Jekaterinburg hotellia

Plussat: Hyvä hotelli. Lux-huone hotelli nosti Lux-penthausiin. Loistava!!! Ystävällinen henkilökunta. Taksitilaukset voidan tehdä hotellin kautta ja maksaa lähdettäessä hotellista. Hyvä sijainti jos lento on aamulla. Melueristeet ovat hyvät - ikkunasta näkyy kiitorata, mutta nukkuun hyvin hyvässä sängyssä. Loistavaa aamiainen!

Plussat: Close to the airport, foods.

Plussat: All

Miinukset: Overpriced hotel

Plussat: The relaxed atmosphere at the hotel, the friendliness of the staff and the quality of the rooms. After a long journey it was good to have a swift check-in process with attentive staff

Miinukset: There is nothing I did not like. Food was good, rooms are clean and very comfortable and the location is perfect for me as my job entails working at the airport

Plussat: Hotel is great and staff are very helpful and friendly. Special thanks to Valeriya at the Reception and In room dining!

Miinukset: Price was a little bit high

Plussat: Pieni hotelli, joka osasi asiansa. Kaikki sujui, kaikki oli kaunista ja toimivaa.

Plussat: I've stayed in this hotel several times. I like it because of the central location, proximity to the biggest shopping mall, friendly professional staff, cleanliness, good breakfast, nice restaurant on site

Miinukset: Four stars hotel should provide more towels. The access to the parking/taxi is very uncomfortable and there is no bellboy to help with the luggage on arrival

Plussat: I liked the beautiful romantic style of this boutique hotel, different to the the usual business hotels. Large and quiet room, although facing the main street. Good breakfast buffet, even some champagne was available. English speaking staff. Short distances to shopping mall and city centre.

Miinukset: Nothing.

Miinukset: the bedding was filthy dirty. It seems that the bedding had not been changed after the previous person had left.

Plussat: I loved totally everything. Service, facilities and quality are matching the standards of a 5 star hotel!

Plussat: I said that the Bed was too soft but the Pillows were great! We were given a selection of many different Pillows to try out.

Miinukset: The Bed was too soft but I can live.

Plussat: The location of the hotel is perfect; just next to greenwich & quite close to goda 1905. Walking distance to the must-seen places. Comfortable bed. The best thing I believe is the lovely stuff, they helped a lot!

Miinukset: The room has a dusty smell (probably coming from the floor carpet) and windows cannot be fully opened so it is hard to clear the air.

Plussat: Breakfast was very average. I think few Russian hotels offer anything special, Chekov is the same. In particular there are not really any hot dishes, ony an offer to warm up the grechka, and eggs and sausages rapidly cooling down. Unimpressive. The location is very good, very near the centre of town and close to several places to eat.

Miinukset: I reserved a "suite". I was allocated just one room that was big enough to hold a round table with four chairs, as well as a decent size bed. Definitely not a suite.

Plussat: Really charming boutique hotel in a great location.

Plussat: Free breakfast was good and filling, it was quiet, the blackout curtains for the night light, the staff was friendly, they held our bags, arranged taxis, and spacious rooms. It was a great stay and we highly recommend staying here.

Miinukset: Nothing!

Plussat: Very friendly and helpful staff, cozy and clean room.

Plussat: location is fantastic. so much to do just within walking distance. staff was great. i was out of kleenix, staff did not have any either. later that evening i got a knock on our door. it was staff bringing a box of Kleenix. she had gone out and bought me a box of Kleenix. you get that kind of personal service.

Miinukset: nothing to complain about here. it really checked all the boxes for me and the wife.

Plussat: location and facilities were excellent

Miinukset: free parking would have been nice

Plussat: Perfect convenient location Great and friendly staff Excellent service Very comfortable room Fantastic view

Miinukset: Everything was perfect, nothing I would want to change.

Plussat: Staff was very helpful and accommodating!

Miinukset: Everything was great!

Plussat: In general the hotel was good, and met our expetations...reception desk made our breakfast bags ready and handed us since we had to check out very early in the morning!!!

Miinukset: Breakfast was not so good because there was limited choice in the menu ...and coffee machine was not "open-access" type... you had to give your coffee order to an attendant behind the counter...

Plussat: Everything Beautiful, well look after, clean, friendly staff

Miinukset: All good

Plussat: Staff are very friendly and helpful

Plussat: Location was excellent. In walking distance of the metro, shopping and major attractions. The staff were very helpful and pleasant. I would stay there again.

Plussat: Nice hotel with everything you need for a comfortable stay, the price makes it a really good option when comparing to other hotels of the same category. It has a fitness studio very functional.

Miinukset: Both the drainage of the shower and the sink were blocked. I report this on the second day of my stay but they couldn’t fix it on time (I stayed 3 nights, 4 days).

Plussat: Room had a safety deposit box. Very comfortable, quiet, friendly staff at front desk spoke good English.

Plussat: Nice and clean

Miinukset: Terrible coffee at breakfast and no plain yogurt or kefir

Plussat: Everything was good. Beautiful view on the church. Excellent location directly on the metro, short walk to the very centre of town. Bed comfortable, cleanliness exceptional.

