Jekaterinburg hotellia

Plussat: Hyvä hotelli. Lux-huone hotelli nosti Lux-penthausiin. Loistava!!! Ystävällinen henkilökunta. Taksitilaukset voidan tehdä hotellin kautta ja maksaa lähdettäessä hotellista. Hyvä sijainti jos lento on aamulla. Melueristeet ovat hyvät - ikkunasta näkyy kiitorata, mutta nukkuun hyvin hyvässä sängyssä. Loistavaa aamiainen!

Plussat: The staff was Great!!

Plussat: Close to the airport (2 minutes walk), clean, cozy, tasty food, friendly staff

Miinukset: -

Plussat: Location at the airport

Miinukset: NO sausage and NO cheese at the breakfast buffet (and this at a room rate of EUR 85,-) Only one type of beer (the most expensive BUD available, others written in the menu but not existing Restaurant staff has difficulties to speak english, is not very educated but most probably with little income to maximize profit!

Plussat: Location for the flight connections or any other flight related purposes - perfect.

Miinukset: Restaurant - food and drinks 4 from 10. It's clean, but smells like old vacuum. And bed and pillows harder than a husbands intention during the honeymoon.

Plussat: The staff at reception (Stefany) was very friendly and also the treatment at the Jazz bar was excellent. Thanks to all involved make me feeling like president! I know, it was a reaction of my previous comments. l I have not expected a reaction, but the way how it was done, I can only say thank you and all the best for future. I will come frequently again also will colleges, next booking for me will be in December this year.

Miinukset: There was nothing to make better! I wanted to stay longer but unfortunately I always have to leave after one day! Business and work is going on!

Plussat: Nice that lemon/apple water at reception

Plussat: Check in was very quickly

Plussat: Nice comfortable hotel with good breakfast and great location for those flying out early in the morning. To get to the terminal you don't even have to go out...

Plussat: Stayed one night before a long flight - a perfect way to recharge and rest. Friendly staff, modern room, everything new tidy and clean. Loved the pillows and the big bath. The big mirror on the wall was a special bonus for me - I'm a dancer and in love with big mirrors, as if my room came with a small dance studio. My kid got a gift bag from the reception which totally changed her mood from tired/grumpy to happy and pleased. Enjoyed the fact that you can order room service without calling anyone - there's a mobile concierge service where you can pick and order everything online. Many healthy options on the menu! Breakfast had a great selection of European and traditional Russian food. After breakfast we went to check out the gym - very nice facility with enough space to work out and stretch. There's also a chill out room. There's a walkway to the airport, so you don't have to go outside, and you don't have to stay in line to security check at the airport entrance.

Miinukset: Coffee was a little bitter. Everything else was perfect.

Plussat: Good location near the airport allows to save valuable sleep time. Nice Jazz bar

Miinukset: Tap water was brown colored. Breakfast was poor, especially almost dead croissants. Comparing with another VH hotels breakfast is not in Ekaterinburg favor

Plussat: Everything! Best hotel I have stayed in in Yekaterinburg. If you want luxury, safety, best location and customer service...stay here!

Miinukset: I loved everything!

Plussat: fantastic panoramic views

Miinukset: 19th floor rooms are noisy due to the pool and spa facilities overhead

Plussat: The amazing staff with special mention to the reception staff at The Myst (sauna/pool club) and to the lady making pancakes & delicious waffles at breakfast...

Miinukset: nothing

Plussat: Hotel is situated on Iset riverbank, modern, clean and comfortable in general. Concierge organizes nice whole day trips around all Sverdlovsk region. Good gourmet restaurant on the fourth floor and spa on the eighteenth.

Plussat: Locations and structure Hotel amazing

Miinukset: Service personnel are unprofessional. Upon arrival, they were facing entry 7 people of service: I downloaded the three luggage from myself from the Taxi and they looked at me , also to the brekfast staff no professional

Plussat: Awesome gym, pool and spa. Very friendly and helpful staff.very clean property.

Miinukset: Validation of parking ticket at the reception for every in & out. No valet parking service.

Plussat: Not too crowded property

Miinukset: Bed too soft from my point of view

Plussat: The Staff was very friendly and extremely helpful.

