Kassel hotellia

Plussat: Bit off the beaten track, but very quiet. Free tram-bus-tickets makes travel into town easy, stops are around the corner !

Miinukset: Located in the better outskirts of town but the DDR housing block opposite the hotel diffuses this experience a little.

Plussat: The suite really has two rooms, with a lot of space! The restaurant is small but good and has very nice wine.

Miinukset: Surprised to see that an excellent hotel like this uses a plastic mattress cover: it's sticky, hot and uncomfortable so we had to take it off. Should't a good cotton mattress protector work just as well?

Plussat: Super friendly staff, good breakfast with traditional Nordhessen cold sausage.

Plussat: Very stylish and modern. Great breakfast.

Plussat: Room was cosy and big

Plussat: Cleanliness. Staff extremely friendly. The girl at the BF services was a breath of fresh air. Charming and caring.

Plussat: Huikea hinta-laatu-suhde. Kerrankin booking.com varaaja sai myös messevät näkymät (8. kerros). Tilava ilmastoitu huone nykyaikaisilla mukavuuksilla. Aamiainenkin loistava.

Miinukset: A little bit smell of smoke in our non smoking room

Plussat: I was happily surprised by this property. An easy walk from the train station and convenient to public transportation to other parts of the city. The staff was professional and multilingual. The room was comfortable and clean. The breakfast offerings quite good and there was ample seating. Also, I was given a "hotel ticket" for unlimited us of both bus and tram transport throughout my stay, which made seeing the city very convenient and economical. I would stay at the H4 Kassel for both business and personal travel.

Miinukset: The lobby bar closed early on my first night of stay, but it did stay open beyond 10p on my second night.

Plussat: A free transportation ticket to visit the city.

Miinukset: There is not a gym or a reading room.

Plussat: Aamiainen oli hyvä ja monipuolinen. Plussaa oli se, että hotellin vastaanotosta annettiin julkisen liikenteen lippu, jolla pääsi keskustaan ja ratiovaunu/linja-autopysäkki oli aivan hotellin edessä. Moottoripyörien parkkeerauksesta hotellin autotallissa ei veloitettu mitään ja uloskirjaantuminen klo 15.00 oli vain 10 euroa lisää.

Miinukset: Huoneessa ei ollut jääkaappia.

Plussat: Hyvät sängyt, hyvä aamiainen

Plussat: Siisti hotelli

Plussat: Hotellin aamiaishuone oli avara, valoisa ja viihtyisä. Aamiainen oli hyvä ja erittäin monipuolinen.

Miinukset: Huone oli vanhahtava ja ehdottomasti päivityksen tarpeessa. Kylpyhuoneessa oli amme jonne oli hankala mennä suihkuun. Kylpyhuoneen valaistus oli heikko. Vanhahtava huone ei vastannut 4 tähden hotellihuonetta.

Miinukset: Huoneen TV ei toiminut ja baari hotellissa oli sunnuntaina suljettu.

Plussat: The Room was rather clean and staff were excellent. Breakfast was quite good.

Miinukset: The air condition at my room was not working properly and my suite was a little bit cold , any way it was not such a big problem

Plussat: - Staff were pleasant and helpful - Excellent breakfast - Comfortable rooms with excellent views

Plussat: Executive lounge

Miinukset: The reception staff were poor bordering on rude

Plussat: Great breakfast.

Plussat: Breakfast, and, all meals was spectacular. The Facility is 21st Century Chic and immaculate, and, the location was perfect for our agenda. Your Staff exudes Service Hearts and are unbelievably awesome because of their pro-active and re-active 'Personalized Professionalism'... Helgar, in particular, and also, the Front-Desk Female Service Associate, whom checked us in, on Tuesday 7/23/19, were both extraordinary, and treated us with Familial regard. We've told everyone about Hotel Gude, and, we'll return every time we visit Kassel. Thank you withBlessings.

Miinukset: No reflection on you... but, we wished we could've stayed very much longer. Next time for certain.

Plussat: The beds were the best in Europe! Breakfast was excellent!

