Kayseri hotellia

Plussat: Everything

Miinukset: Nothing

Plussat: Cleanliness Location Food Ms Maryam at Reception was very very helpful and professional - Appreciated by the whole family.

Plussat: The bed was exceptionally comfortable. Breakfast was very good as well! All the facilities they have are great and the personnel are lovely.

Miinukset: Good to know for the next guests: You have to wear a swimming cap in the pool. So if you have that bring it with you, otherwise you have to pay for it!

Plussat: Breakfast was excellent and the location was ideal

Miinukset: I booked a non smoking room. I always smelled cigarettes smoke in my room.

Plussat: Excellent breakfast with gluten free options and bread, very helpful staff, clean and quiet room non smoking

Plussat: The location was spot on, in the center of Kayseri. Lot of restaurants in the neighbourhood. Very nice shopping mall next to the hotel. Breakfast was good, lot of choice.

Plussat: Convenient location - close to Kayseri airport, great service, friendly and helpful staff, excellent indoor pool and spa with sauna, good food. Everything was perfect!

Miinukset: amazing hotel especially the staff.

Plussat: Room+pillows+breakfast Excellent value for money

Plussat: Alles war super

Plussat: Very nice hotel with warm and hospitable staff and good breakfast. Situated close to the airport.

Plussat: Free parking; Friendly staff.

Plussat: The rooms were furnished with good taste. The staff was very kind and helpful. The breakfast was very tasty.

Plussat: Well thought out design of room

Miinukset: In the midst of light industry

Plussat: The rooms are very clean. The staff very polite and helpful. The breakfast is excellent.

Miinukset: Nothing.

Plussat: The room was confortable, friendly staff. Good soup and salad on the restaurant.

Miinukset: The restaurant need more vegetarian options.

Plussat: Nice room, comfy, clean, rested well and breakfasr was ok with nice bread

Miinukset: Next to highway so not ideal for views and calm. Breakfast coffee options (espresso? Ice coffee? Fresh juice?)

Plussat: It is very clean hotel .

Plussat: Though the staff lack of english, they were helpfull. Thanks to google translate. The room was nice, clean and tidy.

Miinukset: The location is far from minimarket and restaurant

Plussat: Property was new and maintained well. It was clean and comfortable. The furnishings were well appointed. Staff were very attentive and helpful.

Miinukset: It was not located with good services surrounding the hotel. Food premises are 300-400m away.

Plussat: Did not have the breakfast as leaving early AM. Location was excellent for us as we planned to be near the airport which it was.

Miinukset: Everything was excellent. Staff very friendly, rooms very comfortable and large, suited our needs and exceeded our expectations.

Plussat: Very comfortable hotel and quiet room. One of the best quality / price ratio I have ever been to.

Miinukset: Nothing particular to comment.

Plussat: Clean and good breakfast

Miinukset: Nothing

Plussat: Around everything yo you

Miinukset: Nothing everything was perfect

Plussat: Great place, Great Staf, Great Location. 15 minute from Aeroport. Verry good breakfast.

Plussat: Excellent location, excellent services, confortable room.

Miinukset: The top floor restaurant: although the food served and service have been fairly good, the live music performed far too loud

Miinukset: Noisy aircondition during the night.

Plussat: The staff is very helpful they had difficulty about the language still they made our stay fabulous, being our honeymoon they made it special with cake and fruits. Cherry on the cake was the coffee they served us while we were waiting for the taxi. Very sweet gesture !

Plussat: Location

Miinukset: Poor english

Plussat: Good value for money, staff were helpful and courteous. Transfers from airport were arranged by the hotel.

Plussat: We staid there just for a night but I can say the room is really clean and the breakfast is amazing

Plussat: clean room, place, perfect breakfast, nice staff, all iş good, just location but can take taxi cost 2 us dolar to downtown, or salk 10minutes to take city tramway or bus. but i will stay again , but bering more drini or food when i check in.

