Jekaterinburg hotellia

Plussat: Breakfast was perfect!

Miinukset: Everything was OK.

Plussat: Hyvä hotelli. Lux-huone hotelli nosti Lux-penthausiin. Loistava!!! Ystävällinen henkilökunta. Taksitilaukset voidan tehdä hotellin kautta ja maksaa lähdettäessä hotellista. Hyvä sijainti jos lento on aamulla. Melueristeet ovat hyvät - ikkunasta näkyy kiitorata, mutta nukkuun hyvin hyvässä sängyssä. Loistavaa aamiainen!

Plussat: Close to the airport, foods.

Plussat: All

Miinukset: Overpriced hotel

Plussat: Hotel is great and staff are very helpful and friendly. Special thanks to Valeriya at the Reception and In room dining!

Miinukset: Price was a little bit high

Plussat: Suoraan terminaalista kulku hotelliin. Ihan perus *** hotelli. Hyvä sänky ja tyyny, lentokoneiden äänet ei kuuluneet huoneisiin.

Miinukset: Olimme perillä 20.30 koko päivän matkustuksen jälkeen ja keittiön piti olla auki, mutta yllätys ei ollutkaan. Saimme puhuttua itsellemme juuri suljettavasta buffesta, mikä oli kylmää ja mautonta. Aamupalalla oli myös melko sekava kattaus, ei leipää eikä juustoja.... Joten nälkä vaan kasvoi, mutta onneksi on vararavintoa vyötäröllä, niin meni hyvästä laihdutuslomasta :)

Plussat: Pieni hotelli, joka osasi asiansa. Kaikki sujui, kaikki oli kaunista ja toimivaa.

Plussat: I've stayed in this hotel several times. I like it because of the central location, proximity to the biggest shopping mall, friendly professional staff, cleanliness, good breakfast, nice restaurant on site

Miinukset: Four stars hotel should provide more towels. The access to the parking/taxi is very uncomfortable and there is no bellboy to help with the luggage on arrival

Plussat: I liked the beautiful romantic style of this boutique hotel, different to the the usual business hotels. Large and quiet room, although facing the main street. Good breakfast buffet, even some champagne was available. English speaking staff. Short distances to shopping mall and city centre.

Miinukset: Nothing.

Plussat: The best hotel in Yekaterinburg, you will find everything you may inside the room.

Miinukset: All was perfect!

Plussat: I loved totally everything. Service, facilities and quality are matching the standards of a 5 star hotel!

Plussat: Staff was very helpful and accommodating!

Miinukset: Everything was great!

Plussat: In general the hotel was good, and met our expetations...reception desk made our breakfast bags ready and handed us since we had to check out very early in the morning!!!

Miinukset: Breakfast was not so good because there was limited choice in the menu ...and coffee machine was not "open-access" type... you had to give your coffee order to an attendant behind the counter...

Plussat: Everything Beautiful, well look after, clean, friendly staff

Miinukset: All good

Plussat: I spent four days at the Palais Royal at the turn of 2019 and 2020. The hotel is located on the outskirts of the city near the airport and offers a very quiet and comfortable stay. Transfer to the city center is no problem. The stay also enriches the neighborhood "Чапаевские бани" = traditional Russian sauna with an interesting offer of services. The hotel is well equipped for your stay. I greatly appreciated the hotel restaurant, which works at the level of hotels of the highest categories. The menu is great, the restaurant staff is perfectly professional and the chef is a magician. Huge thanks for truly gourmet experiences and great staff work. All staff are the pride of the hotel. Everyone I met made my stay very pleasant. Sales manager-Irina, who organized for me the New Year's Eve, waiter Maxim and his colleagues at the restaurant, Receptionist-Ksenia and Agam - Hotel Protection Officer, and all the others who make a great company. Thank you all for a beautiful four days. Staying in the hotel I highly recommend.

Miinukset: I have no negative experience.

Plussat: Staff are very friendly and helpful

Plussat: How clean it was after every day of my stay

Miinukset: A very small blanket which doesn't fit for two.

Plussat: Very clean and comfortable. Kind staff. Good location - across from the big skating rink and near a giant indoor mall with a supermarket. Close to some restaurants but more are about a 15 min walk away.

Miinukset: The breakfast seemed overpriced considering the offerings. We bought food and ate in our room instead. The room provides tea but no coffee. The pool and sauna required a fee.

Plussat: Cosy quiet hotel in the centre of Ekaterinburg just behind the ice rink. Restaurant Khinkalnaya is offer Georgian traditional dishes with Caucasian charms. Room is clean and comfortable.

Plussat: There was staff that could speak English. The cleaning staff were amazing

Plussat: The location of the hotel is perfect; just next to greenwich & quite close to goda 1905. Walking distance to the must-seen places. Comfortable bed. The best thing I believe is the lovely stuff, they helped a lot!

Miinukset: The room has a dusty smell (probably coming from the floor carpet) and windows cannot be fully opened so it is hard to clear the air.