Miinukset: Nothing

Plussat: good fresh juices, good poridge

Miinukset: price. staff

Plussat: Location, very friendly and helpful staff. Breakfast was great with a good variety of choices.

Miinukset: Nothing

Plussat: It's my second time in this hotel and I'm pleased with it. The staff is very friendly and always willing to help. The design is nice and the breakfast is good. WiFi is just great, which is highly important

Miinukset: I hate the slow elevator, the liquid soap in the bathroom is of a bad quality and it's too hot in the room with no AC in winter

Plussat: Great breakfast (combination buffet & continental) even with sparkling wine! Huge shopping center only 50 m far. The room oriented into a yard was really silent. A free hotel car park.

Miinukset: I recommend to describe the entrance to the hotel car park on the hotel website because is impossible to park before the hotel.

Plussat: Pieni hotelli, joka osasi asiansa. Kaikki sujui, kaikki oli kaunista ja toimivaa.

Miinukset: the bedding was filthy dirty. It seems that the bedding had not been changed after the previous person had left.

Plussat: I said that the Bed was too soft but the Pillows were great! We were given a selection of many different Pillows to try out.

Miinukset: The Bed was too soft but I can live.

Plussat: Nice rooms with a good bed.

Plussat: You want to know about croissants? They were very French or flaky.

Plussat: Breakfast

Miinukset: Balcon dirty

Plussat: Lovely, clean room, very friendly and helpful staff, free coffee and cakes in the lounge for guests. Good location, near underground and public transport. Huge shopping centre next door, nice park opposite hotel.

Plussat: Team friendly

Miinukset: Facilities

Plussat: Staff was very helpful and accommodating!

Miinukset: Everything was great!

Plussat: Their restaurant is amazing It’s 20 min from the city which was good in my case away from all the loud noises Internet is good Staff is extremely friendly

Plussat: Clean and tidy

Miinukset: People in the reception are nice and helpful

Plussat: Everything Beautiful, well look after, clean, friendly staff

Miinukset: All good

Plussat: Staff are very friendly and helpful

Plussat: Excellent hotel not far from city center. Everything is great here, especially restaurant which offers really delicious food at affordable price. Thai soup here is tastier even than in Thailand itself! The staff is friendly and willing to help with non-standard issues. The room price is more than fair for this quality hotel.

Miinukset: There are no major issues with the hotel, but something could be better. In my (single) room I had two narrow beds, what could easily be replaced with one king/queen size. Wifi is pretty stable but could be quicker these days.

Plussat: Bar with few good guys

Miinukset: The receptionist Don t speak english

Plussat: Rooms were great value for money. Very clean, comfortable beds. Breakfast was a simply buffet but very good. Useful location to easily get to all the sites in town.

Plussat: Friendly reception. The room was clean and comfortable. Breakfast was good with a reasonable selection. Located a short walk from the centre.

Miinukset: The breakfast area was very compact which could be a (small) problem at busy times.

Plussat: The location of the hotel is perfect; just next to greenwich & quite close to goda 1905. Walking distance to the must-seen places. Comfortable bed. The best thing I believe is the lovely stuff, they helped a lot!

Miinukset: The room has a dusty smell (probably coming from the floor carpet) and windows cannot be fully opened so it is hard to clear the air.

Plussat: everything was perfect rooms,location wow,staff very helpful. The manager takes me to make the immigration card because i lost it.Thanks a looooot for her and thanks god to choose this hotel.

Miinukset: nothing

Plussat: Free breakfast was good and filling, it was quiet, the blackout curtains for the night light, the staff was friendly, they held our bags, arranged taxis, and spacious rooms. It was a great stay and we highly recommend staying here.

Miinukset: Nothing!

Plussat: The breakfast was fantastic!!

Plussat: location is fantastic. so much to do just within walking distance. staff was great. i was out of kleenix, staff did not have any either. later that evening i got a knock on our door. it was staff bringing a box of Kleenix. she had gone out and bought me a box of Kleenix. you get that kind of personal service.

Miinukset: nothing to complain about here. it really checked all the boxes for me and the wife.