Miinukset: I can't recommend the breakfast. The choice is rather poor, very little fruit, no jam (except for a weirdly sweet jelly) If you order porridge from the kitchen, it will come very late or very watery. Staff at breakfast and elsewhere are professional, but don't appear very friendly or hospitable. One of the staff members passed me by in the hallway most mornings and never greeted or even acknowledged me. I can live with that, but if you're in the hospitality business...

Plussat: Breakfast was simple but not offering that many vegetarian options. Lot of warm dishes and meat that in my opinion were not so suitable for breakfast. Room was spacious and common areas clean.

Miinukset: The rooms were not perfectly soundproof - I could hear my neighbor talking pretty loudly and also tv's noise was sometimes bit disturbing. Also the water had a special smell both in the shower and wash-basin which did not feel comfortable.

Plussat: All well except the toilet

Miinukset: the toilet was outside the room. The rest was very good.

Plussat: I had several problems arriving in Yekaturinburg from Ufa but the owners were very understanding and even came to meet me at 3am to let me in and show me around. Place was spacious, very clean and with everything I needed.

Miinukset: Small points really but the curtain was far too small for the window and so I was awaken very early every day by the sun streaming into the room. The shower didn't always have hot water either which was sometimes a bit uncomfortable.

Plussat: The room is located close to the center and train station, across the stree is huge department store.

Miinukset: The washroom is outside

Plussat: The hotel is placed in a business class condominium, its a comfort, high-security area

Plussat: Huge room and bathroom. Everything was clean. It has a washing machine. They are not fluent speaking English but they did their best to communicate with you

Miinukset: Nothing in particular. To say something it has the disadvantage that they give you elements for eating but there is not place to wash them

Plussat: Comfortable

Miinukset: Pretty hard to find

Plussat: good location, clean apartment

Miinukset: the lady speaks only russian, luckily there was a person with us who spoke Italian and Russian, otherwise without google translator is difficult.

Plussat: Really nice breakfast! Our room had a massive balcony too. Added bonus!

Plussat: Nothing special

Miinukset: Nothing special

Plussat: Perfect stay. The food menus are delicious for the price. I highly recommend this hotel.

Miinukset: Nothing

Plussat: Location is convenient.Receptionist are friendly and helpful. Room is clean and comfortable. Breakfast is delicious. We enjoyed our stay in this hotel.

Plussat: Clean room and all of the facilities. Staff is very helpful and there is a feeling that they try to make a stay comfortable even in very small details.

Miinukset: Nothing really

Plussat: Underground parking, nice breakfast and fair location.

Miinukset: Inconvenient pillows, quite strong smell of cigarettes came from an open window. My subjective overall impression was like everything's basically ok, but not 4 stars. If it was 3 stars, I wouldn't have complained once.

Plussat: Spacious room, and furbished with taste. A lot of good taste. The luxury of the room has outperformed many 4* and quite a few 5* competitors. And I have seen some in my life. Very good location, and a fantastic view. The hotel is at the top of a skyscrapper, and the view from high above was well worth it.

Miinukset: While the staff I have interacted with was very kind and attentive, their colleagues were letting them down. The previous visitor has left an ashtray with cigarette stubs on the balcony spoiling the pleasure of the view, and it was missed when cleaning the room. The breakfast could have been tastier with salt and pepper too.

Plussat: Modern building nice room with view.

Miinukset: Staff not that helpful. Entrance not easy to find.

Plussat: Excellent location, Nice view in room, kind staff, low price etc.

Miinukset: Staffs were not good at English.

Plussat: Location, breakfast in the room

Miinukset: Extremely hot, had to sleep with open window in January! Yet, the water in the bathroom was cool.

Plussat: Very friendly and helpful staff, very comfortable room, good location.

Plussat: View location clean rooms

Miinukset: Food food food is so bad

Plussat: Great view, modern comfort, helpful staff, excellent location for exploring Yekatrinburg.

Plussat: Nice view from the 16th floor, good breakfast delivered to the room, spacious room

Miinukset: We found the hotel very hard to find, but once you found it the location is very good The receptionist was very friendly but did not speak English.

Plussat: This hotel is awesome! And I really mean it! Staff Ladies so nice and helpful. We ordered our breakfast from varieties of food, you can order one or all of it, and it will be deliver to your room by time you asked. Our room was very speciose with sleeping zone, living zone, eating zone and huge closet! We stay in many nice hotels in all over Europe, but this one is stand out! And you can't beat the price!!! Thank you!

Miinukset: Very high price for laundry service...

Plussat: More than 4-star! Try their Tirsmisu dessert!

Miinukset: View on the highway was disappointing.

Plussat: SPA + Food + Lake room view + good employee

Plussat: Friendly staff, courteous and helpful. Beautiful location.

Plussat: Breakfast was really good. Plenty choice of meat and cheese. Waiters friendly and working fast. Manager Daria was really helpful and left a very positive impression. Bellboy , who brought us new reactivated room keys for late check out, unfortunately I cannot remember his name, was so friendly and nice. I wanna say them big THANK YOU .