Miinukset: located at İndusty area , hard to find any restaurant or coffee shop or market with in 1Km, b

Miinukset: Th room smells like cigarette because it’s aloud to smoke everywhere and the personal of the hotel doesn’t speak English so it’s dificult to ask for anything.

Plussat: Clean.. excellent for the money

Miinukset: Nothing

Miinukset: Location, a little too far from the main part of town

Plussat: Room view was great. Also breakfast was good enough.

Miinukset: Our first room was too noisy, as windows go out straight onto the traffic road. But we managed to change it and that made our stay much more comfortable.

Plussat: Location was good.

Plussat: The service was super excellent. it was the first time driving in Kayseri and were lost. One of the staff came to where we were in order to follow him. The service of the staff was something that we did not expect since it was super.

Miinukset: I cannot find anything that I did not like. It was far much more good than what I expected

Plussat: Comfortable and spacious room.

Miinukset: The front desk staff didn't speak English. It was really hard to communicate with them.

Plussat: Clean

Miinukset: AC wasn't working in our room. On our first night of stay, we complained and the staff just checked and said in 30 mins it would be ok though the AC was just running in fan mode and compressor was clearly not working in any setting. It was very late so we slept without fuss though we were sweating throughout. On day 2 we complained again and after 3 complaints including going down to the reception and demanding a solution they finally shifted us to another room. Even here the compressor was th l working but the temperature control was not do it wasn't cool enough even after 6 hours. At night again the compressor did not work/was switched off. I don't know if this is a one time issue or a regular cost cutting practise since I've seen several past reviews on trip advisor that say the same thing with the same AC issue. Certainly not what I expect from Novotel who maintain excellent quality in India.

Plussat: Very nice hotel close to the airport. Spacious rooms, excellent breakfast, nice and helpful personnel.

Miinukset: Nothing.

Plussat: perfect hotel for one or two night

Plussat: Nice beds, good breakfast

Miinukset: None

Miinukset: The air conditioning was not functioning. The washroom also did not function well and there were problems with the plumbing. The staff was extremely unhelpful.

Plussat: The staff were helpful and nice. Hotel is closer to the airport.

Miinukset: Breakfast is extra. I read the article, tap water can be easily taken.

Plussat: Breakfast was great and staff was very nice

Miinukset: None

Plussat: the general service

Miinukset: Breakfast too expensive

Plussat: I really liked the quality of food, everything was tasty. We have received free ski pass, and location was breathtaking

Miinukset: WiFi signal was poor in room

Plussat: The proximity to the ski slope.

Miinukset: The place was too commercial, making it seem almost commune-like as opposed to resort-like.

Plussat: Food excellent. Compliments to dining room staff and chefs

Miinukset: Asked for quiet room. Had the noisiest. No wifi although advertised. Should have English speaking staff

Plussat: Very cheap, recommended for a short stay! The room was clean and very quiete.

Miinukset: The breakfast was not excellent. The croissants were burned.

Plussat: The staf was really nice and the location is perfect to go to the airport. Breakfast and dinner were very good

Plussat: Friendly staff, spoke very good English, clean rooms, good menu for dinner and large breakfast buffet. Great to come across a Hotel making environmentally friendly choices in all areas.

Plussat: Rate Food is very good for a budget hotel New, modern facilities Friendly staff Near the airport Front parking Easy access in and out with a car Common areas are ample, spacious. (rooms are small but ok)

Miinukset: Room in the top floor was hot and the AC wasn't cooling The staff's English level is poor, nonexistent for some (but same for the country in general)

Plussat: Breakfast great, Receptionist Rukiye was friendly. Rooms are neat. Appreciate it. Easy access to city.

Miinukset: Just the compact rooms otherwise everything was perfect.

Plussat: Staff was very nice to us. Breakfast is good and starts 6:30 which is great when you need to get up early. Wifi and car parking also ok.

