Scandic Kalmar Väst

Breakfast was very good. Some of the staff were very pleasant, particularly at breakfast and the lady on reception who booked us a taxi when we checked out was delightful. Others were not interested. The location was a little far from Kalmar centre for the ironman if you did not have a car. They did do an early breakfast on ironman morning which was good. Worst was the lack of cleaning. We were there 5 nights and were told our room would not be cleaned unless we requested it. When we did request on Thursday that it was cleaned for the Friday, we got back and it looked like it hadn't been - no clean towels, bed not changed or made and no more toilet paper. I had to go and ask for toilet paper and towels from reception. Then we noticed all our toiletries had been moved and there were shards of glass on the bathroom floor as if a glass had been dropped and not cleared up properly. Then I noticed one of our key cards was missing and the do not disturb sign was not there. So I had to go back to reception and request this was sorted out. Then we had no more clean towels, toilet paper or linen change or bin emptied (had to do it ourselves) for the next few days. This was not very pleasant. Also there was no kettle in the room or safe which we found unusual.

Cleaning! Not acceptable ( put under the premise of saving the planet!) for guest comfort.