Plussat: The excellence location. Perfect breakfast and an opportunities to have a tea or coffee anytime. There is an air humidifier on the room.

Miinukset: There is noise from outside while opening a window.

Plussat: Breakfast was very average. I think few Russian hotels offer anything special, Chekov is the same. In particular there are not really any hot dishes, ony an offer to warm up the grechka, and eggs and sausages rapidly cooling down. Unimpressive. The location is very good, very near the centre of town and close to several places to eat.

Miinukset: I reserved a "suite". I was allocated just one room that was big enough to hold a round table with four chairs, as well as a decent size bed. Definitely not a suite.

Plussat: Really charming boutique hotel in a great location.

Plussat: Free breakfast was good and filling, it was quiet, the blackout curtains for the night light, the staff was friendly, they held our bags, arranged taxis, and spacious rooms. It was a great stay and we highly recommend staying here.

Miinukset: Nothing!

Plussat: location is fantastic. so much to do just within walking distance. staff was great. i was out of kleenix, staff did not have any either. later that evening i got a knock on our door. it was staff bringing a box of Kleenix. she had gone out and bought me a box of Kleenix. you get that kind of personal service.

Miinukset: nothing to complain about here. it really checked all the boxes for me and the wife.

Plussat: Big rooms and a good breakfast buffet

Plussat: Location is convenient.Receptionist are friendly and helpful. Room is clean and comfortable. Breakfast is delicious. We enjoyed our stay in this hotel.

Plussat: Clean room and all of the facilities. Staff is very helpful and there is a feeling that they try to make a stay comfortable even in very small details.

Miinukset: Nothing really

Plussat: Underground parking, nice breakfast and fair location.

Miinukset: Inconvenient pillows, quite strong smell of cigarettes came from an open window. My subjective overall impression was like everything's basically ok, but not 4 stars. If it was 3 stars, I wouldn't have complained once.

Plussat: Always same quality, warm hospitality... My sweet home in Ekaterinburg.. Teşekkürler, see you next time :)

Plussat: the hotel let us check in a lot earlier

Miinukset: english of the stuff

Plussat: Very central, but in quiet location surrounded by city park

Miinukset: Mattress could be a better quality, especially in a suit.

Miinukset: In order to use wifi, you have to register with your phone.

Miinukset: Level of English could be better.

Plussat: Spacious room, and furbished with taste. A lot of good taste. The luxury of the room has outperformed many 4* and quite a few 5* competitors. And I have seen some in my life. Very good location, and a fantastic view. The hotel is at the top of a skyscrapper, and the view from high above was well worth it.

Miinukset: While the staff I have interacted with was very kind and attentive, their colleagues were letting them down. The previous visitor has left an ashtray with cigarette stubs on the balcony spoiling the pleasure of the view, and it was missed when cleaning the room. The breakfast could have been tastier with salt and pepper too.

Plussat: Modern building nice room with view.

Miinukset: Staff not that helpful. Entrance not easy to find.

Plussat: Excellent location, Nice view in room, kind staff, low price etc.

Miinukset: Staffs were not good at English.

Plussat: Location, breakfast in the room

Miinukset: Extremely hot, had to sleep with open window in January! Yet, the water in the bathroom was cool.

Plussat: Very friendly and helpful staff, very comfortable room, good location.

Plussat: View location clean rooms

Miinukset: Food food food is so bad

Plussat: Nice view from the 16th floor, good breakfast delivered to the room, spacious room

Miinukset: We found the hotel very hard to find, but once you found it the location is very good The receptionist was very friendly but did not speak English.

Plussat: This hotel is awesome! And I really mean it! Staff Ladies so nice and helpful. We ordered our breakfast from varieties of food, you can order one or all of it, and it will be deliver to your room by time you asked. Our room was very speciose with sleeping zone, living zone, eating zone and huge closet! We stay in many nice hotels in all over Europe, but this one is stand out! And you can't beat the price!!! Thank you!

Miinukset: Very high price for laundry service...

Plussat: More than 4-star! Try their Tirsmisu dessert!

Plussat: Pool and Spa is the only bright side of this place.

Miinukset: The location is really bad. Traffic in the morning, can't really get to the city. If you going to airport one have to drive 6 km for u-turn.

Miinukset: View on the highway was disappointing.

Plussat: Friendly staff, courteous and helpful. Beautiful location.

Plussat: Breakfast was really good. Plenty choice of meat and cheese. Waiters friendly and working fast. Manager Daria was really helpful and left a very positive impression. Bellboy , who brought us new reactivated room keys for late check out, unfortunately I cannot remember his name, was so friendly and nice. I wanna say them big THANK YOU .