Plussat: Really comfortable room in a lovely hotel. We stopped off on the Trans-Siberian rail route and it was a very welcome and peaceful stay with Room service until 12:00. Great location and very helpful staff.

Miinukset: Nothing - all was perfect.

Plussat: We like everything in this hotel and while in Yekaterinburg we always stay here. Perfect location. Friendly helpful staff, smiling and attentive. Clean rooms, comfortable beds. Tea and coffee in the room, water dispensers in the hallways. And a very good restaurant, you don't need to look for another place to eat after a working day.

Miinukset: -

Plussat: Very near to the most tourist street about 400 meters

Miinukset: Nothing

Plussat: Location was excellent. In walking distance of the metro, shopping and major attractions. The staff were very helpful and pleasant. I would stay there again.

Plussat: Very close to arbat street and shopping centers. If you dont mind walking then you can easly reach to the famous cathedral on blood after passing through Lenin Street.

Plussat: There was staff that could speak English. The cleaning staff were amazing

Plussat: Room had a safety deposit box. Very comfortable, quiet, friendly staff at front desk spoke good English.

Plussat: spacious room, clenliness, wi-fi fantastic, good breakfast

Miinukset: fruit choice on breakfast

Plussat: We had to leave for airport at 3 am and they were happy to pack a breakfast for us. Although 3 star, they assisted with our suitcases for my family. Hotel is slightly better than an Ibis hotel in europe

Miinukset: Could have done with complimentary water the second night of stay but there was water available via coolers on each floor

Plussat: Everything was good. Beautiful view on the church. Excellent location directly on the metro, short walk to the very centre of town. Bed comfortable, cleanliness exceptional.

Miinukset: I can't recommend the breakfast. The choice is rather poor, very little fruit, no jam (except for a weirdly sweet jelly) If you order porridge from the kitchen, it will come very late or very watery. Staff at breakfast and elsewhere are professional, but don't appear very friendly or hospitable. One of the staff members passed me by in the hallway most mornings and never greeted or even acknowledged me. I can live with that, but if you're in the hospitality business...

Plussat: The location and the stuff

Miinukset: The bathroom is out side the room. It is an apartment not easy to find.

Plussat: All well except the toilet

Miinukset: the toilet was outside the room. The rest was very good.

Plussat: Everything good to stay this hotel. Very silent an comfortable place. Administration and staffs are very good communication with clients, specially Mariana.

Miinukset: Price is expensive

Plussat: Great location nearby the center and even walking distance to some great restaurants. The studio was small but very well organized, it has a very simple basic kitchen, all its pretty new. Check in and check out process was very easy and they were on time. Place is very clean.

Miinukset: The bed was not that comfortable, but it was not too bad either

Plussat: I had several problems arriving in Yekaturinburg from Ufa but the owners were very understanding and even came to meet me at 3am to let me in and show me around. Place was spacious, very clean and with everything I needed.

Miinukset: Small points really but the curtain was far too small for the window and so I was awaken very early every day by the sun streaming into the room. The shower didn't always have hot water either which was sometimes a bit uncomfortable.

Plussat: The room is located close to the center and train station, across the stree is huge department store.

Miinukset: The washroom is outside

Plussat: The hotel is placed in a business class condominium, its a comfort, high-security area

Plussat: Huge room and bathroom. Everything was clean. It has a washing machine. They are not fluent speaking English but they did their best to communicate with you

Miinukset: Nothing in particular. To say something it has the disadvantage that they give you elements for eating but there is not place to wash them

Plussat: Comfortable

Miinukset: Pretty hard to find

Plussat: Efficient staff, great location, variety at breakfast, spacious and comfortable room

Miinukset: Nothing

Plussat: Location and view from my room. staff at reception were very helpful.

Miinukset: I sent email to them clearly I need pick up 6:30 am, but no car was sent, i had also asked for an early check-in which had an extra cost which was fine with me because i have been travelling for almost 20 hours again which was not put in the system. I think the problem is with the person who is managing booking.