Miinukset: Parking wasn’t an issue but the drive to the front door wasn’t way to get a large car through. It wasn’t an inconvenience though.

Plussat: The breakfast was great. The location and the city are very beautiful with a lot of sights to see...

Miinukset: The room was really cold. The desk person ask us to copy our documents. That's against EU legislation for tourist registrations.

Plussat: Comfortable bar scene. Dinner was excellent! Breakfast also had great selections of foods.

Miinukset: Rooms a little disappointing. Beds were comfortable and for us that is very important. Not a lot of light in room. We did expect a little bigger and a more plush room.

Miinukset: Crappy old room with very dated bathroom

Plussat: First room dark end not clean. They changed us to second floor, good room and clean

Plussat: Shower.

Miinukset: No porter service.

Plussat: Everything, tricky to get to for the first time, only because both sat navs lost signal! Other than than, beautiful location and excellent hotel

Plussat: aamiainen erinomainen - , koska kahvi laihaa kuten aina Saksassa

Miinukset: vaimo oli tyytymätön patjaan

Plussat: Breakfast was excellent

Miinukset: 1. Staff at the entry was unfriendly. 2. Our room was in an other building. We must walk a few minutes outside to the restaurant and spa. 3. Roomservice came into the room without knocking while me and my partner were sleeping in the afternoon. 4. We missed a cortain in our room and there was a big light spot in front of our window next to the bed. 5. Too many visitors at the spa. We must stand in a line for the sauna.

Plussat: Very nice staff during breakfast.

Miinukset: There is no air conditioning and the hotelbis located next to a very loud and busy street. No offering of a baby cot, even though we travelled with a 5 month old.

Plussat: The staff are very friendly and location is very good and quite and closed to train station.

Miinukset: Nothing

Plussat: Great breakfast options!

Plussat: Location. Staff at the reception and breakfast room were very helpful and cordial. Cleanliness.

Miinukset: The bed was a little bit uncomfortable and the clock under the TV kept the room lighted with a dimmed green. Scrambled eggs were too dry

Plussat: Hotellilta on hyvät liikenneyhteydet kaupungin keskustaan - ratikka menee samalta kadulta ja suojainen parkkipaikka, jos saavut omalla autolla/moottoripyörällä. Siistit huoneet ja kadun puoleisetkin ovat rauhallisia.

Plussat: Pleasant and efficient. Nice breakfast.

Plussat: Lots of electronic gadgets even a tablet, good WIFI

Miinukset: Missing bathtub drain plug. Housekeeping did not have spares.... The message is: Take Shower Instead

Plussat: The manner of one of staff in reception to find suitable places for visiting and eating. His name is Marcel. Also location and some facilities in room were good.

Miinukset: It was good but totally German people in several cases have unfriendly manner with guests and tourists and they see all foreigners like invaders! The same as behaviour of some staff in hotel. I have written my idea in their yellow page questionnaire but I don't know it is still exist or not. But the location is good. Also it needs some engineering improvements like conducting water in bathroom, sound isolation and promoted ventilation for rooms.

Plussat: Very nice hotel, friendly staff, good location, would definitely stay again.

Plussat: Neat hotel, big and tidy room, lots of shops and restaurants nearby.

Plussat: Wonderful and large family room. Room came with a lovely free mini bar and a bathtub which tends to be rare in Germany. The hotels was very clean and in an excellent location between the old town and train station.

Miinukset: Nothing. They provided everything we needed.

Plussat: Nothing really.

Miinukset: - very old ( i guess it was built in 60s and never renovated) please see my pictures. - rooms are smelly, I could not sleep, because of the smell ! - staff was not friendly ( did not even say hi or welcome when I check in). - bed was not comfortable and probably 100 years old. I was itching after some time.

Plussat: Great location. Staffs were friendly.