Miinukset: We had celebration and asked room-service bring 3 glasses. The guy brought only 2.When we asked bring 1 more, he replied: You ordered just 2.No I will not.I have other orders.Even it is busy time for the room service, It is not the way to replay the guests and creat such bad image of the hotel.In our check in time we’ve been informed that our room including breakfast. Receptionist told us how to go to the restaurant in the morning and what time we have to be there.Next day during our breakfast, hostess told us that it was a mistake and breakfast is not including and we have to pay upon check out. Hereby hotel made a mistake and instead of smooth it , they let the guests feel awkwardly. As we had an appointment in hotel’s spa center at 3 pm we called reception to extend our stay until 3. We booked king suite room and basically late check out is complimentary for such kind of rooms everywhere in the world. But here reception refused to extended our stay in very unprofessional way. She told us that we have to leave maximum at 1pm. When we request to get at lest dry robes as all of them were wet after the pool , receptionist replied that it will be chargeable! So guest using hotel’s facilities such as hamam, out and indoor swimming pool. There is no way to get in there without rob. There is no way to dry the robe In the room and no way to exchange and get dry one without extra payment ! Finally manager Daria did her best to satisfy the guest.She managed the breakfast issue and sent us dry robes.But it is ridiculous that only one person know how to deliver service .The rest of the staff need a proper training. They give impression of whatever but professional .

Plussat: Reception staff! Both girls (Maria and Maria) were truly hospital and nice! Cafe “Sukhogruz” is a good place to spend time while nearby the hotel. Finally, Spa. Yes, it’s good and this is the reason of the stay.

Miinukset: 1. Old room with dirty carpet, broken socket 2. Too expensive for this hotel. Hotel is rather 3 star... and you realize that the only reason to return is to visit Spa, while you wouldn’t like to return to that awful room. 3. Loud music from other rooms in hotel and you won’t fall asleep soon. 4. Poor breakfast. If you want to try different food then you’d better come early.

Plussat: Nice spa, clean rooms, forest walk

Miinukset: Location is good but the access is bad - it takes 3 times longer (time and distance) to get from the hotel to airport comparing to airport to hotel. There is no airport shuttle, though the hotel has it's own bus and not far from the airport. The services at the restaurant and bar are very slow despite the low amount of the guests. The road side rooms are noisy.

Plussat: The hotel and its facilities are great value for money, the spa is spacious and well maintained.

Miinukset: It would be nice if the park area around was a bit bigger and more developed.

Miinukset: No heating, no hot water

Plussat: Very central location in Yekaterinburg, right on main thoroughfare, Lenina Prospeckt, ease of travel in every direction. Tram and trolley bus stations nearby. Good restaurants and coffee shops very close. Museums and historic Cathedrals in easy walking distance. Air conditioning and air filtering was excellent.

Miinukset: Ventilation in bathroom, mirror steamed easily, could be rectified with a small exhaust fan. Tap water quality, recommend visitors drink from bottles supplied.

Plussat: The location is good

Miinukset: There was no tea/coffee the next day. When we asked the reception desk, they told us that this is only served when you check in.

Plussat: Breakfast was very good, almost the best on the trip, with a good choice and excellent coffee. The room was well-appointed and clean. Good central location, easy to reach from the station.

Miinukset: The only thing I did not like was the water in the room. I do expect hot water in a hotel bathroom even in a hotel that is muck less upmarket than this one. I asked at reception and was told I should run the hot tap for ten minutes. I ran it for 20 and it became close to lukewarm. (This was an appalling waste of water.) For this reason alone I have rated the facilities very low and would not stay there again. This was the case both on the evening I arrived and the following morning.

Plussat: Cosy and comfortable Good Breakfast Big rooms

Miinukset: Small and boring lounge/lobby

Plussat: This hotel not only met but by far exceeded my expectations. It is definitely one of the best hotels I have ever stayed in. First - the location is amazing, right in the centre of Yekaterinburg, on the bus from the airport to the railway station, in the walking distance to all the major sights and other important places in the centre. There are also restaurants and shops around (and a small shop in the hotel itself). Second - the rooms are beautiful, very clean and cosy. I had a room on the 6th floor with the view of the skyscraper Vysocky. The room was very modern and had a fridge and a coffee/tea making facilities as well as various bathroom necessities (tooth paste, bathrobe). It is quite unusual, at least in Europe, to find all that in a 3star hotel. Third - the staff at the reception were really nice and helpful. They were always ready to help (arrange the taxi etc.). Fourth - the breakfast was very good and there was a variation from one day to another (though I regretted the variation meant there were no "syrniky" on some days, as I liked them a lot). All in all, I have to say, I was really impressed by this hotel and would definitely choose it again for the next stay in Yekaterinburg (which, by the way, is a very nice city).

Miinukset: My only regret is that I had to leave.

Plussat: the hotel let us check in a lot earlier

Miinukset: english of the stuff

Plussat: Very central, but in quiet location surrounded by city park

Miinukset: Mattress could be a better quality, especially in a suit.

Miinukset: In order to use wifi, you have to register with your phone.

Miinukset: Level of English could be better.