Kagoshima hotellia

Plussat: Great view of the volcano....from hotel lobby and onsen. Excellent staff.

Miinukset: A bit dated.

Plussat: The restaurants that we tried, Tempura Keiten and Sushitei Sakura, as well as Bakery Shiroyama were all excellent. The staff in all were great and the food was outstanding. The tempura was some of the best we had in Japan and the sushi was actually the best meal we had while in Japan. We liked the sushi place so much we went twice. The bakery has some really delicious breads, particularly the maple flavoured loaves, that we actually ended up getting every day for breakfast so that we could avoid going to the repulsive breakfast buffet. The shuttle bus makes it reasonable to stay here because the hotel is located on top of a hill that would make it difficult to get to without the shuttle bus. The shuttle bus makes several stops around Kagoshima allowing you to get to the main tourist and shopping areas pretty easily. Though it does take about 30 minutes to get from the hotel to the last stop by the ferry terminal.

Miinukset: The hotel is sorely in need of a major refurbishment and cleaning. Our room had a very uncomfortable bed that was lumpy and kept me awake more than asleep. The bathroom was actually dirty with hard water deposits and long term grunginess in the shower. The rug was similarly unpleasantly in need of a cleaning, as well. I was actually surprised by how unclean and run down the room was after reading some of the other reviews. The breakfast buffet was horrible, with Western food consisting of nothing but cold egg dishes (and not purposely cold). Sadly, even the Japanese items on the buffet were not well prepared. It all looked like leftovers from the night before. We ended up trying it twice and gave up in disgust and just started getting items from the bakery for breakfast every day.

Plussat: Hot spring facility is wonderful and breakfast is o.k.

Miinukset: Only one door key provided. Not convenient for a couple who may go for hot spring separately.

Plussat: The outdoor hot spring facing volcano is amazing.

Plussat: Great facility!

Miinukset: None

Plussat: A very luxurious hotel.

Miinukset: It's a bit far off from everything, but there's a free shuttle bus running most of the day

Plussat: Everything

Miinukset: Nothing

Plussat: The staff are great, once you come into the hotel, they will arrange staff that could speak your mother tongue language and make you feel at home and it is also convenient. The view is fantastic, it is the best place to view the volcano.

Plussat: Shuttle bus very useful. Good sized room, lovely onsen and big breakfast. Get there early though as it does get very busy.

Miinukset: Crowded breakfast room.

Plussat: Location, rooms and service

Miinukset: N/A

Plussat: Moderni ja toiminnallisesti hyvin suunniteltu huone. Henkilökunta vastaanotossa japanilaiseen tapaan hyvin ystävällistä.

Miinukset: -.

Plussat: Location, with direct access to the station, was excellent. The view to the volcano allowed us to view it changing nature.

Miinukset: The room was very compact, but we were aware of this when booking

Plussat: We enjoyed our stay. Great breakfast and loved the extras touches such as children books. The view from the room of the volcano is unforgettable.

Miinukset: Shame there’s no onsen

Plussat: Excellent location, clean rooms, helpful staff

Plussat: Staff was excellent in answering questions about restaurants and tourist sites.

Plussat: Location is good, breakfast is good, traffic is so convenient especially to airport, everything by walking distance

Plussat: Amazing location (you can’t miss the tall building, less than 5 mins from station) - compact and clean, spacious shower/bathtub - easy access to Lawson (just downstairs), Amy shopping centre, big Ferris wheel, City View bus stop - polite staff

Miinukset: room didn’t have USB port to charge phone, make sure your converter is for 2 prongs only. I found this out the hard way (my converter had 3 prongs), went to reception but unfortunately they didn’t have a converter for Aussie plugs (they were very apologetic). All good, just grab one from the Bic Camera store within the station

Plussat: Directly in front of the shinkansen station. The room is super modern and appointed beautifully. The bathroom is huge. Everything about the building and room is clean, modern, sophisticated.

Plussat: Very central and easy access by foot or tram from train station. Room was clean and of a good size. Staff super helpful.

Miinukset: A bit noisy, I could hear street noise but nothing from the other rooms.

Plussat: Great view from the breakfast restaurant of the volcano. More Asian breakfast than western (but that’s understandable as majority of people staying were Asian and good to try new food) Good location on the tram line and close to great shopping. Nice onsen

Miinukset: Shame they don’t offer a twin room with two single beds together as that’s what we needed (travelling as a family with a young child). Curtains were not effective at blocking out the light.

Plussat: Central, easy access from train station. The room was clean and of a good size. The staff was very helpful

Miinukset: A bit noisy, street noise can easily be heard.

Miinukset: The hotel is OK but it has two big Noes in my book. You can't open the window - no even a little - and the rooms have white light which is awful: its looks more a hospital room than a comfort room. Avoid if posible.

Plussat: The view of Sakurajima from the breakfast restaurant alone is reason enough to stay at this hotel.

Plussat: Rooms are slightly small as per Japanese hotels.

Miinukset: Nothing

Plussat: good location, comfortable bed. Breakfast is not bad.

Plussat: Very convenient location Staff super friendly Good choice for breakfast buffet Clean

Plussat: The location is perfect. Just around the corner from JR entrance/exit. Extremely convenient if u need to take an early train out. The bed is also comfortable and clean. A mall is just next door and if that's not enough, theres another Aeon mall right opposite of the road.

Miinukset: Overall it's perfect. But it wil be good if the room can be a little bit brighter.