Plussat: Hmmm. It is very difficult to describe this motel. It consists of several buildings and part and all are located in 2 not very far from each others areas. The rooms and all areas look like a museum of old and ancient antiquarians. Everywhere you can fill the work of a very good designer. The rooms are old, with old windows and doors, old bathroom and everything, but all are decorated, that you fill you are in a very antique room. It was amazing. Hosters are very kind and good English speakers. My room was located on the 2nd floor and narrow iron stairs take you to the room. My bed was big, very strange as everything in this hotel and very comfortable You will like it or will not, depends on what you want during your stay. Just see the pictures attached here.

Miinukset: Old bath and shower.

Plussat: Each room has a unique design: lovely and cozy. Perfect for people who like a bit alternative accomodation yet artful designs.

Plussat: Room is good and you can be more relax.

Miinukset: Overall environment is not so friendly. Have to walk 15 minutes for team or bus.

Plussat: Very nice place for art bedrooms But a lot of bitchs around street there all night

Plussat: Clean

Miinukset: Na

Plussat: otherwise all good

Miinukset: furniture in the room are looking tired and headboard .

Plussat: Rooms were comfortable Great shower Hotel is clean Free Parking Great Staff with great restaurant recommendations Cafes and restaurants within walking distance Next to the train station

Miinukset: Breakfast is €13 per person Ouside of the building and surroundings don't look like much.

Plussat: Friendly and helpful staff, located opposite Kassel HBH. Nice bar and very good breakfast; quiet area.

Miinukset: -

Plussat: Good location for documenta. Parking is good. There are decent restaurants nearby.

Miinukset: Breakfast is expensive. Noisy night club next door was annoying for our room. Free bottled water means one bottle in your room the first night. Room was cold, heat was not available.

Plussat: Siistit huoneet ja ilmainen parkkipaikka. Hyvä aamiainen.

Plussat: Room was surprisingly large. Would have preferred a higher floor. A little gem of a hotel and best of all free parking.

Plussat: The location was very good. It was a comfy hotel

Plussat: Perfect hotel

Plussat: Siisti huone. Ilmainen parkkipaikka. Aamiainen oli ihan hyvä.

Plussat: Kaikki perusasiat olivat joko hyvin tai erinomaisesti, pysäköinti, sijainti, aamupala, vuode+tyyny, siisteys, yms.

Miinukset: Sisäänkirjautuessa henkilökunta ei osannut englantia.

Plussat: Clean and nice hotel and very nice employees.

Miinukset: Nothing

Plussat: Great service and check-in information.

Plussat: It seems hotel direction has ambitions for this hotel, newly renovated, but a bit strange with concrete floor to all the new furnitures. It was good with parking inside and it was close to shopping.

Miinukset: Hotel Crede says in description that they serve breakfast at the room, that would have been fine with us - but they did not. They could not even serve us a cup of coffee or tea. We were asking for a water boiler, but they did not even had teabags? So we went to supermarket across the street to get us a cup of tea. Also to say, reception was to open 6.30, but even at 8.00 there was no one there - we and other family was waiting to check out. Finally we could not wait so we left the keys on the floor by the reception door that was closed. Ambitions seems good renovating the hotel, but the way they handling guests need more attention for successful future

Plussat: Tiesimme paikan hyväksi ja majoituimme jo toisen kerran.

Plussat: Very comfortable, clean hotel. Staff very pleasant and helpful. Excellent stay.

Plussat: Good breakfast, friendly staff

Plussat: Rauhallinen sijainti.

Miinukset: Matkustajakotimainen.

Plussat: Nice family run German hotel. Excellent wifi and very comfortable beds.

Miinukset: Lists pets welcome. Dog friendly but many rules- no walking dogs on hotel grounds so you have to walk down the street to poop and pee. Dogs not allowed on beds or on patio. All of this is manageable, but if you need a truly dog friendly hotel look elsewhere. Restaurant serves breakfast only.

Plussat: nice room, good beds

Miinukset: rather far from the city-centre, takes about 20-30 minutes to get there by public transport. breakfast was sufficient, but not extraordinary.

Plussat: - Very friendly staff - just outside the city (up the hill near the castle / monument) - if you are traveling by bike: last few 100m are very steep! - nice room, spacious, clean, comfortable

Plussat: Nice and pleasant reception and good orientation about parking in Kassel city center, restaurants etc. Flexible service, served breakfast half an hour before normal opening.

