The Oberoi Grand, Kolkata

Deicious breakfast lovely pool inventive cuisine beautiful rooms

It could not have been better

Oberoi is the oldest 5 star of the city and still extremely good and arguably, the best. The staff really know how to make the experience absolutely worth it and the food is excellent.

Wanted to try the spa but it was prohibitively expensive for those paying in INR.

Everything was perfect starting from checkin till checkout. Each of the gesture of hotel management was customized.Room decoration and paintings are beautiful. Breakfast place was very bright. Carpet was very comfortable. There was another thai restaurant called Ban Thai which was beautifully decorated. About the service, firstly, they have completed check in within 7 mins. Then I asked for hand shower in my bathroom. They have provided hand shower within 10 mins. My daughter received a beautiful gift with a hand written letter. We have stayed in the room till 6PM on the checkout day, but they made this late checkout as complementary. Finally, we were unable to get the Uber to go the airport, they instantly arranged a big car to drop us airport. It was a heavenly experience we got from them. Thank You Oberoi Management Team for everything you did.

Gatekeepers and other persons in outside area was asking for tips in different manners which was a bit uncomfortable situation for me

Staff were completely charming, we love the fact that we didn’t have to tip until the end, changing the whole experience, and hopefully will start to get a completely even tips between them. It just made us feel much more comfortable. Stars friendliness and spirit of wanting to help was phenomenal

Nothing