Plussat: Location is central, rooms are clean, spacious and have all necessary facilities and items. I like that the hotel tries to work towards environment. The staff is friendly and helpful. I have experience staying in this hotel during the last three years and can clearly see how customer care is developed and it really makes a big difference when small details are taken into account, especially when you travel with kids. The hotel provides a good breakfast and one can have business lunch and dinner at the premises as well.

Miinukset: All was pleasant and nice

Plussat: Highly recommended :))) Very Central location... (2 Supermarkets nearly 30 meters away) (Kharitonovskiy Park, only 10 meters away) (Church on Bloood, Plotinka by walking 10-15 minutes) Very clean, well-equipped and comfortable rooms... But the most important thing in Voznesensky Hotel is; Kind, helpful, polite and friendly staff..in whole hotel. Special thanks to: Reception, Bar Ballad, Restaurant and room keeping&service... Everything was great! Thank you for your sincere hospitality. See you next time again )))

Plussat: The hotel exceeded all our expectations - clean and comfortable, great and welcoming staff. Breakfast was great too!

Plussat: Everythink was perfect. Thank You!

Plussat: The place is next to the park so it’s really quiet and relaxing. The rooms are well-furnished. The staff are really helpful. The breakfast is good value for money.

Miinukset: Nothing

Plussat: Very good value: in the city centre, many equipments in the room (kettle, fridge, hair dryer,...), friendly staff and good breakfast. I would highly recommend this hotel for you stay in Ekaterinburg.

Plussat: It was spacious, had a fridge, really helpful staff that spoke English (24hr.), beside a large lovely park. Close to Blood-on-the-Church.

Miinukset: Maybe a little closer into town but this shouldn’t be a put off. This was excellent accomodation.

Plussat: Beautiful spa

Miinukset: Noisy bar on the 2nd floor

Miinukset: View on the highway was disappointing.

Plussat: Everything was nice, excellent SPA! Excellent Sibiriean food in the restaurant!

Miinukset: I am travelling to Russia for 15 years now, mainly Moscow, St. Peter. all the things there are clooth to Western Europe. The hotel wanted to pay in advance at the day of arrival. ok, however. What was totally surprising: the handling od "deposit": their understanding (we had each evening dinner with clients) - the deduct in reality e.g. 500 € from my credit card and then, if it is not used, they refound (?!) I lived 10 years in Russia, so I was able to explainin Russian, that this is a approach fare away even from other Russian tows, anyway, no chance. It seems, bad experience with other guest, however, excellent stay! kr Dr. Andreas Unger

Plussat: SPA and service are excellent

Plussat: Friendly staff, courteous and helpful. Beautiful location.

Plussat: We've stayed in cottage with big company in a weekend (7 adults and 2 kids). Wonderful place for family celebration. Two floors in cottage. The first has lobby, kitchen with dining and sitting room, toilet and additional room if you need. The upper floor has three big rooms (each has a toilet and bathroom/shower) and very big bathroom with steam room, showers and jacuzzi. A lot of place for outside games and other activities, playground for kids. The best swimming pools and SPA system in hotels of this region.

Plussat: Breakfast was really good. Plenty choice of meat and cheese. Waiters friendly and working fast. Manager Daria was really helpful and left a very positive impression. Bellboy , who brought us new reactivated room keys for late check out, unfortunately I cannot remember his name, was so friendly and nice. I wanna say them big THANK YOU .

Miinukset: We had celebration and asked room-service bring 3 glasses. The guy brought only 2.When we asked bring 1 more, he replied: You ordered just 2.No I will not.I have other orders.Even it is busy time for the room service, It is not the way to replay the guests and creat such bad image of the hotel.In our check in time we’ve been informed that our room including breakfast. Receptionist told us how to go to the restaurant in the morning and what time we have to be there.Next day during our breakfast, hostess told us that it was a mistake and breakfast is not including and we have to pay upon check out. Hereby hotel made a mistake and instead of smooth it , they let the guests feel awkwardly. As we had an appointment in hotel’s spa center at 3 pm we called reception to extend our stay until 3. We booked king suite room and basically late check out is complimentary for such kind of rooms everywhere in the world. But here reception refused to extended our stay in very unprofessional way. She told us that we have to leave maximum at 1pm. When we request to get at lest dry robes as all of them were wet after the pool , receptionist replied that it will be chargeable! So guest using hotel’s facilities such as hamam, out and indoor swimming pool. There is no way to get in there without rob. There is no way to dry the robe In the room and no way to exchange and get dry one without extra payment ! Finally manager Daria did her best to satisfy the guest.She managed the breakfast issue and sent us dry robes.But it is ridiculous that only one person know how to deliver service .The rest of the staff need a proper training. They give impression of whatever but professional .

