Khao Lak hotellit lähellä Nang Thong Beach

Plussat: Everything, absolutely amazing staff and stunning hotel grounds

Miinukset: Rooms too dark , showers take too long to warm up

Plussat: The setting and layout of the resort is beautifully done. The villas, nestled in amongst the greenery keeps everything feeling really tranquil and natural whilst also being perfect for accessing the beach. Best of both worlds really. Service is attentive whilst not being cloying or over-the-top. The place is luxurious but not in an off-putting ostentatious way, rather it is subtle and peaceful and very comfortable.

Miinukset: There was very very little to dislike! I would suggest adding bug screens to the balcony doors could be a nice touch so you can have the doors open to listen to the wildlife at night. Some evenings I could hear a live band playing from the restaurant and it did sound very outdated (covers of Abba, Piano Man....) but that might reflect the "maturity" of most of the guests staying there. I was the odd one out being below 40.....

Plussat: What a delightful place! Beautiful gardens great staff.

Plussat: I stand fully by my review of 21 October 2018. Very happy to have come back. Great place to stay for a lovely relaxing quiet time. Unfortunately they have stopped putting incense in the room and turning the bed down and that is a shame as it gave the place the edge. Had I not stayed before I would never have known..... We used the beach restaurant next door more this time and had great food and drinks there...recommend it.

Miinukset: No longer put incense in the room, flower on the bed or turn it down for you.

Plussat: Beautiful, small hotel, set in a stunning rainforest garden. Lovely rooms. The Rainforest villas are gorgeous. Bar, restaurant & spa prices all very reasonable. Very warm & friendly staff.

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Very nice flair and great breakfast at the beach.

Miinukset: There was not really good flair at the restaurant.

Plussat: It was simply stunning

Miinukset: Everything

Plussat: Excellent facilities both for kids & adults. The staff are friendly & cannot do enough for you. Rooms are clean, spacious & comfortable.

Miinukset: Air conditioner was just a little noisy.

Plussat: Thumbs up for using biodegradable packaging! Highly appreciated! Great for 3 to 6 years old kids just because of the water park. The kid zone is super fun and it can keep busy your little ones for 2 days non stop. The 2 lifeguard staff at the swimming pool are doing an awesome job, eventhough they are totaly overwhelmed. I loved the thai soup at the breakfast. Food is okay and reasonnably priced. Good location. Rooms are perfectly soundproof.

Miinukset: The reception staff are very cold, lazy and handle guests like cattle. We checked in at 2am and received a very poor welcome : no explanation about our free upgrade (which got us lost), no words to ask about our travel, no one to pick us up at the taxi. Generaly speaking the reception staff are not making extra efforts for you, and for the price you pay and the standard expected (5 stars) it s embarassing. Total lack of staff at the swimming pool area (kids section), only 2 lifegard to manage hundred of people. If you have any request don t count on anyone to help you. Not enough chairs available near the swimming pool, we had to secure our chairs in early morning like everyone else. No towel or free water accessible near the swimming pool. Not enough accessories available in the bathroom : no air dryer! Cocktails are bad (but reasonably priced). The resort is getting old and start to feel outdated. Breakfast is just okay ... Not good experience value for money wise.

Plussat: Clean, well appointed, great pools and beach access.

Miinukset: The food was overpriced and the breakfast spread was varied but of average quality. We usually dined outside the resort for much better quality and value.

Plussat: Very good hotel especially if you have small kids. Most of hotel guests are family with kids. Kids club, Toboggan, kids pools, pity that there are no water games for kids. Kids until 5year do not pay for buffet. Very comfortable bed. Good aircon. Good WiFi all over the resort.

Miinukset: -Most of staff speak English very poorly, even at front desk. -Beach outside hotel, is not that great..and no chairs Better to go to White Sands Beach (15min taxi) -Hotel is charging 2500 THB for taxi transfert to Phuket airport - minivan up to 7p. We found very reliable taxi company Call Me Taxi charging 1300 THB with hotel pickup. WhatsApp Tel 00669941461609 Very reliable and comfortable

Plussat: Good breakfast with a wide selection, therre was a separate adults only dining area. A good mix of local and European foods. Lovely rooms and setting.