Miinukset: We had celebration and asked room-service bring 3 glasses. The guy brought only 2.When we asked bring 1 more, he replied: You ordered just 2.No I will not.I have other orders.Even it is busy time for the room service, It is not the way to replay the guests and creat such bad image of the hotel.In our check in time we’ve been informed that our room including breakfast. Receptionist told us how to go to the restaurant in the morning and what time we have to be there.Next day during our breakfast, hostess told us that it was a mistake and breakfast is not including and we have to pay upon check out. Hereby hotel made a mistake and instead of smooth it , they let the guests feel awkwardly. As we had an appointment in hotel’s spa center at 3 pm we called reception to extend our stay until 3. We booked king suite room and basically late check out is complimentary for such kind of rooms everywhere in the world. But here reception refused to extended our stay in very unprofessional way. She told us that we have to leave maximum at 1pm. When we request to get at lest dry robes as all of them were wet after the pool , receptionist replied that it will be chargeable! So guest using hotel’s facilities such as hamam, out and indoor swimming pool. There is no way to get in there without rob. There is no way to dry the robe In the room and no way to exchange and get dry one without extra payment ! Finally manager Daria did her best to satisfy the guest.She managed the breakfast issue and sent us dry robes.But it is ridiculous that only one person know how to deliver service .The rest of the staff need a proper training. They give impression of whatever but professional .

Plussat: Reception staff! Both girls (Maria and Maria) were truly hospital and nice! Cafe “Sukhogruz” is a good place to spend time while nearby the hotel. Finally, Spa. Yes, it’s good and this is the reason of the stay.

Miinukset: 1. Old room with dirty carpet, broken socket 2. Too expensive for this hotel. Hotel is rather 3 star... and you realize that the only reason to return is to visit Spa, while you wouldn’t like to return to that awful room. 3. Loud music from other rooms in hotel and you won’t fall asleep soon. 4. Poor breakfast. If you want to try different food then you’d better come early.

Plussat: Nice spa, clean rooms, forest walk

Miinukset: Location is good but the access is bad - it takes 3 times longer (time and distance) to get from the hotel to airport comparing to airport to hotel. There is no airport shuttle, though the hotel has it's own bus and not far from the airport. The services at the restaurant and bar are very slow despite the low amount of the guests. The road side rooms are noisy.

Plussat: The hotel and its facilities are great value for money, the spa is spacious and well maintained.

Miinukset: It would be nice if the park area around was a bit bigger and more developed.

Miinukset: No heating, no hot water

Plussat: Staff were very helpful and I was staying on the quiet side at the back

Miinukset: No bath in the suite which I booked

Plussat: The location is good

Miinukset: There was no tea/coffee the next day. When we asked the reception desk, they told us that this is only served when you check in.

Plussat: Cosy and comfortable Good Breakfast Big rooms

Miinukset: Small and boring lounge/lobby

Plussat: This hotel not only met but by far exceeded my expectations. It is definitely one of the best hotels I have ever stayed in. First - the location is amazing, right in the centre of Yekaterinburg, on the bus from the airport to the railway station, in the walking distance to all the major sights and other important places in the centre. There are also restaurants and shops around (and a small shop in the hotel itself). Second - the rooms are beautiful, very clean and cosy. I had a room on the 6th floor with the view of the skyscraper Vysocky. The room was very modern and had a fridge and a coffee/tea making facilities as well as various bathroom necessities (tooth paste, bathrobe). It is quite unusual, at least in Europe, to find all that in a 3star hotel. Third - the staff at the reception were really nice and helpful. They were always ready to help (arrange the taxi etc.). Fourth - the breakfast was very good and there was a variation from one day to another (though I regretted the variation meant there were no "syrniky" on some days, as I liked them a lot). All in all, I have to say, I was really impressed by this hotel and would definitely choose it again for the next stay in Yekaterinburg (which, by the way, is a very nice city).

Miinukset: My only regret is that I had to leave.

Plussat: It was unbelievable magnificent view from our HUGE window in the room!!! Location is perfect!!!! Breakfast is very very testy and and you can choose many options!!!! Highly recommend for all visitors especially couples and just married!!!

Miinukset: nothing

Plussat: Amazing view and comfortable rooms. Perfect and comfortable bed

Miinukset: We couldn’t connect to WiFi

Plussat: Amazing view!! Breakfast was delicious: fresh squeezed orange juice and honey straight from the bee hive. A few blocks from the All Saints Church and the waterfront.

Plussat: The view was sensational and the apartment very comfortable.

Miinukset: The staff were very polite but a little stiff and indifferent. We were rushing to make a tour and the employee would not allow me to take my fruit cup from my breakfast to finish in my room while I waited for my husband to change. Seemed silly as they would have to throw it out now anyway. Family and small hotel business staff are more personal and relaxed. However this was not a big deal as is common in large establishments.

Plussat: Best View!! Meditation!

Miinukset: Staff here speaks poor English, only receptions speak english, curttons don't cover the lights, paid water in house, breakfast was really simply compare to other 3-4 star hotels in town, the only good thing is it's location and it has a very good view of the city

Plussat: The view is, of course, a huge bonus. Staff are very well trained and friendly, breakfast was great as well.

Miinukset: The lift system is annoying, but understandable