in answering my questions. The bed and pillows were comfortable.

Miinukset: The dripping water from our window, the mildew and moldy area above our window, the stale dank smell of the room from there being no ventilation, the late housekeeping service, it was after 2:45 p.m and I called the front desk and they actually asked " if we wanted maid service"? The excuses the manager of the hotel made instead of attempting to rectify the situation or offer any apology or compensation. I think there is a serious lack of quality, mimimum standard and customer service because of the location. I am not unreasonable but I do expect a certain level of cleanliness and service. The quality was more motel than Hotel. I was thoroughly embarrassed at having brought my family here. I would not recommend this place.

Plussat: Water on the floor upon entering the room. It never dried up even overnight. This was just a 1 night stay but it could be a problem the floor was very slippery.

Plussat: Awesome and friendly staff, great amenities, comfortable beds, and perfect location.

Plussat: Breakfast was okay. Bed was great.

Miinukset: Nothing

Miinukset: The ashes on the sheets

Plussat: Girl at front desk was awesome

Miinukset: Cleanliness. House keeping missed cleaning the shower. There was a past guest's long dark hairs draped on the shower wall.

Plussat: But very comfortable. Good location

Miinukset: Beds were full size advertized as queen.

Plussat: The bed was like the one I have at home.

Miinukset: Employees looking out for my pet. By

Miinukset: Very disappointed, an lied to about the charges that was on my credit card

Miinukset: The hotel was old, needed to be updated, and had bugs.

Plussat: The location. This was a stopover on a roadtrip.

Miinukset: The whole hotel was damp. Our room smelled musty. The humidity in the lobby was noticeable. Our sheets felt damp.

Plussat: The cleanliness of the bed.

Miinukset: Nope

Plussat: Good breakfast and good location.

Plussat: The house keeping and front desk people were positive and helpful. Check in was easy no problems. The location was great you could walk to Casey Jones village, and had good restaurants within walking distance pool was adequate. Overall good experience

Miinukset: Breakfast was okay, but could have been better. Biscuits were hard sausage seem to be microwaved. Overall for the price not bad at all. House did good job of keeping it stocked

Plussat: Clean room

Miinukset: No exhaust fans in rest rooms. Steam build up was not evacuated.

Plussat: Hallway carpet room carpet was dirty doors did not catch pool and jacuzzi dirty room dirty towels microwave ice holder Brad told me he can give me sheets to change my linen and the room because he don't have time to do it very bad experience

Plussat: The staff was extremely helpful and courteous.

Plussat: The bed was very comfortable and the air conditioning worked very well.

Miinukset: The pool area was right there at the checkin desk facing the parking area with all glass walls. No privacy.

Plussat: Freedom to smoke outside, quite

Miinukset: Dont like the idea of them not excepting cash its sad to punish all for other peoples mistakes. Check in time is crazy, should be closer to 12pm. Suppose to be a large tub in the from the picture they presented and wasn't

Plussat: Indoor pool

Miinukset: Hotel was decent.

Plussat: Nothing. I will never stay at another Baymont ever.

Miinukset: The room was hot and the air did not work correctly. The pictures online showed a Jacuzzi tub instead we got a small bathroom that me and my wife could not even share. The breakfast was cold and tasted was so bad it made me and my wife sick. This was our 17th anniversary, and was the worse by fare. My wife was displeased, and that's something I didn't want to see on an anniversary date. I would have complained, but no one was at the desk. When I checked out the lady sweeping the floor told me to leave the room cards on the desk. That is all that was said to me. This does not make me fill like a valuable customer.

Plussat: It was a good location. the beds were comfortable.

Miinukset: Had to carry cloths up stairs. I got a billing on internet of 69 . dollars and turned out they charged me 129.95 and 99.95. so I got taken for more than I should be paying

Plussat: It was very clean and in a good location and easy to get to and in a quiet neighborhood and all the staff were very helpful

Miinukset: Nothing

Miinukset: The bathroom was nasty and the staffs were not very good at all

Plussat: Breakfast could be better

Plussat: Comfortable and good breakfast. Liked that the indoor pool was in sight of the front desk.

Miinukset: Walls were thin-noisy.

Plussat: Location, right off the highway.

Miinukset: Run down. On one wall the wallpaper behind the paint was wet and pealing off. Trash laying outside rooms.

Plussat: Loved the floors and easy to use shower along with the channel list, clean closet, and great lights. Excellent wifi!

Miinukset: The ice bucket was very dirty and had little knats inside of it. A few stains were left in the tub and there were tiny dry stains on the sheets and couch . There was a bit of an odd odor but was easily fixed with spray(self brought).

Plussat: Great customer service from the Hotel Attendant,.

Plussat: how nice the room looked

Miinukset: Bad rusted steps, poor breakfast. Loud fan, bathroom out of order in lobby, difficult to reach from highway

Plussat: Location iorn and iorning board in rm

Miinukset: Dirty towel... Hair in towels..... No remote in room... Flat pillowd... Tv not connected

Plussat: Good bed. Convenient location.