Plussat: The best of the Hotel is the location, directly outside the exit from the Kassel-Wilhelmshöhe station (where the main RE, IC and ICE trains go through), only a short 10 minute tram to the city center or a 3-4 minutes train to the Kassel Hbf. The rooms were comfortable, the bed was superb quality. The TV had a fair enough selection of channels. The kettle with coffee+tea in the room was a nice addition. All the staff we found at the front desk were very nice in general. The room design was very stylish. The problems I had (see later) were small things, if I come to Kassel again I'll probably be coming back to this hotel :)

Miinukset: I reserved a "Comfort Double Room" and it was MUCH smaller of what the photos displayed, with a smaller bathroom too (e.g. with shower instead of a proper bath tub). It was a bit dusty near the small desk. The breakfast seemed to be a bit too expensive, specially if you don't reserve it before (~12eur the night before, ~16eur the same morning), but if you want a big breakfast still you can get more value from it in comparison to going to a coffee shop.

Plussat: Front desk staff was pleasant and very helpful. The Hotel was located right next to the main train and tram station, which was extremely convenient. We also took advantage of the cultural option with the City Plus card, was a wonderful offering. It was great for traveling around the city & sightseeing. The room was cozy, well heated. 99% of the room was very clean and pleasing. Breakfast was lovely, with American options, such as scrambled eggs, bacon and pancakes. Nice German options too, such as good bread and fresh sandwich meat including salmon.

Miinukset: The beds were a bit hard for my preference. I spotted one single hair under my husbands pillow, when we first entered the room, so I know it was not ours. I am not sure if the bed was never properly changed or the hair was a remnant after washing.

Plussat: Hotel employees were perfect. Many thanks for their helpfulness, always smiling face and politeness.

Miinukset: We like everything.

Plussat: Good location next to the train station. Friendly staff. Spacious room. Nice breakfast.

Plussat: Hyvä hinta- laatu, pieni ja rauhallinen hotelli.

Plussat: Friendly staff Good localized Clean

Miinukset: No shower. Poor internet. Breakfast. Price/quality factor.

Plussat: Very clean room and bathroom, good breakfast.

Miinukset: Sadly the mattresses were very worn down, going to bed was like falling into a well. The internal soundproofing is not great: - you can hear the ventilation fans of other bathrooms, and those fans are rather loud - same goes for toilets flushing and showers - going to the bathroom at night will probably wake your partner as soon as you turn on the bathroom light due to room layout, fan noise and light switch being on the outside

Plussat: Ystävällinen vastaanotto

Miinukset: Huoneet olivat kuumat ilmastoinnin puuttuessa. Käytvill voimakas tupakan haju.

Plussat: Paikan sijainti on kiva ja siistit huoneet. Muuten hyvä hotelli, mutta palvelu ei toimi!

Miinukset: Illalla odoteltiin palvelua baarissa kauan aikaa, vaikka baarihenkilö näki meidät ja tervehtikin kun tultiin sisälle. Ei tullut palvelemaan ennenkuin kävin pyytämässä.Aamulla maksettaessa hotellilaskua sama toistui, piti käydä pyytämässä että saadaanko maksaa, vaikka näkivät että odotettiin !!!

Plussat: Nice staff, comfy bed and good breakfast.

Miinukset: All is good, no complaints

Plussat: Location, free parking and good shower.

Miinukset: Bad service at the reception, terrible beds and pillows, old fashion decoration.

Plussat: Breakfast was outstanding.

Miinukset: Staff could have been a little friendlier.

Plussat: Room charming

Miinukset: Bed to soft, shower door leaking & corridor very noicy.

Plussat: Hyvätasoinen perusaamiainen, ei valittamista paitsi vähän ahtaat tilat aamiaisbuffetissa. Huone oli todella siisti, juuri remontoitu. Bonuksena sähköauton latauspaikka, mikä saatiin henkilökunnan avustuksella myös toimimaan.