Miinukset: All furniture we had in our room was very old and beds are very narrow (we had 2 beds room).

Plussat: How comfortable the bed is. Cleanliness is supreme. The staff are extremely helpful and friendly

Miinukset: I didn't try the breakfast so I cannot rate it , the view is a little bit of a downside , maybe the hotels on the other side of the city can have a better view of the mountains. Not all the disk staff are fluent in English , so you might need some help or maybe the receptionist will have to ask someone to come and help

Plussat: Near the airport and very clean rooms

Miinukset: The staff do not speak very good English

Plussat: Everything was great

Plussat: We reached this property at 3 am in the morning and the staff there made the check in process as smooth as it could. The rooms are standard IBIS style rooms which offer everything in available space. The property has a awesome breakfast spread. The General Manager was very helpful and actually helped us in our transportation to Cappadocia.

Plussat: Nice garden

Miinukset: IT was a bit far, and expensive with an taxi

Miinukset: Staff cant speak english, it was almost imposibble to communicate,

Plussat: This fine establishment is well-operated by helpful, enthusiastic staff. They actively find convenient solutions and are quick to offer critical support. Shuttle service from-and-to the airport can be arranged in advance; they are punctual. Rooms are cozy, aesthetic, and very clean. The feeling is one of comfort and security. I highly recommend Fimaj Residence & Hotel—you will not be disappointed.

Plussat: Nice price.

Miinukset: It would be better if the staff could speak English.

Plussat: We were looking for a comfortable and not expensive hotel where we could live with our family and little daughter. We have found Fimaj residence and it was a really good luck. This is very clean, cozy and home style place with everyday room service, good breakfasts, good Wi-Fi signal, and friendly people. Photos at in hotel description is 100% true. Awesome place!

Plussat: Best place in whole Kayseri

Miinukset: Mostly I liked about the residence is totally secured with cctv + it looks like a colony which is covered with secure walls all around.

Plussat: place

Miinukset: the staff

Plussat: Our room was really clean and the staff was super friendly... the breakfast was delicious, this is a really nice place to stay I would definitely recommend it

Plussat: The hotel personal were very friendly. Parking is just outside the main entrance. Hotel very close to airport and around the hotel there are few restaurants. I found the facility really nice, the rooms were clean and everything was new.

Plussat: Very near to the airport and close to the Centre

Miinukset: Nothing

Plussat: The hotel is 15 min by taxi from the airport. The staff was very good and friendly. The room was very clean.

Plussat: Great team...very very helpful...all of them,love the place cos stuff so good ppl,all by walk,60tl by taxi to snow mounten,by bus from citycenter 3tl...to airport 40tl by taxi,to cave area goreme by taxi one way 125tl,was great ,thank you

Miinukset: Bathroom need to be fix,shower.but all clean spotless

Plussat: Large bathroom and we had an extra two beds. Good place to rest after flying and served it's purpose. Breakfast in the morning.

Miinukset: Our driver brought his girlfriend in the car, his personal car which was a bit unprofessional. Then some of our lights weren't working.

Plussat: Breakfast

Miinukset: Too expensive

Plussat: Comfort

Miinukset: Nothing

Plussat: The hotel is very good. The staff (receptionist, bellboy(helper) and staff around the receptionist) are exceptionally friendly and very very helpful and they are always available. The bed in the room is very good/firm.

Miinukset: The location is not very close to the business/central area. The staff have to improve their English ability so that more foreign tourist will stay at this hotel. The wi-fi sometimes is on and off

Plussat: The staff helping at the gate was fantastic!!

Plussat: Nice, clean room, good restaurant (menu with beer :-), great breakfast.

Miinukset: Location of room to main road ( for longer stay is better ask for other side).

Plussat: the stuff is very nice and helpful safety

Miinukset: it's need 15 min walk to the city centre while they said it's in the city centre

Plussat: No thing

Miinukset: The stuff are not helpfull and they are not speaking english in a good manner