Plussat: Nice spa, clean rooms, forest walk

Miinukset: Location is good but the access is bad - it takes 3 times longer (time and distance) to get from the hotel to airport comparing to airport to hotel. There is no airport shuttle, though the hotel has it's own bus and not far from the airport. The services at the restaurant and bar are very slow despite the low amount of the guests. The road side rooms are noisy.

Miinukset: The conference halls and AV-system there should be renewed. Uncomfortable.

Plussat: Gym is awesome!

Plussat: Good location, rich breakfast, very friendly staff, because I had very early check out time, the staff gave me the lunch box, which contained yougurt, tasty sandwiches, juce and apple.

Miinukset: Shampoo and shower gel packages are too small

Plussat: The choices at breakfast were great .

Miinukset: Nothing

Plussat: The room was very comfortable and large . The lobby bar and Room service was open 24 hours and very satisfactory.

Miinukset: Nothing

Plussat: big and comfortable rooms . Near the center .

Miinukset: leaving early as we liked the hotel .

Plussat: Comfortable hotel, friendly and helpful staff, good breakfast.

Miinukset: A little more charm in the decoration ...

Plussat: Good service. Comfortable location.

Miinukset: None.

Plussat: Very central location in Yekaterinburg, right on main thoroughfare, Lenina Prospeckt, ease of travel in every direction. Tram and trolley bus stations nearby. Good restaurants and coffee shops very close. Museums and historic Cathedrals in easy walking distance. Air conditioning and air filtering was excellent.

Miinukset: Ventilation in bathroom, mirror steamed easily, could be rectified with a small exhaust fan. Tap water quality, recommend visitors drink from bottles supplied.

Plussat: The rooms were comfy and the location was great.

Miinukset: They were a little late with the room.

Plussat: Modern "Western" hotel with everything a traveller might need, great location, friendly staff. Two big positive points: 1. they let me get into my room at 7am at no extra cost (I really appreciated it after a very short night on a train) and 2. there was a wedding party in the hotel on Saturday so I asked how late the (very loud) music would be playing and they said no later than 11pm. At 10.58 it was all quiet. I can only recommend it.

Plussat: Reasonable quality , nothing fancy just average

Miinukset: Bad location

Plussat: Great location and clean spacious rooms which were great value for money.

Plussat: The location of the hotel is perfect. Very friendly, pleasant and helpful attitude from staff.

Plussat: I was upgraded to a suite with a bath at no extra charge and the employees were lovely and helped me at every opportunity

Plussat: Very friendly and helpful stuff crew. The room was very clean and the hotel is good located to visit the city center. Everything was great during stay. Thanks.

Miinukset: Nothing

Plussat: Amazing hospitality , stylish hotel , comfortable place, quite and luxury area, excellent food for such a good money

Miinukset: Linen was so uncomfortable, bed already old, better to change

Plussat: The accommdation of hotel is very comfortable,the staff could do thing which you need,very responsible.If you could have the buffet breakfast I think it will be best.Very excellent for the room. Thanks for your job.

Plussat: Nice hotel, near the green park, in the University area. Good value for money.

Miinukset: Wifi is very slow, and the pillows are not comfortable.

Plussat: All staff were excellent, from the moment we checked in to the moment we left. Overall the food represented some of the best hotel food I have experienced across Russia, with dishes freshly prepared, sometimes even on warmed plates - so a special thank you for that. It seemed that nothing was too much trouble.

Plussat: - Good and big room (was a studio)

Miinukset: - breakfast does not rise to 4 stars, - bathroom cleaning and supplies have not been changed daily. - call from reception to pay for accommodation, late at night

Plussat: the hotel let us check in a lot earlier

Miinukset: english of the stuff

Plussat: Clean room, Good staff.