Miinukset: Being rushed at checkout, also this was supposed to be pre-paid, so I was surprised to be asked to pay on arrival.

Plussat: Everything is well thought out and catered for. In the event you need something they will go out of their way to make it happen. I would book this place every single time I get the chance. Thank you guys for a lovely time! PS it's super family friendly and they have a million ways to keep the kids entertained.

Miinukset: Nothing to dislike. Maybe that we didn't stay longer.

Plussat: Todella hyvä palvelu, aamupalat erittäin hyvät ja monipuoliset, lapsille tekemistä, kerhot ja upeat vesiliukumäet, rannalla ja omat altaat myös aikuisille. Keskusta vieressä ja huoneistot siistit, isot ja palvelu loistavaa.

Plussat: Exceeded expectations. Clean, friendly staff, neatly kept grounds. Travelling without kids for the first time it was nice that the kids/family section was separate and the adult only pools and breakfast were great. For such a large resort at peak time (Christmas), you never felt crowded and could always find your space. Loved our junior pool suite for a quiet swim & private time, Rooms always smelt clean and fresh after being cleaned which was refreshing to come back to.

Miinukset: Couldn't fault a thing

Plussat: We stayed in 3 Sands rooms. Everything was beyond our expectation, from reservation until check out. All went so smooth and no issues, indeed. The kids really enjoyed pool and facilities. Breakfast was variety, but the restaurant was a bit hot and humid (should have had A/C). In conclusion, it was absolutely value for money

Miinukset: Nothing at all

Plussat: It was the third time we came to this hotel , so we knew what we should expect , but we didn’t expect that the hotel will become much worse within one year . is sad to see the hotel degradation . The only thing that we liked was sea , and green territory.

Miinukset: We asked in advance for quiet room with king bed, as result upon arrival we got the noisy room near the road close to garbage collection point with 2 small beds . We asked to change for another room , and another one was still near the road . all those changes of room are really tiring , especially considering the fact that we arrived late at night and were super tired . No even welcome drink suggested to refresh ! And next day we had to change the room again as was not possible to sleep with such noise . The new room was super dark even in day time , and we also got the bacon smelling towels . The cleanliness really should be improved .The staff seems not care much about the guests , especially the breakfast staff not friendly and even rude . The hot water in the room is light warm only , be prepared to take shower with warm water instead of hot . The beach towels can be changed only in the room, so need to change in advance , or be prepared to wait 1 hour for those . All together made us unhappy about the stay .We will not come again .

Plussat: Kokonaisuutena erittäin hyvä hotelli, jossa monipuoliset palvelut ja todella ystävällinen henkilökunta. Huone oli kaunis ja allasalue viihtyisä. Loistava aamiainen.

Miinukset: Ei mitään moitittavaa.

Plussat: staff and service went the exta step nothing was a problem and would highly relate to this as one of the best resorts i have stayed at

Miinukset: the only negative was the restaraunt service was terrible food was average if only they catered for the guests prices were over the top we ate across the road 12 out of the 13 nights we stayed there it was totally overated and management need to really look at this as the rest of the resort had a 5 stars we will return here and hopefully this can fixed as our experience at dinner was not very pleasant or memorable suggest you eat at the golden elephant across the road. also my wife is an avid reader there were no english books in the library onle catered for german tourists

Plussat: The staff ensured everthing from check in to departure was stress free, the resort being pretty much a piece of paradise. Overall the Laguna exceeded every expectation, and made our honeymoon a very special and memorable stay.

Miinukset: It is a real struggle to find anything that failed to impress. In fact after a lot of thought the only thing that was missing were baked beans for the breakfast (which was always delicous without the beans anyway)!

Plussat: Great place - so clean and right on the beach

Miinukset: Found the pool side restaurant staff packed attention - they didn’t really pay much attention to the guests and took ages to come and take an order for food or drink

Plussat: Amazing The pool, the accommodation, the staff, the beach, the layout all mind blowing.

Plussat: Adequate buffet breakfast that included a few asian dishes, eggs, bacon, sausages, cereals, breads/toast, fruit, yoghurt and fabulous pancakes.