Miinukset: No protien for breakfast. Gravy was cold.

Plussat: It was in a good location

Miinukset: Tv was out the whole night , and the air didn’t work correctly, the toilet was flooding, not the best.

Miinukset: All night long loud music and cars coming in a out! Pull in stay for awhile and move on! Didn’t sleep at all cause it happened all night long! Trash all over parking lot, at 9 pm you can’t even get into building cause doors locked have to talk to some through a little window!! Not a good impression from start, then they didn’t have room I rented had to go with a different one! Blankets on pull out sofa was nasty and looked like they had been there forever!! I went to look for an outlet behind nightstand and tons of died flies! Very bad experience won’t stay at this location again!

Plussat: Nice quiet place to stay.

Miinukset: We were short on linens second night. Couldn't get microwave to work.

Plussat: 1stfloor room

Miinukset: Thick paint in corners, does not mean clean. Remodel was done cheap

Miinukset: Was waiting to check in for about 30 minutes and no one was up at the front desk. Also it's been over a week since I checked out and they are still holding the booking fee

Plussat: The staff

Miinukset: The room had an overwhelming smell of mold

Plussat: The location and being pet friendly.

Miinukset: The property is dated and there were a few dead bugs in the room.

Plussat: Quiet

Miinukset: This place needs updating, especially the carpet is awful dirty and stained.

Plussat: Clean

Miinukset: Bathroom door needs replaced-paint coming off

Plussat: Large room

Miinukset: A two star accommodation with a rude attendent

Plussat: The staff was friendly and helpful. The location was convenient, and even with its proximity to the interstate (I-40), was relatively quiet.

Miinukset: The carpet was noticeably dingy, perhaps due for updating? The breakfast was adequate but could have used another protein option.

Plussat: The cost was satisfactory given the fact it shows on web there was a pool but it was dry. The staff was unapologetic about it along we asked for a recliner for my wife to sleep in since both hip surgeries makes it hard for to sleep in a bed

Miinukset: The pool was dry and the requested when I reserved the room was not honored

Plussat: Nothing

Miinukset: Everything

Plussat: The room was pretty nicely updatef

Miinukset: The GPS coordinates are wrong. The entrance is not where it says it is and the sign is not visible. After 45 minutes of drivi g around town I called the desk clerk. I found out it was literally across from the gas station where I started my big Jackson adventure

Plussat: Nice bed and sheets

Miinukset: Pool is empty...not working. Hallways are HOT and humid. Used bar of soap in shower. Bathroom is not clean, dirty bathtub. Elevator lurches..you hope you make it to your floor.

Plussat: comfortable bed

Miinukset: Motel needs updating, room had smell from humidity, and pool drained. Breakfast fair

Plussat: Friendly staff

Miinukset: The hotel was run down definitely in need of renovations, breakfast consisted of lots of carbs and no protein except for boiled eggs. If i had seen the hotel before i got here, i never would have stayed here.

Plussat: Staff were nice and room was clean.

Miinukset: Bed was small should have upgraded

Plussat: Did not eat the breakfast

Miinukset: They didn’t clean the room the first day we were there

Plussat: Quiet, clean, and a friendly staff. Other reviewers complained about smells, etc and I didn't have any of those issues.

Miinukset: The room was alot smaller than expected, but sufficient for a one night stay.

Plussat: The breakfast was not good. We chose not to eat. No variety . Fruit was not ripe.

Miinukset: Breakfast

Plussat: Hotel was right off the highway and was in a convenient place for us to stop at for the night.

Miinukset: The man sitting behind the counter said he couldn’t check us in when we walked in. He then went off to search for someone else. Who came and had no idea what she was doing. It took over 30 minutes to check us in and she asked for my name at least 5 different times. The hotel was under renovations and had trash and junk everywhere. The ice machine wasn’t putting out clean ice, and there was no free hot breakfast as advertised. When we went to load up our car the next morning to leave, our key stopped working and there was no one at the desk to assist us in getting back in our room. We pressed the button many times on the desk as requested to no response. I had to look up the number of the hotel and call to find someone to help us. Unacceptable.

Plussat: The people was nice and welcoming

Miinukset: Really nothing everything was good

Plussat: The night Clerk was a very nice young lady and very helpful

Miinukset: This was the dirtiest hotel that I have even been in. Most of the towel were dirty. The carpet was sticky. There were strings of dust hang from the ceiling. The window seat was stained and had holes. The smell was horrible. Do not ever stay here!!

Plussat: The location

Miinukset: Nothing

Miinukset: Did not feel safe in the hotel

Plussat: The room was clean

Miinukset: There’s a smell in the lobby and hall ways but didn’t notice it as strong in the room. It wasn’t too bad of a smell though

Plussat: Good location and for a hotel it was very quiet and clean

Miinukset: Everything was great except the refrigerator didn't work