Miinukset: Breakfast was not good at all. It's no where close to a 4 star hotel. They hardly cook anything. Specially there was nothing to eat for vegetarian. Better than the hotel, I would get to eat from a grocery and that is what i exactly did. I regretted breakfast and I missed it's the most important meal for me. The helping staff at restaurant wasn't allowing guests to sit as per their choice of seats. He was forcing all guests to sit in a restricted area so that he had to arrange less tables. There was actually a fight between the staff and a couple guest which insisted to sit in privacy but the staff tried to force them to sit in the restricted 4 tables where there was crowd. The staff did same to me and my partner, we quietly agreed but felt ashamed and distressed.

Plussat: Very central, but in quiet location surrounded by city park

Miinukset: Mattress could be a better quality, especially in a suit.

Plussat: Hotel is old but well renovated an furnished

Miinukset: Breakfast needs to be improved

Miinukset: In order to use wifi, you have to register with your phone.

Plussat: Clean rooms, in a very good district. Exactly what we needed! Beautiful building and lobby.

Miinukset: We booked a room all inclusive, which means “all meals and selected beverages are included in the room rate” but as turned out there was no any beverage which included in to the meal so we needed to pay high price drinks every breakfast, lunch and dinner. We only found out at the end of our stay, because the stuff didn’t speak English, though it’s mentioned the opposite on their website.

Plussat: Food in the restaurant was excellent. Staff extremely helpful. And the spa, which we had to ourselves for two hours, was absolutely magnificent. Booked last minute and off-season, it was a very affordable luxury mini-break.

Miinukset: Coffee could have been better.

Plussat: Spacious room, and furbished with taste. A lot of good taste. The luxury of the room has outperformed many 4* and quite a few 5* competitors. And I have seen some in my life. Very good location, and a fantastic view. The hotel is at the top of a skyscrapper, and the view from high above was well worth it.

Miinukset: While the staff I have interacted with was very kind and attentive, their colleagues were letting them down. The previous visitor has left an ashtray with cigarette stubs on the balcony spoiling the pleasure of the view, and it was missed when cleaning the room. The breakfast could have been tastier with salt and pepper too.

Plussat: Modern building nice room with view.

Miinukset: Staff not that helpful. Entrance not easy to find.

Plussat: Location, breakfast in the room

Miinukset: Extremely hot, had to sleep with open window in January! Yet, the water in the bathroom was cool.

Plussat: Very friendly and helpful staff, very comfortable room, good location.

Plussat: View location clean rooms

Miinukset: Food food food is so bad

Plussat: Great view, modern comfort, helpful staff, excellent location for exploring Yekatrinburg.

Plussat: Nice view from the 16th floor, good breakfast delivered to the room, spacious room

Miinukset: We found the hotel very hard to find, but once you found it the location is very good The receptionist was very friendly but did not speak English.

Plussat: This hotel is awesome! And I really mean it! Staff Ladies so nice and helpful. We ordered our breakfast from varieties of food, you can order one or all of it, and it will be deliver to your room by time you asked. Our room was very speciose with sleeping zone, living zone, eating zone and huge closet! We stay in many nice hotels in all over Europe, but this one is stand out! And you can't beat the price!!! Thank you!

Miinukset: Very high price for laundry service...

Plussat: More than 4-star! Try their Tirsmisu dessert!

Plussat: Room are big and beds comfortable

Miinukset: The laundry service is overpriced. Breakfast is not as good as one would expect

Plussat: Clean and good quality

Miinukset: Some of my requests not responded such as fix safety lock or change clock battery .

Plussat: The room was comfortable and big

Miinukset: The breakfast was simple for a 4 star hotel

Miinukset: Not enough towels in the room

Plussat: Only Destination

Miinukset: That’s no elevator at the hotel & no enough heated my room was cold .. that blumbing problem at room toilet.. it was small very bad all the time. - the breakfast was mazrable

Miinukset: Receptionist woman so bad !!!

Miinukset: No place to put my clothes and the prekfast is poor