Plussat: All facilities and amenities are provided enough in the room. Location is very good for transportation, parking, shopping & dining.

Miinukset: None

Plussat: I really liked the breakfast buffet. The hotel served local food and that made the buffet special.

Plussat: Easy access from the station

Plussat: Onsen hotel in town

Miinukset: English fluency at reception for only some staff

Plussat: Convenient location. Great tonkatsu across the street. Easy check out.

Miinukset: Onsen area felt overused and not comfortable. Changing room smelled musty. Washing area was very clean.

Plussat: The onsen was great, the staff were friendly and polite, and the location was excellent.

Miinukset: The double room meant for 2 people features a tiny bed, up against the wall. Super uncomfortable for more than 1 person and shouldn't be advertised to sleep two guests. Our room was also really dusty, and when we arrived there were used house pyjamas (provided by the hotel) left in the wardrobe.

Plussat: Very convenient location.

Plussat: Staff was very friendly. An arrangement was made so that I could leave a piece of luggage for several days after my stay and come back to fetch it later. Clean and relatively large public bath. Rooms are a bit larger than in a typical business hotel. Breakfast was very good with regional ingredients not found outside of the prefecture. Located next to a tram station leading to the main train station or the harbour. Very good value.

Miinukset: Nothing!

Plussat: Good location

Miinukset: N/A

Plussat: Nice and out of my expectation, staff is very polite and easy to communicate.

Plussat: A very good location, comfortable rooms, great view.

Miinukset: The staff is polite but quite formal, the room is comfortable but some extra features in the room are very contrived, like the massage chair and the pay per view films. We had breakfast in a makeshift location which seemed messy and somewhat unhygenic.

Plussat: I liked the hotel and room design. The bathroom and shower especially were new and large.

Miinukset: The room didn’t have much space for luggage.

Plussat: Location. Proximity to shopping and restaurants. Close to bus and trolley lines.

Miinukset: Rooms were small, cramped. Lighting poor. As if they went for style over function. Tea only in rooms.

Plussat: Good location Many tea for free, you can pick some at the lobby

Miinukset: The room and pillow are too small. I booked a double room, but the size pillow is suitable for children. The bathroom and the carpet are not clean enough. The refrigerator is small. It cannot storage fresh fruits.

Plussat: Cleanliness, friendly, helpful staff and location. All were Great!!

Plussat: - Located in Tenmonkan, this hotel is super convenient as there’re lots of places to shop and restaurants around. The city trip bus and airport shuttle stop is nearby as well. - The room is clean and big as we choose the corner room. - Super friendly and helpful staff. - Nice breakfast. - From our room, the Sakurajima can be seen from the window.

Plussat: Check in and out quickly. Room is very clean, neatly arranged. Thoughtful hotel staff guide enthusiasticall. Thank you verry much

Miinukset: staff doesn’t really speak english, so it was quite hard to ask them questions about the places nearby because the staff on duty at that time didn’t understand what I was trying to ask.

Plussat: Enjoyed the breakfast, mostly catered to Japanese tastes with a few Western options. Room was comfortable if a bit small.

Plussat: very clean nice location

Plussat: Well located for bus and tram connections to tourist destinations. Easy to find with many direction signs. Amazing window view of the volcano; kept watching its changing moods. Top buffet breakfast with many tasty options. Average-sized room but well designed use of space. Highly recommended.

Miinukset: Could not fault the accommodation in any way.

Plussat: Centrally located and near to the train station and shopping malls. Not too busy but still convenient.

Miinukset: Rooms could be bigger.

Plussat: Great location, which is near to jr station, food and shopping mall .

Plussat: Extremely close to train station. Good food just steps away.

Miinukset: None

Plussat: Close to the train station and we had a room with a river view. Very clean and have everything the traveler needs.

Plussat: Close to the train station, basic amenities in the room, good breakfast incl.western style, on the main street.

Plussat: The hotel offers different kinds of shampoo for guests to try. Love it!

Plussat: Very good location and great place to stay !

Plussat: 1. Can see Sakurazima at 10th floor, but due to airconditioner, it would be hot. 2. Good location. Can approach to Tenmonkan in 5 minutes and there are several convenience stores nearby. However there are few yaki-tori restaurants so it need some walk to find them 3. Clean and friendly staff

Plussat: Wide room and bathroom, many ammenities provided, and you can view Sakurajima from the top floor.

Plussat: The location was OK and the views from the bathtub are super nice

Miinukset: The room is quite small

Plussat: Bathtube in the balcony - was Just amazing, close to the City Center - really good location! The staff is really friendly

Plussat: Location good. Staff helpful. Beds comfortable. Origami signs.

Miinukset: Some updating required. Washers a little dated.

Plussat: The comfort. It does not pretend to be luxurious. However the hotel looks pretty new and the quality is excellent. It offers exactly what an exhausted traveler needs: Quietness, big comfortable bed, good hot shower, central location. And so many other small details that make the difference. We used once the restaurant besides the lobby and it was good. Still the hotel is right at the border of a district full of life (including nightlife) and restaurants. Also the historic places and the main train station are at walking distance.

Miinukset: The size of the room is rather reduced for western standards. But in the average for Japanese ones.

Plussat: Everything is perfect

Plussat: Room was clean and comfortable. Beds and towels changed daily and slippers and dressing gown provided.

Plussat: Nice and clean hotel, good location.

Plussat: Very good staff