Express Hotel

Location was good for about a 15 minute walk to the main area & 25 mins to other sites etc.

The listing stated air conditioned, this was not the case. I booked a superior room which only had one air conditioning unit in the lounge area, nothing in the bedroom, not even a fan. You couldn't leave the window open as the noise from the street traffic & activities was deafening. A minor issue but also stated a flat screen TV, definitely not the case, it was something from the 1980's! I questioned the receptionist on the air con, her response was that just because it's in a picture doesn't mean you'll get it. She said air con is not in every room - their listing should reflect this. The bedding was an uncovered duvet located in a cupboard; this I suspect was the cause of over 20 insect / flea bites. I woke after an hour with insane itching on my ankles, legs, arms, body & even my face, which I can only put down to the linen/ bedding as there were no mosquitoes etc in the room. The receptionist was not particularly friendly, though she did offer two different rooms - neither any better and insisted me and my daughter slept in a double bed rather than the twin beds we requested & paid for in the booking, as that was all that was available. We were due to stay for 5 nights which were paid in advance.I insisted on a refund after the first night, which I did eventually get, and moved to a different hotel. I appreciate this is a 3 star hotel so don't expect the Hilton, but I do expect what is advertised and what I'm paying for.