Miinukset: Birds stealing food from plates at breakfast and being quite aggressive. Room was ok but not as luxurious as portrayed in photos on site and whilst there was fabulous water pressure in the shower, the bathroom needed upgrading - chipped tiles etc.

Plussat: Staff were very friendly room was excellent.

Miinukset: Price of meals and drinks

Plussat: Very friendly staff, super clean room. The architecture and ambiance really nice. We did not like our first room and got four alternatives offered. Breakfast great variety.

Miinukset: Nothing, all good. BUT if you are more of a traveller than a tourist, do yourself a favour and stay away from Khao Lak in general. Has nothing to do with the real Thailand. Guests are mainly people who are probably just fine with eating (a lot) and staying inside the resort/the pool (all day long). Diving is great though

Plussat: Staff at reception were pretty responsive & helpful. Bedroom was clean

Miinukset: The bedroom wooden wardrobe doors were faulty and the inside light kept coming on and disturbed our sleep. Breakfast ok ish, nothing special

Plussat: Wonderful hotel in a great location, with superb a breakfast. Staff also very helpful.

Miinukset: -

Plussat: So very peaceful and serene. Amazing staff at the spa and all over. Reasonable prices and an excellent location

Miinukset: Not a thing. It was amazing.

Plussat: Aamiainen erittäin monipuolinen ja muutenkin erinomainen. Tilava thai-tyylinen bungalowi. Siistit, kivetyt käytävät piha-alueilla. Hyvin toimiva wifi-yhteys. Hymyilevä, palvelualtis henkilökunta. Lämmintä vettä riitti suihkussa kaikkina vuorokauden aikoina. Hyvä sijainti muuten, vaikka ei ihan rannalla ollutkaan.

Miinukset: Hinta-laatusuhde ei ainakaan tammikuussa ihan paras mahdollinen. Yön hinta thaimaalaisittain aikaisempiin reissuihin verrattuna korkea. Läheisellä rannalla ei ollut muita ravintoloita, kuin hotellien, mutta tämä taitaa olla käytäntö muuallakin Khao Lakissa. Bungalowin pääoven edustalla oleva terassi olisi voinut olla suurempi.

Plussat: Lovely hotel excellent staff and facilities would definitely recommend

Miinukset: Absolutely nothing

Plussat: Genuinely wonderful place to stay. The rooms are amazing and very clean. Pool area great and food good. Great location too. Loved our stay.

Plussat: The location is good it’s a 5 mins from bars and restaurants and a 1 min walk from the beach. The spa was excellent with a great massage. The breakfast was also excellent.

Miinukset: I booked a Thai bungalow. The photos showed an indoor bath with an outdoor seating area. This is the reason why I booked this hotel. When I was shown to my room there was no indoor bath only an outdoor bath in a very small area. The bath was full of leaves and the path to it was covered in moss. They came to clean the bath but it was still not acceptable. I was initially told there was an alternative room available with an indoor bath however this was not the case. The only option was to downgrade my room. After discussion I agreed with a massage as compensation. The room I got had been a twin room. They pushed the beds together but 2 quilts remained. Apparently they didn’t have a spare quilt large enough for the bed.

Plussat: Erinomainen sijainti ja ihana henkilökunta

Miinukset: Vähän jo kulunut hotelli yleisilmeeltään. Uima-allasalue kaipaisi remonttia ja altaat myös. Kala-altaat myös olivat aika ajoin haisevia. Hotellin henkilökunta kuitenkin korvasi puutteita, aivan superihania ja avuliaita. Kiva perheloma ja sopiva lapsiperheille.

Plussat: A lovely setting slightly off the main drag with very nice large rooms and a huge bed. Great use of large windows to give good light and overlooking the central water features, pools

Plussat: Great accomodation, breakfast very good! swimming pool was lovely. They did also a very nice honeymoon setup for us because it was our honeymoon! Thank uou for everything!

Miinukset: Nothing

Plussat: Staff very friendly and helpful...hotel kept very clean and comfortable

Miinukset: Pool access room...the deck was very small and no partition between rooms

Plussat: Nice pool

Miinukset: Overpriced, describes itself as beachfront but it is not on the beach, the beach access is across the road and down the street.