Miinukset: Vähän kaukana Kasselin keskustasta, tosin minua ei haitannut.

Plussat: Location is awesome!!!View is awesome!!! Strongly recommend this hotel for the Munich trip~

Miinukset: Room is sort of small and breakfast is not good enough

Plussat: Breakfast was excellent, however it seemed the staff was reluctant to refill any more than necessary. You had to ask for everything and if it was provided, it was not done with a smile. Location was great for us (visiting the Bergpark). It was extremely quiet at night.

Miinukset: Parking - hotel says there's free parking, but not reservable, that's because it's public parking at a trail head and people park there to walk to the park without having to pay (on fountain days). That was irritating and disingenuous at best. Hotel has no elevator, if you need that.

Plussat: Our room was very comfortable and spacious. Bed very comfortable, staff very friendly and helpful. Lovely relaxed breakfast, lovely area on the terrace to enjoy on the hot summer evening.

Miinukset: Nothing to mention

Plussat: The hotel and room were clean and modern.

Miinukset: Very small room, especially the bathroom! Bed too soft, as often. Smaller than the pictures....at booking.com breakfast was average.

Plussat: Parking is free. Breakfast is great. Everything is ok.

Plussat: Nice and modern looking in the foyer with pleasant and friendly staff. The cooked food was tasty at breakfast but left for more than 10 seconds and it’s cold. The extra large bed was very comfortable. Good location for walking and plenty of shops around.

Miinukset: The bathroom was very tired looking and needed some TLC. The sink was chipped and looked like someone have committed in the sink and stained it. The walls and ceiling were showing signs of damp. No tea or coffee facility in the room.

Plussat: Good location. Nice staff. We got tickets from to travel around the city.

Miinukset: On the website it says there is a swimming pool but I was explained when I arrived that there is only a gym. And I choose that hotel becouse of a swimming pool.

Plussat: sijainti siisteys aaminainen

Plussat: The location and the bar was great. I will definitely book again. Great staff.

Plussat: Good location and quiet

Miinukset: Possibly the Company's overall colour scheme, which may include other hotels in the group. The dark grey paintwork throughout would have been better in a brighter clour

Plussat: the food;

Miinukset: was cold in the room, the rooms should be more fancy as Intercity Hotel

Plussat: Traveling with large dog was not a challenge for the hotel and they were extremely kind

Plussat: Friendly staff, free parking, good internet connection, moderate breakfast

Miinukset: No air conditioner in the rooms.

Miinukset: My room was cold. After I told this at the reception, they assured me that they would increase the heating. Nothing like that happened and besides, my coverlet was very small. You can not be cold during the night in the four-star hotel. I travel on a business trip quite often in Germany and I have never experienced anything like that before. I will never visit this hotel again. I really expected more.

Plussat: Ok room and breakfast, nothing really outstanding for the price

Miinukset: Very slow check-out, tv flickered, breakfast items run out quickly

Plussat: .

Miinukset: The beds was a bit hard, could wish for more pillows

Plussat: Good hotel for business trips. Breakfast and comfort good.

Miinukset: Small room

Plussat: Mainio henkilökunta. Pysäköinti helppoa.

Plussat: The room was clean, the fact that there was a parking spot was convenient.

Miinukset: There was no working internet at the hotel, and when I asked if it would be possible to restart the modem they just said "no" and were not ready to help or solve the issue. Breakfast had no variety.

Plussat: It was clean, staff pleasant. Breakfast was good, coffee very nice.

Miinukset: Booked family room - 2 adults + 5 year old child. The room we received included 3 different, separate beds. One on one side of the room, the other one on the opposite side of the room and the extra bed in the middle. Did expect one double and one single. This is what we usually get when booking 2+1. All of the beds were different heights. Very weird and not very comfortable if you want your child to sleep next to you but the beds are different heights. Also I have been charged extra 30 Euro for my extra bed not sure why as the booking did say it was for 2 adults and a 5 year old.

Plussat: Good location, close to Wilhelmshöhe park and train station, all organic, small but very good breakfast, nice and modern room