Best Western Knoxville Suites - Downtown

Beds were comfortable. Rooms included a fridge and mircowave (although it was too small to pop microwave popcorn...)

Advertised an indoor pool and hot tub - very disappointed in the pool area. It was tiny and fully of rowdy people. We kept going down to check and see if we could take a dip and it was always full. Had the pool been larger than a bathtub, perhaps more guests could have enjoyed it. I have a return stay booked for this weekend that I will be cancelling.

Worst hotel that I've ever stayed at

Right off I-75

Where to begin? It took a half hour to check-in, even though there were only 2 people in front of me. After the long wait I was greeted with "someone already checked-in under your name". I produced my drivers license and the receptionist joked "just kidding". All this in between talking to her boyfriend who was hanging out in the lobby and continued to do so for the entire evening. After going to the room we were greeted with holes in the walls and holes in the walls that had been haphazardly patched. Upon taking a shower I learned there was no screen in the drain. Just an open hole. The shower had ZERO water pressure. You had to put your head against the wall to get your hair wet because it was dribbling straight said down. The next morning for breakfast there was no chance at getting anything to eat. Apparently there was a large team of some sort that had the entire breakfast area occupied plus had over a dozen waiting to get in. The entire stay was a nightmare. Never again will I stay at a Best Western.