Plussat: The quality of the hotel was excellent, the staff were super friendly and very welcoming! They even dresses up for the guests on Halloween even though it isn't celebrated in Thailand.

Miinukset: The shower in our room was broken so we had to use the handheld hose. Not a big problem but a little annoying! Also the cushions attached to the headboard kept falling off, they were attached with sticky foam pads and obviously had lost their stickiness!

Plussat: Its adults only.

Miinukset: Bar closed early,

Plussat: Very Quite and relax

Plussat: Great pool. Breakfasts had interesting choices and service was good.

Miinukset: Noisy air con. No fans which would have been great. Pillows were not comfortable.

Plussat: I had a Villa with a beach view, this was a great Villa with all the facilities one needs. the bed was comfy, there is a private beach bed area with a nice shelter where one can relax the whole day. Cockatils can be delivered in the pool and there are some daily cheap offers for Cocktails. There is a clean traditonal massage area near the pool with real good expirence experts. I would recommend to try that as the rates are reasonable and one can take massages looking at the beach. The Location is unbeatable.

Miinukset: - Food was ok . - Cleaning is the room was just for the sake of it, had to call them twice to reclean the room. - They are a bit pushy at the breakfast and start cleaning up even when the guests are eating which is a bit impolite , not how it should be in a Resort. - Staff is very Young and has no clue about hospitality, definetly not trainined. (Only a few were good initially at the reception) -During checkout I was asked to open my bag and give the laundry bag at the reception by some Girl at reception in the main Lobby , this was really embarrasing as generally they would simply charge the Card and not embarrass customers like this. I had to open my bag and give the laundry bag(which i used for sheos) and they were very impolite , this also means that this bag goes back to the room :). I paid almost 1000 euros for my 5 days and wont expect to be treated like this. - No Manager or travel desk at the Hotel to help you to get out of kao lak,

Plussat: Hyvä aamiainen, ystävällinen ja avulias henkilökunta, erinomainen sijainti, hyvä ranta. Allas-/rantapyhepalvelu toimiva. Jos liikuntarajoitteita, hotellissa huomioitu se myös hyvin.

Miinukset: Wi-fi ei toiminut/pätki, Rantaravintolan musiikki hetkittäin todella kovalla, mieluummin kuuntelisi aaltojen ääntä. Tupakkapaikkaa lukuunottamatta savuton hotelli (= hyvä asia) mutta tupakkapaikka vähän hassussa paikassa - savut kulkeutuivat mm uima-altaalle.

Plussat: Staff were lovely Room was fine but dark

Miinukset: The breakfast was verybasic

Plussat: Took a very long time to get dinner. Meals were supposedly made too spicy for us and manager had them remade BUT we had never even been asked or consulted prior to remake

Miinukset: Beach and pool!

Plussat: Deluxe Villa on hyvin toimiva ainakin huoneesta 203 oli näkymä merelle. Muutenkin rauhallinen ympäristö lomailuun. Henkilökunta oli ystävällistä ja aamiainen kattava. Sijainti hyvä lähellä keskustaa. Respan vieressä voi käydä täyttämässä omat juomapullot 1bath/litra... halpaa ja egolista.

Miinukset: Yövyimme Deluxe Villassa. Osuimme Jouluaatoon jolloin viereisen hotellin (Laguna Beqch resort) joulujuhla meteli oli infernaalinen. Lähempänä respaa oleviin huoneisiin ko. Meteli ei varmaan niinkään kuulunut.

Plussat: The Villas and the pool

Miinukset: Very slow restaurant. Poorly made drinks

Plussat: The beach area is nice, sun beds with plenty of shade to hang out. Good massage on the beach.

Miinukset: Breakfast was terrible, there was very little water coming out of the shower, and the resort was generally not as nice as it looked on the pictures (I guess it has aged quite a bit since then). I’m glad I only stayed for two days.

Plussat: The breakfast was excellent and the staff more than happy to help or assist you.

Miinukset: There was nothing I did not like.

Plussat: Location and beach and good villa room.

Miinukset: Wi-Fi was very disappointing and unreliable. Pool area is smallish with limited room for sunbeds. Breakfast area is quite busy and small